--- title: DonorView Reviews meta\_title: 'DonorView Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 31 reviews by the users' company size, role or industry to find out how DonorView works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 31 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- ### DonorView Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find DonorView's **affordable pricing** appealing for its all-in-one solution, even with a long-term contract. [(1 mentions)](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1082089&qs=pros-and-cons#reviews) Users value the **affordable all-in-one solution** of DonorView, despite the requirement of a three-year contract. [(1 mentions)](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1081459&qs=pros-and-cons#reviews) Users value the **affordability of the all-in-one solution** but note the requirement of a three-year contract. [(1 mentions)](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1082322&qs=pros-and-cons#reviews) Users highly value the **prompt and helpful customer support** provided by DonorView, enhancing their overall experience. [(1 mentions)](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1080901&qs=pros-and-cons#reviews) Users find DonorView **easy to use** , resembling a simple spreadsheet with straightforward navigation. [(1 mentions)](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1083316&qs=pros-and-cons#reviews) Users face **excessive clicks and support issues** with DonorView's event management, leading to frustration and donor attrition. [(2 mentions)](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1080840&qs=pros-and-cons#reviews) Users face significant **auction issues** with DonorView, including lag and poor support, leading to donor dissatisfaction. [(1 mentions)](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1938056&qs=pros-and-cons#reviews) Users find the **difficult learning** curve challenging, especially when balancing other commitments alongside system training. [(1 mentions)](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1081158&qs=pros-and-cons#reviews) Users experience **frustrating performance issues** with DonorView, including slow loading times and unresponsive support. [(1 mentions)](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1081126&qs=pros-and-cons#reviews) Users find DonorView to be **expensive** , experiencing inadequate support and functionality despite high costs. [(1 mentions)](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1082236&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of DonorView ##### 1. Affordable Users find DonorView's **affordable pricing** appealing for its all-in-one solution, even with a long-term contract. [ See 1 mentions ](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1082089&qs=pros-and-cons#reviews) See Related User Reviews PA Penny A. Small-Business (50 or fewer emp.) 0.0/5 "Poor Interface, Auction and Event Modules Don't Work" What do you like about DonorView? The cost is right for an all-in-one. Three-year contract is required. ##### 2. All-in-one Solution Users value the **affordable all-in-one solution** of DonorView, despite the requirement of a three-year contract. [ See 1 mentions ](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1081459&qs=pros-and-cons#reviews) See Related User Reviews PA Penny A. Small-Business (50 or fewer emp.) 0.0/5 "Poor Interface, Auction and Event Modules Don't Work" What do you like about DonorView? The cost is right for an all-in-one. Three-year contract is required. ##### 3. All-in-one Solutions Users value the **affordability of the all-in-one solution** but note the requirement of a three-year contract. [ See 1 mentions ](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1082322&qs=pros-and-cons#reviews) See Related User Reviews PA Penny A. Small-Business (50 or fewer emp.) 0.0/5 "Poor Interface, Auction and Event Modules Don't Work" What do you like about DonorView? The cost is right for an all-in-one. Three-year contract is required. ##### 4. Customer Support Users highly value the **prompt and helpful customer support** provided by DonorView, enhancing their overall experience. [ See 1 mentions ](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1080901&qs=pros-and-cons#reviews) See Related User Reviews ED Elise D. Small-Business (50 or fewer emp.) 5.0/5 "Great support from a great team!" What do you like about DonorView? One of the most amazing things about DonorView is the level of prompt, useful support that is available. The team is always there to answer questions ##### 5. Ease of Use Users find DonorView **easy to use** , resembling a simple spreadsheet with straightforward navigation. [ See 1 mentions ](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1083316&qs=pros-and-cons#reviews) See Related User Reviews ![Jeff M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff M.") JM Jeff M. Small-Business (50 or fewer emp.) 5.0/5 "DonorView is easy to use and simple to get started with." What do you like about DonorView? The overall composition of the data is a lot like a spreadsheet. Easy to use and then you just click where you want to go. It's like have a pre-made ### 5 Cons or Disadvantages of DonorView ##### 1. Event Management Users face **excessive clicks and support issues** with DonorView's event management, leading to frustration and donor attrition. [ See 2 mentions ](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1080840&qs=pros-and-cons#reviews) See Related User Reviews PA Penny A. Small-Business (50 or fewer emp.) 0.0/5 "Poor Interface, Auction and Event Modules Don't Work" What do you dislike about DonorView? 6-7 clicks to use. The auction and event module doesn't work as described. Donors have said they won't return to events if we use this interface again DB Danielle B. Small-Business (50 or fewer emp.) 4.0/5 "Donor View" What do you dislike about DonorView? The lack of features around event management ##### 2. Auction Issues Users face significant **auction issues** with DonorView, including lag and poor support, leading to donor dissatisfaction. [ See 1 mentions ](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1938056&qs=pros-and-cons#reviews) See Related User Reviews PA Penny A. Small-Business (50 or fewer emp.) 0.0/5 "Poor Interface, Auction and Event Modules Don't Work" What do you dislike about DonorView? 6-7 clicks to use. The auction and event module doesn't work as described. Donors have said they won't return to events if we use this interface again ##### 3. Difficult Learning Users find the **difficult learning** curve challenging, especially when balancing other commitments alongside system training. [ See 1 mentions ](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1081158&qs=pros-and-cons#reviews) See Related User Reviews ![Jeff M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff M.") JM Jeff M. Small-Business (50 or fewer emp.) 5.0/5 "DonorView is easy to use and simple to get started with." What do you dislike about DonorView? Training is a little bit self-directed, however, you DO need to learn how to use the system. They have all the resources right there and the webinars ##### 4. Donation Management Users experience **frustrating performance issues** with DonorView, including slow loading times and unresponsive support. [ See 1 mentions ](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1081126&qs=pros-and-cons#reviews) See Related User Reviews PA Penny A. Small-Business (50 or fewer emp.) 0.0/5 "Poor Interface, Auction and Event Modules Don't Work" What do you dislike about DonorView? 6-7 clicks to use. The auction and event module doesn't work as described. Donors have said they won't return to events if we use this interface again ##### 5. Expensive Users find DonorView to be **expensive** , experiencing inadequate support and functionality despite high costs. [ See 1 mentions ](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1082236&qs=pros-and-cons#reviews) See Related User Reviews PA Penny A. Small-Business (50 or fewer emp.) 0.0/5 "Poor Interface, Auction and Event Modules Don't Work" What do you dislike about DonorView? 6-7 clicks to use. The auction and event module doesn't work as described. Donors have said they won't return to events if we use this interface again ## Top-Rated Alternatives [ ![Bloomerang CRM](https://images.g2crowd.com/uploads/product/hd_favicon/bbbadb2cfe33347bec3bcdfc4544b51c/bloomerang-crm.svg "Bloomerang CRM") Bloomerang CRM 4.6/5(914) ](https://www.g2.com/products/bloomerang-crm/reviews) [ ![DonorPerfect](https://images.g2crowd.com/uploads/product/hd_favicon/97d98d389d1fa793bdbbdb50169fe1ae/donorperfect.svg "DonorPerfect") DonorPerfect 4.4/5(566) ](https://www.g2.com/products/donorperfect/reviews) [ ![Neon CRM](https://images.g2crowd.com/uploads/product/hd_favicon/055c9ab478d704cca7885bcd8db5650d/neon-one-llc-neon-crm.svg "Neon CRM") Neon CRM 4.2/5(438) ](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) [ View All Alternatives ](https://www.g2.com/products/donorview/competitors/alternatives) ![Jennifer C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer C.") JC Jennifer C. Program Development Small-Business (50 or fewer emp.) 11/16/2022 "Easy to use Software" 5/5 What do you like best about DonorView? Donorview is easy to learn and use. Email marketing is simple, not complicated. The donor information is easy to locate and track. The web service they offer has been vital to the mission. Review collected by and hosted on G2.com. What do you dislike about DonorView? I would say not reaching a live person and using email to problem solve. However, Dave and Jenna have always gotten back to us right away. They take their time to help problem solve. Review collected by and hosted on G2.com. What problems is DonorView solving and how is that benefiting you? Recently, We needed help creating new donation pages and fundraising goal categories. they were able to walk me through it every step of the way asking questions to make sure I knew how to move forward. Very helpful. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Performing Arts](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Performing Arts") UP Verified User in Performing Arts Small-Business (50 or fewer emp.) 12/12/2022 "Great for small non-profits!" 5/5 What do you like best about DonorView? We are a small non-profit performing arts organization and we love how many features are combined in this one product. We write grants, have corporate sponsors, individual donors and hold events. We are considering using the online auction feature as well. It's wonderful to have so many ways for constituents to interact with us via DonorView. Review collected by and hosted on G2.com. What do you dislike about DonorView? Sometimes I find it challenging to run reports. I don't exactly understand which boxes to tick to get the information I'm looking for. I find it a little confusing. Review collected by and hosted on G2.com. What problems is DonorView solving and how is that benefiting you? Just keeping us organized. We used to have everything on spreadsheets and it was a mess. I love having all constituents, grantors, and corporate donors in one place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic DR David R. Director of Advancement and Communications Small-Business (50 or fewer emp.) 11/16/2022 "DonorView is flexible and affordable" 5/5 What do you like best about DonorView? We appreciate the flexibility and affordability of the software. The software is user friendly and the online training materials help. Review collected by and hosted on G2.com. What do you dislike about DonorView? The onboarding process had its challenges, but after several weeks we were able to work with the implementation team and it was smooth sailing. Review collected by and hosted on G2.com. What problems is DonorView solving and how is that benefiting you? The online dashboard helps our team connect with donors, alumni/ae, and friends in ways we were unable to before. Our donors love having their own portal account and updating and accessing their own information. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Melissa C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melissa C.") MC Melissa C. Finance Coordinator Small-Business (50 or fewer emp.) 11/16/2022 "Bang for the Buck" 4/5 What do you like best about DonorView? DonorView has widespread capabilities. It is a one-stop shop - text2give, donations, events, donation pages, volunteer tracking. We haven't touched all of it yet. Review collected by and hosted on G2.com. What do you dislike about DonorView? Some reporting is difficult to build. There is also not a "global" option for anything such as replacement, etc. Review collected by and hosted on G2.com. What problems is DonorView solving and how is that benefiting you? We now have a central hub for each department. From receiving donations and generating donation pages to volunteer time tracking to recording partnerships and using interactions, everything goes to one place. Review collected by and hosted on G2.com. Show More 11/12/2024 Current UserValidated ReviewerSource: Organic ![Patti B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patti B.") PB Patti B. Small-Business (50 or fewer emp.) 2/13/2023 "Affordable and user friendly" 5/5 What do you like best about DonorView? Fundraising functions are fairly easy to use. Review collected by and hosted on G2.com. What do you dislike about DonorView? The peer to peer function is not as user friendly as it could be Review collected by and hosted on G2.com. What problems is DonorView solving and how is that benefiting you? I am not aware of ongoing problem solving Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Dee L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dee L.") DL Dee L. Executive Director Small-Business (50 or fewer emp.) 12/29/2022 "Nonprofit CRM" 3.5/5 What do you like best about DonorView? Interactions, simplicity of use. cloud based Review collected by and hosted on G2.com. What do you dislike about DonorView? Report building, lack of ability to customize giving pages. Review collected by and hosted on G2.com. What problems is DonorView solving and how is that benefiting you? We can have better understanding as to who is being contacted, who is donating, and who is not. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic BD Brian D. Executive Director Small-Business (50 or fewer emp.) 11/16/2022 "Efficient and Effective" 5/5 What do you like best about DonorView? DonorView empowers us to communicate effectively and efficiently with our donor base. Review collected by and hosted on G2.com. What do you dislike about DonorView? What I like least about DonorView is that I don't have the time to take advantage of some tools we aren't using. Review collected by and hosted on G2.com. What problems is DonorView solving and how is that benefiting you? With donor/member management and donation tracking in one place, our communications are improved and accurate donor information is readily available. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 11/16/2022 "Must have for non-profits" 5/5 What do you like best about DonorView? Donor view is very user friendly, easy to use and is all in one system for non profits that are on a budget and want to begin donor cultivation. Review collected by and hosted on G2.com. What do you dislike about DonorView? Nothing at this point that we have found that we dislike Review collected by and hosted on G2.com. What problems is DonorView solving and how is that benefiting you? We have everything we need all in one system. We can do fundraising, peer to peer, donor cultivation, donor tracking and the ease of the reports and sending newsletters. Everything is there for you in one system. You can even use it to track volunteers and recruit. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Savannah L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Savannah L.") SL Savannah L. Director of Marketing Small-Business (50 or fewer emp.) 7/5/2022 "Expensive, clunky, not helpful software" 0/5 What do you like best about DonorView? Apparently their sales team? Because everything after that was down hill. Review collected by and hosted on G2.com. What do you dislike about DonorView? Everything. They sold much more than they delivered on. Many things were promised during the sales process that was a flat out lie or not what they said it was. It was clunky. It didn't embed into our website very well. When we left they charged $900 to get OUR data. It was absolutely the worst experience. Review collected by and hosted on G2.com. What problems is DonorView solving and how is that benefiting you? We used it to track donations but that's it. We tried to use it for email and text marketing but it was a fail. Really it created more problems than it solved. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite KK Katie K. Development Associate Mid-Market (51-1000 emp.) 6/22/2021 "Not impressed with user experience or support" 1.5/5 What do you like best about DonorView? ability to input a lot of pieces of info per donor. donorview allows for information to fall under multiple categories and also presents the ability to connect donor by relationship, soft credit, and tribute gifts Review collected by and hosted on G2.com. What do you dislike about DonorView? It is difficult to seach by any value besides last name. there is a lot of unnecessary information fields, it is not an intuitive platform to learn. I have not be happy with the level of support that donorview offers. Compared to other platforms the support webpage and ability to connect with a person who can help is not easy to do. Review collected by and hosted on G2.com. What problems is DonorView solving and how is that benefiting you? exporting reports is easy enough but all higher level data projects are done with the help of excel functions and not because of donorview. We mainly use this platform to collect CRM information Review collected by and hosted on G2.com. 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