Jennifer C.
JC
Jennifer C.
Program Development
Small-Business (50 or fewer emp.)
"Easy to use Software"
5/5
What do you like best about DonorView?

Donorview is easy to learn and use. Email marketing is simple, not complicated. The donor information is easy to locate and track. The web service they offer has been vital to the mission. Review collected by and hosted on G2.com.

What do you dislike about DonorView?

I would say not reaching a live person and using email to problem solve. However, Dave and Jenna have always gotten back to us right away. They take their time to help problem solve. Review collected by and hosted on G2.com.

Verified User in Performing Arts
UP
Verified User in Performing Arts
Small-Business (50 or fewer emp.)
"Great for small non-profits!"
5/5
What do you like best about DonorView?

We are a small non-profit performing arts organization and we love how many features are combined in this one product. We write grants, have corporate sponsors, individual donors and hold events. We are considering using the online auction feature as well. It's wonderful to have so many ways for constituents to interact with us via DonorView. Review collected by and hosted on G2.com.

What do you dislike about DonorView?

Sometimes I find it challenging to run reports. I don't exactly understand which boxes to tick to get the information I'm looking for. I find it a little confusing. Review collected by and hosted on G2.com.

DR
David R.
Director of Advancement and Communications
Small-Business (50 or fewer emp.)
"DonorView is flexible and affordable"
5/5
What do you like best about DonorView?

We appreciate the flexibility and affordability of the software. The software is user friendly and the online training materials help. Review collected by and hosted on G2.com.

What do you dislike about DonorView?

The onboarding process had its challenges, but after several weeks we were able to work with the implementation team and it was smooth sailing. Review collected by and hosted on G2.com.

Melissa C.
MC
Melissa C.
Finance Coordinator
Small-Business (50 or fewer emp.)
"Bang for the Buck"
4/5
What do you like best about DonorView?

DonorView has widespread capabilities. It is a one-stop shop - text2give, donations, events, donation pages, volunteer tracking. We haven't touched all of it yet. Review collected by and hosted on G2.com.

What do you dislike about DonorView?

Some reporting is difficult to build. There is also not a "global" option for anything such as replacement, etc. Review collected by and hosted on G2.com.

Patti B.
PB
Patti B.
Small-Business (50 or fewer emp.)
"Affordable and user friendly"
5/5
What do you like best about DonorView?

Fundraising functions are fairly easy to use. Review collected by and hosted on G2.com.

What do you dislike about DonorView?

The peer to peer function is not as user friendly as it could be Review collected by and hosted on G2.com.

Dee L.
DL
Dee L.
Executive Director
Small-Business (50 or fewer emp.)
"Nonprofit CRM"
3.5/5
What do you like best about DonorView?

Interactions, simplicity of use. cloud based Review collected by and hosted on G2.com.

What do you dislike about DonorView?

Report building, lack of ability to customize giving pages. Review collected by and hosted on G2.com.

BD
Brian D.
Executive Director
Small-Business (50 or fewer emp.)
"Efficient and Effective"
5/5
What do you like best about DonorView?

DonorView empowers us to communicate effectively and efficiently with our donor base. Review collected by and hosted on G2.com.

What do you dislike about DonorView?

What I like least about DonorView is that I don't have the time to take advantage of some tools we aren't using. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Must have for non-profits"
5/5
What do you like best about DonorView?

Donor view is very user friendly, easy to use and is all in one system for non profits that are on a budget and want to begin donor cultivation. Review collected by and hosted on G2.com.

What do you dislike about DonorView?

Nothing at this point that we have found that we dislike Review collected by and hosted on G2.com.

Savannah L.
SL
Savannah L.
Director of Marketing
Small-Business (50 or fewer emp.)
"Expensive, clunky, not helpful software"
0/5
What do you like best about DonorView?

Apparently their sales team? Because everything after that was down hill. Review collected by and hosted on G2.com.

What do you dislike about DonorView?

Everything.

They sold much more than they delivered on. Many things were promised during the sales process that was a flat out lie or not what they said it was.

It was clunky. It didn't embed into our website very well.

When we left they charged $900 to get OUR data.

It was absolutely the worst experience. Review collected by and hosted on G2.com.

KK
Katie K.
Development Associate
Mid-Market (51-1000 emp.)
"Not impressed with user experience or support"
1.5/5
What do you like best about DonorView?

ability to input a lot of pieces of info per donor. donorview allows for information to fall under multiple categories and also presents the ability to connect donor by relationship, soft credit, and tribute gifts Review collected by and hosted on G2.com.

What do you dislike about DonorView?

It is difficult to seach by any value besides last name. there is a lot of unnecessary information fields, it is not an intuitive platform to learn. I have not be happy with the level of support that donorview offers. Compared to other platforms the support webpage and ability to connect with a person who can help is not easy to do. Review collected by and hosted on G2.com.