DonorDock is an incredibly helpful tool and has an incredibly helpful support staff. Review collected by and hosted on G2.com.

So far, nothing! (We are recovering eTapestry users) Review collected by and hosted on G2.com.

The reporting features are very straight forward with Donor Dock. The staff at Donor Dock are always ready and willing to help with any questions or problems. I haven't always had that experience with other vendors. Review collected by and hosted on G2.com.

I can't think of any feature that I don't like about DonorDock. There are some of the features we don't use but don't have any problems with anything. Review collected by and hosted on G2.com.

DonorDock has helped us with not only very user-friendly donation software for our nonprofit but they also helped us design and maintain a top-notch website! Their customer service is knowledgeable and very prompt to offer assistance. Review collected by and hosted on G2.com.

I really have nothing negative to say. Every interaction I have had with all of their employees has been extremely positive. Review collected by and hosted on G2.com.

Donor Dock is elegant in its simplicity in connecting all of the important CRM and development functions in one platform. Information is organized in a very user-friendly manner that allows a user to start accessing information immediately. All of this functionality at a reasonable price point and excellent customer service make Donor Dock an outstanding value for an nonprofit. Review collected by and hosted on G2.com.

Nothing! Donor Dock is an excellent product. Review collected by and hosted on G2.com.

Collecting data in one place. Robust reporting to analyze donors and campaigns. Review collected by and hosted on G2.com.

Can't set filters for our preferences without constantly elicking boxes we do not want shown. Review collected by and hosted on G2.com.

I like DonorDock because it is very user friendly and you don't have to complete a bunch of complex trainings to understand how to use it. It is also more affordable for small charities with limited budgets than Blackbaud products are. Review collected by and hosted on G2.com.

The formatting options for receipt/thank you letters, including the year-end tax receipt letters, are somewhat limited. I would like more layout and formatting options for them. Review collected by and hosted on G2.com.

It's easy to search, it's easy to create reports, it's reliable Review collected by and hosted on G2.com.

I wish I could split a transaction. For example, we get a payment each month from one vendor but that payment gets attributed to 4 internal accounts. I have to enter the "payment" four times, as four different amounts so I can properly code. If I could split the transaction I could just enter it once. Review collected by and hosted on G2.com.

As a new customer all my concerns were addressed at once . I find the system user friendly Review collected by and hosted on G2.com.

Moving back and forth between fields can be slow Review collected by and hosted on G2.com.

Updates when a donor reaches out, templates for thank you's Review collected by and hosted on G2.com.

The learning curve to get the full effect Review collected by and hosted on G2.com.

Donor contribution statements are so easy to access, print and share. I also love being able to track giving for different campaigns. Being able to sort contacts per current & lapsed donors is very useful. Review collected by and hosted on G2.com.

After login, there is no option to bypass this screen every time: "DonorDock now requires connection to your organization's Online Giving using Stripe Connect." Review collected by and hosted on G2.com.