---
title: Doorbell Reviews
meta_title: 'Doorbell Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Doorbell works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 3
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Doorbell Reviews
**Vendor:** Doorbell  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 3
## About Doorbell
Gather in-app user feedback for free Available on websites, iOS, and Android.




## Doorbell Reviews
  ### 1. Simple, inexpensive feedback tool that isn't chat

**Rating:** 3.5/5.0 stars

**Reviewed by:** Matt G. | Director of Customer Success, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2020

**What do you like best about Doorbell?**

We wanted a simple low cost way to collect user feedback and questions and doorbell fit that criteria. It was simple to add in and does not look like chat. We did not want our end users to expect fast responses that chat tools necessitate. Just a simple feedback widget.

I love how it doesn't cost too much more to add additional recipients and also how it easily integrates into slack so the entire tool can be operated from within slack and email. It lets feedback be shared openly within slack to our product and eng teams as well as the core CS team who replies to the user submissions.

**What do you dislike about Doorbell?**

NPS was tested but was a bust, users didn't really fill it in and it made it more cumbersome to use. I wish also that replies from us would pop back up in the browser the user had left feedback on the next time they logged in. Right now it goes to their email.

When we have active agents, I'd like it to turn into chat.

**Recommendations to others considering Doorbell:**

Give it a try. No long term commitment and very easy for a development team to drop into the product. Easy to embed, our engineering team didn't hate pushing it into our apps.

**What problems is Doorbell solving and how is that benefiting you?**

Gathering user feedback for a low cost in a way that they will actually use without expecting a response within a minute or two. Hundreds of users have used it to submit questions and feedback and it lets end users who are not the implementers feel like they can get in touch with our team and gives them that avenue.



- [View Doorbell pricing details and edition comparison](https://www.g2.com/products/doorbell/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-14+08%3A30%3A33+-0500&secure%5Bsession_id%5D=770f6132-642d-4600-aa11-22e4f7579d99&secure%5Btoken%5D=583fa17be597db0a63f7dc9b8186096dc858df24a2373f35487eb04d81ae5f96&format=llm_user)

## Doorbell Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

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