Sabrina B.
SB
Sabrina B.
Bookkeeper
Small-Business (50 or fewer emp.)
"Keeper for Growth and Management"
5/5
What do you like best about Double?

Keeper is a fantastic tool for employee management of a bookkeeping firm. One of the best features is inter-company reconciliations to confirm both sets of books. Review collected by and hosted on G2.com.

What do you dislike about Double?

The only downside to Keeper is lack of a mobile app. I like how other tech stacks can be checked on-the-go. It would help foster the work/life balance for my team. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Keeper for Task Management and Client Communication"
5/5
What do you like best about Double?

Keeper allows you to ask questions of your client from within the bank feed in QBO while you are working on your client's bookkeeping. Review collected by and hosted on G2.com.

What do you dislike about Double?

The user interface can be a bit confusing. It's hard to remember where to access certain features. Review collected by and hosted on G2.com.

KC
Katie C.
Small-Business (50 or fewer emp.)
"Keeper is incredible"
5/5
What do you like best about Double?

Having the bank accounts connected, asking the client for more info through QBO Review collected by and hosted on G2.com.

What do you dislike about Double?

So far, I haven't come across any downsides Review collected by and hosted on G2.com.

Celeste O.
CO
Celeste O.
Small-Business (50 or fewer emp.)
"SEO"
5/5
What do you like best about Double?

Communication and level of customization Review collected by and hosted on G2.com.

What do you dislike about Double?

Time tracking and how to make the user friendly Review collected by and hosted on G2.com.

Christopher M. C.
CC
Christopher M. C.
Owner
Small-Business (50 or fewer emp.)
"Keeper Made Work Fun (and more Profitable!)"
5/5
What do you like best about Double?

I know all of us are very price conscoius and skeptical about new apps (and fees). Keeper did one thing right from their marketing, to the sales call, to onboarding, and now managing an existing client. They ALWAYS set the expectations of what they can do and they never promised something they couldn't. In fact, they encouraged us to demand more of them and that is why in just the last 6-months that I have been a client, they have made a great product excellent.

There are new product rollouts every week on the recommendations of their users. Not to mention their support -- that's incredible. I have had a few questions that I am sure I could have found in their extensive support docs but, hey I was being lazy... no worries on their side, within minutes (at a very odd hour of the night) I got an answer right away and they waited to make sure I was fully taken care of.

Did I mention the pricing is fairer than anything? If you are starting out or established for 20+ years, this app is for all of you!!!! Trust me when I say give it a try and you'll just GET IT when you do.

Now, the UI for my clients, WOW! For once my client's didn't have to complain about another password to remember of where to go. I embedded the portal link in my website (digisist.com) and white-labeled it by following the Keeper Doc instructions and my clients are like holy cow -- MAJOR upgrade, Chris!!

Thanks to this app I am growing and able to handle the growth seamlessly with my templates and, as I said above, kind, helpful support from my Keeper Team! Thank you Keeper!!!! You officially have a superfan!! Review collected by and hosted on G2.com.

What do you dislike about Double?

I dislike that it took me this long to find something that worked this well for my business. After trying at least 15-20 business management apps for my practice, I finally found the one. So, the answer is really.... WHERE WERE YOU ALL MY LIFE? Love you guys!! Review collected by and hosted on G2.com.

LD
Lissy D.
Virtual Bookkeeper
Small-Business (50 or fewer emp.)
"Calming the Chaos"
5/5
What do you like best about Double?

It is such a great organizational and program management tool. I love how it integrates with Quickbooks and keeps everything, including a checklist, in one place. I can track what is going on with each client and stay organized with other team members. I love the reporting feature and the fact that I can review and drill down on reports right from the program. Also, lots of user support! Review collected by and hosted on G2.com.

What do you dislike about Double?

There is a little bit of a learning curve at the beginning but after a couple of weeks of using it I'm getting the hang of it. The good news is that there is lots of support along the way. Review collected by and hosted on G2.com.

Ben D.
BD
Ben D.
Owner
Small-Business (50 or fewer emp.)
"Keeper.app Saved My Business"
5/5
What do you like best about Double?

Number 1 most helpful feature of Keeper has always been the direct communication with clients and team members - no more emails, texts, and phone calls - one place to log in, see the action items, and get them handled. Review collected by and hosted on G2.com.

What do you dislike about Double?

Literally nothing. Anything I've disliked in the past has either been added, addressed, or fixed over the last 12 months of really using the software. Keeper does a really excellent job listening to accountants and bookkeepers and rolling out the features they NEED. Review collected by and hosted on G2.com.

Greg C.
GC
Greg C.
Founder
Accounting
Small-Business (50 or fewer emp.)
"Can't Live Without Keeper"
5/5
What do you like best about Double?

Keeper has allowed our business to complete our monthly closes in record time. It has also improved our client communication rate dramatically. Review collected by and hosted on G2.com.

What do you dislike about Double?

My biggest pain point was the inability to review on a cash basis, but this problem was just resolved by their awesome support team this past week, so I can't point to anything I dislike at this point! Review collected by and hosted on G2.com.

Jennifer S.
JS
Jennifer S.
Owner
"Completely in Love with Keeper"
5/5
What do you like best about Double?

Keeper is very helpful for ensuring my clients are receiving accurate reports. Review collected by and hosted on G2.com.

What do you dislike about Double?

I love everything about Keeper. It has changed my firm and the way we do business. Review collected by and hosted on G2.com.