Chavvakula S.
CS
Chavvakula S.
ASST MANAGER
Mid-Market (51-1000 emp.)
"QUALITY QMS"
4.5/5
What do you like best about Dot Compliance QMS?

it is good one adreess and easily final closure and controls are very good comapre to some other software Review collected by and hosted on G2.com.

What do you dislike about Dot Compliance QMS?

i need QRM set up or design for the Mettings and Pending List not shown Review collected by and hosted on G2.com.

Response from Brenda Percy of Dot Compliance QMS

Thank you for taking the time to share your thoughts! We are glad to hear Dot Compliance supports your documentation needs and helps maintain compliance and integrity across your processes.

Verified User in Medical Devices
UM
Verified User in Medical Devices
Mid-Market (51-1000 emp.)
"Customizable Dashboards Shine, But Linking Documents Needs Improvement"
3.5/5
What do you like best about Dot Compliance QMS?

Some of the user interfaces/statistics pages can be configured to show important/relevant information.

Once figured out the visibility of the approval process is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Dot Compliance QMS?

Forms/protocols that are linked to other documents are clunky. All of the standard information has to be re-entered. They are not easily linked/searchable to the parent document.

The equipment asset module also has some issues with linking documents together. Its also difficult to search for equipment, It doesn't always get displayed.

Some of my issues might be our implementation of the system. Review collected by and hosted on G2.com.

Response from Brenda Percy of Dot Compliance QMS

Thank you for sharing your detailed review and for being a valued client. Your feedback is important to us, and we appreciate the insights you’ve provided.

Verified User in Biotechnology
UB
Verified User in Biotechnology
Mid-Market (51-1000 emp.)
"It's useful but frustrating"
2/5
What do you like best about Dot Compliance QMS?

It's very easy to find all the forms in the system and being able to use legacy numbers to search makes this even easier. Searching keywords to find specific forms also works fairly well. Review collected by and hosted on G2.com.

What do you dislike about Dot Compliance QMS?

The preview pdfs rarely work properly and often contain artefacts and formatting issues. Checking out forms is often tedious as the online word editor often crashes. Not being able to retain the legacy numbering/naming conventions is frustrating and feels like something that could have easily been retained. Having linked forms being under completely different numbers is confusing and means that it isn't immediately obvious what forms are related when looking at the paper copies. The copy number system also isn't completely clear when referring to such forms as now everything is referred to as Copy-XXXX which without context is meaningless. Review collected by and hosted on G2.com.

Response from Brenda Percy of Dot Compliance QMS

Thank you for sharing your feedback with us. We're glad the search functionality is helping your team. We also appreciate your comments on the document editor and numbering conventions. Your input is important as it helps us continue to improve the overall user experience.

Brenda Percy, Senior Marketing Manager - North America

Celia G.
CG
Celia G.
Donor Services Coordinato
Small-Business (50 or fewer emp.)
"DOT Compliance Review for a Biotech Company"
5/5
What do you like best about Dot Compliance QMS?

As a biotech company involved in the transport of sensitive and potentially hazardous materials, maintaining strict DOT compliance is essential—not just for legal reasons, but for the safety of our teams, partners, and the public. Working with a DOT Compliance provider has brought structure, clarity, and peace of mind to our operations.

The service helped us navigate complex federal regulations around packaging, labeling, and shipping biological substances and temperature-controlled samples. From ensuring our team was trained in proper hazmat handling to establishing compliant shipping protocols, they covered every detail with precision and care.

One of the most valuable aspects was their understanding of biotech-specific challenges—like managing chain-of-custody documentation, validating shipping containers, and maintaining up-to-date training records for lab and logistics personnel. Their system helped us stay audit-ready, and we passed our last DOT inspection with zero findings.

The combination of a strong digital compliance platform, hands-on support, and industry expertise made this a seamless experience. For any biotech company that ships regulated materials or is expanding into clinical trials, this level of DOT compliance support is not just helpful—it’s critical.

Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about Dot Compliance QMS?

Some compliance providers use a “one-size-fits-all” approach that may not align well with the unique processes or shipping needs of a biotech firm. This can lead to inefficiencies or unnecessary steps that slow operations down. Review collected by and hosted on G2.com.

JB
Jazmin B.
Molecular Technologist
Enterprise (> 1000 emp.)
"User-Friendly Interface Makes Navigation a Breeze"
4/5
What do you like best about Dot Compliance QMS?

I appreciate the easy to use interface. Very user friendly and able to navigate with ease. DOT team reached out to clarify when it came to submitting a PeX. Review collected by and hosted on G2.com.

What do you dislike about Dot Compliance QMS?

When initiating a PeX report for the first time it can be a bit confusing. "Chattering' supervisors or leadership is not in a convenient or easy to see location as well as saving the document does not mean it will be pushed through. Clarifying this or making note could help with the process. Review collected by and hosted on G2.com.

Response from Brenda Percy of Dot Compliance QMS

Thank you for sharing your experience with Dot Compliance! We are glad to hear the system is easy to use and supports your work, and we appreciate your feedback as it helps guide ongoing improvements.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"First Time Dot Compliance User to Major Fan"
5/5
What do you like best about Dot Compliance QMS?

This year and specifically the last 6 months have been my first time using Dot ever, and I have to say I really like how simple it is and how organized it is; I think Dot is a fantastic QMS and I enjoy using it daily Review collected by and hosted on G2.com.

What do you dislike about Dot Compliance QMS?

The biggest thing I didn't enjoy and sometimes still struggle with is the learning curve, honestly just learning a new system and figuring out initial processes Review collected by and hosted on G2.com.

Response from Brenda Percy of Dot Compliance QMS

Thank you for the wonderful review! We truly appreciate your feedback and value your continued trust in Dot Compliance.

AC
Alexandra C.
Head of Quality
Small-Business (50 or fewer emp.)
"Completely revamped our QMS"
5/5
What do you like best about Dot Compliance QMS?

The user interface and workflows available within Dot Compliance make my day to day management of the QMS more efficient.

I found that implementation was quick and easy and the support we received was great.

Customer support are always quick to respond to queries and do everything they can to solve problems that come up. Review collected by and hosted on G2.com.

What do you dislike about Dot Compliance QMS?

I wish there was more customisation in some elements, like training management. Such as time for completion of training could be different values for onboarding versus repeat training Review collected by and hosted on G2.com.

Response from Brenda Percy of Dot Compliance QMS

Thank you for the kind words and helpful feedback, Alexandra! We're happy to hear the system and support have made a difference.

Brenda Percy, Content and Communications Manager

Jaden J.
JJ
Jaden J.
Clinical Lab Operator
Mid-Market (51-1000 emp.)
"Great Tool for Basic Training"
4.5/5
What do you like best about Dot Compliance QMS?

I love the opportunity to review specific documents that apply to my role. I also like how we are able to look back on finished documents for further review. Review collected by and hosted on G2.com.

What do you dislike about Dot Compliance QMS?

There were some instances where I would open a document, but be unable to view its contents. Review collected by and hosted on G2.com.

Response from Brenda Percy of Dot Compliance QMS

Thank you for taking the time to leave a review! We’re happy to hear that the system has streamlined your document review process.

Brenda Percy, Senior Marketing Manager - North America

Verified User in Medical Devices
UM
Verified User in Medical Devices
Mid-Market (51-1000 emp.)
"Easy to navigate given the information"
4/5
What do you like best about Dot Compliance QMS?

eQMS is rather easy to work with which is really nice given I am still new to corporate scene. I only have to use it a few times a week. I am able to find most of the documents I need rather quickly. Review collected by and hosted on G2.com.

What do you dislike about Dot Compliance QMS?

There are a lot of things going on on the screen and it feels a little overwhelming. I wish it was slightly more simple or didnt have so much on that opening screen. Also sometimes my passwords wont work which can be upsetting when a training needs to be signed off asap. Review collected by and hosted on G2.com.

Response from Brenda Percy of Dot Compliance QMS

Thank you for sharing your experience; we're glad you find the system easy for locating documents. We also appreciate you providing feedback on the user interface.

Brenda Percy, Senior Marketing Manager - North America

Mahesh S.
MS
Mahesh S.
Inventory Controller
Mid-Market (51-1000 emp.)
"Simple and Organized, But Slows Down with Large Files"
4/5
What do you like best about Dot Compliance QMS?

It is simple and organized. Everything feels easy to access. It's very east to use, layout is sensible and I can find what i need quickly. Review collected by and hosted on G2.com.

What do you dislike about Dot Compliance QMS?

Some pasts feel a bit slow and take extra steps to complete simple tasks. The system lags when handling larger files and sometimes takes time to load. Review collected by and hosted on G2.com.

Response from Brenda Percy of Dot Compliance QMS

Thank you for sharing your feedback and for taking the time to review Dot Compliance. We appreciate your input and are glad to have you as part of our user community!