GH
Garrett H.
Manager of Prospect Research
Enterprise (> 1000 emp.)
"Fantastic research tool and great support"
5/5
What do you like best about DonorSearch?

DonorSearch is my first stop for so much of my prospect research work. The ability is create, manipulate, and save donor profiles is perfect for tracking wealth indicators and philanthropic histories. Review collected by and hosted on G2.com.

What do you dislike about DonorSearch?

Very little to complain about! There is some learning curve, especially when it comes to the NXT integration that DonorSearch has, but the customer support has really come in handy. Review collected by and hosted on G2.com.

Response from Hillary Vickers of DonorSearch

Thank you for the fantastic review! We're so glad DonorSearch has become a key part of your prospect research process and that the ability to screen and prioritize donors in bulk is making your work more efficient. It's great to hear our profile tools and support team have been helpful too. If you ever have questions or need help with the NXT integration, we're here for you!

MF
Marc F.
Associate VP
Mid-Market (51-1000 emp.)
"Donor Search - Help to Identify top Prospects"
4/5
What do you like best about DonorSearch?

Gathers all information into one document Review collected by and hosted on G2.com.

What do you dislike about DonorSearch?

Donor score too heavily based on home value and less on charitable giving and propensity to give Review collected by and hosted on G2.com.

Response from Hillary Vickers of DonorSearch

Thanks for sharing your experience! We're glad DonorSearch makes your research easier. We appreciate your feedback on donor scoring. Our team is always working to balance wealth and philanthropic indicators for a fuller picture of generosity.

TL
Tony L.
Development Database Administrator
Mid-Market (51-1000 emp.)
"Great tool for a fundraising prospector"
4.5/5
What do you like best about DonorSearch?

Wealth summaries are great high-level looks at donors, and it's integrated with our CRM, Giveffect, so we don't have to go back and forth between software. We recently used the Marketing Lists, and it's difficult to see how fruitful that is, but we're hopeful it leads to new donors. Review collected by and hosted on G2.com.

What do you dislike about DonorSearch?

Navigating DonorSearch when you're learning it isn't the most user friendly, but once you spend more time with it you understand it better. All the information, while valuable, isn't to be taken at face value, and while it does save some time, you need to still compare the data. Review collected by and hosted on G2.com.

Response from Hillary Vickers of DonorSearch

We're happy to hear that DonorSearch is helping you identify donors with more capacity and potential for increased giving. We understand the learning curve and the need to verify the data, and we appreciate your feedback. We're committed to enhancing the user experience and the accuracy of our data to better serve your fundraising needs.

Bradley R.
BR
Bradley R.
Copy Editor
Mid-Market (51-1000 emp.)
"DonorSearch is integral to our fundraising success!"
5/5
What do you like best about DonorSearch?

DonorSearch has made it seamless to implement deep background research for our individual research and utilize broader datasets in our multichannel fundraising initiatives. The platform is easy to use and any difficulties we face are quickly responded to by a dedicated group of the DonorSearch team. Recently, integrating DonorSearch AI has simply elevated our usage to a near-daily degree. Review collected by and hosted on G2.com.

What do you dislike about DonorSearch?

While others have an easier time, our own CRM does not integrate with DonorSearch. Less a "dislike" and more a "heads up" to get clarity from your own CRM when it comes to integration. Review collected by and hosted on G2.com.

Response from Hillary Vickers of DonorSearch

Thank you for sharing your positive experience with DonorSearch, Bradley! We're so glad to hear that DonorSearch has been beneficial to your fundraising efforts!

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"User-Friendly Platform with Comprehensive Wealth Insights"
4.5/5
What do you like best about DonorSearch?

It is very user friendly and it uses more than just real estate to determine a person's wealth. Customer support has always been responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about DonorSearch?

With any wealth indicator platform, you always need to verify especially with more common names. Review collected by and hosted on G2.com.

Response from Hillary Vickers of DonorSearch

Thank you so much for your feedback! We’re glad to hear DonorSearch is helping you identify top prospects and major donors for your campaigns. It’s great to know the platform feels user-friendly and that our support team has been helpful along the way. We appreciate your note on verifying common names and are happy to support you whenever needed!

Crystal C.
CC
Crystal C.
Prospect Services Manager
Mid-Market (51-1000 emp.)
"Prospect Platform"
5/5
What do you like best about DonorSearch?

DonorSearch is a great tool for finding new prospects and retrieving valid information for potential donors to your organization. DonorSearch provides training and resources to be efficient in your role. Customer Service is there for you around the clock. It has been an easy implementation process. Review collected by and hosted on G2.com.

What do you dislike about DonorSearch?

I haven't had the chance to find out what I dislike about it as of yet. I'm new to the platform and so far I havent had any hiccups. Review collected by and hosted on G2.com.

Response from Hillary Vickers of DonorSearch

Thank you so much for your positive feedback, Crystal! We're excited to hear that you are finding DonorSearch to be a valuable tool for your organization. Our team is committed to providing training and resources to help you be efficient in your role. If you have any questions or need assistance in the future, please feel free to contact our customer service team!

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Seamless Tessitura Integration Streamlines Our Workflow"
4.5/5
What do you like best about DonorSearch?

Integration function with Tessitura since we are migrating our system to Tessitura. This is going to help a lot in our internal workflow with stewardship and acquisition process. Review collected by and hosted on G2.com.

What do you dislike about DonorSearch?

More user friendly interface would be appreciated. Review collected by and hosted on G2.com.

Response from Hillary Vickers of DonorSearch

We’re thrilled to hear the Tessitura integration is helping streamline your stewardship and acquisition processes! Thanks also for your feedback on the interface—making DonorSearch as user-friendly as possible is a top priority, and input like yours helps us improve!

JL
Jennifer L.
Database manager
Enterprise (> 1000 emp.)
"DonorSearch's comprehensive data sources give it a huge edge"
5/5
What do you like best about DonorSearch?

DonorSearch provides great value. The cost is reasonable and the data is trustworthy and very useful in our analysis. We have used the scoring models to figure out the best way to focus our limited resources. The integration with Blackbaud RE-NXT helps keep more data in a single location. Excellent customer support, including the online tool. The interface is easy to use and there are detailed instructions and assistance through implementation. Review collected by and hosted on G2.com.

What do you dislike about DonorSearch?

As with any tool that is based largely on names, there can be inaccuracies with common names. Some of the integration with RE-NXT is very easy but it's a bit of work to get other information into the system and requires intervention/coordation with the vendor. Review collected by and hosted on G2.com.

Response from Hillary Vickers of DonorSearch

Thank you for sharing your positive experience with DonorSearch, Jennifer! We're committed to providing reliable data and excellent customer support to help you make informed decisions for your organization!

RH
Rachel H.
Development & Event Planning Specialist
Enterprise (> 1000 emp.)
"Excellent Customer Service!"
5/5
What do you like best about DonorSearch?

I like the amount of detail that is generated. Also, the assigned client success leader has always been quick to answer any questions and has helped me as I learn the system. This is platform we use on a monthly basis to run our new donors though to gain insights. Review collected by and hosted on G2.com.

What do you dislike about DonorSearch?

Only that the upload process is a bit tricky, again I was helped each time I ran into an error. Having the screening file template has made the ease of use much better! Review collected by and hosted on G2.com.

Response from Hillary Vickers of DonorSearch

Thank you for your kind words, Rachel! We're so glad to hear that our client success team has been helpful and that DonorSearch is providing the insights you need. We appreciate your feedback on the upload process and are always looking for ways to improve. If you ever need anything, we’re here to help!

Nick M.
NM
Nick M.
Vice President for Institutional Advancement
Mid-Market (51-1000 emp.)
"Exceptional Sales Experience! Great onboarding/training and easy to use all for a competitive price!"
5/5
What do you like best about DonorSearch?

Training and onboarding were have been exceptional. The sales experience was a delight and Elisabeth was so helpful in recommending the right thing for our institution. Data gives our development team the confidence to make bigger asks and they have been successful! Review collected by and hosted on G2.com.

What do you dislike about DonorSearch?

Not DonorSearch's fault but the NXT Tile isn't queryable. You have to bring the data into Ratings to query on it. Hopefully, that functionality is upgraded by Blackbaud in the future. Review collected by and hosted on G2.com.

Response from Hillary Vickers of DonorSearch

Thanks so much for the thoughtful review, Nick! We're thrilled to hear that your onboarding and sales experience, especially with Elisabeth, was such a positive one. It's great to know the data is helping your team feel more confident and make successful asks. We're glad to have you in the DonorSearch community!