---
title: DonorDock Reviews
meta_title: 'DonorDock Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 153 reviews by the users' company size, role or industry
  to find out how DonorDock works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 153
  scale: '5'
date_modified: '2026-07-28'
parent_category:
  name: Nonprofit
  url: https://www.g2.com/categories/nonprofit
---

# DonorDock Reviews
**Vendor:** DonorDock, Inc.  
**Category:** [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 153
## About DonorDock
DonorDock | Fundraising CRM Built for Nonprofits Juggling spreadsheets, email tools, and donation platforms? DonorDock replaces the chaos with clarity so you can focus on what matters most. DonorDock is the all-in-one nonprofit CRM and fundraising software built for fundraising teams who wear a lot of hats. Our Donor Development Platform combines donor management, email and text outreach, customizable donation pages, and automation tools into one simple, powerful system. Whether you’re cultivating relationships, launching campaigns, or tracking giving history, DonorDock helps you: ✅ Activate Take action on what matters most with Otto, your AI-powered fundraising assistant. Get smart nudges and automated task reminders via the ActionBoard®, so nothing falls through the cracks. ✅ Nurture Send personal, timely updates with built-in email and text message tools. Segment your donors and create automated journeys to keep your supporters engaged without extra software. ✅ Grow Launch beautiful, branded online giving pages to boost your fundraising campaigns and donor conversions. ✅ Track Stay organized with one place for all your donor data. Manage contacts, donations, and communications with reporting tools that make it easy to share results with your board or team. ⸻ Why Fundraisers Love DonorDock: • Rated Easiest to Use, Easiest to Set Up, Best ROI, and Fastest Implementation on G2 • Transparent pricing with no contracts or hidden fees • One plan that includes every feature ⸻ Top Features: • Unlimited donor and contact records • Otto, your fundraising assistant, built-in • Unlimited customizable donation pages • Built-in email and SMS marketing tools • Smart task reminders with Otto and the ActionBoard® • Automated donor journeys and thank-you workflows • Real-time dashboards and reports • Easy integrations with Stripe, QuickBooks, and more • Free live training, knowledge base, and chat support ⸻ Top Benefits: • Save time with automation and task prioritization • Increase giving through better outreach and engagement • Get a complete view of every donor in one place • Simplify your tech stack and reduce costs • Get up and running fast (most users launch in under a week) ⸻ DonorDock is the donor management tool made for do-it-all fundraisers. visit www.donordock.com and see why thousands of nonprofits are switching to a CRM that’s simple, smart, and built just for them.



## DonorDock Pros & Cons
**What users like:**

- Users find DonorDock&#39;s **ease of use** refreshing, making donation management and reporting straightforward and efficient. (15 reviews)
- Users commend the **amazing customer support** from DonorDock, appreciating their responsiveness and assistance during transitions. (11 reviews)
- Users appreciate the **extensive features** of DonorDock, finding it essential for their fundraising and donor management needs. (8 reviews)
- Users find DonorDock **user-friendly and intuitive** , greatly enhancing their daily operations and campaign management. (8 reviews)
- Users value the **streamlined donation and membership management** of DonorDock, appreciating its user-friendly and feature-rich platform. (7 reviews)
- Staff Helpfulness (6 reviews)
- Users find DonorDock&#39;s pricing **very fair** , making it an excellent choice for nonprofits with limited budgets. (5 reviews)
- CRM Integration (4 reviews)
- Functionality (4 reviews)
- Users find DonorDock’s **setup ease** impressive, making implementation and everyday use straightforward and efficient. (4 reviews)

**What users dislike:**

- Users often face **duplicate issues** with names, creating confusion despite efforts to resolve them with the team. (3 reviews)
- Users find **limited customization** options frustrating, wishing for more control over dashboard appearance and functionality. (3 reviews)
- Users experience **technical issues** like lag and outdated formatting tools, affecting ease of use with DonorDock. (3 reviews)
- Users face challenges with **data duplication** in DonorDock, causing confusion and complicating account management. (2 reviews)
- Users find the **steep learning curve** challenging, needing assistance to navigate the numerous features and setups. (2 reviews)
- Limitations (2 reviews)
- Users note the **missing features** in DonorDock, particularly lacking in-depth reporting tools and useful customizations. (2 reviews)
- Clunky Interface (1 reviews)
- Design Limitations (1 reviews)
- Difficult Customization (1 reviews)

## DonorDock Reviews
  ### 1. The customer service is incredible and so quick to get back to me whenever I have an issue!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelsey S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 07, 2023

**What do you like best about DonorDock?**

I love utilizing email outreach. It's a great way to communicate with donors, prospects and even volunteers.

**What do you dislike about DonorDock?**

I wish there were more creative templates.

**What problems is DonorDock solving and how is that benefiting you?**

We're able to have all our active donors, prospects and volunteers organized in one place. We're also able to communicate with them easily and effectively.

**Official Response from Rob Burke:**

> Thanks for the review Kelsey! We'd love to hear what other types of templates you'd like and can make a point to adding more!

  ### 2. This program has been great for our non-profit agency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2024

**What do you like best about DonorDock?**

Easy steps to follow when entering information

**What do you dislike about DonorDock?**

It doesn't give option of typo corrections

**What problems is DonorDock solving and how is that benefiting you?**

Totals all donations and graphis is great !

**Official Response from Sarah O'Brien:**

> Thanks for taking the time to leave us a review! You should be able to make typo corrections throughout DonorDock, if this is still an issue please reach out to support and they can help. support@donordock.com

  ### 3. Highly Customizable, Powerful Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lea W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2023

**What do you like best about DonorDock?**

There are so many possibilities for capturing data in order to create meaningful and thoughtful engagement with donors according to amount donated, campaign donated to, as well as other notes and details. It's great for our small organization.

**What do you dislike about DonorDock?**

At first there are so many fields that can be used to capture information, but once you get started you get more familiar with what you will use, and how other fields can be used as well. It's honestly a great tool!

**What problems is DonorDock solving and how is that benefiting you?**

DonorDock is helping us to keep all of our data and donor engagement information in one spot, which streamlines our work and makes sending receipts and conducting menaingful communication much easier.

**Official Response from Rob Burke:**

> Great to you have all your data in one place and are capturing impactful information Lea!

  ### 4. Easy to Use and Great Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alisha E. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2023

**What do you like best about DonorDock?**

I like so many things about donordock.  I personally use the email features the most and find it easy to create! I have experience with mailchimp and klayvio... it is right up there!

**What do you dislike about DonorDock?**

I would like to be able to edit from the reports- instead of going into each individual record.  There have been times that it would be helpful to take people out of a marketing group (in bulk).

**What problems is DonorDock solving and how is that benefiting you?**

Our contacts were not organized at all before DonorDock.  We are now able to group them and send personalized emails to those groups when necessary.  Before DonorDock, we were sure how many of our contacts were connected to our organization.

**Official Response from Rob Burke:**

> Glad you are loving DonorDock Alisha! The bulk update is a good idea for feature updates and I'll make sure to pass it along. You can also add it as a feature request at the link below, we use this list to focus on what our customers are wanting most!

  ### 5. Personal customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2023

**What do you like best about DonorDock?**

My brand new nonprofit needed a simple solution for our new CRM to manage donors. Thankfully I found DonorDock because I didn't realize that I also needed a donation page. Having both of those integrated together is a game-changer. The user interface is easy to use and professionally designed for our organization and the donation page is the same for our donors. We've had personalized service from the customer service team even though we're only using the free level currently. When the time is right we will move to the paid service with Donor Dock because if their free service is this great I know the paid version will be stellar.

**What do you dislike about DonorDock?**

I had to think hard here, but maybe if there is a downside to DonorDock it's that it doesn't have integrations into other apps we use like Asana to help maximize our productivity.

**What problems is DonorDock solving and how is that benefiting you?**

Having donor information all unorganized and all over the place definitely wastes my time and causes frustration. It's helpful to have one place to go to find all my donors' info and be able to manage my points of contact with them.

**Official Response from Rob Burke:**

> I'm happy to say we DO have integrations to apps like Asana for you! The link below is to our Asana integration page where you can find the apps we natively integrate with along with thousands of apps you can connect to through Zapier. Happy zapping!

  ### 6. Wonderful option for small nonprofits - lots of support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angela J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 15, 2023

**What do you like best about DonorDock?**

Donordock has a lot of resources to help you - especially us small nonprofits. The support and resources for learning are wonderful! They have a smaller staff too so they get to know you personally.

**What do you dislike about DonorDock?**

I haven't found any downsides yet but we are definitely still learning. One thing we did have to invest in a different system for was creating raffles but with Donordock's integration feature we are easily able to pull that information in.

**What problems is DonorDock solving and how is that benefiting you?**

Our organization did not have a CRM prior to Donordock but had everything in excel spreadsheets. Donordock enables us to be better organized and targeted. They have many wonderful features that I look forward to using!

**Official Response from Rob Burke:**

> Welcome the wonderful world of CRM coming from Spreadsheets Angela! Let us know if we can help in any way in the future!

  ### 7. Donordock streams all of your donor engagement needs to one platform at an affordable price.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Savannah H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 08, 2023

**What do you like best about DonorDock?**

The most helpful thing about Donordock is how affordable it is with all of its amazing features. I was able to cancel our constant contact subscription and payment processor and streamline everything into Donordock which uses Stripe. This has saved our Non-Profit a lot of money and has offered better ways to engage with our donors than our previous CRM which didn't even recognize if we had a new donor.

**What do you dislike about DonorDock?**

I dislike the profile page available to our donors. I wish Donordock had a login page for all donors, not just monthly donors, where they could have their payment information memorized, accessible to change, and contribution statements to view.

**What problems is DonorDock solving and how is that benefiting you?**

Donordock is solving our donor engagement needs and minimizing the amount of importing and exporting we used to do. I love Donordocks "Action Board" which notifies me of new donors, birthdays, major gifts, and more. I love that the Action Board is customizable to our organization and how we want to interact with our donors.

**Official Response from Rob Burke:**

> Thank you for the kind words and also for the feedback Savannah! Beefing up the donor portal is a great idea, if you haven't already feel free to add it as a feature request so others can vote on it's priority. Link to requests below!

  ### 8. DonorDock for Small Non-Profit

**Rating:** 5.0/5.0 stars

**Reviewed by:** Loretta E. | Director Of Human Resources & Fund Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2023

**What do you like best about DonorDock?**

DonorDock is very user-friendly and has a lot of functionality, and the creators continue to develop better ways to use the platform based on user data.

**What do you dislike about DonorDock?**

Not much to dislike! Sometimes there are quirky things that happen, though they get remedied very quickly.

**What problems is DonorDock solving and how is that benefiting you?**

As a small non-profit (less than 50 employees), we went from using dozens of spreadsheets to managing donors, and it was messy and time-consuming. Using DonorDock has allowed us to be more efficient with our time and connect with our donors more than we ever have and in a more timely fashion. DonorDock has also allowed us to use an affordable platform that meets our needs.

**Official Response from Rob Burke:**

> Thanks for the kind review Loretta! We love knowing DonorDock is helping make a greater impact in your nonprofit!

  ### 9. Simplest Donor Management Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelly S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2023

**What do you like best about DonorDock?**

Everything is very intuitive to figure out, so I don't have to spend any time training how to do something new. It's simple, easy, and includes a newsletter option so I could get rid of that additional expense.

**What do you dislike about DonorDock?**

Honestly, nothing. They are the greatest to work with so if you ever come across a functionality you wish it had, you simply need to let them know and they make it happen.

**What problems is DonorDock solving and how is that benefiting you?**

It's so much easier to use than any other donor management system I've tried. It's also the cheapest. The team is super friendly too, so anytime we have questions, you're taken care of immediately.

**Official Response from Rob Burke:**

> Thanks for the kind words Kelly!

  ### 10. Donordock is awesome for our nonprofit

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2023

**What do you like best about DonorDock?**

Its ease of use which makes it easy to train other coworkers for their work in the software.

**What do you dislike about DonorDock?**

It would be great in the future if there was peer to peer fundraising campaign options.

**What problems is DonorDock solving and how is that benefiting you?**

I love that Donordock is an all in one CRM and is easy to use.

**Official Response from Rob Burke:**

> Glad you find DonorDock easy to use! We have a voting area for new features, feel free to add or upvote the ones you'd like to see most!

  ### 11. Great modern option for managing donors, fundraising, and email marketing efforts.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sarah A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2023

**What do you like best about DonorDock?**

DonorDock seems to be a small but growing company, and they make you feel part of their growth and community in a really productive way. There are many opportunities for interacting with staff to learn more about the software, receive support, and provide feedback--including an idea board where users can add suggestions for new features (that don't seem to just float around in cyberspace with no one reading them!). This is unique in this space, in my experience. As a relatively new company, they are constantly improving and adding new features. Even in my time with them (under a year), we've seen capabilities added that are real game-changers. 

The donor management system and online giving technology are modern and easy to use, and we've also been able to discontinue our Mailchimp subscription and use DonorDock's email marketing platform instead, saving us a lot of money. Some of the tracking/analysis is more limited, but given the size of our organization, this isn't a major issue for us (and they are looking into offering more here in the future). On the design end, I find DonorDock easier to use than Mailchimp, and the finished emails look just as good--if not better. Plus, the annual cost is great for a small nonprofit with a limited budget!

**What do you dislike about DonorDock?**

As I mentioned, DonorDock is a small and relatively new company compared to some of the bigger and more well-known fundraising and donor management software options out there. So, there are still some limitations with the technology that a larger, more established company might be able to offer. That said, they are constantly adding more features and making tweaks to existing features. I haven't found there to be anything critical that I wish I could do within DonorDock but can't.

**What problems is DonorDock solving and how is that benefiting you?**

We switched to DonorDock from a larger company that was 1) expensive and 2) seemed out of date with our needs and offered really inconsistent and disappointing customer support. All of this has been improved by switching to DonorDock. We're able to better manage our donors, create more engaging online giving pages, and send our marketing emails to our database, all in one place.

**Official Response from Rob Burke:**

> So glad to hear DonorDock is a good fit for you Sarah! We are building DonorDock with smaller nonprofits in mind and will continue to add new features we hear are important from our users.

  ### 12. A breath of fresh air

**Rating:** 5.0/5.0 stars

**Reviewed by:** John K. | Operations Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 01, 2023

**What do you like best about DonorDock?**

DonorDock really is different from all our donor CRM tools. Not only is their interface very intuitive and doesn't need excess training, but they are consistently making great improvements (using feedback from the community), and their service level is unmatched. Ultimately, it does everything we need it to in a simple solution for a great price. I have encouraged many to make the switch.

**What do you dislike about DonorDock?**

DonorDock does have limitations on customization. Everything that we need from the tool is there, but if you get very granular with your donor information points, there may be missing areas. You can add different custom options to support these needs, but it may become excessive if you do it a lot. I would also like better automated workflows, but I have accomplished what I need by using third-party-linked solutions.

**What problems is DonorDock solving and how is that benefiting you?**

Keeping all donor records accurate allowing us to properly capture the full story of a donor. This becomes helpful in donor meetings. This also supports during team transitions to get up to speed on existing relationships.

**Official Response from Rob Burke:**

> Thanks for the kind words and feedback John! We're always adding new features and automations will be one you'll see in the future!

  ### 13. Most User Friendly Donor Software!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Giselle B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2023

**What do you like best about DonorDock?**

Donor Dock support provides the speediest support to clients I have ever experienced. They care deeply about their clients (both paid and free users). Getting started is so simple, and all of my clients can tell that Donor Dock continues to improve and add new features to enhance your ability to communicate with your donor database.

**What do you dislike about DonorDock?**

Some of the email functions could be improved, such as how images can be added to an email and how they interact with the text. It can be discouraging to be unable to identify which links folks clicked in an email sent out.

**What problems is DonorDock solving and how is that benefiting you?**

Being able to have one place for all of our organization members and donors is so great! Everything stays up to date together instead of having multiple streams to communicate with folks. For example, there is no longer a need to have mail chimp because emails to our supporters, donors, and members can all be in one place.

**Official Response from Rob Burke:**

> We truly do care deeply for the nonprofits we get to help Giselle, so happy to hear you loving DonorDock! We working hard on our email features and will be rolling out new capabilities, stay tuned!

  ### 14. Easy to use with all the functions my non-profit needs.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Isaac C. | Director Of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2023

**What do you like best about DonorDock?**

There is a very short learning curve and the initial set-up was very easy. I was able to start managing and tracking my donors almost immediately. DonorDock is also constantly updating and making improvements to the software. Their growth mindset and positive response to feedback is great. And if you ever need help their online informational guides are very helpful and you can always submit a question to their help desk if needed and get a response quickly.

**What do you dislike about DonorDock?**

I converted over to using their email functionality, which has met our needs but could be more robust. It would be nice if it were more informative regarding how my users read and click through the emails. You can connect a system like Mailchimp but we elected to just keep everything in DonorDock for simplicity.

**What problems is DonorDock solving and how is that benefiting you?**

Managing donors is our primary utilization of the software, and it does that very well. It allows us to easily communicate with donors from sending receipts to emailing and notifying them about campaigns. It also allows us to easily tag and track our donors so we can target communication when appropriate.

**Official Response from Rob Burke:**

> Love hearing you are enjoying Donordock Isaac! We'll be rolling out email analytic features in the near future, so stay tuned!

  ### 15. A simple way to manage

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kristin J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2023

**What do you like best about DonorDock?**

DonorDock is very easy to use. It's simple to enter and track gifts, send e-mails and keep an accurate datebase.

**What do you dislike about DonorDock?**

I haven't come across any downfalls in my use with DonorDock.

**What problems is DonorDock solving and how is that benefiting you?**

It allows our non-profit to collect donor information, track gifts, keep a database and send e-mails and newsletters, in one place, which is very convenient.

**Official Response from Rob Burke:**

> Thanks for the review Kristin! Simple is one of our core values that we use to make everything as simple to use as possible 🙌🏻

  ### 16. Great solution for the small to medium Nonprofit

**Rating:** 5.0/5.0 stars

**Reviewed by:** Spencer C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2023

**What do you like best about DonorDock?**

DonorDock provides a great range of functionality for small to medium nonprofits. The integrated online giving, the nudges and reminders, and the user-friendly interface make for a great solution. Throw in the price point, and it is a no-brainer.

**What do you dislike about DonorDock?**

The website development side has room to improve. The product itself looks great, but it is incredibly cumbersome to make any substantial changes, and there has been some turnover in the DonorDock team that have hindered responsiveness in this area.

**What problems is DonorDock solving and how is that benefiting you?**

DonorDock has allowed us to finally step into the 21st Century with online giving! The simplicity of their system, and integration options with Stripe and PayPal have helped us remove considerable barriers to giving in our community. The database of current, prospective, and lapsed donors is very user-friendly and helpful. The system provides suggestions and nudges when it might be prudent to reach out to a lapsed donor or someone who hasn't been contacted in a while. The email marketing is another great feature, albeit one that we have not utilized much yet. We're transitioning that away from another platform to just using DonorDock for that, as well.

**Official Response from Rob Burke:**

> Online Giving and Nudges are fantastic features of DonorDock Spencer, glad they are helping your nonprofit! We're always working to improve usability as well and will take your feedback!

  ### 17. Great experience after 1+ year

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2023

**What do you like best about DonorDock?**

We've been using DonorDock for over a year now and are very happy both the product and the excellent support we receive.  I have experience with a couple of similar products and one of the best things about DonorDock is that is continues to be actively invested in and has an active community of users.  The other two products we had used had grown stale, outdated, clunkly, with not much support.  The features in DonorDock are well thought out and there continues to be an evolution of new enhancements.  When we have experienced a few bugs, the support and turnaround time on the fixes was top notch.  For many reasons, I happily recommend DonorDock.  It's not perfect (no software tool is), but it has been very good for us and combined with active evolution and excellent support, we intend to stay with DonorDock for a long time.

**What do you dislike about DonorDock?**

Some of the template features are "not bad", but a bit limiting compared to tools that specialize in this area.

**What problems is DonorDock solving and how is that benefiting you?**

We use DonorDock for 3 main purposes:  1)  Manage all of our donations, 2) Manage all of our contacts, including those who haven't donated, and 3) send periodic newsletters (to about 1500 contacts)

**Official Response from Rob Burke:**

> Love hearing DonorDock is a great fit for your nonprofit Mark! Thanks for the review!

  ### 18. Simple easy to use, yet powerful program well suited to the non-profit sector

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nick D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2023

**What do you like best about DonorDock?**

- Straightforward to set up and use.
- Comprehensive Help section, including videos
- Excellent and highly responsive Client Support 
- Simple set-up for the Giving Pages with very comprehensive results accessible through easy to understand menus

**What do you dislike about DonorDock?**

- It is clearly built specifically for the US market so as a non-US based client there are some features that are not relevant to the style of donating outside the US - for example we cant offer tax incentives as is done in the US, the only currency is USD, some of the naming conventions are US specific (eg Zip Code) etc.
- having said that we were fully aware of these potential pitfalls before subscribing

**What problems is DonorDock solving and how is that benefiting you?**

It allows us to keep a comprehensive record of all past, present and future donors in an easily accessible and easily segregated list.  
It allows us to create unique Giving Pages to target different audiences with a comprehensive way of tracking donations to each and every campaign
It provides us with a platform to have an effective CRM where we record existing, potential and future donor interactions

**Official Response from Rob Burke:**

> You are right Nick in that DonorDock is built for the USA, our goal is to begin supporting other countries in the future! Glad to hear it's still a great fit for your nonprofit!

  ### 19. Kind of difficult to find where things are, but gets the job done.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2023

**What do you like best about DonorDock?**

I like that you can customize lists and select what you need.

**What do you dislike about DonorDock?**

It can be hard to find what you need and the correct lists.

**What problems is DonorDock solving and how is that benefiting you?**

We are able to organize our donors and send them emails.

**Official Response from Rob Burke:**

> Thanks for the review! We'd love to understand what is hard to find so we can look at making it easier. Feel free to add a feature request, link below!

  ### 20. DonorDock was a perfect fit for our needs!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shelly M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 15, 2023

**What do you like best about DonorDock?**

DonorDock is comprehensive, easy to use and affordable. Their customer service is amazing!

**What do you dislike about DonorDock?**

I have not found a downside yet. They welcome suggestions for improvement and/or new features, and actually incorporate many of them!

**What problems is DonorDock solving and how is that benefiting you?**

They allow unlimited contacts so you can include as many donors and prospects as you want. Email templates are great and are sent through the system - which means no need for another system to send enewsletters. There are lots of different reports available and I include tasks related to donor engagement right in DonorDock.

**Official Response from Rob Burke:**

> Thanks for the review Shelly, glad you are loving DonorDock!

  ### 21. Responsive customer experience at every step of the way

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristi H. | Founder and Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 07, 2023

**What do you like best about DonorDock?**

Ease in use - intuitive - ability to have all of our marketing needs in one place! If we needed something - customer service was easy to access!

**What do you dislike about DonorDock?**

They didn't have 100% of what we needed - yet, everything on our 'wish list' was on their "coming soon" list!

**What problems is DonorDock solving and how is that benefiting you?**

We needed an all-in-one product and this was our perfect fit!

**Official Response from Rob Burke:**

> Love hearing you are able to have everything in one place and no longer have data silos Krisit!

  ### 22. The best of the best CRM Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steffane P. | Director of Marketing And Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 13, 2023

**What do you like best about DonorDock?**

Working for a nonprofit, budgets can be tight which usually means that you are limited to mediocre tools.  Not in the case of DonorDock though! I have 10 years in sales using salesforce, industry specific CRMs, etc. but nothing compares to the user friendly DonorDock and budget friendly it is!

**What do you dislike about DonorDock?**

I would love to see more grant specific features for nonprofits to utilize or keep track of their work.

**What problems is DonorDock solving and how is that benefiting you?**

It is solving keeping my outreach, donor engaged, fundraising, and donor management as a whole organized!

**Official Response from Rob Burke:**

> We love to hear DonorDock is solving for better organization Steffane! More grant features is a great piece that is on our roadmap as well.

  ### 23. Great CRM Simple Easy - Great Company

**Rating:** 5.0/5.0 stars

**Reviewed by:** J C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 08, 2023

**What do you like best about DonorDock?**

DonorDock is simple to use.  And very effective.  The CRM is the best that I've used.  And the staff is very helpful.

**What do you dislike about DonorDock?**

The only thing that I don't like it that there are no separate training manuals or pdf's.  Maybe I'm wrong about that...And I want to be able to add attachments to emails  that I send in the CRM.

**What problems is DonorDock solving and how is that benefiting you?**

All of our donors and contats are in one area finally. And it's very easy to do marketing blast emails. And now we know where everything is..

**Official Response from Rob Burke:**

> Thank you for the feedback JC! We are happy to hear DonorDock is simplifying your life! Though we don't have PDFs to download, we do have an extensive help center that we keep up-to-date where you can go to find answers or training. We also would love to chat at any time if you ever have questions or need help.
For the email attachments, there is a great way to work around this industry-wide limitation with URLs, the link below shows you how to do so. Hope that helps!

  ### 24. Great product for a great price!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jackie G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 01, 2023

**What do you like best about DonorDock?**

Our non-profit organization has been using DonorDock for nearly six months. In that time, Donor Dock has been instrumental in providing donor-friendly online giving options for our benefactors. For example, by using the QR code generator linked to a Donor Dock online giving form, our donors made donations simply by scanning the code with their smartphone and entering the gift amount and pertinent information. It benefited us, and many donors were happy to see this new option available.

**What do you dislike about DonorDock?**

I want DonorDock to include a sign-up form targeted to volunteers. It would be beneficial if it allowed volunteers to pick the day and time(s) they could help at events.

**What problems is DonorDock solving and how is that benefiting you?**

DonorDock has provided our organization with a simple and effective online giving tool. It has increased our online giving and made donor outreach much more effective.

**Official Response from Rob Burke:**

> We love hearing about increased online giving Jackie! Thank you for the feedback on the volunteer form, I'll be sure to add it to our feature requests!

  ### 25. Great CRM!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 28, 2023

**What do you like best about DonorDock?**

The ease of running reports and use of database in general!

**What do you dislike about DonorDock?**

Wish there were more options to filter reports.

**What problems is DonorDock solving and how is that benefiting you?**

They are working on integrations that will benefit our organization in the long run.

**Official Response from Rob Burke:**

> Thanks for the review of DonorDock! We're working on additional filter options as well!

  ### 26. DonorDock - A Fundraiser's Tool for Success!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ruth J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2023

**What do you like best about DonorDock?**

Easy to use and affordable. As a one-person Development Department in a smaller organization, DonorDock has enabled me to reach more donors, increase donations, keep track of donors, send thank you letters, and run various reports. It's like having an extra person in my department!

**What do you dislike about DonorDock?**

I wish we could do multiple "gifts" (cash, soft credit, etc.) in one transaction. Sometimes we have an event where donors make several different "gifts." It would be helpful to have only one transaction to record.

**What problems is DonorDock solving and how is that benefiting you?**

DonorDock's support system is the best!!! Whenever I have a problem, I contact DonorDock support and I hear back from them in a matter of minutes and my problem is solved in a short time.

**Official Response from Rob Burke:**

> Thanks for the feedback Ruth! That is a great option and one we'll make sure to add to our request list. Love hearing that DonorDock is like having an extra person on your team!

  ### 27. Great for small Org - easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about DonorDock?**

Easy to set up and use - great training videos.

**What do you dislike about DonorDock?**

Would like to see better email marketing w/ features similar to MailChimp Constant Contact.

**What problems is DonorDock solving and how is that benefiting you?**

Contact management and fundraising for future. Small organization had no CRM no real fundraising tools. It's been a great tool to get started for future goals.

**Official Response from Rob Burke:**

> Thanks for the review! Keep an eye out in the next few months for some new features in email marketing and automations 😉

  ### 28. Very easy to learn and navigate.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Genna P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2023

**What do you like best about DonorDock?**

The newsletter/mass email feature is most helpful.

**What do you dislike about DonorDock?**

I do not see any downsides to DonorDock.

**What problems is DonorDock solving and how is that benefiting you?**

It is easily helping us keep track of the donations we receive as well as assess the data of our newsletters.

**Official Response from Rob Burke:**

> Glad to hear that Donor Outreach is so useful for your Org Genna!

  ### 29. Powerful tool that’s easy to understand!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2023

**What do you like best about DonorDock?**

I love that DonorDock listens to their clients. They understand that nonprofit leaders do not have a lot of time on their hands and they do their very best to make things easier for us. 
DonorDock is affordable, yet powerful and can make a major impact on your organization once you get your data into the tool.

**What do you dislike about DonorDock?**

We like everything we see thus far! I don't have anything that I dislike about DonorDock. Whenever we have questions they are answered quickly with helpful information.

**What problems is DonorDock solving and how is that benefiting you?**

DonorDock helps us to tell a story about our donors and the donations we receive. We are able to easily fundraise through the platform and also communicate with our target audience.

**Official Response from Rob Burke:**

> Love hearing how Donordock is impacting your organization Ashley!

  ### 30. The Donor Dock Experience has been wonderful!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kay J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2023

**What do you like best about DonorDock?**

I like the many Donor Dock features that made it easy to set up, enter data and retrieve information and reports. Support is wonderful when I have questions. They try to improve the program and add features based on the users' needs.

**What do you dislike about DonorDock?**

We are still working on successfully integrating website donations and donor dock entries.

**What problems is DonorDock solving and how is that benefiting you?**

With Donor Dock, we have been able to keep track of our donors, their donations, acknowledgments and annual contribution statements. We can keep contact information current and identify how the donor is connected to our non-profit and why they gave. DonorDock helped us with the implementation of our database to make it as effective as possible.

**Official Response from Rob Burke:**

> Thanks for wonderful review Kay, we're always available to help when you need it!

  ### 31. Like working with friends

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 02, 2023

**What do you like best about DonorDock?**

DonorDock is an incredibly helpful tool and has an incredibly helpful support staff.

**What do you dislike about DonorDock?**

So far, nothing! (We are recovering eTapestry users)

**What problems is DonorDock solving and how is that benefiting you?**

Donor Dock helps us keep all of our information organized with clear action plans and next steps.

**Official Response from Rob Burke:**

> Happy to hear you're loving DonorDock! We may need to start a recovering eTapestry support group 😂

  ### 32. Donor Dock is a very user friendly and intuitive database!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2023

**What do you like best about DonorDock?**

The reporting features are very straight forward with Donor Dock.  The staff at Donor Dock are always ready and willing to help with any questions or problems.  I haven't always had that experience with other vendors.

**What do you dislike about DonorDock?**

I can't think of any feature that I don't like about DonorDock.  There are some of the features we don't use but don't have any problems with anything.

**What problems is DonorDock solving and how is that benefiting you?**

The Dash Board gives us up to date information.  By creating activities, it is easier to keep in touch with our donors. This is a very helpful tool to have.

**Official Response from Rob Burke:**

> Glad you're loving using the ActionBoard and managing your tasks in DonorDock Mary! We're always adding new features and you can check them out below.

  ### 33. Executive Director

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristin F. | Director of Marketing and Communications, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 15, 2023

**What do you like best about DonorDock?**

DonorDock has helped us with not only very user-friendly donation software for our nonprofit but they also helped us design and maintain a top-notch website! Their customer service is knowledgeable and very prompt to offer assistance.

**What do you dislike about DonorDock?**

I really have nothing negative to say.  Every interaction I have had with all of their employees has been extremely positive.

**What problems is DonorDock solving and how is that benefiting you?**

We now have a fully integrated system between our website and our donation tracking software.  It streamlines collecting donation contact information and it is a huge time-saver.

**Official Response from Rob Burke:**

> Thanks for the love Kristin!

  ### 34. A simple yet elegant solution to a complex problem

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eddie A. | Owner/Founder/Lead Guide , Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2023

**What do you like best about DonorDock?**

Donor Dock is elegant in its simplicity in connecting all of the important CRM and development functions in one platform. Information is organized in a very user-friendly manner that allows a user to start accessing information immediately. All of this functionality at a reasonable price point and excellent customer service make Donor Dock an outstanding value for an nonprofit.

**What do you dislike about DonorDock?**

Nothing! Donor Dock is an excellent product.

**What problems is DonorDock solving and how is that benefiting you?**

Donor Dock allows for true Donor Development with the tag system. Identifying these donors is quick and easy to follow up.

**Official Response from Rob Burke:**

> Thanks for the great review Eddie, glad you're loving DonorDock!

  ### 35. DonorDock experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tony H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2023

**What do you like best about DonorDock?**

Collecting data in one place. Robust reporting to analyze donors and campaigns.

**What do you dislike about DonorDock?**

Can't set filters for our preferences without constantly elicking boxes we do not want shown.

**What problems is DonorDock solving and how is that benefiting you?**

Serves as our primary non-profit CRM. Allows us to run reports to track donors and campaign results.

**Official Response from Rob Burke:**

> Thanks for the feedback Tony, I'll pass this along to our development team to take a look!

  ### 36. DonorDock-Easy to Use and Affordable!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lisa T. | Executive Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2023

**What do you like best about DonorDock?**

I like DonorDock because it is very user friendly and you don't have to complete a bunch of complex trainings to understand how to use it.  It is also more affordable for small charities with limited budgets than Blackbaud products are.

**What do you dislike about DonorDock?**

The formatting options for receipt/thank you letters, including the year-end tax receipt letters, are somewhat limited.  I would like more layout and formatting options for them.

**What problems is DonorDock solving and how is that benefiting you?**

The DonorDock reports make it easy to data mine your donor database for different fundraising campaigns based on a donor's giving history.  The reports are easy to create and understand, which saves valuable time.

**Official Response from Rob Burke:**

> Glad DonorDock is working so well for you Lisa! We love to hear about features that we should focus on continuously improving upon. If you haven't already, you can add feature requests with the link below. Thanks!

  ### 37. Glad we made the switch!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sharon G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2023

**What do you like best about DonorDock?**

It's easy to search, it's easy to create reports, it's reliable

**What do you dislike about DonorDock?**

I wish I could split a transaction. For example, we get a payment each month from one vendor but that payment gets attributed to 4 internal accounts. I have to enter the "payment" four times, as four different amounts so I can properly code. If I could split the transaction I could just enter it once.

**What problems is DonorDock solving and how is that benefiting you?**

I wasn't trying to solve any specific problems; was just looking for a better solution which DonorDock provided! It's much more streamline than previous software we've used.

**Official Response from Rob Burke:**

> Thanks for the feedback Sharon! Splitting transactions is a great idea and I'll be sure to add it to our feature requests.

  ### 38. Donor Dock is user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jim B. | Vice President Of Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2023

**What do you like best about DonorDock?**

As a new customer all my concerns were addressed at once . I find the system user friendly

**What do you dislike about DonorDock?**

Moving back and forth between fields can be slow

**What problems is DonorDock solving and how is that benefiting you?**

Our tracking of donor activity is now available

**Official Response from Rob Burke:**

> Thanks for the review Jim! I'll pass along your feedback on the fields being slow and I can't wait for you to start utilizing the donor activity!

  ### 39. All in one, easy to track reports

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 05, 2023

**What do you like best about DonorDock?**

Updates when a donor reaches out, templates for thank you's

**What do you dislike about DonorDock?**

The learning curve to get the full effect

**What problems is DonorDock solving and how is that benefiting you?**

Keeping track of donors and funds raised

**Official Response from Rob Burke:**

> Thanks for the review Mike! Let us know if you ever have questions on how to do things and we'd be happy to help! We also have an extensive help center you can find in the link below.

  ### 40. DonorDock is easy to use, highly functional, and works hard to meet its users' needs!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leah D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2023

**What do you like best about DonorDock?**

Donor contribution statements are so easy to access, print and share. I also love being able to track giving for different campaigns. Being able to sort contacts per current & lapsed donors is very useful.

**What do you dislike about DonorDock?**

After login, there is no option to bypass this screen every time: "DonorDock now requires connection to your organization's Online Giving using Stripe Connect."

**What problems is DonorDock solving and how is that benefiting you?**

Collecting all donor information in one place for ease of tracking and printing annual contribution statements. Also in segmenting donors by year and lapsed vs. current.

**Official Response from Rob Burke:**

> Segmenting and campaigns is such a useful feature, happy to hear it's being utilized for you Leah! 
Regarding the Stripe popup, here is an article explaining the transition and the steps to finish it. Once that is done you should see the popup go away for good!

  ### 41. DonorDock has been a tremendous help

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jennifer S. | Donor Program Manager, Civic & Social Organization, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about DonorDock?**

The CRM function of DonorDock is the best function.  It's algorithyms are excellent at reminding and recognizing gifts and what to do next.  The reports are easy to find and easy to make.

**What do you dislike about DonorDock?**

What I dislike about DonorDock is its duplicate contact recognition.  It doesn't recognize duplicates and doesn't match them well.

**What problems is DonorDock solving and how is that benefiting you?**

The subscription is cost effective, saving money each month.  The CRM function is excellent at helping stay connected with our donors.  We have seen more donations come in due to suggestions made by the software.

**Official Response from Rob Burke:**

> The smart nudges from ActionBoard® are amazing at reminding you to take action with your Donors! Glad it's of value to your Jennifer!
In case you haven't seen how duplicates are handles, below is a link to an article on it. But if you are still having issues with it finding duplicates we'd love to hear what they are so we can continue to make that better for you! Thanks Jennifer!

  ### 42. Fantastic Tool for Small-Medium NonProfits

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kate M. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2023

**What do you like best about DonorDock?**

The simple interface and easy to customize badges make fine-tuning your data, mailing/e-mailing targets, and reporting SO SIMPLE. Creating professional email templates is also so straightforward and better looking than previous software we were using. It's just a dream to work with all around.

**What do you dislike about DonorDock?**

Thus far, no complaints. Everything works as expected. The email limit could potentially be an issue for us someday, and the only thing I wonder if the price is too good to be true for sustainability. ;)

**What problems is DonorDock solving and how is that benefiting you?**

As a small operation, it is imperative that it's easy to access data in a meaningful way, and DonorDock does that with ease. Though our previous product had some automations built in, I'd take manually entering a small amount of data monthly over taking literally hours and hours to create one wonky report!

**Official Response from Rob Burke:**

> Glad your reports are no longer wonky by switching to DonorDock Kate! Thanks for being a great customer!

  ### 43. Easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Director of O. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2023

**What do you like best about DonorDock?**

Easy to design and personalize the landing pages for campaigns.  It's easy for people to donate and it looks professional.

**What do you dislike about DonorDock?**

We'd love for a copy of the receipt to go to en email based on the campaign.  This would allow us to send a copy of the receipt automatically to the appropriate department instead of one person having to forward the emails.

**What problems is DonorDock solving and how is that benefiting you?**

It's been amazing for us to stay in contact with donors and keep them informed of their impact.

**Official Response from Rob Burke:**

> Thanks for the feedback! We'll look into this option for automatic emails based on campaign for you. If you haven't already, feel free to add this to our feature request for others to vote on.

  ### 44. DonorDock makes the our job so much easier!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 08, 2023

**What do you like best about DonorDock?**

Several things make Donor Dock appealing, but some of my favorites are the reporting features, customizable receipt templates, and the ability to pull reports.

**What do you dislike about DonorDock?**

We are very satisfied with DonorDock but one thing we found cumbersome was the need to run transactions through Zapier to get them to process from Stripe.

**What problems is DonorDock solving and how is that benefiting you?**

DonorDock streamlines the donor tracking and communications, allowing our foundation to run everything through one system.

**Official Response from Rob Burke:**

> Thanks for the kind "report"!
For the Stripe integration, you can create giving pages directly inside DonorDock and have Stripe synced natively through it! If you are using another service to collect payments, that is where stripe limits the data allowed and requires a zap. Hope that helps! Check out Online Giving Pages if you haven't already!

  ### 45. Affordable, user-friendly, good interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** D B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2023

**What do you like best about DonorDock?**

Really easy-to-use donor database! It is user-friendly, simple to figure out, easy reporting, has great newsletter ability, and generally a strong down-to-earth donor database!

**What do you dislike about DonorDock?**

Compared to some of the other 'big guys', there is not much in the way of automation. For a small nonprofit like ours, that is OK.

**What problems is DonorDock solving and how is that benefiting you?**

Donor Dock assimilated with ease into Classy and Classy Live for us. Ease of use, ease of importing, ease of newsletter capabilities. All pretty great, honestly.

**Official Response from Rob Burke:**

> Glad you enjoy DonorDock D B.!

  ### 46. Clear and Easy To Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2023

**What do you like best about DonorDock?**

I like the organization it brings.  Prior to DonorDock we were relying on spreadsheets and this has allowed our nonprofit to be much more organized and efficient.

**What do you dislike about DonorDock?**

DonorDock is the first CRM I have used, but I have not yet come across anything that DonorDock is lacking.

**What problems is DonorDock solving and how is that benefiting you?**

Contact management and organizing, logging action items and due dates, and the ability to run reports on our contacts, timelines, etc.

**Official Response from Sarah O'Brien:**

> We are so glad to see that your jump from spreadsheets to DonorDock has gone so well! We value your feedback as we are always looking to improve and delight our customers. Thank you for taking the time to leave us a review!

  ### 47. Glad I chose DonorDock

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2023

**What do you like best about DonorDock?**

I like the reminders most of all because of my busy schedule.  Helps me to stay in the loop without getting behind on my fundraising and donor thank yous.

**What do you dislike about DonorDock?**

Reporting templates.  I have had struggles getting the templates to perform as they should.

**What problems is DonorDock solving and how is that benefiting you?**

DonorDock helps me stay more up-to-date with my donors.  It is helping me become more timely and responsive to their donations.

**Official Response from Rob Burke:**

> The ActionBoard® is amazing for reminders and keeping you up to date isn't it Michael?! We love it for that as well. If you're having issues with templates we'd love to help troubleshoot, shoot us a message and we'll dive in together!

  ### 48. Donor Dock is like having an extra person in Development

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joan B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2023

**What do you like best about DonorDock?**

Donor Dock is easy to use and offers outstanding customer support.  They are most responsive to customer suggestions for enhancements. Having various badges for donors and gifts has allowed for easy reporting.  The reporting tool itself is intuitive.

**What do you dislike about DonorDock?**

The inability to create a multiple-page newsletter as an email has been frustrating.

**What problems is DonorDock solving and how is that benefiting you?**

Creating the report to generate tax forms for donors was a real timesaver.

**Official Response from Rob Burke:**

> Love that badges has made reporting easy for you Joan! If you haven't already, feel free to add multi-page newsletters to our feature requests and we'll put it into our roadmap!

  ### 49. Outstanding support. Constantly evolving and adding features and services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 08, 2023

**What do you like best about DonorDock?**

Phenomenal customer support. They make every effort to help and provide solutions

**What do you dislike about DonorDock?**

Not much. Really. There isn't much that I don't like about Donor Dock. One area where they can improve is to have Texting services built into the system

**What problems is DonorDock solving and how is that benefiting you?**

Almost a one-stop shop for all my requirements

**Official Response from Rob Burke:**

> Texting services you say? Well, you are in for a pleasant new feature...coming very very soon...

  ### 50. This growing company is eager to grow with the non-profits they serve

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stefani R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about DonorDock?**

The software is intuitive and easy to use. Customer service and training are exceptional. One upside is that it is cloud-based and can be accessed anywhere.

**What do you dislike about DonorDock?**

The only downside is its limitations in recording details about volunteers.

**What problems is DonorDock solving and how is that benefiting you?**

Donor dock helps us track and thank our donors in an efficient way, giving us more time to build relationship with the donor base.

**Official Response from Rob Burke:**

> Stefani, Keep it simple is one of our company's core values and we love hearing it's working! Thanks for being a part of the DonorDock family ❤️


## DonorDock Discussions
  - [What makes DonorDock the best Nonprofit CRM?](https://www.g2.com/discussions/52027-what-makes-donordock-the-best-nonprofit-crm) - 4 comments, 4 upvotes
  - [Does Donor Dock offer Peer to Peer fundraising?](https://www.g2.com/discussions/does-donor-dock-offer-peer-to-peer-fundraising) - 2 comments, 1 upvote

- [View DonorDock pricing details and edition comparison](https://www.g2.com/products/donordock/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-04+05%3A57%3A13+-0500&secure%5Bsession_id%5D=8476916b-1b51-41e7-b88c-f79be4708594&secure%5Btoken%5D=95e45b54e0cd2c7c71adb3a877c9691ef9a1c384ef1cf21adae4b668b173fc2e&format=llm_user)
## DonorDock Integrations
  - [Bonterra OneCause](https://www.g2.com/products/bonterra-onecause/reviews)
  - [Constant Contact](https://www.g2.com/products/constant-contact/reviews)
  - [Double the Donation](https://www.g2.com/products/double-the-donation/reviews)
  - [Eventbrite](https://www.g2.com/products/eventbrite/reviews)
  - [Fundraise Up](https://www.g2.com/products/fundraise-up/reviews)
  - [Givebutter](https://www.g2.com/products/givebutter/reviews)
  - [GoFundMe Pro](https://www.g2.com/products/gofundme-pro/reviews)
  - [Gravity Forms](https://www.g2.com/products/gravity-forms/reviews)
  - [PayPal Payments](https://www.g2.com/products/paypal/reviews)
  - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [QuickBooks Online Advanced](https://www.g2.com/products/quickbooks-online-advanced/reviews)
  - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## DonorDock Features
**Administration**
- Reporting
- Interaction Tracking
- Automation
- Donor Profiles

**Administration**
- User Dashboard
- Donor Profiles
- Reporting
- Templates
- Customization

**Constituent Management**
- Constituent Profiles
- Online Portal
- Donor Communications

**Fundraising**
- Campaign Management
- Online Donation Portal
- Event Planning
- Recurring Donations
- Peer-to-peer Fundraising
- Mobile Capabilities

**Donor Management**
- Moves Management
- Pledge Tracking
- E-Document Storage
- Acknowledgments & Communications

**Marketing Automation**
- Email Marketing
- Lead Management
- Campaign Management
- Marketing ROI Analytics

**Marketing**
- Email Marketing
- Direct Mail Tools

**Interoperability**
- Event Tracking
- Gift Tracking
- Fund Accounting

**Workflow Automation**
- Donor Prospecting
- Data Entry
- Task Delegation

**Reporting & Analytics**
- Reporting
- Dashboards
- Automated Reports

**Integrations**
- Accounting
- Fundraising
- Grant Management

**Agentic AI - Nonprofit CRM**
- Autonomous Task Execution
- Cross-system Integration

## Top DonorDock Alternatives
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  - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) - 4.6/5.0 (898 reviews)
  - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) - 4.4/5.0 (563 reviews)

