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UT

Verified User in Transportation/Trucking/Railroad

Small-Business (50 or fewer emp.)

3/27/2019

"A wonderfull CRM/ Quote Service Wrapped Up In One"

4.5/5

What do you like best about Dopple?

Being able to pull up a customer, perform a 3D drawing for that customer, make a quote and then email it within a few moments is simply awesome! Customers need this information fast- when you can perform like this, you are in the lead for the project Review collected by and hosted on G2.com.

What do you dislike about Dopple?

There's not much to dislike; when the configurator is functioning, and you can get internet/phone data, it's great! Review collected by and hosted on G2.com.

Recommendations to others considering Dopple:

Slight learning curve, wonderful product, the best customer service I've experienced and I'm hard to please Review collected by and hosted on G2.com.

What problems is Dopple solving and how is that benefiting you?

Allows fast, easy access to your customers. When a customer wants a quote and you are able to do that in literally moments, it sets you apart from the competitors; no doubt Review collected by and hosted on G2.com.

Response from Garrett Astles of Dopple

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Good Morning!

Thank you for the feedback on your continued success with Atlatl! We truly love to hear that speed to quote is a primary focus for you and we strive to enhance this at every step we make.

We appreciate you as a customer and would love to hear more from you so please reach out to us at customersuccess@atlatlsoftware.com.

Please let us know if we can assist you in any way!

Atlatl Customer Success

AE

Verified User in Environmental Services

Mid-Market (51-1000 emp.)

1/11/2019

"User friendly solution for tracking sales."

5/5

What do you like best about Dopple?

I really like the ease of use and how it allows you to customize any part number and pricing without a lot of effort. So may ways to use this and keep track of the sales in the pipeline. This will greatly help our outside and inside crews work together with fewer emails and phone calls on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about Dopple?

I am really struggling to come up with anything I do not like. My major complaint is our outside sales force does not take full advantage of this tool on a daily basis. Review collected by and hosted on G2.com.

Recommendations to others considering Dopple:

They have the best customer service! They are always looking for a solution to meet your needs. Review collected by and hosted on G2.com.

What problems is Dopple solving and how is that benefiting you?

This is a great way to being our inside and outside teams together with less confusion. The more we utilize this system the more our customers will benefit. Ii will bring great consistency to all of our customers. This will also take stress off the outside team by allowing the inside team to help with more of their daily tasks. Review collected by and hosted on G2.com.

Response from Garrett Astles of Dopple

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Good Morning!

Thank you for the positive feedback on the application... we strive to make this as easy as possible for end-users and provide white-glove support when anything comes up. The ease of use is key for adoption across sales departments so the feedback is good to hear and will continue to find areas to improve.

In regards to your outside sales team, if you would like to sync and strategize on how we can increase user adoption on that team, please feel free to reach out to us and set up some time to discuss. We have had success with online training seminars, one-pager tips/tricks, as well as 1:1 consulting to help bring the application to the business workflow level for those reps.

We are here to help! Feel free to reach out to us anytime at customersuccess@atlatlsoftware.com.

Happy Quoting!

UC

Verified User in Construction

Mid-Market (51-1000 emp.)

1/4/2019

"Great Sales software"

5/5

What do you like best about Dopple?

I like how easy it is to email or print out a quote for a customer. Everything includes pictures and descriptions of our product so there is no confusion on what we are offering, what the customer needs, and what they will receive. The ability to track quotes in the system and easily access them has saved our internal and external sales teams hours of unnecessary emails and phone calls. Review collected by and hosted on G2.com.

What do you dislike about Dopple?

The only thing I would say is a bit cumbersome is bulk updating pricing across our inventory. This isn't an issue with just quote books though and is something we encounter with most of the systems we have used. Review collected by and hosted on G2.com.

What problems is Dopple solving and how is that benefiting you?

We are trying to make it easier for our salesmen to generate quotes easily and quickly in the field. This has been realized with the use of this software. Our salesmen are quoting more often and more often these quotes are turning into sales. It is also very easy to see the timeline on these quotes and follow up as needed to ensure they become sales. Review collected by and hosted on G2.com.

Response from Garrett Astles of Dopple

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Good Morning!

We love to hear customer feedback as it usually confirms our mission and suggests where we can improve! You seem to have adopted the 'quick to quote' mentality and would like to sync to ensure all your business needs are being met.

We continually improve our product and features and will take a hard look at pricing management this year. Please reach out to us at customersuccess@atlatlsoftware.com at any time to chat!

Happy quoting!

- Atlatl Customer Success

UM

Verified User in Mechanical or Industrial Engineering

Mid-Market (51-1000 emp.)

7/16/2019

"Manufacturer who empowers our distributors to sell our engineered products more efficiently."

4.5/5

What do you like best about Dopple?

Visual renderings and measurements provide a superior buying experience to the customer. Accurate pricing, BOM, and application dimensions provide more confidence to the Sales team/distributors Review collected by and hosted on G2.com.

What do you dislike about Dopple?

QuoteBooks needs to provide reporting capability. If a report-writer is not feasible, several canned reports should be made available, at a minimum. Review collected by and hosted on G2.com.

Response from Garrett Astles of Dopple

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Good Morning and Thank You for the Review!

We love to hear that the visual aspect of the application is providing you with a superior stance in the market and is impacting sales! Our three pillars of Speed, Accuracy, and Experience are really providing an impact on you and your distributors!

As for reporting, there is the reporting tab in which you can create, run, and manipulate reports as you please and would love the opportunity to review this with you at any time! Please reach out to us at customersuccess@atlatlsoftware.com to schedule something if you would like. Or check out the Knowledge Base article on Reporting located here: https://atlatlsoftware.zendesk.com/hc/en-us/articles/360014695693

We appreciate you and value your feedback! Thank you for being a valued customer of Atlatl!

Chat soon!

- Atlatl Customer Success

UC

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

5/10/2019

"Inside Sales Rep"

3/5

What do you like best about Dopple?

I like that I am able to click on each item without any problems. Review collected by and hosted on G2.com.

What do you dislike about Dopple?

That is is slower that I would like to to be. Review collected by and hosted on G2.com.

Response from Garrett Astles of Dopple

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Good Morning and Thank You for the review! We appreciate the feedback in regards to being able to process quotes and provide your customers with accurate pricing and lead time for your business needs.

We are constantly striving to make things better within our application with speed to quote being our most valuable area to enhance.

Thank you for being a valued customer of Atlatl Software!

Please reach out to us directly at customersuccess@atlatlsoftware.com if you have any further questions or concerns. Happy quoting!

UM

Verified User in Machinery

Mid-Market (51-1000 emp.)

12/14/2018

"Director of Business Operations"

4.5/5

What do you like best about Dopple?

The ease of being able to configure a specific product configuration(s) or series of products to graphically simulate alternative solutions is simply "game changing" !! Atlatl Quote Books simulations software brings life to the sales and proposal process . It enables you to sales consult by involving customer representative(s) in designing solutions for them. The ability to provide alternative solution generations and submission of proposals/quotations in minutes to hours versus days or weeks !!!

SPEED and VISUALIZATION simply SELLS . Thus, sales throughput is enhanced exponentially relative to traditional proposal processes.

Review collected by and hosted on G2.com.

What do you dislike about Dopple?

Too many revisions during the period of my experience. I appreciate desire to enhance systems capabilities, however, too many changes stifles learning curves and given reason to resist acceptance. Review collected by and hosted on G2.com.

UC

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

5/10/2019

"ATLATL Response Time Needs Approval"

2.5/5

What do you like best about Dopple?

The application is very user friendly. Easy to move from one screen to the next. Review collected by and hosted on G2.com.

What do you dislike about Dopple?

The response time between selections could be improved. I feel that I move faster than the App is prepared to allow and end up with errors due to missing data. Review collected by and hosted on G2.com.

EI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/11/2018

"The best CRM reporting out there!!"

5/5

What do you like best about Dopple?

Quotebooks has some of the best reporting and analytics out of all the CRMs. We used sales force and Hubspot, but couldn’t clearly see what was going on and it made it had to make key decisions.. the dashboard and the reports exceeded our expectations and is now a critical component to our daily process. I can now predict revenue and it’s clearly present for all my teams to use and see. Great job Atlatl. Review collected by and hosted on G2.com.

What do you dislike about Dopple?

I don’t have a lot of dislikes, but I would like to see the dashboard suggest metrics to me based on the data coming in. Review collected by and hosted on G2.com.

Response from Garrett Astles of Dopple

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Good Afternoon!

Thank you for your review and we appreciate the positive feedback on the Reporting feature! We would love to hear how QuoteBooks is changing your day to day business as well as any feedback on what metrics you are looking to have on the dashboard for quick review. Please reach out to the Customer Success Team at customersuccess@atlatlsoftware.com if you would like us to schedule a time to engage.

Have a great afternoon and Thank You again!

- Atlatl Customer Succss

AE

Aaron E.

Sales Representative

Industrial Automation

Mid-Market (51-1000 emp.)

8/15/2017

"QuoteBooks"

4/5

What do you like best about Dopple?

It is very easy to search the site and it is a web based program Review collected by and hosted on G2.com.

What do you dislike about Dopple?

Quotebooks does not talk with our ERP system Review collected by and hosted on G2.com.

Response from Whitney Robinson of Dopple

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Thank you for your post, Aaron. We appreciate the kind review.

Many of our customers integrate QuoteBooks with their ERP and the applications ‘talk’ in different ways. Would it make sense for our team to reach out to you and provide more information? We’d love to hear more about your use case and talk through some options.

-Atlatl Customer Success

AB

Verified User in Building Materials

Small-Business (50 or fewer emp.)

3/2/2017

"Good quote program for sales professionals"

5/5

What do you like best about Dopple?

Ease of use, quality and professional looking quotes Review collected by and hosted on G2.com.

What do you dislike about Dopple?

Lags, quote links have not worked on the occasion and configuration drawings don't always show up Review collected by and hosted on G2.com.