Dorset Consulting is a certified Salesforce.com and Force.com consulting partner specializing in implementation, training, and support services. With over 25 years of experience, they cater to businesses of all sizes across various industries, including pharmaceuticals, high-tech, media, retail, healthcare, and professional services. Their expertise ensures that clients maximize the value of their Salesforce investments by aligning the platform with specific business goals and processes. Key Features and Functionality: - Comprehensive Implementation Services: Dorset Consulting guides project teams in defining and analyzing current data and business processes to ensure a tailored Salesforce setup. - User Training and Adoption: They provide thorough training programs to ensure users are proficient and confident in utilizing Salesforce, leading to higher adoption rates. - Ongoing Support and Maintenance: Beyond initial implementation, Dorset Consulting offers continuous support to address any challenges and to adapt the system as business needs evolve. Primary Value and Solutions Provided: Dorset Consulting addresses common challenges businesses face with Salesforce, such as complex setups, underutilization, and data management issues. By offering expert guidance from the outset, they help clients avoid common pitfalls, ensuring that Salesforce is implemented correctly and efficiently. Their services lead to streamlined business processes, improved data quality, and enhanced user satisfaction, ultimately driving better business outcomes.