dotCMS
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dotCMS
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4.1 out of 5 stars
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dotCMS Reviews & Product Details

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dotCMS Overview

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What is dotCMS?

dotCMS is a content management system that helps global enterprises with multiple brands, subsidiaries, and franchises manage, optimize, and scale content across languages and channels.  Brands such as Dairy Queen, Newell, Firstmac, Telus, and Comcast have chosen dotCMS for its unique ability to manage thousands of sites and consolidate multiple CMS’ onto a single, unified instance of dotCMS to streamline content management across teams while saving money on platform costs. dotCMS’ approach to content management also means that companies have the choice to deliver content traditionally or headlessly. Headless developers can work within the front-end framework of choice while still providing marketers with visual editing tools so they can go to market with their business-critical content and decrease their dependency on technical teams.

dotCMS Details
Product Website
Discussions
Languages Supported
Danish, German, English, French, Italian, Japanese, Dutch, Norwegian, Polish, Slovenian, Spanish, Swedish
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Product Description

dotCMS is an Open Source Java CMS - offering both Community and Enterprise Editions. Keep an eye out on Twitter for announcements and happenings.

How do you position yourself against your competitors?

The competitive landscape is noisy with “composable”, “headless” and “DXP” solutions – but a headless option, although easy for developers to build upon, leaves significant gaps for cross-functional teams and does not solve all use cases.

dotCMS bridges the gap between developer-dependent yet flexible headless solutions and more traditional, marketer-friendly options that aren’t suitable for complex projects.

Seller Details
Seller
dotCMS
Company Website
Year Founded
2003
HQ Location
Miami, Florida
Twitter
@dotcms
1,401 Twitter followers
LinkedIn® Page
www.linkedin.com
75 employees on LinkedIn®
Victoria B.
VB
Overview Provided by:
Victoria Burt

Recent dotCMS Reviews

Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"dotCMS is good product, still evolving. There are many opportunities to improve."
dotCMS is a lightweight application, and it's an open source-based application. Suitable for express front-end development and backend cms API as w...
Read more
JW
Jennifer W.Enterprise (> 1000 emp.)
4.5 out of 5
"Great for knowledgeable developers"
dotCMS is super powerful with the ability to create dynamic content easily. For those inputting content, it is super easy. It really allows you to ...
Read more
Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.0 out of 5
"corporate primary user review"
The page editor is easy to use. Also quite esy to create new components, manage content, and schedule publishing.
Read more

dotCMS Pricing

Enterprise
Contact Us
Open Source
Free
See all 2 dotCMS pricing levels
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dotCMS Media

dotCMS Demo - dotCMS Dashboard
Collect, organize, and act on data and analytics to deliver a relevant customer experience
dotCMS Demo - Omni-channel CMS
Hybrid features and an SPA editor (Edit Mode Anywhere) for managing an omnichannel experience
dotCMS Demo - Edit Mode
Arrange and manage content in-context across for all channels.
dotCMS Demo - Layout Designer
Drag-and-drop to design custom layouts and templates that can be used across channels and devices.
dotCMS Demo - Content Types
Build rich content structures that can be used across sites and channels.
dotCMS Demo - Workflows
Fully customizable workflows and permissions allow simple yet secure governance of content and digital assets.
Simplify content creation and delivery to save costs and grow revenue. dotCMS goes beyond headless, allowing developers and content teams to consolidate digital experiences across channels.
Play dotCMS Video
Simplify content creation and delivery to save costs and grow revenue. dotCMS goes beyond headless, allowing developers and content teams to consolidate digital experiences across channels.
Your content management needs are complicated, but your CMS doesn't have to be.
Play dotCMS Video
Your content management needs are complicated, but your CMS doesn't have to be.
Hear from Nollymar Longa, dotCMS Team Lead in R&D, on how the dotCMS product has evolved over the last seven years.
Play dotCMS Video
Hear from Nollymar Longa, dotCMS Team Lead in R&D, on how the dotCMS product has evolved over the last seven years.
Whether your site and content need to be optimized for performance or you’re going through a redesign, dotCMS's Experiments Feature can help you take the guesswork out of your business-critical content using real-life user data.
Play dotCMS Video
Whether your site and content need to be optimized for performance or you’re going through a redesign, dotCMS's Experiments Feature can help you take the guesswork out of your business-critical content using real-life user data.
dotCMS Vice President of Product Preston So explores the future of CMS and discusses an industry-wide shift to the Universal CMS.
Play dotCMS Video
dotCMS Vice President of Product Preston So explores the future of CMS and discusses an industry-wide shift to the Universal CMS.
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106 dotCMS Reviews

4.1 out of 5
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106 dotCMS Reviews
4.1 out of 5
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4.1 out of 5
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dotCMS Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for dotCMSQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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JW
Digital SEO Marketing Specialist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )
What do you like best about dotCMS?

dotCMS is super powerful with the ability to create dynamic content easily. For those inputting content, it is super easy. It really allows you to access various pieces of information in an easy way.

Their support is exceptional as well. Whenever there is a problem, they get back to you very quickly.

After reviewing some other platforms, dotCMS is also priced very well too, especially for all the features it offers. Review collected by and hosted on G2.com.

What do you dislike about dotCMS?

You need a certain level of coding knowledge to be able to be a good administrator. I need more help than I would like. This platform is great for a whole team, web developer and SEO and strategic marketer. You really need ALL those skills for this, and I only have two out of three. Review collected by and hosted on G2.com.

What problems is dotCMS solving and how is that benefiting you?

dotCMS is our CMS for our primary website. We have a lot of information and dotCMS allows us to display it in ways that are easy and helpful to our website visitors. Review collected by and hosted on G2.com.

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Response from Melissa Petrie of dotCMS
Editedit

Thank you for your feedback on dotCMS. We're delighted that you find it powerful and user-friendly for managing your content.

We understand that the need for coding knowledge can be challenging. Your input is valuable as we strive to make dotCMS more accessible.

If you need further assistance with resources, please feel free to reach out to your CSM.

Thanks again for your insights!

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Admin Approval Link
Verified User in Retail
UR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about dotCMS?

The page editor is easy to use. Also quite esy to create new components, manage content, and schedule publishing. Review collected by and hosted on G2.com.

What do you dislike about dotCMS?

Issues with the publishing filters. The options are confusing and lead to pushing more than intended. Overall the high amount of customization available to us made initial setup complicated. Review collected by and hosted on G2.com.

What problems is dotCMS solving and how is that benefiting you?

Allowing non developers to create content and schedule publishing on off hours. Review collected by and hosted on G2.com.

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Response from Melissa Petrie of dotCMS
Editedit

Thank you for your feedback on dotCMS. We're pleased to hear that you find the page editor user-friendly and effective for creating components, managing content, and scheduling publishing.

We appreciate your honesty about the challenges with publishing filters and the complexity of the initial setup. This is something our Product team is evaluating and your insights are valuable as we work to simplify these areas and improve our platform. We would love to offer some additional support and training for your team, please feel free to reach out to your CSM to schedule some convenient time.

Thank you again for your input, It's great to know dotCMS is enabling non-developers to create and schedule content efficiently.

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Open Discussions in dotCMS
Verified User
G2
As a developer, how do your work with files?
CommentComment
Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about dotCMS?

I love dotCMS for its flexibility and user-friendly interface, allowing easy content management across multiple channels without needing extensive coding knowledge. Its powerful APIs enhance integration capabilities . Review collected by and hosted on G2.com.

What do you dislike about dotCMS?

I find dotCMS can have a steep learning curve for new users, and some advanced features may feel overwhelming. Additionally, pricing can be a bit high for smaller businesses or startups. Review collected by and hosted on G2.com.

What problems is dotCMS solving and how is that benefiting you?

solves the challenge of creating seamless, omnichannel digital experiences by integrating content management, marketing, and commerce in one platform. It benefits us by enabling easy content customization, reducing dependency on developers, and allowing integration with various tools to enhance digital strateg Review collected by and hosted on G2.com.

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Response from Melissa Petrie of dotCMS
Editedit

Thank you for taking the time to leave a thoughtful review, It is great to hear that you are loving the flexibility, UI and integration capabilities of dotCMS. We understand it can certainly take time to to adopt some of the deeper capabilities of the platform. If we can ever help you or your team with product enablement, please reach out to your CSM for info.

Thanks again for your great feedback!

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Verified User in Consumer Services
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about dotCMS?

The platform is easier and more scalabale than CMS tools we've used previously. Being on the LTS version and having our maintenance done for us is great. Review collected by and hosted on G2.com.

What do you dislike about dotCMS?

We are currently going through the upgrade cycle, and we did not know about that during the presales process. We did not have to do this on our legacy CMS tool, so this has been a large learning curve and has taken a lot of time from the team. Review collected by and hosted on G2.com.

What problems is dotCMS solving and how is that benefiting you?

We weren't able to schedule content publishing on our old platform, so that has been a huge benefit as we have a lot of content that goes live at midnight. Review collected by and hosted on G2.com.

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Response from Melissa Petrie of dotCMS
Editedit

Thank you for sharing your feedback on dotCMS. We're glad to hear that you find our platform easier and more scalable compared to your previous CMS tools, and that being on the LTS version has been a positive experience.

We apologize for any inconvenience caused by the upgrade cycle. We understand that this has been a significant adjustment for your team. We are investing resources into making the upgrade process a lower effort looking further into 2024 and 2025. Your feedback is important, and we will work to ensure more clarity around these processes. If there is anything our team can do to provide additional support, please reach out to your CSM for a conversation.

Thank you again for your input. It's great to know that the ability to schedule content publishing has been a significant benefit for your team.

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Share
Admin Approval Link
Verified User in Financial Services
AF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about dotCMS?

dotCMS is a lightweight application, and it's an open source-based application. Suitable for express front-end development and backend cms API as well. dotCLI initiative. Review collected by and hosted on G2.com.

What do you dislike about dotCMS?

The upgrade is complex. Permissions are challenging to understand. The content push publish is not reliable. dotCLI is still not stable. Review collected by and hosted on G2.com.

What problems is dotCMS solving and how is that benefiting you?

Upgrade to latest LTS version. Review collected by and hosted on G2.com.

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Response from Jenn Ezell of dotCMS
Editedit

Prashant,

Thank you for your review. We appreciate your feedback, and I'm glad to hear you are moving to a Long Term Supported (LTS) version. Being on an LTS version should improve the overall user experience and make it easier to stay up to date.

We value our customer's feedback and would welcome any opportunity to discuss how to improve dotCMS for our users.

Best,

Jenn Ezell

Customer Success

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Verified User in Higher Education
AH
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about dotCMS?

We're a very large institution with a wide base of content creators and upwards of 400,000 pieces of content. The pricepoint is affordable and we mostly can get done what we need to. Review collected by and hosted on G2.com.

What do you dislike about dotCMS?

Using dotCMS well is not at all easy for our internal clients and content creators. We have to employ a full-time trainer to ensure that people have an adequate skill level to use the platform. Review collected by and hosted on G2.com.

What problems is dotCMS solving and how is that benefiting you?

We have a lot of content spread across many different units, and dotCMS keeps us up and running most of the time. Review collected by and hosted on G2.com.

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Response from Melissa Petrie of dotCMS
Editedit

Thank you for your feedback. We're sorry to hear about your experience and appreciate your honesty.

We would love to offer some training for your team to ensure your users have updated information on best practices. I would encourage you to reach out to your CSM so we can address your concerns and improve your experience.

Helpful?
Share
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Hossein G.
HG
VP Application Development - Payment Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about dotCMS?

Easy to use platform. Lots of good documentation. Excellent technical support staff on installation and confirmation of our rollout. Review collected by and hosted on G2.com.

What do you dislike about dotCMS?

Perhaps more experience with the on-prem installation. Review collected by and hosted on G2.com.

What problems is dotCMS solving and how is that benefiting you?

Our ability to support Landing Page funcationality for our clients. We wanted 1 solution that enables our team to quickly launch new campaigns with minmal development. Review collected by and hosted on G2.com.

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Michelle L.
ML
Assistant Director of Web and Digital Marketing
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about dotCMS?

The system is powerful, flexible and yet easy for end users. Review collected by and hosted on G2.com.

What do you dislike about dotCMS?

While their support team is generally responsive, their support documentation could be better. Review collected by and hosted on G2.com.

What problems is dotCMS solving and how is that benefiting you?

A large number of users who are edit their webpages easily. Review collected by and hosted on G2.com.

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Response from Melissa Petrie of dotCMS
Editedit

Thank you for your feedback on dotCMS. We're delighted to hear that you find the system so powerful and user-friendly.

We appreciate your honesty about the support documentation. We are continually improving our documentation and welcome you to share any specific feedback with your CSM so our team can review.

Thank you again for your input!

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Verified User in Human Resources
EH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about dotCMS?

The flexibiltity of developing and the ease of use of adding new functionalities. A great product to design and develop custom(er) applications Review collected by and hosted on G2.com.

What do you dislike about dotCMS?

It's a complex system, with a lot of technical details you have to be aware of Review collected by and hosted on G2.com.

What problems is dotCMS solving and how is that benefiting you?

Setting up multi-organisations and tenants to share content plus the ease of developing custom applications Review collected by and hosted on G2.com.

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Response from Melissa Petrie of dotCMS
Editedit

Thank you for your feedback on dotCMS. We're delighted to hear that you appreciate the flexibility and ease of use for developing new functionalities and custom applications.

We understand that the complexity of the system can be challenging. If you would be interested in any additional resources or training, please do not hesitate to reach out to your CSM with questions.

Thank you again for your input, your insights are valuable as we strive to improve our platform.

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Verified User in Higher Education
UH
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about dotCMS?

I really appreciate the excellent support we have gotten from dotCMS. They are always very responsive and helpful in troubleshooting tickets. Review collected by and hosted on G2.com.

What do you dislike about dotCMS?

There are some limitations, such as identifying where files or links are referenced. Review collected by and hosted on G2.com.

What problems is dotCMS solving and how is that benefiting you?

dotCMS is our content management system. Review collected by and hosted on G2.com.

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Response from Melissa Petrie of dotCMS
Editedit

Thank you for your feedback on dotCMS. We're thrilled to hear that dotCMS is serving your content management needs effectively and you've had a positive experience with our support team as we pride ourselves on excellent customer support.

We appreciate your honesty about the limitations you’ve experienced. If you would like any assistance in this area, please reach out to your CSM for additional resources including details to our Product Roadmap.

Thank you again for your input!

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