AD
Amanda D.
Customer Service Representative
Mid-Market (51-1000 emp.)
"Possibly the best food delivery service "
3.5/5
What do you like best about DoorDash for Merchants?

What I like best about DoorDash is that of all the meal delivery services in this area, they have the most comprehensive list of restaurants that they will deliver for. Having a variety of options is absolutely huge and makes the difference between which company I go with and which company I recommend. I also like the fact that if they make a mistake, instead of the Spanish Inquisition, they take you at your word and fix the problem. Review collected by and hosted on G2.com.

What do you dislike about DoorDash for Merchants?

What I dislike about DoorDash is that timing is not their specialty. If you pre-order food and set it for a specific delivery time, it will not always arrive on time. Early food is just as bad as late food if you have a specific window of time with which to eat it in. Sometimes, if you order food ASAP, the delivery time will change from the time originally set forth to something completely crazy in the future. Predicting when food will arrive can be challenging with this issue. Review collected by and hosted on G2.com.

Verified User in Machinery
UM
Verified User in Machinery
Mid-Market (51-1000 emp.)
"Efficient; Time saver"
4/5
What do you like best about DoorDash for Merchants?

Easy way to coordinate takeout orders without worrying about running to pick it up from different restaurants Review collected by and hosted on G2.com.

What do you dislike about DoorDash for Merchants?

Initial ETA not always reliable; ability to order ahead of time (plan orders days ahead) Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"DoorDash Review "
3.5/5
What do you like best about DoorDash for Merchants?

never know what I want so I am the type of person that needs to look at a menu so I just download the app for what restaurant sounded good. Review collected by and hosted on G2.com.

What do you dislike about DoorDash for Merchants?

I didn't like how non of the food was sealed up like anyone could have done anything to my food since it left the restaurant. Review collected by and hosted on G2.com.

Verified User in Public Policy
UP
Verified User in Public Policy
Mid-Market (51-1000 emp.)
"Great service for food delivery"
5/5
What do you like best about DoorDash for Merchants?

It allows you to have food delivered from restaurants that are carry out only Review collected by and hosted on G2.com.

What do you dislike about DoorDash for Merchants?

The wait time can be up to an hour long depending where you order from Review collected by and hosted on G2.com.

Leanne H.
LH
Leanne H.
Instructor
Enterprise (> 1000 emp.)
"Fast delivery"
5/5
What do you like best about DoorDash for Merchants?

Quick, speedy delivery m. Easy to use app Review collected by and hosted on G2.com.

What do you dislike about DoorDash for Merchants?

Availability of restaurants — dependent upon proximity and location Review collected by and hosted on G2.com.

Pavan G.
PG
Pavan G.
Graduate Assistant
Small-Business (50 or fewer emp.)
"Every restaurant is reachable!!"
5/5
What do you like best about DoorDash for Merchants?

With no minimum order criteria, DoorDash is pampering food lovers of all age groups, especially a person like me who is a foodie and a student. The varied cuisine types of restaurants on-board its platform makes it a place to look out for when hungry and not decided what to eat. The timely updates about order status in the form of text messages is really good and helps to plan the availability at the time of order delivery. Review collected by and hosted on G2.com.

What do you dislike about DoorDash for Merchants?

It is not possible to select menu from different restaurants in a single transaction. Also, live order tracking is not possible, which makes the customer wait for the text message. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Doordash is my favorite food delivery service"
5/5
What do you like best about DoorDash for Merchants?

Doordash is quick and easy to use. I have never had any problems with it. Review collected by and hosted on G2.com.

What do you dislike about DoorDash for Merchants?

There is nothing I dislike about Doordash Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Doordash saves me time and effort"
5/5
What do you like best about DoorDash for Merchants?

Doordash is useful because it saves me time and effort Review collected by and hosted on G2.com.

What do you dislike about DoorDash for Merchants?

Sometimes Doordash orders do not go through for various reasons (usually due to the specific driver or restaurant) Review collected by and hosted on G2.com.

LK
Lenarda K.
CSR
Mid-Market (51-1000 emp.)
"Door Dash "
5/5
What do you like best about DoorDash for Merchants?

I like that I can order from work or home using the same app. I like the fact that we can do group orders but I don't like that only one card can be use to pay. Review collected by and hosted on G2.com.

What do you dislike about DoorDash for Merchants?

If you want to communicate about your order, you have to wait until the order is delivered before you have a option to chat or send a message but the help option says that you can chat immediately. Review collected by and hosted on G2.com.

KS
Kathy S.
Supervisor, Patient Success Team
Mid-Market (51-1000 emp.)
"Has great potential"
4/5
What do you like best about DoorDash for Merchants?

The concept is simple - log in, choose a restaurant, choose food, and DoorDash gets it for you. Review collected by and hosted on G2.com.

What do you dislike about DoorDash for Merchants?

The problem with DoorDash is that DoorDash's GPS always sends my driver to my neighbor's house. If I don't stay on top of where the driver is, I can't head them off. At the end of the day, how does that make my life easier? Review collected by and hosted on G2.com.