DonorSearch gives us a deeper understanding of our donors and prospects. It’s been incredibly helpful in identifying high-net-worth individuals and prioritizing outreach. The wealth screening and charitable giving history have given our development team a huge leg up, and the interface is easy to use. Review collected by and hosted on G2.com.

Integrating DonorSearch with our Salesforce CRM came at a higher cost than expected, which was a bit frustrating. That said, the value it brings to our prospect research efforts made the investment worth it. Review collected by and hosted on G2.com.

The support is top notch. Kristin is always so helpful and Taylor is always checking in with me. Review collected by and hosted on G2.com.

I can't say much negative about DonorSearch. The only thing is sometimes data isn't accurate but it's still much more accurate than any other vendor I've used at past organizations. Review collected by and hosted on G2.com.

We looked at a lot of software options before settling on DonorSearch. By far the best decision we could have made. For the pricepoint, you get more intel than options that cost significantly more. The quality of the data is timely, current, up-to-date and they've been deep diving for significantly longer than most other options I'm aware of. The fact that it melds seamlessly with our CSR software is an added bonus and the customer service is superb. Completely easy to integrate and use - DonorSearch gets used frequently in our shop by not only our researcher but by major gift officers and other staff looking to dive deeper into a donor or prospect. Review collected by and hosted on G2.com.

We haven't found anything to dislike. You have to prioritize using it for there to be value - but that's going to be the case with any software. Review collected by and hosted on G2.com.

Data intel and customer service: Steve Fowler fixed a big problem we had and went the extra mile. Review collected by and hosted on G2.com.

I don't have any criticism for now, I like the platform and it's useful. Review collected by and hosted on G2.com.

Our team enjoys the U/X of the tool as it is user friendly and easy to navigate. We are new to the tool but so far, we have already seen a streamline in our workflows and the impact the detailed information has on our overall Development team. Review collected by and hosted on G2.com.

None to share at this time. We are still new to the tool and find that it is currently meeting our organization's needs. Review collected by and hosted on G2.com.

The option to add spouse for a 2 for 1 search. Review collected by and hosted on G2.com.

I HATE that every time I use the service I have to receive a code in my email to login especially since it times out quickly. When you are working in multiple programs/screens you may not have the DS screen open all the time. It takes too much time to login and stay logged in so I dont use it as often as I use some of my other wealth screening products. Review collected by and hosted on G2.com.

I do appreciate the scores (RFM, MLR, ACQ, PGID) that it provides to us. The screening results have been helpful.

I do find the Help section to be robust and usually guides me in the correct direction to answer my question. Review collected by and hosted on G2.com.

It is frustrating that the information we get in the profiles on giving, etc. is often listed as low quality and it's up to us to determine whether or not it is applicable.

The process for loading the data into Raiser's Edge 7 (this may very well be a Raiser's Edge thing and not a Donor Search thing) took an inordinate amount of time, even when it was loaded straight through the server into RE. I also disliked that the Acquisition Score and Planned Giving scores did not have a load into RE. In the case of Planned Giving, this forces us to compare information from two different systems before sending out correspondence. Review collected by and hosted on G2.com.

Ease of use & Customer support for our mission. Review collected by and hosted on G2.com.

Features, to include limited sub accounts. Review collected by and hosted on G2.com.

It is so incredibly powerful and comprehensive. As I become more used to it, it is quite user-friendly. And the customer support has been great! Review collected by and hosted on G2.com.

Nothing at this point. I just worry about the environmental impact of overuse of AI. Review collected by and hosted on G2.com.

Yanna and Larissa are wonderful to work with. They respond to questions quickly and are always willing to help find the best way to extract certain information we need. Their customer service is impeccable and they are extremely knowledgeable about the software. I highly recommend working with both. Review collected by and hosted on G2.com.

DonorSearch is a little harder to use for business information when we are looking for certain citeria. Review collected by and hosted on G2.com.