It's built to help us handle large datasets and easily share insights as well as letting our stakeholders search for nuggets of information via magic search feature. Review collected by and hosted on G2.com.

I'd like a more robust people database to store information about folks we've engaged with. Review collected by and hosted on G2.com.

Very powerful tool, I love the AI features, the ability to add different components into the project overview. I use it weekly, it is simple enough to use Review collected by and hosted on G2.com.

It can be difficult to get consistency within the team because Dovetail offers so many ways of doing different things Review collected by and hosted on G2.com.

A good organization tool to manage feedback Review collected by and hosted on G2.com.

Lacking advanced AI tools to automatically understand the conversations based on context.

Lacking the actionable piece - I have the feedback now, then what Review collected by and hosted on G2.com.

Dovetail is an amazing tool that has transformed my research workflow. Its intuitive interface and powerful features make organizing and analyzing qualitative data incredibly efficient. The ability to tag insights, easily share findings, and access a centralized research repository has significantly improved my team's productivity. I particularly appreciate the seamless integration with other tools and the user-friendly design that encourages collaboration among team members. Review collected by and hosted on G2.com.

The only downside I've encountered is related to the Team pricing structure. I wish there were more features available at this level, as many advanced functionalities seem to be locked behind the Enterprise edition. It would be great to access a wider range of tools without needing to upgrade, which could enhance our team's capabilities even further. Review collected by and hosted on G2.com.

It's a perfect tool for studying and compiling interviews. It's easy to use, and it creates a data bank with many insights that facilitate the analyses. So, I frequently use it, at minimum every month. It's helped me link a lot of interviews that I realized, with various themes, to connect them all and search. Perfect! Review collected by and hosted on G2.com.

The transcript in portuguese brazil could be better, its takes a lot of work to rewrite everything. ,

Also to give some courses with how to use, best practices in research and compilate interview data, tagging. Review collected by and hosted on G2.com.

Organizing research projects and integrating the research pipeline into a single tool is simple.

Using the data fields, I can organize and connect projects, and view filtering is helpful for showing research activities by themes or preferences.

The AI summaries feature for interviews is a game changer for us, as we wear different hats in the organization and are in a short time, accelerating the time to the insights. Review collected by and hosted on G2.com.

I do not dislike it properly, but I struggle more with the Insight Report format because we prefer using slides as a company, and the copy-paste process is not straightforward.

The list of users we research is challenging for me if it is not carefully managed.

I want to use templates more, but I didn't find it useful to use a template without having a proper preview and implementing it in the project.

I appreciate the concept of automating clustering, but I found it didn't provide significant assistance. Review collected by and hosted on G2.com.

Dovetail saves our teams so much time on synthesising user insights. Mainly with their transcription and AI insights powered by Antropic. Being able to create insights for research means we can segment and single out special interest research that we can then present rapidly to the client and thus accelerating our product design process. Having the ability to live-collaborate with the design members on a single client means we can build out tags and insights much faster than sticky-notes on a screen. We also hand over the repo to the client who can continue to build out the insights as more product testing happens in the future. Review collected by and hosted on G2.com.

Sometimes it's careful to be mindful of the AI insights, make sure you check it thoughoughly. This is on the human-in-the-loops responsibility, not so much Dovetail though. I'd like to see more in-app quick tutorials and embedded help but i'm sure Dovetail have this planned. Review collected by and hosted on G2.com.

I like that there is a site-wide search where I can type keywords and find anything that is related. I also love the direct import from Zoom so I can link up and transcribe my interviews, which saves me a TON of time. Of course the tagging is great, it's important for our organization to quantify the qualitative research we get. Review collected by and hosted on G2.com.

I don't love that only insights get prioritized for viewing, I wish some of the ReadMe parts of projects did too. I am also struggling a bit with some of the new AI features, and how they are applied (I'd like to turn them off for certain parts of the product and I don't figure out how) Review collected by and hosted on G2.com.

Dovetail is an incredibly versatile research repository. It is the tool we use to store, analyze, and present our qualitative UX research data. It is very quick and easy to analyse multiple interviews and identify patterns. It can help a power use to cut through the data in different ways and create compelling reports whilst linking to the evidence. Review collected by and hosted on G2.com.

Dovetail can be overwhelming for less experienced users who join an organization that is already using it in specific ways. Also, depending on how well organized the information is, it can also be a challenge to find the right thing for a stakeholder who is not using it regularly. Review collected by and hosted on G2.com.

Dovetail is a great tool to centralize, analyze and leverage customer insights. It helps us be intentional with the information we're trying to collect from our customers and share insights to colleagues. I use it monthly basis and even though I didnt have any formal training on it, I can easily find my way around in most cases. They just released a bunch of new features, such as Channel, which I am really excited to experiment with and integrate with our various customer insights sources. Review collected by and hosted on G2.com.

The tagging system can become a bit complex to leverage in an optimal way. The folder/project/tag relation could be made simpler as we find ourselves often ending up with multiple tags that are very similar but act independent. This skews the weight of insights when running analysis. Review collected by and hosted on G2.com.