Ease of use from the start

Ease of sharing information

Ability to check it everywhere

Easy to keep track of everything in the development shop

It works seemlessly with One Cause

Love the email system Review collected by and hosted on G2.com.

Uploading you have to be careful with initial uploads to upload gifts in smaller chunks cause large files mess up Review collected by and hosted on G2.com.

Donor Dock is a CRM platform that is extremely intuitive and functional. It allows us to create databases where we can track donations and set up various fundraising campaigns. It integrates well with our website and is very cost effective. Review collected by and hosted on G2.com.

The downside is that there is a limit to the size of a newsletter template that we can send out. Review collected by and hosted on G2.com.

DonorDock is clearly designed by people who know what it's like to operate in the nonprofit space. The system is intuitive and addresses internal frustrations for users instinctively. Review collected by and hosted on G2.com.

I'm eager to see the following improvements: a robust email tool or integration to manage automated marketing and engagement. I also know they're working on special event integrations, super excited! Review collected by and hosted on G2.com.

DonorDock provides an easy-to-use product that nicely meets the needs of our small non-profit. We have just over 2,000 contacts in our database, some with email addresses and some only with U.S. mail contact info. We manage donations, email newsletters, etc. The integration with Stripe has worked seamlessly. We like the fact that this is an active project with improvements and new features continuing to be added. We also have had very good luck with their Support. Prompt and helpful. The reporting features also provide a lot of flexibility and work well. Review collected by and hosted on G2.com.

The features for creating various communications, whether email or .pdf, can be fairly limited and simplistic. Better than some, but certainly that's not a core strength of DonorDock. And there seem to be some database fields that we don't have access to or are not visible in a data dump. But in general, these are rather minor things that don't overshadow the many positives. Review collected by and hosted on G2.com.

Donordock is affordable for small nonprofits while still have many of our necessary features. Review collected by and hosted on G2.com.

Not as intuitive as I had hoped, but hopefully with the available tutorials we will be able to learn the system with few complications. Review collected by and hosted on G2.com.

The software is very intuitive and it is apparent that DonorDock listens to customer feedback because it continually improves making it the best out of the box experience. The best thing is their talented consultants like Bridgette Bitzegaio who helped us import data from all kinds of sources so we could begin our eMarketing campaign. Bridgette is hard working and so knowledgeable in the software. We couldn't have chosen a better company to trust with our nonprofit business. Review collected by and hosted on G2.com.

We haven't run into any downside using DonorDock. Review collected by and hosted on G2.com.

I love that DonorDock is made specifically for non-profits and the unique aspects of donor relationships. It isn't a sales tool, it's a connection tool. Other platforms focus on leads and sales, and this has space for donations, memorial gifts, In Kind gifts, anonymous gifts, and so much more. Review collected by and hosted on G2.com.

I wouldn't say I dislike anything about DonorDock, but I do wish the combining of contacts was simpler. It seems a bit cumbersome to scroll through and match. It would be nice if it was identifying possible duplicates using a variety of categories and not just email. Review collected by and hosted on G2.com.

Easy to set up and implement. Easy to use. Review collected by and hosted on G2.com.

I don't have anything that I don't like about this product. Review collected by and hosted on G2.com.

Ease of use, and the ability to reach someone with questions. Review collected by and hosted on G2.com.

The one thing I wish the system had was a search bar at the top of the screen. Review collected by and hosted on G2.com.

Donor Dock is a robust program with all the features a small nonprofit would want. The user interface is intuitive, and the customer service and training is great. The "office hours" for getting help are a great idea. The price doesn't break the bank, so that's a plus as well. Review collected by and hosted on G2.com.

It has so much functionality that it can be a little hard at first to figure out which features to use and/or turn on. We don't have a formal development professional, so all the reminders aren't as useful for us. Something to aspire to though! Review collected by and hosted on G2.com.