Absolutely nothing. The demo was vey impressive, but the actual product is junk. It's clunky, complicated for the internal use, and the external donor. This latform actually casued us to lose donors. Their sales tactics are predatory. Review collected by and hosted on G2.com.

My organization has a robust donor membership program and hosts many events. We were looking for a more sophisticated CRM to serve our donor and administrative needs better. The Donorview demo was very impressive and we thought it would be a great solution. However we were very wrong. The platform is very clunky, unintuitive and much harder to navigate and manage than our former CRM that was 10% of the cost. Donorview offers a 2 week "trial period" to test out the software before you're locked in to a contract. However the implementation took more than FOUR MONTHS, so there was no real way to get a feel for the system without any of our data imported in to it. All the public facing forms, surveys, and donation pages are messy, complicated, and redundant. So much so that when we tried to actually launch the software, 6 months after signing the contract, we got endless complaints and actually lost donors. Donorview lures you into longterm contracts with better pricing (which is still expensive) and now less than a year into this deal, and less than two months since the finalization of the implementation, they will not release us from this five year deal under any circumstances. Our only option is to reduce the number of constituents in our database to get a lower annual rate. To do this we have delete each person one-by-one, each of which takes about 45-50 secs per person, because again the system is so clunky. Yes I timed it because there are more than 2,500 records to delete!! There's no option to bulk delete and when we reached out to support to delete all the records on their end, they wanted to charge us ANOTHER $200. So I'm going to spend 35 hours of my life deleting all the records because I REFUSE to give this rotten company one more dollar that I don't have to. Seriously folks, do NOT make the same mistake and sign any deal with this company. Review collected by and hosted on G2.com.

It has been easy to use and implement, it has a lot of features, and the customer support is great! Review collected by and hosted on G2.com.

I haven't found anything to dislike yet. Review collected by and hosted on G2.com.

DonorView has a plethera of functions that can be tailored to individual needs--it's great for managing event registrations and donor contributions. It's a one-stop shop at an affordable price point and the customer service is outstanding. Review collected by and hosted on G2.com.

So far DonorView has served all of my needs in regard to processing donor contributions, creating email correspondence and creating event registration pages. The only downside would be the credit card processing fees. Review collected by and hosted on G2.com.

There are so many aspects that are helpful for a business's growth and documentation Review collected by and hosted on G2.com.

Slow service sometimes, takes long to load Review collected by and hosted on G2.com.

Khowing that our supporters gain confidence in our organization when contributing to us through DonorView and that they receive professional and timely acknowledgment of their donation. Review collected by and hosted on G2.com.

There are so many great possibilities for fundraising it's hard to choose which would work best. Review collected by and hosted on G2.com.

I like the email templates and it is easy to manage donors. I also like the fact that we can manage grants and track them in there for a complete history all in one place. Review collected by and hosted on G2.com.

I feel like the platform could be a little more modern and we are having an issue with our donor page showing. The support is good though and they are actively working through it with us. Review collected by and hosted on G2.com.

I use Donorview to enter new donors, visitors, and volunteers. I also use it to record interactions that I have with these people. Besides the personal address, phone, and email address, you can enter a person's availability. For instance, I hosted a "Wrapping Party." Everyone that attended was entered into DV, and I made a note that one of their "Skills" was a Christmas Wrapper. Next year, I can run a report, and DV will pull each of these people up for me, and I have my list of people to contact. Review collected by and hosted on G2.com.

I used to write a Volunteer Newsletter and send it out through DV. There were a couple of times that the letter was lost for no specific reason.

If DV could automatically save anything entered, I think that would be helpful, like when you work in Google Docs. Review collected by and hosted on G2.com.

For the most part, Donorview is user-friendly.

The amount of user info you can add on a profile is very extensive, if you choose.

Great customer support, Review collected by and hosted on G2.com.

The donation pages are clunky to build and the look is outdated and not very atractive. Review collected by and hosted on G2.com.

DonorView is really great for online giving and being able to run reports to find first-time givers, one-time givers, etc. It's also easy to send out thank you donor letters. Review collected by and hosted on G2.com.

Editing a pledge can be a little difficult and confusing. It would be nice to be able to add pictures into donor thank you letters. Review collected by and hosted on G2.com.

We used Donor View for several years to capture donations from our constituents. It worked well but did not have the flexibility and other features we would have liked to have seen Review collected by and hosted on G2.com.

The overall integration to other products was not great. We needed a more in-depth CRM package that would allow us to process donations. Overall our users tended not to use DonorView to donate and ended up sending us checks and PayPal payments directly. Review collected by and hosted on G2.com.