LR
Lauryn R.
Team manager, quality assurance, training
Small-Business (50 or fewer emp.)
"Super Convenient"
4/5
What do you like best about DoorDash for Merchants?

Considering we are experiencing a pandemic currently, it is super convenient to have foods from a variety of restaurants delivered right to your doorstep. This is the first app of its kind that I have ever used so to say that I was excited is an understatement. Review collected by and hosted on G2.com.

What do you dislike about DoorDash for Merchants?

I'm not too fond of the fact that you cannot customize orders as much as you could if you were ordering in-store. It would be nice to have a section after ordering for any special requests. Review collected by and hosted on G2.com.

Polly B.
PB
Polly B.
Technology Integration Specialist
Small-Business (50 or fewer emp.)
"DoorDash use of App"
5/5
What do you like best about DoorDash for Merchants?

The ease of using the app to order food or meals to be delivered or picked up. Restaurants are set up with easy-to-view meals and ordering is simple to navigate back and forth. Users can delete or add orders easily in this app. Review collected by and hosted on G2.com.

What do you dislike about DoorDash for Merchants?

The app is very user-friendly, however, the fees associated with DoorDash can be very expensive. To make it better, the more you use the app, the lower the fees become. Review collected by and hosted on G2.com.

Grant T.
GT
Grant T.
Clinical Coordinator
Mid-Market (51-1000 emp.)
"My first...and (maybe) favorite delivery app"
5/5
What do you like best about DoorDash for Merchants?

DoorDash has a very user-friendly, intuitive platform that makes ordering food (and other deliverables) incredibly easy. Review collected by and hosted on G2.com.

What do you dislike about DoorDash for Merchants?

There are not as many promotions as UberEats which can make the cost of delivery quite expensive. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
UC
Verified User in Consumer Electronics
Small-Business (50 or fewer emp.)
"Review for doordash"
5/5
What do you like best about DoorDash for Merchants?

It's is very easy to use, and lots of options to slect the foods which you like, and delivery speed is also super fast Review collected by and hosted on G2.com.

What do you dislike about DoorDash for Merchants?

There is not much to dislike in this product , but yes sometimes i feel that food is not hot enough when i open the parcel Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"Doordash"
4/5
What do you like best about DoorDash for Merchants?

I like that DoorDash allows for me to continue working on busy days and i don't have to leave the office for food. Review collected by and hosted on G2.com.

What do you dislike about DoorDash for Merchants?

I dislike that the fees can be high, the drivers can take a while and the orders periodically come in wrong. Review collected by and hosted on G2.com.

Ricardo Lee M.
RM
Ricardo Lee M.
Affiliate Marketing Specialist
Small-Business (50 or fewer emp.)
"Good way to get good food fast"
4.5/5
What do you like best about DoorDash for Merchants?

I can get food within a hour from many popular restaurants. Review collected by and hosted on G2.com.

What do you dislike about DoorDash for Merchants?

The menu isnt full on there and you can only order certain things online Review collected by and hosted on G2.com.

Verified User in Recreational Facilities and Services
UR
Verified User in Recreational Facilities and Services
Small-Business (50 or fewer emp.)
"Consistent franchise expectations meets local flavor playing by their own rules."
4.5/5
What do you like best about DoorDash for Merchants?

You can find a good variety of choices located in one centralized app. Review collected by and hosted on G2.com.

What do you dislike about DoorDash for Merchants?

The delivery time-frames seem to vary by the Dasher. Some are super with it, and some are without "it". Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Door Dash must pay its drivers more"
4/5
What do you like best about DoorDash for Merchants?

DoorDash allows for convenient food delivery of most dining locations. Review collected by and hosted on G2.com.

What do you dislike about DoorDash for Merchants?

DoorDash depends a lot on its consumers' tips to help pay their drivers fairly. Review collected by and hosted on G2.com.

JE
John E.
Developer
Small-Business (50 or fewer emp.)
"Take your business to success with this great tool."
4.5/5
What do you like best about DoorDash for Merchants?

DoorDash has been a large proportion for the owners of retail businesses, as well as the consumers that support them, since this system offers a fairly compliant shipping service for users who are registered on these platforms, with qualities of comfort with an outstanding and very effective experience, promoting a range of satisfaction to each client due to the skill and speed that this company in charge of delivery, precisely food, emits, which makes it ideal for restaurant-based environments. Review collected by and hosted on G2.com.

What do you dislike about DoorDash for Merchants?

Sometimes the interference in the telephone signal tends to increase drastically, which generates discomfort when customers need to place an order with shipping included, since this software works with somewhat clumsy interactive lines, being a big problem when it collapses due to the extensive network of issuers to request such events present on the menu of a restaurant or bar, needing improvements in these nefarious communicative environments. Review collected by and hosted on G2.com.

MH
Marion H.
Mid-Market (51-1000 emp.)
"Great delivery software that gives our company and employee a lot of pleasure"
4.5/5
What do you like best about DoorDash for Merchants?

the program is very user-friendly and you can understand it very quickly even on the first try. We use the app to offer our employees lunch in times like this with lockdowns going on everywhere. The employees enjoy using the app and are happy to talk to each other during lunch and socialize. The selection of dishes is very large and there is something for every taste. Even people with certain food intolerance will find a quite big variety of food. Tho search for special dishes you can simply use the filters in the app. Review collected by and hosted on G2.com.

What do you dislike about DoorDash for Merchants?

The Delivery times can be quite long from time to time. This is certainly also due to the higher demand as many restaurants have to keep closed and a lot of people are ordering online. I hope they will increase the delivery capacity so that they can cope with this. Payment processing especially design for companies would also be desirable. Review collected by and hosted on G2.com.