--- title: Doxy.me Reviews meta\_title: 'Doxy.me Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 98 reviews by the users' company size, role or industry to find out how Doxy.me works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 98 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- ### Doxy.me Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Doxy.me, finding it straightforward and smooth for both clients and therapists. [(4 mentions)](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=1739569&qs=pros-and-cons#reviews) Users love the **easy access** of Doxy.me, enabling quick setup and a smooth experience for patients. [(1 mentions)](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=1739536&qs=pros-and-cons#reviews) Users praise the **efficiency** of Doxy.me, enjoying easy meetings and robust security features for client services. [(1 mentions)](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=2465452&qs=pros-and-cons#reviews) Users appreciate the **navigation ease** of Doxy.me, finding it straightforward and smooth for both clients and therapists. [(1 mentions)](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=2370950&qs=pros-and-cons#reviews) Users value the **fast setup** and ease of use, enabling smooth patient access and effective visits. [(1 mentions)](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=1739704&qs=pros-and-cons#reviews) Users experience **technical glitches** during videos but can troubleshoot and refresh to improve performance. [(1 mentions)](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=2108427&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Doxy.me ##### 1. Ease of Use Users appreciate the **ease of use** of Doxy.me, finding it straightforward and smooth for both clients and therapists. [ See 4 mentions ](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=1739569&qs=pros-and-cons#reviews) See Related User Reviews ![Khazana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Khazana M.") KM Khazana M. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Meetings and Top-Notch Security" What do you like about Doxy.me? Ease of use and security features, especially for any organization providing services to clients. Meeting is made easy with this software. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effortless Navigation and Smooth Performance for All Users" What do you like about Doxy.me? The platform is straightforward for both clients and therapists to navigate. It operates smoothly without any noticeable issues. ##### 2. Easy Access Users love the **easy access** of Doxy.me, enabling quick setup and a smooth experience for patients. [ See 1 mentions ](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=1739536&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Use Doxy.me to enable telehealth visit - super easy to use" What do you like about Doxy.me? Fast setup and easy to use. Allows patients to login and complete visit easily. Look and feel are simple and effective. ##### 3. Efficiency Users praise the **efficiency** of Doxy.me, enjoying easy meetings and robust security features for client services. [ See 1 mentions ](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=2465452&qs=pros-and-cons#reviews) See Related User Reviews ![Khazana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Khazana M.") KM Khazana M. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Meetings and Top-Notch Security" What do you like about Doxy.me? Ease of use and security features, especially for any organization providing services to clients. Meeting is made easy with this software. ##### 4. Navigation Ease Users appreciate the **navigation ease** of Doxy.me, finding it straightforward and smooth for both clients and therapists. [ See 1 mentions ](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=2370950&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effortless Navigation and Smooth Performance for All Users" What do you like about Doxy.me? The platform is straightforward for both clients and therapists to navigate. It operates smoothly without any noticeable issues. ##### 5. Setup Ease Users value the **fast setup** and ease of use, enabling smooth patient access and effective visits. [ See 1 mentions ](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=1739704&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Use Doxy.me to enable telehealth visit - super easy to use" What do you like about Doxy.me? Fast setup and easy to use. Allows patients to login and complete visit easily. Look and feel are simple and effective. ### Top Cons or Disadvantages of Doxy.me ##### 1. Video Conferencing Issues Users experience **technical glitches** during videos but can troubleshoot and refresh to improve performance. [ See 1 mentions ](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=2108427&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Easy HIPAA Telehealth Platform" What do you dislike about Doxy.me? There are sometimes technical glitches during videos. You are able to troubleshoot and refresh. ## Top-Rated Alternatives [ ![SimplePractice](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9ab67021aa0b9e905fcac281a4da1c04/simplepractice.png "SimplePractice") SimplePractice 4.1/5(129) ](https://www.g2.com/products/simplepractice/reviews) [ ![VSee](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_399593f8cdd49e883cfacc22fd839216/vsee.png "VSee") VSee 3.9/5(15) ](https://www.g2.com/products/vsee/reviews) [ ![Spruce Health](https://images.g2crowd.com/uploads/product/hd_favicon/93e8f434dc843131d58a3a10e481d2c5/spruce-health.svg "Spruce Health") Spruce Health 4.7/5(346) ](https://www.g2.com/products/spruce-health/reviews) [ View All Alternatives ](https://www.g2.com/products/doxy-me/competitors/alternatives) ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") AM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 12/12/2021 "Fulfills basic needs better than other sites" 3.5/5 What do you like best about Doxy.me? Ease of use. Clients also find the platform very easy to navigate. Review collected by and hosted on G2.com. What do you dislike about Doxy.me? I have to pay in order to use the group feature Review collected by and hosted on G2.com. What problems is Doxy.me solving and how is that benefiting you? I am solving the issue of internet connection, which is an issue with other platforms. The ease of us for both me and my clients to connect is a lifesaver. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite KK KIMBERLY K. Small-Business (50 or fewer emp.) 11/18/2020 "Best Choice for Telehealth" 5/5 What do you like best about Doxy.me? Doxy.me is very easy to use for all of our practice's therapists, many of which who would describe themselves as being "technologically illiterate". All of our patients love that there is no need to make an account. An added bonus for them is that there is only one link they need and it can be bookmarked to click on for each appointment. Review collected by and hosted on G2.com. What do you dislike about Doxy.me? In the beginning, it was hard adjusting to the pandemic. For about two months, the system being overwhelmed as many more users started using Doxy cause it to crash. To my knowledge that problem has been fixed and we rarely get a call from a patient saying that Doxy isn't working for them. Review collected by and hosted on G2.com. Recommendations to others considering Doxy.me: Try it for the free month trial and decide for yourself. An all-in-one platform, you won't regret it. Review collected by and hosted on G2.com. What problems is Doxy.me solving and how is that benefiting you? Doxy.me allowed the practice to continue functioning when telehealth became the only option for almost all of the therapists in our practice. I love that I can see which patients are being seen and that I can also send telehealth links to patients if they need it quickly. Getting co payments from all patients has also been made easier with the use of the Clinic account and Stripe Payments. I can easily grab the copay from the patient before their therapist starts their session with them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Christopher W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher W.") CW Christopher W. Technology and Training Coordinator Small-Business (50 or fewer emp.) 11/17/2020 "Great Product and Great Support" 5/5 What do you like best about Doxy.me? Doxy.me offers the opportunity to connect with our clients/members in this ever changing environment. I also allows us to continue our mission of helping our community. With so much being done with phone calls, being able to see each other is important. When one is making decisions about health and other community resources, that supportive and friendly face makes an otherwise challenging process easier and more human. Seeing the smiles on the faces of people and letting them see the reassuring faces of our staff have been what has made us a successful organization for our community. The entire process of evaluation and setup was made much easier for us through live demonstrations and help in customizing the site to our specific needs. Review collected by and hosted on G2.com. What do you dislike about Doxy.me? There is a bit of a learning curve but support personnel are ever ready to help walk administrators through. I would like to see the ability to add and configure documents for clients/members/patients need to fill out and sign. This process can be a bit daunting for not only those using doxy.me but the people we are designed to serve. Review collected by and hosted on G2.com. Recommendations to others considering Doxy.me: My first and primary recommendation is to request that demo to make doxy.me can fulfill your needs. The demo also allows you to see the features that may not be as obvious in the videos. I also recommend that you look carefully at all the options doxy.me has to offer. Review collected by and hosted on G2.com. What problems is Doxy.me solving and how is that benefiting you? Many of our clients/members need the ability to meet with our Enrollment and Health Navigations staff in a face-to-face situation. Doxy.me does that. Doxy.me is not just for doctors. There are many practical applications, particularly for social service non profits such as us. Being able to screen share what our clients/members need to see when reviewing all their options is a very important feature. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Catherine M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Catherine M.") CM Catherine M. Family Nurse Practitioner Small-Business (50 or fewer emp.) 11/17/2020 "The easiest platform for telehealth!" 5/5 What do you like best about Doxy.me? Web-based: No need to download software, easy for the patient's to utilize - the image and audio are very clear in most cases. The troubleshooting is typically easy to complete on both ends and the free version was so good that my clinic decided to switch to the clinic version after failing with another telehealth software! Review collected by and hosted on G2.com. What do you dislike about Doxy.me? The clinic version consent form has been a little glitchy - sometimes not allowing us to scroll, sometimes the patient is unable to sign. We have tried many things from making sure everyone is updated (chrome or firefox), clearing browser history/cookies. Having the patient update their end, clear and refresh. Sometimes it works and sometimes it doesn't so just wondering why that is. Review collected by and hosted on G2.com. Recommendations to others considering Doxy.me: Doxy.Me is the most comprehensive, easy-to-use, cost-effective product on the market. When initially looking at companies I initiated a spreadsheet to compare the products and what they offer and Doxy.Me far and away was better than any other company I reviewed (over 15 alternatives!). Go with Doxy.Me - you won't regret it. Review collected by and hosted on G2.com. What problems is Doxy.me solving and how is that benefiting you? Mostly Doxy.Me has been great for patient usage- our prior software was less available in rural areas and was difficult to access. We have a primarily elderly population and doxy.me's variety of phone, email options for sending the link as well as its total web-based links are very easy to utilize. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 8/9/2021 "Reliable and consistent, HIPAA-compliant" 4.5/5 What do you like best about Doxy.me? Very few interruptions in service, no need for client to create an account, download an app, or disclose any information whatsoever Review collected by and hosted on G2.com. What do you dislike about Doxy.me? Reliant upon strength of client's signal. No alternative background options Review collected by and hosted on G2.com. What problems is Doxy.me solving and how is that benefiting you? Able to meet virtually with therapy clients, no interruption in sessions given pandemic restrictions. Review collected by and hosted on G2.com. Show More Response from Dana Fioravanti of Doxy.me [Editedit](https://www.g2.com/survey_responses/doxy-me-review-4920729/official_response/edit) Thank you for sharing your review of doxy.me! Customer feedback is invaluable to us, so we appreciate you taking your time to provide this. We are elated to know how much you enjoy our software and think you might be happy to learn that you are able to change your background using some free third-party apps. I have included a resource link on how to do this here. Thanks again for using doxy.me and being a valued customer! [See how Doxy.me improved](https://help.doxy.me/en/articles/6004668-use-virtual-backgrounds-with-doxy-me) 8/9/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices") UM Verified User in Medical Devices Small-Business (50 or fewer emp.) 11/5/2021 "great to reach members" 5/5 What do you like best about Doxy.me? Easily to text members or anyone you are trying to reach. Review collected by and hosted on G2.com. What do you dislike about Doxy.me? Limited features are present; for example, they can't alert members or flag any text messages. Review collected by and hosted on G2.com. What problems is Doxy.me solving and how is that benefiting you? A great way to communicate with patients. resending links helps sometimes Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 10/26/2021 "Great tool for practitioners and patients to have secure virtual appointments" 4.5/5 What do you like best about Doxy.me? Security of information available and the log system that tracks times people began and ended meetings Review collected by and hosted on G2.com. What do you dislike about Doxy.me? I think it could use an update in graphics to make the website look more modern Review collected by and hosted on G2.com. What problems is Doxy.me solving and how is that benefiting you? Needed a private secure video service for patients Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite DJ David J. IT Director Mid-Market (51-1000 emp.) 5/21/2020 "Doxy.me has help make our Telemedicine visits very effective and easy." 5/5 What do you like best about Doxy.me? Doxy.me is simple to setup, simple to use and it just works. We've had almost no issues with it and the few we did seemed to be related to the patient's internet connection or device. Review collected by and hosted on G2.com. What do you dislike about Doxy.me? I wish they would allow us to create an Admin type user and for that user to have access to reports for each physician under our Clinic account. We need to have accurate tracking on the patient, date and also start time and end time of the Telemedicine visit broken down by each provider. So, basically I wish there was a central reporting system. Review collected by and hosted on G2.com. Recommendations to others considering Doxy.me: Try it and I think you will see how easy it is to setup and use. We love it. Anytime something new works and my users and patients all like it, then I am very happy. Doxy.me has worked very well for us and it is the most cost effective solution we could find that offered the features it offers. Review collected by and hosted on G2.com. What problems is Doxy.me solving and how is that benefiting you? We needed a simple way to offer Telemedicine visits to our patients during the COVID-19 crisis and Doxy.me was the best solution we could find. It's inexpensive, very easy to setup and use and reliable. The patients have been very happy with the visits and the physicians are happy with how easy it is for them to use. It solves our needs perfectly. Review collected by and hosted on G2.com. Show More 10/7/2020 Current UserValidated ReviewerSource: Organic ![Ursula S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ursula S.") US Ursula S. Small-Business (50 or fewer emp.) 11/17/2020 "Review for doxyme" 4/5 What do you like best about Doxy.me? I find that most of my clients and myself do not have difficulties with internet connection issues or bad audio/video with doxyme, also I like the screensharing and multiple screen options. I like the feature of the "waiting room" Review collected by and hosted on G2.com. What do you dislike about Doxy.me? I think the monthly cost is a bit pricey, overall however I cannot think of other issues I have. Review collected by and hosted on G2.com. Recommendations to others considering Doxy.me: I would recommend doing the free trial and seeing if it works for you, it is very easy to use and has some very convenient features Review collected by and hosted on G2.com. What problems is Doxy.me solving and how is that benefiting you? It is helpful to use Doxyme to do things that some of the other platforms do not allow for, such as screensharing with my clients (which helps make therapy more interesting and dynamic, for example when doing worksheets or games with child/teen clients) Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 9/15/2020 "Easy to use. The free version was exactly what I was looking for." 4/5 What do you like best about Doxy.me? Super user friendly. And the free version. Review collected by and hosted on G2.com. What do you dislike about Doxy.me? I wasn't sure if the free version was very confidential compared to what someone could "upgrade" to. Review collected by and hosted on G2.com. Recommendations to others considering Doxy.me: make sure to have a working email address. Review collected by and hosted on G2.com. What problems is Doxy.me solving and how is that benefiting you? This product is providing a way for therapists to meet the mental health needs of clients during COVID-19, via telehealth. Review collected by and hosted on G2.com. 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