I love the clean design and simple interface. While DonorDock is quite robust and powerful, it feels intuitive. Review collected by and hosted on G2.com.

There are some features that would be great to have that are still in development. Review collected by and hosted on G2.com.

DonorDock is incredibly easy to use, has an intuitive user interface, a fantastic customer support team, and powerful capabilities for being such a small team. I loved that implementation and set up took hours not weeks, it blew my mind. Review collected by and hosted on G2.com.

DonorDock can sometimes have bugs, but it's not often and hasn't dirupted my daily activities. There are a few limitations when it comes to setting up "event" pages and customizaiton in terms of branding (few font options, no video embed, etc.) but none of these things come close to outweighing the pros of using the software. Review collected by and hosted on G2.com.

I've used many CRM applications in the past. DonorDock is easy to use and fits the needs of our nonprofit ministry. It was easy to import our existing data and to train staff and volunteers. We have strengthened our relationships with our donors and volunteers. DonorDock welcomes feedback and suggestions from its users. They have already integrated two of our suggestions that has improved how we communicate with our stakeholders. I look forward to a long relationship with the DonorDock team. Review collected by and hosted on G2.com.

It would be helpful to have some additional fields so that data can be saved in a logical place. Right now, we are using a very broad description field to store all kinds of information. Review collected by and hosted on G2.com.

Being able to track relationships and interactions with partners and other constituents. Review collected by and hosted on G2.com.

It lacks customizable pipelines to track relationships in a way that makes sense to you. Review collected by and hosted on G2.com.

Its user-friendly and self-evident, cost -effective and the support is fantastic Review collected by and hosted on G2.com.

It's not flexible — I can't create fields or customize forms. And I cannot use it to track grants or their lifecycles, which sucks Review collected by and hosted on G2.com.

The most helpful thing about Donor Dock is its ease of use and number of features. Review collected by and hosted on G2.com.

The least helpful thing about Donor Dock is inherent to all similar software: the learning curve. However, this is mitigated by its pre-recorded and live training modules. Review collected by and hosted on G2.com.

I love how robust DD is and how easy it is to use. The price is less than half what we would have paid with other CRMs, and it includes emailing Review collected by and hosted on G2.com.

I wish that it was easier to connect mailing lists and that the merge features for duplicate contacts were more accurate. Review collected by and hosted on G2.com.

I really apprecaite that it is user friendly. We looked at a bunch of other ones and it's super helpful that I (not being tech savvy) can go in and make chanegs without waiting for our IT team. It waas very easy to implement and set up. We can integrate it easily with our emails. Customer support is really nice! We use it multiple times a week. Review collected by and hosted on G2.com.

We have not found any downsides yet and have been using it for a few months. Review collected by and hosted on G2.com.

Getting the reports we need to make strategic decisions to stay connected with our donors in a personal way. Review collected by and hosted on G2.com.

It does not have an intuitive event management component to sell tickets, auctions or gala RSVP. You'd have to still get another service and use Zapier or manually input the info into the CRM. Review collected by and hosted on G2.com.

I have just moved a second organization to DonorDock because I love it so much. The support is phenomenal and the ability to integrate with so many other platforms through Zapier saves our staff SO MUCH TIME. It is fantastic! Review collected by and hosted on G2.com.

Really, the only nit-picky thing is there are a few limitations on reporting, but honestly, every time I mention something I need to the support staff, THEY FIX IT RIGHT AWAY! It is amazing! Since I started using the program they even added an autofill county field for addresses which is a huge help to us as one of our biggest grants requires we track county of residence. Review collected by and hosted on G2.com.