[ Dovetai... Reviews ](https://www.g2.com/products/dovetail-hr/reviews) [ Dovetai... Reviews ](https://www.g2.com/products/dovetail-hr/reviews) # Dovetail HR Features ##### ## Customization (2) Customization Provides a customizable soltution that HR professionals can adjust to suite the organization's needs. HR Integrations Integrates with core HR software to access employee information. Show More ##### ## HR Content (3) Knowledge Management A place to create articles with important information about processes and other crucial information that is easily accessible by employees. Content Delivery Tools to create and deliver content throughout an organization. Document Management The ability to organize and manage a variety of documents. Show More ##### ## Logistics (3) Security Secure solution so administers can maintain access rights and security. Employee Portal Employee portal lets employees log into the system to access all company and employee information. AI Uses AI processes to automate workflows by developing a comprehensive HR-knowledge base. Show More ##### ## Management (5) Ticketing Platform Tools that help create and manage a ticketing platform that facilitates cross-departamental communication. Single Sign-On The ability to sign onto a platform once and access a variety of software solutions without needing to sign into each one individually. Business Process Management Tools to create and organize business process flowcharts and documentation. Self-Service Web-based or intranet self-service portal enables employees to submit service requests. Dashboard & Reporting Dashboard and reporting on HR activities with workforce analytics capabilities. Show More ##### ## Case Management (4) Intake Capture case information from multiple communication channels Assignment Deliver rules to assign cases based on type and priority Escalation Ability to escalate cases using workflows Case Management Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Show More ##### ## Analytics (3) Monitoring Track all activities related to a case, including audit trails Metrics Provide metrics to track case progress or success rates Compliance Monitor various types of case compliance Show More ##### ## Investigation (4) Separate Workflows Case management of investigations related to Employee Relations are handled in a separate workflow (including HRBPs, HR Managers, etc.) than other generic case requests. Anonymity Employee grievances, feedback, and complaints have channels of communication that are protected by anonymity Documentation Witness statements, confessions, time cards, video footage, and other investigation materials are stored in secure designated data warehouses for safe keeping throughout the investigaiton process. Confidentiality Case processing happens with strict confidentiality where a case's access is only authorized to professionals directly responsible for its execution and outcome. Show More ##### ## Access (3) Integration Integrations into legal databases or case management systems for coordination when case escalation reaches their desk. Assignment The platform is capable of assigning primary case holder, principal investigator, legal consultant, etc. responsibilities to team members. Collaborative Case accessibility is restricted by authorization. Access is granted to HR personnel that are designated investigators and others involved in an investigation's (Legal, HRBPs, HR Managers, etc.) standard operating procedure Show More ##### ## Employee Experience (3) Policy During the complaint process, self-help resources are readily available to help the employee understand which company policy is relevant to their situation and a general framework on how the investigation will progress. Multi-channel The product is user friendly for employees and complaints can be delivered across many channels (chat, trouble ticket, email, etc.) Cross-platform The product is able to be accessed from the employee side on a mobile platform Show More ##### ## Generative AI (4) AI Text Summarization Condenses long documents or text into a brief summary. AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. Generative AI Use AI to generate content in the form of text, images, videos, etc. Show More ##### ## Agentic AI - Investigation Management (2) Cross-system Integration Works across multiple software systems or databases Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## API (1) API Application programming interface that allows for integration with other systems/databases Show More ##### ## Reporting & Statistics (1) Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Show More ##### ## AI Copilot (1) AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Show More ##### ## Customizable Forms (1) Customizable Forms Customize contracts and forms to collect specific information Show More ##### ## Third-Party Integrations (1) Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Contact Management (1) Contact Management Manage, organize, and store contact information Show More ##### ## Workflow Management (1) Workflow Management Create, design and manage workflows for repetitive tasks Show More ##### ## Customizable Reports (1) Customizable Reports Alter the layout and content of reports Show More ##### ## Activity Dashboard (1) Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Show More ##### ## Alerts/Notifications (1) Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Show More ##### ## Data Import/Export (1) Data Import/Export Import and export data to and from software applications Show More ##### ## Compliance Management (1) Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Show More ##### ## Document Management (1) Document Management Store, manage, and track all electronic documents in a centralized location Show More ##### ## Reminders (1) Reminders Timed notification for any upcoming task, deadline, appointment, or activity Show More ##### ## Mobile Access (1) Mobile Access Access software remotely via mobile devices Show More ##### ## Access Controls/Permissions (1) Access Controls/Permissions Define levels of authorization for access to specific files or systems Show More ##### ## Data Visualization (1) Data Visualization Graphical representation of data Show More ##### ## Task Management (1) Task Management Create, manage and track all task activities and progression Show More ##### ## Configurable Workflow (1) Configurable Workflow Configure existing workflows to meet your organization's needs Show More ##### ## Secure Data Storage (1) Secure Data Storage Securely stores data to prevent data loss or breaches Show More ##### ## Audit Management (1) Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Show More ##### ## Audit Trail (1) Audit Trail A record of all activities within the system, including user access, changes made, etc. Show More ##### ## Search/Filter (1) Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Show More ##### ## Status Tracking (1) Status Tracking Track the status over time for a request, process, asset, or transaction Show More ##### ## Evidence Management (1) Evidence Management Administration and control of evidence related to investigations/cases Show More ##### ## Case Notes (1) Case Notes Access and track notes regarding case activities and updates within case files Show More ##### ## Multi-Location (1) Multi-Location Manage and support multiple locations Show More ##### ## Incident Management (1) Incident Management Manage and track all disruptions and incidents Show More ##### ## Inspection Management (1) Inspection Management Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Show More ##### ## Intake Management (1) Intake Management Activities related to the initial admission of a charge into the organization's care Show More ##### ## Corrective and Preventive Actions (CAPA) (1) Corrective and Preventive Actions (CAPA) Investigate and take action at root cause or error in processes to prevent recurring issues Show More ##### ## Single Sign On (1) Single Sign On Allow users to access multiple services after entering their login credentials once Show More ##### ## Risk Assessment (1) Risk Assessment Initiate collection and analysis of known risks Show More ##### ## Records Management (1) Records Management Ability to record, store, update, and retrieve information Show More ##### ## Subject Profiles (1) Subject Profiles Collect and record basic information related to suspects Show More ##### ## Built-In Database (1) Built-In Database A system that allows access to a database structure without relying on an external program Show More ##### ## Data Management (1) Data Management Ability to handle large datasets Show More ##### ## eDiscovery (1) eDiscovery Finding, identifying and collecting information for legal proceedings Show More ## Top-Rated Alternatives [ ![ServiceNow HR Service Delivery](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-hr-service-delivery.svg "ServiceNow HR Service Delivery") ServiceNow HR Service Delivery 4.3/5(384) ](https://www.g2.com/products/servicenow-hr-service-delivery/reviews) [ ![HR Acuity](https://images.g2crowd.com/uploads/product/hd_favicon/835b4372c84f49bc217ed0468bc7fb7b/hr-acuity.svg "HR Acuity") HR Acuity 4.6/5(187) ](https://www.g2.com/products/hr-acuity/reviews) [ ![SAP SuccessFactors HCM](https://images.g2crowd.com/uploads/product/hd_favicon/edf2d15ffc689390deffd10a34a9fc03/sap-sap-successfactors-hcm.svg 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