--- title: DoubleTick.io Reviews meta_title: 'DoubleTick.io Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 82 reviews by the users' company size, role or industry to find out how DoubleTick.io works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 82 scale: '5' date_modified: '2026-07-21' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # DoubleTick.io Reviews **Vendor:** Apport Software Solution Pvt. Ltd. **Category:** [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 82 ## About DoubleTick.io DoubleTick is a comprehensive, mobile-friendly WhatsApp Business API-powered marketing and CRM tool designed to enhance sales efficiency and customer engagement. It enables businesses to automate communication, manage customer interactions, and drive sales growth through the world's most popular messaging platform. With features like a cloud-based team inbox, bulk messaging, chatbots, dynamic cataloging, and real-time analytics, DoubleTick streamlines sales processes and fosters stronger customer relationships. Key Features and Functionality: - Cloud-Based Team Inbox: Facilitates collaborative customer communication by allowing multiple team members to manage conversations with role-based access controls. - Broadcast and Bulk Messaging: Enables sending personalized messages to a large audience simultaneously, enhancing customer engagement and marketing reach. - Chatbots and Automation: Deploys intelligent chatbots to handle FAQs, process requests, and qualify leads, providing 24/7 customer support and reducing manual workload. - Dynamic Cataloging: Allows businesses to share product catalogs directly through WhatsApp, enabling customers to browse and place orders seamlessly. - Real-Time Analytics and Reports: Offers in-depth insights into team performance, customer interactions, and campaign effectiveness, aiding in data-driven decision-making. - Role-Based Access Control: Assigns specific roles and permissions to team members, ensuring secure and efficient management of customer interactions. Primary Value and Solutions Provided: DoubleTick addresses the need for efficient and scalable customer communication by leveraging WhatsApp's widespread usage. It automates routine tasks, accelerates response times, and centralizes customer interactions, reducing operational overhead. By integrating with existing business tools and providing real-time analytics, DoubleTick empowers businesses to enhance customer engagement, improve sales conversion rates, and build lasting customer relationships. Its user-friendly interface and mobile accessibility ensure that businesses of all sizes can effectively manage their sales and marketing efforts on a single platform. ## DoubleTick.io Pros & Cons **What users like:** - Users praise the **ease of use** of DoubleTick.io, noting its intuitive interface and straightforward setup process. (11 reviews) - Users commend the **immediate customer support** from DoubleTick.io, enhancing their overall experience and satisfaction. (10 reviews) - Users commend the **easy setup** of DoubleTick.io, allowing for quick and hassle-free implementation of features. (7 reviews) - Users find DoubleTick.io to be a **time-saving tool** that simplifies business tasks with easy automation. (6 reviews) - Users value the **time-saving automation** of DoubleTick.io, enhancing efficiency and simplifying business tasks. (5 reviews) - Users appreciate the **ease of use and effective features** of DoubleTick.io, enhancing their chatbot experience and efficiency. (4 reviews) - Easy Creation (3 reviews) - Easy Integrations (3 reviews) - Users find DoubleTick.io to be **extremely user-friendly** , significantly enhancing workflow through effortless automation and excellent support. (3 reviews) - Integrations (2 reviews) **What users dislike:** - Users experience **frequent changes in account managers** , leading to inconsistency and lack of continuity in service. (1 reviews) - Users find the **AI limitations** of DoubleTick.io restrict its functionality in certain regions, impacting message automation effectiveness. (1 reviews) - Users face **communication issues** with DoubleTick.io, as automated messages fail to work universally in all regions. (1 reviews) - Users often face **complex setup** challenges with DoubleTick.io that can hinder the onboarding experience. (1 reviews) - Users often face **delay issues** due to system downtime, although support is helpful when needed. (1 reviews) - Users find DoubleTick.io **too expensive** for small businesses, especially with upfront costs and limited pricing plans. (1 reviews) - Learning Curve (1 reviews) - Users highlight the **limited features** of DoubleTick.io, longing for enhanced CRM capabilities and simpler bot setups. (1 reviews) - Limited Templates (1 reviews) - Messaging Issues (1 reviews) ## DoubleTick.io Reviews ### 1. Amazing support and effective features **Rating:** 5.0/5.0 stars **Reviewed by:** Mirza U. | Head of Digital, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2024 **What do you like best about DoubleTick.io?** The support executives are really helpful and make sure your use cases are delivered, the features help to assign multiple people to different customers **What do you dislike about DoubleTick.io?** everyhting is good, awaiting more features **What problems is DoubleTick.io solving and how is that benefiting you?** enableing us to target our intrested customers and sharing them the relative details about properties and projects ### 2. Doubletick Application Setup and Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Kiran S. | An Insurance & Financial Services , Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2024 **What do you like best about DoubleTick.io?** Provided Complete support for Doubletick Application Setup and Onboarding **What do you dislike about DoubleTick.io?** Didnt Face any issue during Doubletick Application Setup and Onboarding **What problems is DoubleTick.io solving and how is that benefiting you?** Doubletick Provides support on developing Whatsapp Business with complete support from app experts ### 3. Whatsapp Automation Services **Rating:** 5.0/5.0 stars **Reviewed by:** Himanshu C. | Regional Manager - Bancassurance, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2024 **What do you like best about DoubleTick.io?** Doubletick provided support for accessing API services availbale **What do you dislike about DoubleTick.io?** Havent faces any queries from doubletick setup **What problems is DoubleTick.io solving and how is that benefiting you?** Doubletick application provides support for Designing a whatsapp business from improvingmy business activity ### 4. User Friendly and Supportive team **Rating:** 4.0/5.0 stars **Reviewed by:** Tina F. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2024 **What do you like best about DoubleTick.io?** User friendly, Automated and Advanced experience for bunsiness, Ease of Integration, Amazing support from the team and can be implemented for multiple business with vast audience. **What do you dislike about DoubleTick.io?** By far the most user friendly and diverse Whatsapp API for multiple businesses and there is nothing I dislike about it **What problems is DoubleTick.io solving and how is that benefiting you?** Retargeting leads, sending personalized offers and and promotions to customers and also brand awernass. ### 5. Application setup with Training and guidance session **Rating:** 5.0/5.0 stars **Reviewed by:** HARI KRISHNA V. | Manager Accounts, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2024 **What do you like best about DoubleTick.io?** Provided complete support for application setup and training and guidance. **What do you dislike about DoubleTick.io?** No hubo ningún problema con la configuración de la aplicación o durante el entrenamiento. **What problems is DoubleTick.io solving and how is that benefiting you?** Provide support in developing WhatsApp Business and understanding the latest application features. ### 6. Setup of my Whatsapp Business **Rating:** 5.0/5.0 stars **Reviewed by:** Manoj P. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2024 **What do you like best about DoubleTick.io?** This application is helping in designing a business through Whatsapp APi Services as well as have features to increases our reach. **What do you dislike about DoubleTick.io?** Have taken sometime during training but overall its perfect **What problems is DoubleTick.io solving and how is that benefiting you?** Doubletick application is providing features as bulk broadcasting , template designing, bot automation etc ### 7. DoubleTick has been very effective **Rating:** 4.5/5.0 stars **Reviewed by:** Joel D. | Digital Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2024 **What do you like best about DoubleTick.io?** DoubleTick has been very effective for us in reaching out to our client base worldwide. Its advanced bot options are very useful in sending broadcasts and automating responses. And Damak Kumar who assists us over WhatsApp has been accommodating. **What do you dislike about DoubleTick.io?** Bot setup could be made simpler. Mobile app does not allow us to edit bots or export broadcast lists using filters **What problems is DoubleTick.io solving and how is that benefiting you?** Broadcasting and automated responses ### 8. Our experience with the WhatsApp API solution has been outstanding **Rating:** 5.0/5.0 stars **Reviewed by:** Vikas A. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about DoubleTick.io?** Real-time notifications and detailed analytics have also been invaluable. We can monitor the performance of our campaigns and make data-driven decisions to optimize our approach continuously **What do you dislike about DoubleTick.io?** The pricing can be a bit steep, particularly for small businesses or startups with limited budgets **What problems is DoubleTick.io solving and how is that benefiting you?** maintaining and nurturing customer relationships ### 9. Best whatsapp api there is **Rating:** 5.0/5.0 stars **Reviewed by:** Asmi B. | inside sales manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2024 **What do you like best about DoubleTick.io?** service .Instant query resolution,super smooth onboarding,deal of a price.good experience overall **What do you dislike about DoubleTick.io?** nothing honestly.needed to create website to enable api but thats it **What problems is DoubleTick.io solving and how is that benefiting you?** bulk broadcast to a huge range of people without number banning ### 10. WHATSAPP AUTOMATION **Rating:** 5.0/5.0 stars **Reviewed by:** MAYANK D. | OWNER, Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2024 **What do you like best about DoubleTick.io?** GREAT APPLICATION AND PLATFORM WITH VERY GOOD ONBOARDING SUPPORT. **What do you dislike about DoubleTick.io?** NOTHING IS WRONG WITH THE PLATFORM AND APP. **What problems is DoubleTick.io solving and how is that benefiting you?** MARKETING AND WHATSAPP AUT0MATION ### 11. Exceptional WhatsApp Solution **Rating:** 5.0/5.0 stars **Reviewed by:** sandthesh k. | Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2024 **What do you like best about DoubleTick.io?** Double Tick's WhatsApp solution stands out in the market compared to other available options. It is budget-friendly and supported by a professional team. We are happy to work with Double Tick for our organization's requirements. **What do you dislike about DoubleTick.io?** Initial understanding was a bit difficult, but it was sorted out once we understood how the team operates **What problems is DoubleTick.io solving and how is that benefiting you?** Operations - interaction with customer. ### 12. Feedback for Double Tick **Rating:** 5.0/5.0 stars **Reviewed by:** Kshitij S. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2024 **What do you like best about DoubleTick.io?** Automated Bots, Leads Coming Form Various Platfoms. **What do you dislike about DoubleTick.io?** I am waiting for more feature to get launch. **What problems is DoubleTick.io solving and how is that benefiting you?** Collecting various leads from google sheets ### 13. experience of using double tick **Rating:** 5.0/5.0 stars **Reviewed by:** KAKI N. | Business Development Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2024 **What do you like best about DoubleTick.io?** customer service and ui, the auto bot helps a lot in my business **What do you dislike about DoubleTick.io?** expensive..initially, not oferring monthly plans **What problems is DoubleTick.io solving and how is that benefiting you?** sending automated bulk messages and images therefore reducing the work force ### 14. Feedback for Doubletick **Rating:** 5.0/5.0 stars **Reviewed by:** Rocky S. | Head of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2024 **What do you like best about DoubleTick.io?** Lead from CTWA, Bulk broadcasting, Adding team members and closely montiors there chats **What do you dislike about DoubleTick.io?** Waiting for new features to get launched **What problems is DoubleTick.io solving and how is that benefiting you?** Bulk rbodcasting, Lead from CTWA ### 15. Amazing Experience with Doubletick Team and Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Vikas K. | Co-Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2024 **What do you like best about DoubleTick.io?** Whole Process of Doulbe tick Demo till Implementation and Training was super smooth. Doubletick is highly recommended based for whatsapp marketing tool. Thank you **What do you dislike about DoubleTick.io?** AI integration should be focused by them **What problems is DoubleTick.io solving and how is that benefiting you?** Sending Appointment Message Auto Reply to customers Digital Marketing Tarrgeting ### 16. Feedback for Doubletick **Rating:** 5.0/5.0 stars **Reviewed by:** Dharmendra s. | Company Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about DoubleTick.io?** Bulk broadcasting, Automated bot service, **What do you dislike about DoubleTick.io?** Video limit is less, Waiting for the new features to launch **What problems is DoubleTick.io solving and how is that benefiting you?** Sening d msgs in one go ### 17. Great software and support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about DoubleTick.io?** The platform is intuitive and easy to use. The platform support staff has been extremely helpful with any queries or help we've needed and they've always been available for us for a quick meeting. Piyush, especially, has been great. We've been using it everyday and the automations and additional features have been extremely useful. **What do you dislike about DoubleTick.io?** Apart from a delayed onboarding process, everything has been smooth. Additional CRM integration would be helpful as well. **What problems is DoubleTick.io solving and how is that benefiting you?** WhatsApp Business marketing to prospective and current customers. ### 18. FEEDBACK FOR DOUBLETICK **Rating:** 5.0/5.0 stars **Reviewed by:** shantanu m. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2024 **What do you like best about DoubleTick.io?** Features for doubletick, bulk broadcasting, customer support **What do you dislike about DoubleTick.io?** Nothing. Everything well so far. Waiting for new updates to launch **What problems is DoubleTick.io solving and how is that benefiting you?** Sending messages to the user at the same time saves much time. ### 19. Smooth onboarding and responsive team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2024 **What do you like best about DoubleTick.io?** Support team is responsive. The KAM assigned - Mr. Suchit is friendly and helpful. **What do you dislike about DoubleTick.io?** At times we don't receive an immediate or same day response. The KAM is only available via time slot booking which causes delay in implementing certain high priority tasks. **What problems is DoubleTick.io solving and how is that benefiting you?** personally reaching out to customers ### 20. Double tick **Rating:** 5.0/5.0 stars **Reviewed by:** Jain K. | Senior Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about DoubleTick.io?** Double tick is abphine based wattsup api for b2c and b2b sales . **What do you dislike about DoubleTick.io?** The double tick read notufication cannot be undone once watts up has notified the sender **What problems is DoubleTick.io solving and how is that benefiting you?** Its solved the messages are sent and receiver has seen the messages ### 21. The chat support I received is very good. **Rating:** 4.5/5.0 stars **Reviewed by:** Sushma S. | Customer Support Head, Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2024 **What do you like best about DoubleTick.io?** The chat support I received is very good. Damak Kumar resolved the queries very quickly. **What do you dislike about DoubleTick.io?** The reports part can be improved to make more intuitive **What problems is DoubleTick.io solving and how is that benefiting you?** Sending the template messages with ease. Getting the better support from Double Tick. ### 22. Broadcasting is a really nice feature of DoubleTick **Rating:** 5.0/5.0 stars **Reviewed by:** swapnali k. | Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about DoubleTick.io?** Bot studio provided as well as broadcasting **What do you dislike about DoubleTick.io?** None tillnow, I am a recent user of the service **What problems is DoubleTick.io solving and how is that benefiting you?** Reaching out to customers at scale ### 23. Feedback for DoubleTick **Rating:** 5.0/5.0 stars **Reviewed by:** Piyush K. | Social Media Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2024 **What do you like best about DoubleTick.io?** Bulk Boardcasting, Coustmer Support, Facebook Vierification, Vijeta Support, **What do you dislike about DoubleTick.io?** Waiting for more features to get launched **What problems is DoubleTick.io solving and how is that benefiting you?** Sending messages to multiple people at the same time. Sending templates to the new users and many more. ### 24. Double tick boost productivity with ease **Rating:** 5.0/5.0 stars **Reviewed by:** bhavya P. | Business development representative, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2024 **What do you like best about DoubleTick.io?** The software facilitates smooth collaboration by enabling easy sharing of task and projects among team members improving communication and workflow **What do you dislike about DoubleTick.io?** Offers limited Functionality when offline which can be problematic during internet outrage **What problems is DoubleTick.io solving and how is that benefiting you?** The ability to set personalized notifications ensures users are always reminded of critical task and deadlines, enhancing time management ### 25. Feedback for Double Tick **Rating:** 5.0/5.0 stars **Reviewed by:** Nitin S. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about DoubleTick.io?** Customer Support, Bulk Broadcasting at the Same time, **What do you dislike about DoubleTick.io?** So far so good, Waiting for New features to launched. **What problems is DoubleTick.io solving and how is that benefiting you?** Sending Buk Broadcast messaging in the same time. Anlaysing team reply. ### 26. Grate experiance integrating what app API with CRM. **Rating:** 5.0/5.0 stars **Reviewed by:** Ashish S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2024 **What do you like best about DoubleTick.io?** Their support and quick responce during the integration process. **What do you dislike about DoubleTick.io?** it was grate experiance no downside keep it up. **What problems is DoubleTick.io solving and how is that benefiting you?** They helped with creating Chat Bots, Templates, Integration and Bulk Broadcasting. ### 27. Great support **Rating:** 5.0/5.0 stars **Reviewed by:** R N P. | ADMINISTRATIVE, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2024 **What do you like best about DoubleTick.io?** Timely support and automation, by which track messages **What do you dislike about DoubleTick.io?** Additional cost for additional agent above ten agents. **What problems is DoubleTick.io solving and how is that benefiting you?** Public reach and tracking ### 28. Great experience and support **Rating:** 4.5/5.0 stars **Reviewed by:** Nandish S. | CEO and Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2024 **What do you like best about DoubleTick.io?** Interface is flawless and easy to understand. **What do you dislike about DoubleTick.io?** Lead management is pretty difficult sometimes. **What problems is DoubleTick.io solving and how is that benefiting you?** E-commerce And Lead Management ### 29. best for whatspp marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2024 **What do you like best about DoubleTick.io?** easy for bots creation, automated reply and teams performance **What do you dislike about DoubleTick.io?** it should have inbuilt calling feature too **What problems is DoubleTick.io solving and how is that benefiting you?** to reach maximum numbers via marketing messages ### 30. Review about my customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2024 **What do you like best about DoubleTick.io?** Customer support is great and available everytime **What do you dislike about DoubleTick.io?** Financial Mismanagement and poor strategies for effective customer retention **What problems is DoubleTick.io solving and how is that benefiting you?** Broadcasting and managing leads from meta ### 31. Sales Acceleration Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Tapankumar S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2024 **What do you like best about DoubleTick.io?** Whatsapp Automation and Lead Qualification **What do you dislike about DoubleTick.io?** As of now no -ve experience, busy sales booster tool **What problems is DoubleTick.io solving and how is that benefiting you?** Doubletick is helping in lead qualification, lead management and boost the sales via whatsapp automation ### 32. Best Whatsapp intergrated software **Rating:** 4.5/5.0 stars **Reviewed by:** Anchit S. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about DoubleTick.io?** The easiest way of sending my catalogue to other people. **What do you dislike about DoubleTick.io?** Them forwarding the same catalogue in a group. **What problems is DoubleTick.io solving and how is that benefiting you?** It solves the problem of having the whole catalogue on Whatsapp and getting orders directly from there. - [View DoubleTick.io pricing details and edition comparison](https://www.g2.com/products/doubletick-io/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+00%3A29%3A35+-0500&secure%5Bsession_id%5D=9e2c26af-23b2-4280-b1f6-a8a0842d77a6&secure%5Btoken%5D=8259931964d15e6bb43c6b4e6b501d6148ee1517a81326588417620ffacbeb44&format=llm_user) ## DoubleTick.io Integrations - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) ## DoubleTick.io Features **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **WhatsApp Messaging - WhatsApp Marketing** - Transactional Messages - Bulk WhatsApp Messaging - Conversational Messaging - Personalization - Promotional Messages - Automated Replies **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **WhatsApp Business Platform - WhatsApp Marketing** - Segmentation - API Integration - WhatsApp Commerce - Analytics **Generative AI** - AI Text Generation - AI Text Summarization ## Top DoubleTick.io Alternatives - [Wati](https://www.g2.com/products/wati/reviews) - 4.6/5.0 (480 reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - 4.1/5.0 (459 reviews) - [respond.io](https://www.g2.com/products/respond-io/reviews) - 4.8/5.0 (501 reviews)