AH

Verified User in Hospitality

Mid-Market (51-1000 emp.)

11/19/2019

"Doubletick advantages"

3.5/5

What do you like best about Doubletick - Email Tracking for Gmail and GSuite?

The desktop notification of read acknowledgement helps me track the turnaround time of my team. Review collected by and hosted on G2.com.

What do you dislike about Doubletick - Email Tracking for Gmail and GSuite?

Double tick doesn't work if an employee sees a desktop notification of an email and choses not to open an email. Review collected by and hosted on G2.com.

What problems is Doubletick - Email Tracking for Gmail and GSuite solving and how is that benefiting you?

It helps my team rationalise their email replies within a stipulated time. We have made a compulsion to reply to higher severity emails on promt and doubletick helps us track the email turnaround. Employees now feel a compulsion to follow the rules we have created. Review collected by and hosted on G2.com.

UM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

10/31/2019

"Best and helpful"

5/5

What do you like best about Doubletick - Email Tracking for Gmail and GSuite?

I use gmail the most, so that’s cool I can use it with this seamlessly. It’s easy to get into, and plan with it when making important pitches. Review collected by and hosted on G2.com.

What do you dislike about Doubletick - Email Tracking for Gmail and GSuite?

I wish that I would’ve found this sooner. I wish that it could have been more integrative with other email services too other than Gmail. Review collected by and hosted on G2.com.

UC

Verified User in Computer Software

Enterprise (> 1000 emp.)

3/25/2018

"Great tool!"

3.5/5

What do you like best about Doubletick - Email Tracking for Gmail and GSuite?

This is a very simple , organized, user friendly software. Review collected by and hosted on G2.com.

What do you dislike about Doubletick - Email Tracking for Gmail and GSuite?

It can be slow at times when moving or selecting emails but aside from that it works great for me. Review collected by and hosted on G2.com.