--- title: DoubleTick.io Reviews meta_title: 'DoubleTick.io Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 115 reviews by the users' company size, role or industry to find out how DoubleTick.io works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 115 scale: '5' date_modified: '2026-08-10' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # DoubleTick.io Reviews **Vendor:** Apport Software Solution Pvt. Ltd. **Category:** [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 115 ## About DoubleTick.io DoubleTick is a comprehensive, mobile-friendly WhatsApp Business API-powered marketing and CRM tool designed to enhance sales efficiency and customer engagement. It enables businesses to automate communication, manage customer interactions, and drive sales growth through the world's most popular messaging platform. With features like a cloud-based team inbox, bulk messaging, chatbots, dynamic cataloging, and real-time analytics, DoubleTick streamlines sales processes and fosters stronger customer relationships. Key Features and Functionality: - Cloud-Based Team Inbox: Facilitates collaborative customer communication by allowing multiple team members to manage conversations with role-based access controls. - Broadcast and Bulk Messaging: Enables sending personalized messages to a large audience simultaneously, enhancing customer engagement and marketing reach. - Chatbots and Automation: Deploys intelligent chatbots to handle FAQs, process requests, and qualify leads, providing 24/7 customer support and reducing manual workload. - Dynamic Cataloging: Allows businesses to share product catalogs directly through WhatsApp, enabling customers to browse and place orders seamlessly. - Real-Time Analytics and Reports: Offers in-depth insights into team performance, customer interactions, and campaign effectiveness, aiding in data-driven decision-making. - Role-Based Access Control: Assigns specific roles and permissions to team members, ensuring secure and efficient management of customer interactions. Primary Value and Solutions Provided: DoubleTick addresses the need for efficient and scalable customer communication by leveraging WhatsApp's widespread usage. It automates routine tasks, accelerates response times, and centralizes customer interactions, reducing operational overhead. By integrating with existing business tools and providing real-time analytics, DoubleTick empowers businesses to enhance customer engagement, improve sales conversion rates, and build lasting customer relationships. Its user-friendly interface and mobile accessibility ensure that businesses of all sizes can effectively manage their sales and marketing efforts on a single platform. ## DoubleTick.io Pros & Cons **What users like:** - Users praise the **ease of use** of DoubleTick.io, noting its intuitive interface and straightforward setup process. (11 reviews) - Users commend the **immediate customer support** from DoubleTick.io, enhancing their overall experience and satisfaction. (10 reviews) - Users commend the **easy setup** of DoubleTick.io, allowing for quick and hassle-free implementation of features. (7 reviews) - Users find DoubleTick.io to be a **time-saving tool** that simplifies business tasks with easy automation. (6 reviews) - Users value the **time-saving automation** of DoubleTick.io, enhancing efficiency and simplifying business tasks. (5 reviews) - Users appreciate the **ease of use and effective features** of DoubleTick.io, enhancing their chatbot experience and efficiency. (4 reviews) - Easy Creation (3 reviews) - Easy Integrations (3 reviews) - Users find DoubleTick.io to be **extremely user-friendly** , significantly enhancing workflow through effortless automation and excellent support. (3 reviews) - Integrations (2 reviews) **What users dislike:** - Users experience **frequent changes in account managers** , leading to inconsistency and lack of continuity in service. (1 reviews) - Users find the **AI limitations** of DoubleTick.io restrict its functionality in certain regions, impacting message automation effectiveness. (1 reviews) - Users face **communication issues** with DoubleTick.io, as automated messages fail to work universally in all regions. (1 reviews) - Users often face **complex setup** challenges with DoubleTick.io that can hinder the onboarding experience. (1 reviews) - Users often face **delay issues** due to system downtime, although support is helpful when needed. (1 reviews) - Users find DoubleTick.io **too expensive** for small businesses, especially with upfront costs and limited pricing plans. (1 reviews) - Learning Curve (1 reviews) - Users highlight the **limited features** of DoubleTick.io, longing for enhanced CRM capabilities and simpler bot setups. (1 reviews) - Limited Templates (1 reviews) - Messaging Issues (1 reviews) ## DoubleTick.io Reviews ### 1. Effortless Automation with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** mohamed E. | Enterprise (> 1000 emp.) **Reviewed Date:** March 16, 2026 **What do you like best about DoubleTick.io?** I use DoubleTick.io for my business and find its automation features incredibly time-saving. I like how easy it is to use and appreciate the good support it provides. Setting it up was very easy, making the whole experience smooth and efficient. **What do you dislike about DoubleTick.io?** Nothing **What problems is DoubleTick.io solving and how is that benefiting you?** I find DoubleTick.io saves time through automation, making business tasks more efficient. ### 2. Efficient Lead Capture with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Rajaram P. **Reviewed Date:** February 18, 2026 **What do you like best about DoubleTick.io?** I like using DoubleTick.io because it has great features and good support. It's very easy to use, and the chatbot feature really helps save time through automation. The initial setup was also very easy. **What do you dislike about DoubleTick.io?** Nothing **What problems is DoubleTick.io solving and how is that benefiting you?** I use DoubleTick.io to capture leads through automation. The chatbot feature saves time, making the process very easy. I like its features and good support. ### 3. Efficient Automation and Support with DoubleTick.io **Rating:** 5.0/5.0 stars **Reviewed by:** Siddhanth U. **Reviewed Date:** February 02, 2026 **What do you like best about DoubleTick.io?** I like DoubleTick.io's features and customer support. It's very easy to create a chatbot on your own, which has reduced half of my manual input. The initial setup was also very easy. **What do you dislike about DoubleTick.io?** nothing **What problems is DoubleTick.io solving and how is that benefiting you?** I use DoubleTick.io for automation and customer tracking, which reduces half of my manual input, making it very easy to create a chatbot. ### 4. Streamlined Automation with Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Nikita m. **Reviewed Date:** January 22, 2026 **What do you like best about DoubleTick.io?** I like DoubleTick.io for its automation and the good support it provides. It's a time-saving tool that is easy to use. The initial setup was very easy. **What do you dislike about DoubleTick.io?** Nothing **What problems is DoubleTick.io solving and how is that benefiting you?** I use DoubleTick.io for business automation, which saves me time. It's easy to use and comes with good support. ### 5. This tool made my follow up and tracking old leads easier. **Rating:** 5.0/5.0 stars **Reviewed by:** Aravinthan B. | senior Performance Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about DoubleTick.io?** The Double Tick tool has been instrumental in nurturing my follow-up leads, tracking conversations through chat and automation. It’s contributed significantly to my business growth, and our clients are happy to invest in it as well Suggestion highly for lead gen andZoho CRM USERS **What do you dislike about DoubleTick.io?** As now nothing like that - Need to explore more on this tool **What problems is DoubleTick.io solving and how is that benefiting you?** The Double Tick tool has been instrumental in nurturing my follow-up leads, tracking conversations through chat and automation. It’s contributed significantly to my business growth, and our clients are happy to invest in it as well ### 6. User-Friendly Platform with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** APRATA S. | SOFTWARE ENGINEER, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2025 **What do you like best about DoubleTick.io?** USER-FRIENDLY PLATFORM, BEST SERVICES, VERY GOOD SUPPORT SYSTEM. **What do you dislike about DoubleTick.io?** Account managers change frequently, and I have experienced this **What problems is DoubleTick.io solving and how is that benefiting you?** INTERNAL TEAM COMMUNICATION, CUSTOMER HANDLING, LEAD GENERATION ### 7. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Parth T. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2025 **What do you like best about DoubleTick.io?** The best part about doubletick is the handholding process their team members give you, the are very helpful during the onboarding as well as to clear any doubts or questions, most of the time SAAS companies dont have this. I love this about Doubletick **What do you dislike about DoubleTick.io?** I didn't find any downside to using Doubletick **What problems is DoubleTick.io solving and how is that benefiting you?** I am able to send out bulk messages with easy, without getting banned and also easy automation creation module in their backend ### 8. After sale service is the best part of Doubletick **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad A. | Data Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about DoubleTick.io?** Whenever i need support from Doubletick they responded always on time Specially their team mate (SWATI) always help me out and figured every type of solution **What do you dislike about DoubleTick.io?** System down most of the time, But the support team will always helps **What problems is DoubleTick.io solving and how is that benefiting you?** I was unable to export the customer data, so i text to support then SWATI took over resolve my query with excellency ### 9. Excellent customer support and software ui **Rating:** 5.0/5.0 stars **Reviewed by:** Sufyan S. | ERP Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2025 **What do you like best about DoubleTick.io?** The platform is very easy to set up and use, with a clean and user-friendly interface. Their customer support team is excellent—especially Shoaib, who is always just a message away and goes out of his way to provide out-of-the-box solutions. Truly appreciate the support and service! **What do you dislike about DoubleTick.io?** There is nothing to dislike as everything is good and easy to use **What problems is DoubleTick.io solving and how is that benefiting you?** Automating whatsapp messages using ai flow ### 10. DoubleTick is very effective **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2025 **What do you like best about DoubleTick.io?** Very user friendly, has reduced our workflow drastically by automating our messages. The team was very helpful in guiding us with setting it up. **What do you dislike about DoubleTick.io?** Can be restricting for certain countries, automated messages does not work entirely worldwide. **What problems is DoubleTick.io solving and how is that benefiting you?** Automating and displaying our Whatsapp messages clearly and efficiently. ### 11. Great support **Rating:** 4.5/5.0 stars **Reviewed by:** Imran K. | Marketing Communications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2025 **What do you like best about DoubleTick.io?** Easy to create templates and bots that gives different variations of WhatsApp marketing **What do you dislike about DoubleTick.io?** The templates can be more varied for the industry specific requirements **What problems is DoubleTick.io solving and how is that benefiting you?** Reaching our existing clients on their WhatsApp with effective marketing ### 12. A must have WhatsApp CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Geetika M. | Head of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2025 **What do you like best about DoubleTick.io?** We’ve been using this WhatsApp CRM in our aesthetic clinic, and it has completely transformed how we manage leads, consultations, and follow-ups. The automated responses and broadcast features save us so much time **What do you dislike about DoubleTick.io?** Analytics Dashboard could be more descriptive and intelligent **What problems is DoubleTick.io solving and how is that benefiting you?** It’s helped us convert more inquiries into bookings and stay organized across multiple branches. ### 13. They are very particular about problem resolving **Rating:** 5.0/5.0 stars **Reviewed by:** Venkatesh M. | Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about DoubleTick.io?** Immediate response from customer sulport **What do you dislike about DoubleTick.io?** All good at service, and immediate support **What problems is DoubleTick.io solving and how is that benefiting you?** Sales and marketing ### 14. 3X ed our sales in 2 days. **Rating:** 5.0/5.0 stars **Reviewed by:** Vinay A. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2024 **What do you like best about DoubleTick.io?** I believe in the power of simplicity. DT is one easy to implement yet very powerful solution. When I integrated it with my 10xleap.com system, it increased the sales for us by atleast 3 times. We recommend & teach it to all our students & use it most frequently than any other tool in our business. DT Team is super helpful. If you're looking to outperform in any department of your business, DT is an absolute must without any doubt. **What do you dislike about DoubleTick.io?** I don't see any thing I did not liked about DT. Their Team support, user experience, fast response time, and seamless software gels perfect with our needs. We migh well see lot of new features in future, this is by far the best platform from all the platforms I used till date. Well deserved 10/10 . **What problems is DoubleTick.io solving and how is that benefiting you?** It has helped us in Sales, Support, Removing unresponsive teams, Drive engagement etc. ### 15. Substandard Software and bad service **Rating:** 0.0/5.0 stars **Reviewed by:** Rameez R. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2024 **What do you like best about DoubleTick.io?** I wish I had something positive to say about them, but unfortunately, having already purchased their yearly subscription, it turned out to be a complete waste. **What do you dislike about DoubleTick.io?** There are many bugs I encountered while setting up the automation. I won’t list them all here, but I believe everyone should be aware of a few key issues before purchasing their services: 1. Lead Attribution Issues: The leads generated via WhatsApp ads and directed to Double Tick are not properly attributed to the ads, causing the ads to underperform. If you're planning to use it for Meta ads, it won’t work as expected. 2. Bot Conflict: You cannot use both a welcome bot and a keyword-trigger bot simultaneously, as the welcome bot gets triggered even when users type keywords. This results in two chat flows being activated at the same time. 3. Misleading Support Promises: The handholding they promise in their ads is misleading. For every issue, they direct you to watch webinar videos or join live sessions where many people ask questions, which may or may not be relevant to your needs. 4. Inefficient Support Team: The support team comprises freshers who struggle to understand the urgency of the issue. They often consult their seniors, only to return saying they can't help with the problem. **What problems is DoubleTick.io solving and how is that benefiting you?** It was supposed to qualify leads for us by engaging with them via chat and diverting only the highly interested prospects to our sales team. However, it failed to deliver on this promise, due it inefficiencient software and services. ### 16. BEST WHATSAPP API **Rating:** 5.0/5.0 stars **Reviewed by:** Amoolya K. | Team Lead Customer Support, Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2024 **What do you like best about DoubleTick.io?** 1) Userfriendly interface to send bulk whatsapp message 2) Very convinent automation creation using bots 3) Can be integrated with any thrid party software 4) Can be used for crm for customer support chat support 5) Very easy to use and implement **What do you dislike about DoubleTick.io?** No dislikes as of now since software us working simple amazing **What problems is DoubleTick.io solving and how is that benefiting you?** DoubleTick sloves the problem of reaching out to customer in bulk and alos is a effcient software which serves as a CRM to manage leads equire and also reduces the human intervention with automation. It also helps to check the chats of each team member chatting with the customer and owner has the bird eye view about the same. The most important feature or benefit is customer can use one centralised one for all sort of communication with customers. ### 17. Seamless whatsapp marketing tool **Rating:** 5.0/5.0 stars **Reviewed by:** Vatsal S. | Customer support specialist- L2, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2024 **What do you like best about DoubleTick.io?** It is easy to use, able to target n of customers at once, able to create bots, 3- party integrations are feasible. **What do you dislike about DoubleTick.io?** Video call option is not there and live location sharing is not available **What problems is DoubleTick.io solving and how is that benefiting you?** It helped me reach a large customer base with ease and just with one click. Made marketing super easy and is also pocket- friendly. The support team is quite supportive and patient. They help us with even minute problems. Kudos to them! ### 18. Streamlined our Client Management and They Offer Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Terri C. | COO, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about DoubleTick.io?** DoubleTick has been a game-changer for our operations. It has significantly improved how our sales team handles client inquiries, allowing us to respond quickly and efficiently. The cloud-based team inbox and real-time ticket management have streamlined our customer service, enhancing the overall experience for our clients. The exceptional support and intuitive features make DoubleTick an indispensable tool for boosting our sales and customer satisfaction. Highly recommended! **What do you dislike about DoubleTick.io?** Nothing I dislike about Double Tick........ **What problems is DoubleTick.io solving and how is that benefiting you?** In essence, DoubleTick has optimized our operations, enabling more efficient communication, better data management, and enhanced customer service. This has led to improved client satisfaction and a more effective sales process. ### 19. DoubleTick : Best WhatsApp with great features and customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Mokshada A. | Sales Executive, Capital Markets, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2024 **What do you like best about DoubleTick.io?** DoubleTick is very use to use. It also has a mobile app which works very efficiently. The customer support team is very helpful.Sahil and Suchit - our account managers have been super coordinating and helpful to us for setup and training and the issues we face day to day. **What do you dislike about DoubleTick.io?** There is nothing that we dislike. Yes the cist is comparatively higher - but value for money. **What problems is DoubleTick.io solving and how is that benefiting you?** helps us to qualify the leads over whatsapp using chatbots. We also send session reminders using the bulk broadcasting . Whatsapp marketing using this tool had proven more effective than any other marketing platforms. ### 20. Increase Business growth through API **Rating:** 5.0/5.0 stars **Reviewed by:** Yogita . | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2024 **What do you like best about DoubleTick.io?** Doubletick works on Providing support to increase the our reach through API Features such as bulk broadcasting, Marketing templates, Chatbots, etc. **What do you dislike about DoubleTick.io?** Haven't faced many issues yet. Moreover application is user friendly so not much troble **What problems is DoubleTick.io solving and how is that benefiting you?** Doubletick platform provides multiple features such as Bulk broadcasting, Designing template, Designing chatbot, Automation, etc ### 21. Application Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Prateek B. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2024 **What do you like best about DoubleTick.io?** It provided multiple features compared to other API Platforms which helped in my Whatsapp Business **What do you dislike about DoubleTick.io?** Application require lot of time to understand but completely worth it **What problems is DoubleTick.io solving and how is that benefiting you?** Doubletick is an application platform to access unique API Features Solving Bulk broadcasting, Marketing, Designing template, API Integration, etc ### 22. Business Setup through API services of Whatsapp **Rating:** 5.0/5.0 stars **Reviewed by:** Pranav S. | Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2024 **What do you like best about DoubleTick.io?** It focuses on Providing Additional Features such as Bulk Broadcasting, Display name reflecting on Whatsapp, Marketing through designing template and Chatbots **What do you dislike about DoubleTick.io?** Hasent faced much issue yet. Still would update for further concern **What problems is DoubleTick.io solving and how is that benefiting you?** Doubletick is a Platform used to access API Features and also focusing on Providing addition features for Automation ### 23. Doubletick application support **Rating:** 5.0/5.0 stars **Reviewed by:** parth r. | Mathematics Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2024 **What do you like best about DoubleTick.io?** Their team have been providing support to Re-instated my account as well as guided on application features. **What do you dislike about DoubleTick.io?** Its does take time but the issue does gets resolved **What problems is DoubleTick.io solving and how is that benefiting you?** Application is solving problem of Bulk Broadcasting and marketing for Educational institute and Increase the Reach through Marketing ### 24. Doubletick has been very effective for my business **Rating:** 5.0/5.0 stars **Reviewed by:** Rajanikant S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2024 **What do you like best about DoubleTick.io?** The support provided by Doubletick is absolutely phenomenal, and the product has a lot of features which are very useful for my business. **What do you dislike about DoubleTick.io?** the product needs to have more CRM features **What problems is DoubleTick.io solving and how is that benefiting you?** we want to cater a large number of leads and broadcast them with our latest launches. we also need them to funnel themselves using bots so that our employees can work on them effectively. we also needed greentick service which was provided by doubletick. they provide all solutions and have guded me with one on one training ### 25. Whatup API Service **Rating:** 5.0/5.0 stars **Reviewed by:** Niraj T. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about DoubleTick.io?** Service personal have provided a proper support and guided on Application details and importance. **What do you dislike about DoubleTick.io?** Hod to conduct few session to have complete all process **What problems is DoubleTick.io solving and how is that benefiting you?** It hepls in developing my Whatsapp business such as Providing all type of Credit card services available for unique customers ### 26. Business Growth through API Services **Rating:** 5.0/5.0 stars **Reviewed by:** Sushant W. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2024 **What do you like best about DoubleTick.io?** Doubletick helped me in building a process to increase my reach to wide Range of customers and developing a Whatsapp Business **What do you dislike about DoubleTick.io?** It took some time to understand the process, but haven't faced any issues. **What problems is DoubleTick.io solving and how is that benefiting you?** Doubletick application helps in developing Whatsapp Business through API Integration, Unique Template creation and bulk broadcasting related features. ### 27. Growth for Whatsapp Business **Rating:** 5.0/5.0 stars **Reviewed by:** Haseeb S. | Data Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2024 **What do you like best about DoubleTick.io?** It helped increase the reach among Clients through Bulk Broadcasting and Template creation. As well as designing the Chatbots for Business **What do you dislike about DoubleTick.io?** Had taken sometime but issue got resolved **What problems is DoubleTick.io solving and how is that benefiting you?** Doubletick provides support on making Whatsapp Business through API Services as well as helps in increasing the business reach through its features. ### 28. Amazing app & Support experience with the Double Tick Team.I really wish them all the best & success **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmed M. | Director Of Sales Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2024 **What do you like best about DoubleTick.io?** Double Tick has got amazing support. They're tailored support towards my specific use cases has really helped me in achieving my business goals. The platform provides a beautiful dashboard that makes it very easy to use. It was extremely easy for me as a layman to implement my specific requirements. Our team really looks forward to using the app frequently as a result. **What do you dislike about DoubleTick.io?** I wish there was a full fledge CRM that accompanied the whatsapp API solution. **What problems is DoubleTick.io solving and how is that benefiting you?** ease of communication. one-stop communication for my team. ### 29. Analysis of doubletick **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2025 **What do you like best about DoubleTick.io?** The way doubletick helps us to leverage personal commerce with its tools **What do you dislike about DoubleTick.io?** It is expensive for small and non funded businesses. **What problems is DoubleTick.io solving and how is that benefiting you?** The major problem that doubletick.io is solving that its helpimg to reach each and every customer ### 30. Outstanding support **Rating:** 5.0/5.0 stars **Reviewed by:** Angelo B. | ADMIN, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2024 **What do you like best about DoubleTick.io?** The support team is very nice and approachble they will assist you in every way. Specially Mr.Shoaib he will help you in different ways and give you guidance on what to do and very easy to understand. **What do you dislike about DoubleTick.io?** Little bit late reply but not big issue in their service still they great all in all **What problems is DoubleTick.io solving and how is that benefiting you?** We got disabled number and Mr.Shoaib from DoubleTick support help us to fix it in just 1 day. ### 31. Received good support **Rating:** 5.0/5.0 stars **Reviewed by:** Fakhar I. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2024 **What do you like best about DoubleTick.io?** Broadcast list and templates making and sending at once go **What do you dislike about DoubleTick.io?** We didn't unlike any thing regarding the doubltick **What problems is DoubleTick.io solving and how is that benefiting you?** Doubletick helps organization to develop their Whatsapp business through their features such as Bulk broadcasting, template creation and advance bots, etc ### 32. Feedback for Double Tick **Rating:** 5.0/5.0 stars **Reviewed by:** Vikas P. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2024 **What do you like best about DoubleTick.io?** We can send message from Google sheet and broadcast at the same time . Its very easy to use. I love the customer support and specially all the required assistance. My Account manager has been of great help for any need on double tick, she is most eager to help. **What do you dislike about DoubleTick.io?** We would need additional features in double tick like action on change of status in google sheet column. **What problems is DoubleTick.io solving and how is that benefiting you?** I can reach maximum people at the same time and is user friendly. it reduces my time and i can use it from my phone. ### 33. Doubletick application Setup with Training and Guidance **Rating:** 5.0/5.0 stars **Reviewed by:** kalpesh t. | Network Partner - Real estate ( Corporate & retails Liaisoning), Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2024 **What do you like best about DoubleTick.io?** Provided Complete Support for Doubletick application Setup with Training and Guidance **What do you dislike about DoubleTick.io?** Didnt face any Issue during Doubletick application Setup with Training and Guidance **What problems is DoubleTick.io solving and how is that benefiting you?** Doubletick Application Provides complete support on developing a Whatsapp Business through API Services and Support ### 34. Amazing support and effective features **Rating:** 5.0/5.0 stars **Reviewed by:** Mirza U. | Head of Digital, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2024 **What do you like best about DoubleTick.io?** The support executives are really helpful and make sure your use cases are delivered, the features help to assign multiple people to different customers **What do you dislike about DoubleTick.io?** everyhting is good, awaiting more features **What problems is DoubleTick.io solving and how is that benefiting you?** enableing us to target our intrested customers and sharing them the relative details about properties and projects ### 35. Doubletick Application Setup and Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Kiran S. | An Insurance & Financial Services , Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2024 **What do you like best about DoubleTick.io?** Provided Complete support for Doubletick Application Setup and Onboarding **What do you dislike about DoubleTick.io?** Didnt Face any issue during Doubletick Application Setup and Onboarding **What problems is DoubleTick.io solving and how is that benefiting you?** Doubletick Provides support on developing Whatsapp Business with complete support from app experts ### 36. Whatsapp Automation Services **Rating:** 5.0/5.0 stars **Reviewed by:** Himanshu C. | Regional Manager - Bancassurance, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2024 **What do you like best about DoubleTick.io?** Doubletick provided support for accessing API services availbale **What do you dislike about DoubleTick.io?** Havent faces any queries from doubletick setup **What problems is DoubleTick.io solving and how is that benefiting you?** Doubletick application provides support for Designing a whatsapp business from improvingmy business activity ### 37. User Friendly and Supportive team **Rating:** 4.0/5.0 stars **Reviewed by:** Tina F. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2024 **What do you like best about DoubleTick.io?** User friendly, Automated and Advanced experience for bunsiness, Ease of Integration, Amazing support from the team and can be implemented for multiple business with vast audience. **What do you dislike about DoubleTick.io?** By far the most user friendly and diverse Whatsapp API for multiple businesses and there is nothing I dislike about it **What problems is DoubleTick.io solving and how is that benefiting you?** Retargeting leads, sending personalized offers and and promotions to customers and also brand awernass. ### 38. Application setup with Training and guidance session **Rating:** 5.0/5.0 stars **Reviewed by:** HARI KRISHNA V. | Manager Accounts, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2024 **What do you like best about DoubleTick.io?** Provided complete support for application setup and training and guidance. **What do you dislike about DoubleTick.io?** No hubo ningún problema con la configuración de la aplicación o durante el entrenamiento. **What problems is DoubleTick.io solving and how is that benefiting you?** Provide support in developing WhatsApp Business and understanding the latest application features. ### 39. Setup of my Whatsapp Business **Rating:** 5.0/5.0 stars **Reviewed by:** Manoj P. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2024 **What do you like best about DoubleTick.io?** This application is helping in designing a business through Whatsapp APi Services as well as have features to increases our reach. **What do you dislike about DoubleTick.io?** Have taken sometime during training but overall its perfect **What problems is DoubleTick.io solving and how is that benefiting you?** Doubletick application is providing features as bulk broadcasting , template designing, bot automation etc ### 40. DoubleTick has been very effective **Rating:** 4.5/5.0 stars **Reviewed by:** Joel D. | Digital Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2024 **What do you like best about DoubleTick.io?** DoubleTick has been very effective for us in reaching out to our client base worldwide. Its advanced bot options are very useful in sending broadcasts and automating responses. And Damak Kumar who assists us over WhatsApp has been accommodating. **What do you dislike about DoubleTick.io?** Bot setup could be made simpler. Mobile app does not allow us to edit bots or export broadcast lists using filters **What problems is DoubleTick.io solving and how is that benefiting you?** Broadcasting and automated responses ### 41. Our experience with the WhatsApp API solution has been outstanding **Rating:** 5.0/5.0 stars **Reviewed by:** Vikas A. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about DoubleTick.io?** Real-time notifications and detailed analytics have also been invaluable. We can monitor the performance of our campaigns and make data-driven decisions to optimize our approach continuously **What do you dislike about DoubleTick.io?** The pricing can be a bit steep, particularly for small businesses or startups with limited budgets **What problems is DoubleTick.io solving and how is that benefiting you?** maintaining and nurturing customer relationships ### 42. Best whatsapp api there is **Rating:** 5.0/5.0 stars **Reviewed by:** Asmi B. | inside sales manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2024 **What do you like best about DoubleTick.io?** service .Instant query resolution,super smooth onboarding,deal of a price.good experience overall **What do you dislike about DoubleTick.io?** nothing honestly.needed to create website to enable api but thats it **What problems is DoubleTick.io solving and how is that benefiting you?** bulk broadcast to a huge range of people without number banning ### 43. WHATSAPP AUTOMATION **Rating:** 5.0/5.0 stars **Reviewed by:** MAYANK D. | OWNER, Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2024 **What do you like best about DoubleTick.io?** GREAT APPLICATION AND PLATFORM WITH VERY GOOD ONBOARDING SUPPORT. **What do you dislike about DoubleTick.io?** NOTHING IS WRONG WITH THE PLATFORM AND APP. **What problems is DoubleTick.io solving and how is that benefiting you?** MARKETING AND WHATSAPP AUT0MATION ### 44. Exceptional WhatsApp Solution **Rating:** 5.0/5.0 stars **Reviewed by:** sandthesh k. | Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2024 **What do you like best about DoubleTick.io?** Double Tick's WhatsApp solution stands out in the market compared to other available options. It is budget-friendly and supported by a professional team. We are happy to work with Double Tick for our organization's requirements. **What do you dislike about DoubleTick.io?** Initial understanding was a bit difficult, but it was sorted out once we understood how the team operates **What problems is DoubleTick.io solving and how is that benefiting you?** Operations - interaction with customer. ### 45. Feedback for Double Tick **Rating:** 5.0/5.0 stars **Reviewed by:** Kshitij S. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2024 **What do you like best about DoubleTick.io?** Automated Bots, Leads Coming Form Various Platfoms. **What do you dislike about DoubleTick.io?** I am waiting for more feature to get launch. **What problems is DoubleTick.io solving and how is that benefiting you?** Collecting various leads from google sheets ### 46. experience of using double tick **Rating:** 5.0/5.0 stars **Reviewed by:** KAKI N. | Business Development Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2024 **What do you like best about DoubleTick.io?** customer service and ui, the auto bot helps a lot in my business **What do you dislike about DoubleTick.io?** expensive..initially, not oferring monthly plans **What problems is DoubleTick.io solving and how is that benefiting you?** sending automated bulk messages and images therefore reducing the work force ### 47. Feedback for Doubletick **Rating:** 5.0/5.0 stars **Reviewed by:** Rocky S. | Head of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2024 **What do you like best about DoubleTick.io?** Lead from CTWA, Bulk broadcasting, Adding team members and closely montiors there chats **What do you dislike about DoubleTick.io?** Waiting for new features to get launched **What problems is DoubleTick.io solving and how is that benefiting you?** Bulk rbodcasting, Lead from CTWA ### 48. Amazing Experience with Doubletick Team and Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Vikas K. | Co-Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2024 **What do you like best about DoubleTick.io?** Whole Process of Doulbe tick Demo till Implementation and Training was super smooth. Doubletick is highly recommended based for whatsapp marketing tool. Thank you **What do you dislike about DoubleTick.io?** AI integration should be focused by them **What problems is DoubleTick.io solving and how is that benefiting you?** Sending Appointment Message Auto Reply to customers Digital Marketing Tarrgeting ### 49. Feedback for Doubletick **Rating:** 5.0/5.0 stars **Reviewed by:** Dharmendra s. | Company Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about DoubleTick.io?** Bulk broadcasting, Automated bot service, **What do you dislike about DoubleTick.io?** Video limit is less, Waiting for the new features to launch **What problems is DoubleTick.io solving and how is that benefiting you?** Sening d msgs in one go ### 50. Great software and support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about DoubleTick.io?** The platform is intuitive and easy to use. The platform support staff has been extremely helpful with any queries or help we've needed and they've always been available for us for a quick meeting. Piyush, especially, has been great. We've been using it everyday and the automations and additional features have been extremely useful. **What do you dislike about DoubleTick.io?** Apart from a delayed onboarding process, everything has been smooth. Additional CRM integration would be helpful as well. **What problems is DoubleTick.io solving and how is that benefiting you?** WhatsApp Business marketing to prospective and current customers. - [View DoubleTick.io pricing details and edition comparison](https://www.g2.com/products/doubletick-io/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+20%3A19%3A03+-0500&secure%5Bsession_id%5D=64381636-31fa-41da-90c4-9875e6a15b82&secure%5Btoken%5D=ada7ee218c2959cf1e9a522aacb79d7d79324f5ff2f1f7b81e04e579c4e4a855&format=llm_user) ## DoubleTick.io Integrations - [LeadSquared Sales CRM](https://www.g2.com/products/leadsquared-sales-crm/reviews) - [Paramantra](https://www.g2.com/products/aldius-consulting-group-paramantra/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## DoubleTick.io Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **WhatsApp Messaging - WhatsApp Marketing** - Transactional Messages - Bulk WhatsApp Messaging - Conversational Messaging - Personalization - Promotional Messages - Automated Replies **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information - Augmented Analytics - Proactive Chat **WhatsApp Business Platform - WhatsApp Marketing** - Segmentation - API Integration - WhatsApp Commerce - Analytics **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Customer Surveys - Lead Qualification - Transcripts/Chat History - Language Detection - Pre-Configured Bot - Lead Capture - Code-free Development - Natural Language Processing - Multi-Language - For Sales/Marketing - Contextual Guidance - Automated Responses - Customer Support - Chatbot - Intent Recognition - Sentiment Analysis - Customer Experience Management - Query Suggestions - Transfers/Routing - AI Copilot - Canned Responses - AI/Machine Learning - Multi-Channel Communication - Automated Routing - Workflow Automation ## Top DoubleTick.io Alternatives - [Wati](https://www.g2.com/products/wati/reviews) - 4.6/5.0 (483 reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - 4.1/5.0 (459 reviews) - [respond.io](https://www.g2.com/products/respond-io/reviews) - 4.8/5.0 (511 reviews)