--- title: DonorView Reviews meta\_title: 'DonorView Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 31 reviews by the users' company size, role or industry to find out how DonorView works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 31 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- ### DonorView Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find DonorView's **affordable pricing** appealing for its all-in-one solution, even with a long-term contract. [(1 mentions)](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1082089&qs=pros-and-cons#reviews) Users value the **affordable all-in-one solution** of DonorView, despite the requirement of a three-year contract. [(1 mentions)](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1081459&qs=pros-and-cons#reviews) Users value the **affordability of the all-in-one solution** but note the requirement of a three-year contract. [(1 mentions)](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1082322&qs=pros-and-cons#reviews) Users highly value the **prompt and helpful customer support** provided by DonorView, enhancing their overall experience. [(1 mentions)](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1080901&qs=pros-and-cons#reviews) Users find DonorView **easy to use** , resembling a simple spreadsheet with straightforward navigation. [(1 mentions)](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1083316&qs=pros-and-cons#reviews) Users face **excessive clicks and support issues** with DonorView's event management, leading to frustration and donor attrition. [(2 mentions)](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1080840&qs=pros-and-cons#reviews) Users face significant **auction issues** with DonorView, including lag and poor support, leading to donor dissatisfaction. [(1 mentions)](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1938056&qs=pros-and-cons#reviews) Users find the **difficult learning** curve challenging, especially when balancing other commitments alongside system training. [(1 mentions)](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1081158&qs=pros-and-cons#reviews) Users experience **frustrating performance issues** with DonorView, including slow loading times and unresponsive support. [(1 mentions)](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1081126&qs=pros-and-cons#reviews) Users find DonorView to be **expensive** , experiencing inadequate support and functionality despite high costs. [(1 mentions)](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1082236&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of DonorView ##### 1. Affordable Users find DonorView's **affordable pricing** appealing for its all-in-one solution, even with a long-term contract. [ See 1 mentions ](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1082089&qs=pros-and-cons#reviews) See Related User Reviews PA Penny A. Small-Business (50 or fewer emp.) 0.0/5 "Poor Interface, Auction and Event Modules Don't Work" What do you like about DonorView? The cost is right for an all-in-one. Three-year contract is required. ##### 2. All-in-one Solution Users value the **affordable all-in-one solution** of DonorView, despite the requirement of a three-year contract. [ See 1 mentions ](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1081459&qs=pros-and-cons#reviews) See Related User Reviews PA Penny A. Small-Business (50 or fewer emp.) 0.0/5 "Poor Interface, Auction and Event Modules Don't Work" What do you like about DonorView? The cost is right for an all-in-one. Three-year contract is required. ##### 3. All-in-one Solutions Users value the **affordability of the all-in-one solution** but note the requirement of a three-year contract. [ See 1 mentions ](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1082322&qs=pros-and-cons#reviews) See Related User Reviews PA Penny A. Small-Business (50 or fewer emp.) 0.0/5 "Poor Interface, Auction and Event Modules Don't Work" What do you like about DonorView? The cost is right for an all-in-one. Three-year contract is required. ##### 4. Customer Support Users highly value the **prompt and helpful customer support** provided by DonorView, enhancing their overall experience. [ See 1 mentions ](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1080901&qs=pros-and-cons#reviews) See Related User Reviews ED Elise D. Small-Business (50 or fewer emp.) 5.0/5 "Great support from a great team!" What do you like about DonorView? One of the most amazing things about DonorView is the level of prompt, useful support that is available. The team is always there to answer questions ##### 5. Ease of Use Users find DonorView **easy to use** , resembling a simple spreadsheet with straightforward navigation. [ See 1 mentions ](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1083316&qs=pros-and-cons#reviews) See Related User Reviews ![Jeff M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff M.") JM Jeff M. Small-Business (50 or fewer emp.) 5.0/5 "DonorView is easy to use and simple to get started with." What do you like about DonorView? The overall composition of the data is a lot like a spreadsheet. Easy to use and then you just click where you want to go. It's like have a pre-made ### 5 Cons or Disadvantages of DonorView ##### 1. Event Management Users face **excessive clicks and support issues** with DonorView's event management, leading to frustration and donor attrition. [ See 2 mentions ](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1080840&qs=pros-and-cons#reviews) See Related User Reviews PA Penny A. Small-Business (50 or fewer emp.) 0.0/5 "Poor Interface, Auction and Event Modules Don't Work" What do you dislike about DonorView? 6-7 clicks to use. The auction and event module doesn't work as described. Donors have said they won't return to events if we use this interface again DB Danielle B. Small-Business (50 or fewer emp.) 4.0/5 "Donor View" What do you dislike about DonorView? The lack of features around event management ##### 2. Auction Issues Users face significant **auction issues** with DonorView, including lag and poor support, leading to donor dissatisfaction. [ See 1 mentions ](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1938056&qs=pros-and-cons#reviews) See Related User Reviews PA Penny A. Small-Business (50 or fewer emp.) 0.0/5 "Poor Interface, Auction and Event Modules Don't Work" What do you dislike about DonorView? 6-7 clicks to use. The auction and event module doesn't work as described. Donors have said they won't return to events if we use this interface again ##### 3. Difficult Learning Users find the **difficult learning** curve challenging, especially when balancing other commitments alongside system training. [ See 1 mentions ](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1081158&qs=pros-and-cons#reviews) See Related User Reviews ![Jeff M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff M.") JM Jeff M. Small-Business (50 or fewer emp.) 5.0/5 "DonorView is easy to use and simple to get started with." What do you dislike about DonorView? Training is a little bit self-directed, however, you DO need to learn how to use the system. They have all the resources right there and the webinars ##### 4. Donation Management Users experience **frustrating performance issues** with DonorView, including slow loading times and unresponsive support. [ See 1 mentions ](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1081126&qs=pros-and-cons#reviews) See Related User Reviews PA Penny A. Small-Business (50 or fewer emp.) 0.0/5 "Poor Interface, Auction and Event Modules Don't Work" What do you dislike about DonorView? 6-7 clicks to use. The auction and event module doesn't work as described. Donors have said they won't return to events if we use this interface again ##### 5. Expensive Users find DonorView to be **expensive** , experiencing inadequate support and functionality despite high costs. [ See 1 mentions ](https://www.g2.com/products/donorview/reviews?filters%5Bsentiment_snippet%5D=1082236&qs=pros-and-cons#reviews) See Related User Reviews PA Penny A. Small-Business (50 or fewer emp.) 0.0/5 "Poor Interface, Auction and Event Modules Don't Work" What do you dislike about DonorView? 6-7 clicks to use. The auction and event module doesn't work as described. Donors have said they won't return to events if we use this interface again ## Top-Rated Alternatives [ ![Bloomerang CRM](https://images.g2crowd.com/uploads/product/hd_favicon/bbbadb2cfe33347bec3bcdfc4544b51c/bloomerang-crm.svg "Bloomerang CRM") Bloomerang CRM 4.6/5(914) ](https://www.g2.com/products/bloomerang-crm/reviews) [ ![DonorPerfect](https://images.g2crowd.com/uploads/product/hd_favicon/97d98d389d1fa793bdbbdb50169fe1ae/donorperfect.svg "DonorPerfect") DonorPerfect 4.4/5(566) ](https://www.g2.com/products/donorperfect/reviews) [ ![Neon CRM](https://images.g2crowd.com/uploads/product/hd_favicon/055c9ab478d704cca7885bcd8db5650d/neon-one-llc-neon-crm.svg "Neon CRM") Neon CRM 4.2/5(438) ](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) [ View All Alternatives ](https://www.g2.com/products/donorview/competitors/alternatives) ![Courtney B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Courtney B.") CB Courtney B. Small-Business (50 or fewer emp.) 8/8/2023 "Don" 0/5 What do you like best about DonorView? Absolutely nothing. The demo was vey impressive, but the actual product is junk. It's clunky, complicated for the internal use, and the external donor. This latform actually casued us to lose donors. Their sales tactics are predatory. Review collected by and hosted on G2.com. What do you dislike about DonorView? My organization has a robust donor membership program and hosts many events. We were looking for a more sophisticated CRM to serve our donor and administrative needs better. The Donorview demo was very impressive and we thought it would be a great solution. However we were very wrong. The platform is very clunky, unintuitive and much harder to navigate and manage than our former CRM that was 10% of the cost. Donorview offers a 2 week "trial period" to test out the software before you're locked in to a contract. However the implementation took more than FOUR MONTHS, so there was no real way to get a feel for the system without any of our data imported in to it. All the public facing forms, surveys, and donation pages are messy, complicated, and redundant. So much so that when we tried to actually launch the software, 6 months after signing the contract, we got endless complaints and actually lost donors. Donorview lures you into longterm contracts with better pricing (which is still expensive) and now less than a year into this deal, and less than two months since the finalization of the implementation, they will not release us from this five year deal under any circumstances. Our only option is to reduce the number of constituents in our database to get a lower annual rate. To do this we have delete each person one-by-one, each of which takes about 45-50 secs per person, because again the system is so clunky. Yes I timed it because there are more than 2,500 records to delete!! There's no option to bulk delete and when we reached out to support to delete all the records on their end, they wanted to charge us ANOTHER $200. So I'm going to spend 35 hours of my life deleting all the records because I REFUSE to give this rotten company one more dollar that I don't have to. Seriously folks, do NOT make the same mistake and sign any deal with this company. Review collected by and hosted on G2.com. What problems is DonorView solving and how is that benefiting you? None - it caused problems, cost a to of money, and made us lose business Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JP Jason P. Small-Business (50 or fewer emp.) 2/12/2024 "Easy to use" 5/5 What do you like best about DonorView? It has been easy to use and implement, it has a lot of features, and the customer support is great! Review collected by and hosted on G2.com. What do you dislike about DonorView? I haven't found anything to dislike yet. Review collected by and hosted on G2.com. What problems is DonorView solving and how is that benefiting you? It is helping us to keep track of our donors and event income. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 11/7/2023 "One-stop shop for donor management & event planning" 4.5/5 What do you like best about DonorView? DonorView has a plethera of functions that can be tailored to individual needs--it's great for managing event registrations and donor contributions. It's a one-stop shop at an affordable price point and the customer service is outstanding. Review collected by and hosted on G2.com. What do you dislike about DonorView? So far DonorView has served all of my needs in regard to processing donor contributions, creating email correspondence and creating event registration pages. The only downside would be the credit card processing fees. Review collected by and hosted on G2.com. What problems is DonorView solving and how is that benefiting you? DonorView has taken place of having to use multiple programs to manage donor data and event registrations. We've saved money and time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Andrea D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea D.") AD Andrea D. Small-Business (50 or fewer emp.) 1/18/2024 "Review of DV" 4/5 What do you like best about DonorView? There are so many aspects that are helpful for a business's growth and documentation Review collected by and hosted on G2.com. What do you dislike about DonorView? Slow service sometimes, takes long to load Review collected by and hosted on G2.com. What problems is DonorView solving and how is that benefiting you? Its great for organizing contacts, campaigns, and contributions Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Music](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Music") AM Verified User in Music Small-Business (50 or fewer emp.) 10/19/2023 "A smooth and seamless fundraising platform" 5/5 What do you like best about DonorView? Khowing that our supporters gain confidence in our organization when contributing to us through DonorView and that they receive professional and timely acknowledgment of their donation. Review collected by and hosted on G2.com. What do you dislike about DonorView? There are so many great possibilities for fundraising it's hard to choose which would work best. Review collected by and hosted on G2.com. What problems is DonorView solving and how is that benefiting you? Saving us time by compiling a list of our supporters and generating Thank You letters. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic GH Georgia H. Executive Assistant Small-Business (50 or fewer emp.) 1/2/2023 "affordable crm platform" 4/5 What do you like best about DonorView? I like the email templates and it is easy to manage donors. I also like the fact that we can manage grants and track them in there for a complete history all in one place. Review collected by and hosted on G2.com. What do you dislike about DonorView? I feel like the platform could be a little more modern and we are having an issue with our donor page showing. The support is good though and they are actively working through it with us. Review collected by and hosted on G2.com. What problems is DonorView solving and how is that benefiting you? Donor management, fundraising management, and tracking gifts and donations. I enjoy easily sending out mass emails to our donor lists and can easily specify to who I want to send them. I can also track our grants and foundations in this system making it easy to build a history for future employees to reference. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 1/2/2023 "Great software!" 5/5 What do you like best about DonorView? I use Donorview to enter new donors, visitors, and volunteers. I also use it to record interactions that I have with these people. Besides the personal address, phone, and email address, you can enter a person's availability. For instance, I hosted a "Wrapping Party." Everyone that attended was entered into DV, and I made a note that one of their "Skills" was a Christmas Wrapper. Next year, I can run a report, and DV will pull each of these people up for me, and I have my list of people to contact. Review collected by and hosted on G2.com. What do you dislike about DonorView? I used to write a Volunteer Newsletter and send it out through DV. There were a couple of times that the letter was lost for no specific reason. If DV could automatically save anything entered, I think that would be helpful, like when you work in Google Docs. Review collected by and hosted on G2.com. What problems is DonorView solving and how is that benefiting you? I have not had that experience, but our bookkeeper and marketing coordinator have benefitted greatly. It helps me to be more productive, as I can look back at interactions that I have made, and it jogs my memory. This is especially helpful during solicitation for an upcoming fundraiser. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Melanie D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melanie D.") MD Melanie D. Small-Business (50 or fewer emp.) 2/8/2023 "My View of Donorview" 3.5/5 What do you like best about DonorView? For the most part, Donorview is user-friendly. The amount of user info you can add on a profile is very extensive, if you choose. Great customer support, Review collected by and hosted on G2.com. What do you dislike about DonorView? The donation pages are clunky to build and the look is outdated and not very atractive. Review collected by and hosted on G2.com. What problems is DonorView solving and how is that benefiting you? Last Fall, they had some beautiful holiday donor page templates, which we loved. If they offer more and make them editable, they will be on par with other CRM offerings. Review collected by and hosted on G2.com. Show More 8/8/2024 Current UserValidated ReviewerSource: Organic JS Jackie S. Donor relations coordinator Small-Business (50 or fewer emp.) 1/10/2023 "Donor View is great for Nonprofits!" 4.5/5 What do you like best about DonorView? DonorView is really great for online giving and being able to run reports to find first-time givers, one-time givers, etc. It's also easy to send out thank you donor letters. Review collected by and hosted on G2.com. What do you dislike about DonorView? Editing a pledge can be a little difficult and confusing. It would be nice to be able to add pictures into donor thank you letters. Review collected by and hosted on G2.com. What problems is DonorView solving and how is that benefiting you? They have helped me with my questions about editing pledges, editing card payments, and a few other problems I have had questions about. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jeff W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff W.") JW Jeff W. Director Of Development Small-Business (50 or fewer emp.) 2/7/2023 "Product worked very well" 4/5 What do you like best about DonorView? We used Donor View for several years to capture donations from our constituents. It worked well but did not have the flexibility and other features we would have liked to have seen Review collected by and hosted on G2.com. What do you dislike about DonorView? The overall integration to other products was not great. We needed a more in-depth CRM package that would allow us to process donations. Overall our users tended not to use DonorView to donate and ended up sending us checks and PayPal payments directly. Review collected by and hosted on G2.com. What problems is DonorView solving and how is that benefiting you? It worked OK for getting donations into our systems but was lacking in other required CRM functions for us. I would recommend it for someone that has fairly basic donation requirements. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Categories on G2 [Donor Management](https://www.g2.com/categories/donor-management)[Nonprofit CRM](https://www.g2.com/categories/nonprofit-crm)[Fundraising](https://www.g2.com/categories/fundraising) [Donor Management](https://www.g2.com/categories/donor-management)[Nonprofit CRM](https://www.g2.com/categories/nonprofit-crm)[Fundraising](https://www.g2.com/categories/fundraising)[Volunteer Management](https://www.g2.com/categories/volunteer-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Audit management software with best reviews](https://www.g2.com/discussions/what-s-the-audit-management-software-with-the-best-reviews)[What AR collaboration tools are best for field service teams that need to reduce on-site visits through remote visual support?](https://www.g2.com/discussions/what-ar-collaboration-tools-are-best-for-field-service-teams-that-need-to-reduce-on-site-visits-through-remote-visual-support)[Best tools for analyzing content ROI](https://www.g2.com/discussions/which-content-tools-really-help-prove-content-roi) [Which inspection management tools help field teams fully replace paper-based checklists with digital workflows that feel intuitive rather than just digital versions of paper?](https://www.g2.com/discussions/which-inspection-management-tools-help-field-teams-fully-replace-paper-based-checklists-with-digital-workflows-that-feel-intuitive-rather-than-just-digital-versions-of-paper)[What is the most affordable remote desktop software for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-remote-desktop-software-for-smbs)[Pros and Cons Details](https://www.g2.com/products/donorview/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)