--- title: Doxy.me Reviews meta\_title: 'Doxy.me Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 98 reviews by the users' company size, role or industry to find out how Doxy.me works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 98 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- ### Doxy.me Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Doxy.me, finding it straightforward and smooth for both clients and therapists. [(4 mentions)](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=1739569&qs=pros-and-cons#reviews) Users love the **easy access** of Doxy.me, enabling quick setup and a smooth experience for patients. [(1 mentions)](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=1739536&qs=pros-and-cons#reviews) Users praise the **efficiency** of Doxy.me, enjoying easy meetings and robust security features for client services. [(1 mentions)](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=2465452&qs=pros-and-cons#reviews) Users appreciate the **navigation ease** of Doxy.me, finding it straightforward and smooth for both clients and therapists. [(1 mentions)](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=2370950&qs=pros-and-cons#reviews) Users value the **fast setup** and ease of use, enabling smooth patient access and effective visits. [(1 mentions)](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=1739704&qs=pros-and-cons#reviews) Users experience **technical glitches** during videos but can troubleshoot and refresh to improve performance. [(1 mentions)](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=2108427&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Doxy.me ##### 1. Ease of Use Users appreciate the **ease of use** of Doxy.me, finding it straightforward and smooth for both clients and therapists. [ See 4 mentions ](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=1739569&qs=pros-and-cons#reviews) See Related User Reviews ![Khazana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Khazana M.") KM Khazana M. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Meetings and Top-Notch Security" What do you like about Doxy.me? Ease of use and security features, especially for any organization providing services to clients. Meeting is made easy with this software. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effortless Navigation and Smooth Performance for All Users" What do you like about Doxy.me? The platform is straightforward for both clients and therapists to navigate. It operates smoothly without any noticeable issues. ##### 2. Easy Access Users love the **easy access** of Doxy.me, enabling quick setup and a smooth experience for patients. [ See 1 mentions ](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=1739536&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Use Doxy.me to enable telehealth visit - super easy to use" What do you like about Doxy.me? Fast setup and easy to use. Allows patients to login and complete visit easily. Look and feel are simple and effective. ##### 3. Efficiency Users praise the **efficiency** of Doxy.me, enjoying easy meetings and robust security features for client services. [ See 1 mentions ](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=2465452&qs=pros-and-cons#reviews) See Related User Reviews ![Khazana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Khazana M.") KM Khazana M. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Meetings and Top-Notch Security" What do you like about Doxy.me? Ease of use and security features, especially for any organization providing services to clients. Meeting is made easy with this software. ##### 4. Navigation Ease Users appreciate the **navigation ease** of Doxy.me, finding it straightforward and smooth for both clients and therapists. [ See 1 mentions ](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=2370950&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effortless Navigation and Smooth Performance for All Users" What do you like about Doxy.me? The platform is straightforward for both clients and therapists to navigate. It operates smoothly without any noticeable issues. ##### 5. Setup Ease Users value the **fast setup** and ease of use, enabling smooth patient access and effective visits. [ See 1 mentions ](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=1739704&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Use Doxy.me to enable telehealth visit - super easy to use" What do you like about Doxy.me? Fast setup and easy to use. Allows patients to login and complete visit easily. Look and feel are simple and effective. ### Top Cons or Disadvantages of Doxy.me ##### 1. Video Conferencing Issues Users experience **technical glitches** during videos but can troubleshoot and refresh to improve performance. [ See 1 mentions ](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=2108427&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Easy HIPAA Telehealth Platform" What do you dislike about Doxy.me? There are sometimes technical glitches during videos. You are able to troubleshoot and refresh. ## Top-Rated Alternatives [ ![SimplePractice](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9ab67021aa0b9e905fcac281a4da1c04/simplepractice.png "SimplePractice") SimplePractice 4.1/5(129) ](https://www.g2.com/products/simplepractice/reviews) [ ![VSee](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_399593f8cdd49e883cfacc22fd839216/vsee.png "VSee") VSee 3.9/5(15) ](https://www.g2.com/products/vsee/reviews) [ ![Spruce Health](https://images.g2crowd.com/uploads/product/hd_favicon/93e8f434dc843131d58a3a10e481d2c5/spruce-health.svg "Spruce Health") Spruce Health 4.7/5(346) ](https://www.g2.com/products/spruce-health/reviews) [ View All Alternatives ](https://www.g2.com/products/doxy-me/competitors/alternatives) ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 11/17/2020 "Doxy Review" 4/5 What do you like best about Doxy.me? Convenience, optional upgrade, HIPAA compliance Review collected by and hosted on G2.com. What do you dislike about Doxy.me? Technical issues such as occasional call drops and audio/visual lags Review collected by and hosted on G2.com. Recommendations to others considering Doxy.me: Make sure you have a good internet connection. Review collected by and hosted on G2.com. What problems is Doxy.me solving and how is that benefiting you? My specialty is helping people with anxiety. I have realized that I can effectively help people with this problem using telehealth therapy. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 11/17/2020 "Doxy Review" 4.5/5 What do you like best about Doxy.me? Being able to chat, have video & audio calls. Review collected by and hosted on G2.com. What do you dislike about Doxy.me? Inability to have sessions with multiple clients at a time (ie couples) Review collected by and hosted on G2.com. What problems is Doxy.me solving and how is that benefiting you? Giving clients assess to tele mental health and ability to receive counseling. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 12/27/2020 "Doxy.me telehealth" 2.5/5 What do you like best about Doxy.me? I like the clear concise format of the home page. Review collected by and hosted on G2.com. What do you dislike about Doxy.me? I dislike the frequent connectivity issues that I have encountered. I frequently have issues with audio when connecting with patients. Review collected by and hosted on G2.com. What problems is Doxy.me solving and how is that benefiting you? Doxy.me has been an asset in allowing me to connect to patients to provide care during the pandemic. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 11/17/2020 "The best platform I've tried to this point..." 4.5/5 What do you like best about Doxy.me? As long a you follow Doxy's advice about how to keep a good connection, it's stable at least 90% of the time, and often moreso. Review collected by and hosted on G2.com. What do you dislike about Doxy.me? Occasional hiccups despite being hardwired to my modem - but I recognize this could also be a problem on the other party's part... Review collected by and hosted on G2.com. What problems is Doxy.me solving and how is that benefiting you? I've been able to keep my practice going during this pandemic, without much of a hitch. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 11/17/2020 "Easy to use, looks professional" 4/5 What do you like best about Doxy.me? Screen share Professional looking waiting room Ability to transfer documents easily Review collected by and hosted on G2.com. What do you dislike about Doxy.me? Sometimes the quality of the call isn't so good with an echo Review collected by and hosted on G2.com. Recommendations to others considering Doxy.me: Simple and easy to use Review collected by and hosted on G2.com. What problems is Doxy.me solving and how is that benefiting you? I can continue my private practice as a dietitian remotely and I am now seeing patients further a field as location is not an issue. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 11/17/2020 "Great experience" 5/5 What do you like best about Doxy.me? The video is great. I use the free version and have not had any problems with connectivity. Patients have no problems connecting Review collected by and hosted on G2.com. What do you dislike about Doxy.me? After Covid there were some connectivity problems but they resolved quickly Review collected by and hosted on G2.com. Recommendations to others considering Doxy.me: I would definitely recommend Review collected by and hosted on G2.com. What problems is Doxy.me solving and how is that benefiting you? The problems seemed to be temporary and I did not see they were an issue Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 11/24/2020 "Pediatric Nurse Practitioner" 4/5 What do you like best about Doxy.me? Ease of access for both the provider ans the patients Review collected by and hosted on G2.com. What do you dislike about Doxy.me? Reliability. Sometimes it drops calls or the video does not show Review collected by and hosted on G2.com. What problems is Doxy.me solving and how is that benefiting you? Not sure. But I know they often send a private message stating they are working on the glitch. I still use it because it’s free Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Brianna B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brianna B.") BB Brianna B. Physician Assistant Small-Business (50 or fewer emp.) 6/9/2020 "Simple and affective" 4/5 What do you like best about Doxy.me? Clean, simple, clear format. User friendly, very asthetic. Very simply to log-in, set up. Like the waiting room format. Audio and video worked well. Review collected by and hosted on G2.com. What do you dislike about Doxy.me? Nothing, really. It was very easy to use. If anything, maybe the ability to use more than one provider on an account would be helpful. Review collected by and hosted on G2.com. Recommendations to others considering Doxy.me: Would recommend for those wishing to use Tele-health services. Review collected by and hosted on G2.com. What problems is Doxy.me solving and how is that benefiting you? With COVID-19, we were able to do telehealth appointments. It was easy for our office and patients to create an account and use it. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Kristine B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristine B.") KB Kristine B. Store Support Supervisor Small-Business (50 or fewer emp.) 9/18/2020 "Great tool for virtual meetings" 4/5 What do you like best about Doxy.me? Easy to access as a recipient to an invitation. Easy to use and clear video and audio Review collected by and hosted on G2.com. What do you dislike about Doxy.me? Connection would be rough sometimes but has since improved Review collected by and hosted on G2.com. What problems is Doxy.me solving and how is that benefiting you? virtual speech therapy for my son. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Mid-Market (51-1000 emp.) 11/20/2020 "Great secure site" 5/5 What do you like best about Doxy.me? the ease of the site for patients makes it efficient for everyone Review collected by and hosted on G2.com. What do you dislike about Doxy.me? when a patient's phone rings, it knock out the sound on our visit Review collected by and hosted on G2.com. What problems is Doxy.me solving and how is that benefiting you? patients are able to get the care they need Review collected by and hosted on G2.com. 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