# Best Donor Management Software ## How Many Donor Management Software Products Does G2 Track? **Total Products under this Category:** 186 ### Category Stats (Jul 2026) - **Average Rating:** 4.31/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** DonorSnap (+2.2%) - Among all products in this category, DonorSnap recorded the largest rating increase compared to last month _Last updated: July 31, 2026_ ## How Does G2 Rank Donor Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 17,200+ Authentic Reviews - 186+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Donor Management Software ![G2 Grid® for Donor Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/donor-management/grids.png?focus%5B%5D=97514&focus%5B%5D=56227&focus%5B%5D=144315&focus%5B%5D=4432&focus%5B%5D=14487&focus%5B%5D=51407&focus%5B%5D=14615&focus%5B%5D=4435) Highlighted products: Givebutter, Donorbox, Zeffy, Blackbaud Raiser's Edge NXT, Bloomerang CRM, Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud), Bonterra Network for Good, and Neon CRM. Underlying data: [Grid® JSON](https://www.g2.com/categories/donor-management/grids.json?focus%5B%5D=givebutter&focus%5B%5D=donorbox&focus%5B%5D=zeffy&focus%5B%5D=blackbaud-raiser-s-edge-nxt&focus%5B%5D=bloomerang-crm&focus%5B%5D=agentforce-nonprofit-formerly-salesforce-nonprofit-cloud&focus%5B%5D=bonterra-network-for-good&focus%5B%5D=neon-one-llc-neon-crm) **Sponsored** ### iDonate iDonate simplifies the complexities of digital fundraising so Nonprofits can raise more support and do more good! We do this in 3 simple ways: 1. Simply Connect with Donors: Deploy digital giving experiences across all donor touch-points with our all-in-one-place comprehensive suite of giving tools to increase donor reach and conversion. - Embedded Giving Experience - Donation Landing Pages - Peer-to-Peer - Events - Text-to-Give - Non-Cash Payments 2. Simply Manage & Adapt: Your back-end systems are unique. You need a simple, adaptable, open, and extensible platform that easily integrates & configures to meet your needs & personalized asks. - Unified Dashboards/ Reporting - Adaptable APIs & Webhooks - Native Top CRM Integrations - Chapters and Parent/ Child - Software Development Kit (SDK) - Data Intelligence Signals 3. Simply Grow Your Impact: Finally, you can easily implement advanced fundraising strategies proven to increase donor acquisition, retention, recurring gifts, and more with only a few simple clicks. - A/B Testing & Optimization - Smart Recurring Gifts - Contextual Giving - "Always On" Fundraising - Automated Playbook - Marketing Intelligence (UTM) iDonate provides powerful tools to help nonprofits of any size take control of the giving experience. Customizable, embedded giving forms, personalized peer-to-peer fundraising pages, quick and easy text-to-give tools, and easy to create event pages within the iDonate platform provide the flexibility and control nonprofits need to create meaningful experiences for donors that improve conversion rates, keep donors on the nonprofit’s website, and help raise more funds. Plus, iDonate’s full-service integrated processing network, iDonate Pay, handles all modern payment methods and allows nonprofits to track giving from gift to settlement in a simple, centralized, and most importantly, secure way. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=483&secure%5Bchosen_at%5D=2026-08-01T03%3A50%3A39Z&secure%5Bdisplayable_resource_id%5D=483&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=483&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=88356&secure%5Bresource_id%5D=483&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fdonor-management%3Fopen_modal_url%3D%252Fproducts%252Fdonorbox%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fdonor-management%2526source%253Dcategory&secure%5Btoken%5D=fc806b416630b596301b7647641e2ae0459c62302e9ce1949ac7f10f04e45635&secure%5Burl%5D=https%3A%2F%2Fhubs.ly%2FQ04qwz7J0&secure%5Burl_type%5D=custom_url) ### [Givebutter](https://www.g2.com/products/givebutter/reviews) Givebutter is the most-loved nonprofit fundraising platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple categories of tools, including donation forms, fundraising campaigns, events, auctions, donor management (CRM), email, texting, and more—all for free, thanks to a 100% transparent tip-or-fee model. As the #1 rated nonprofit software company on G2 across multiple categories, Givebutter is on a mission to power the next billion changemakers. For more information on Givebutter, visit https://givebutter.com. Givebutter: Raise more. Pay less. Give better. 💛 **Average Rating:** 4.7/5.0 **Total Reviews:** 2,155 #### How Do G2 Users Rate Givebutter? - **Reporting:** 8.5/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.7/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.7/10 (Category avg: 8.3/10) #### Who Is the Company Behind Givebutter? - **Seller:** [Givebutter](https://www.g2.com/sellers/givebutter) - **Company Website:** www.givebutter.com - **Year Founded:** 2016 - **HQ Location:** Wilmington, DE - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aaff9cfd34ff8707fd2179fbaf8750b2e87d9d93c7677cf62000c24d122bddce&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgivebutter%2Fabout&secure%5Burl_type%5D=linkedin_company_website) 177 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Executive Director, President - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 84% Small, 11% Medium #### What Do G2 Reviewers Say About Givebutter? _AI-generated summary from verified user reviews_ ##### Pros - Users find Givebutter incredibly **easy to use** , allowing quick and efficient setup for fundraising and data management. - Users value the **ease of fundraising** with Givebutter, enjoying seamless campaign management and user-friendly features. - Users love the **intuitive design** of Givebutter, making donation management and fundraising seamlessly simple and efficient. - Users praise the **easy setup** of Givebutter, enabling quick and effective use for fundraising and communication. - Users appreciate the **easy setup** of Givebutter, finding it intuitive and quick for fundraising campaigns. ##### Cons - Users note the **missing features** in Givebutter, highlighting the need for better AI integration and contact management tools. - Users experience **pledge management issues** that complicate tracking donations and affect overall usability during events. - Users express concern over **high fees** , feeling that they impact donations and the overall experience on Givebutter. - Users find the **limited customization** options for contact lists and donation pages frustrating and restrictive. - Users often find **limited features** in Givebutter frustrating, particularly regarding event settings and contact management. #### What Are Recent G2 Reviews of Givebutter? **["Givebutter: User-Friendly Fundraising Platform - Rising Leader in the Development Industry"](https://www.g2.com/survey_responses/givebutter-review-13111971)** **Rating:** 5.0/5.0 stars _— Thavy H._ [Read full review](https://www.g2.com/survey_responses/givebutter-review-13111971) **["A great platform and fastest and most efficient customer service/support"](https://www.g2.com/survey_responses/givebutter-review-6730972)** **Rating:** 5.0/5.0 stars _— Linda P._ [Read full review](https://www.g2.com/survey_responses/givebutter-review-6730972) #### What Are G2 Users Discussing About Givebutter? - [What is Givebutter used for?](https://www.g2.com/discussions/what-is-givebutter-used-for) - 4 comments - [What does Givebutter do?](https://www.g2.com/discussions/what-does-givebutter-do) - 6 comments - [What is give butter?](https://www.g2.com/discussions/what-is-give-butter) - 2 comments - [Is Give butter safe?](https://www.g2.com/discussions/is-give-butter-safe) - 3 comments - [How much does Givebutter cost?](https://www.g2.com/discussions/how-much-does-givebutter-cost) - 5 comments ### [Donorbox](https://www.g2.com/products/donorbox/reviews) Donorbox is an all-in-one fundraising platform designed to help nonprofits overcome key challenges like donor drop-off, limited resources, and the need for sustainable growth. With fast, easy-to-use donation forms, an AI-powered CRM, and seamless in-person giving options like Donorbox Live™ Kiosk, we empower organizations to maximize donations, build lasting donor relationships, and streamline their fundraising efforts – online and on-location. Join 100K+ nonprofits who trust Donorbox to grow their impact and sustain their mission. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,501 #### How Do G2 Users Rate Donorbox? - **Reporting:** 8.5/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.3/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.5/10 (Category avg: 8.3/10) #### Who Is the Company Behind Donorbox? - **Seller:** [Donorbox](https://www.g2.com/sellers/donorbox-422bc4ae-80a0-47f5-8605-804bfe247faa) - **Company Website:** donorbox.org - **Year Founded:** 2014 - **HQ Location:** Arlington County, Virginia - **Twitter:** @Donorbox 6,037 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=40d66a7383a09ce30fd1cb7224660a75550c383d481d31b8dbb2d35284d1b8c0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3704931%2F&secure%5Burl_type%5D=linkedin_company_website) 151 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Executive Director, Director - **Top Industries:** Non-Profit Organization Management, Religious Institutions - **Company Size:** 86% Small, 3% Medium #### What Do G2 Reviewers Say About Donorbox? _AI-generated summary from verified user reviews_ ##### Pros - Users value Donorbox for its **ease of use** , enabling simple setup and convenient online donations integration. - Users commend the **easy setup** of Donorbox, allowing quick integration and effective fundraising campaign creation. - Users love the **setup ease** of Donorbox, enabling quick and efficient fundraising without complications. - Users find **Donations Management** with Donorbox easy to set up, enabling immediate online donations for charities. - Users appreciate the **lower fees and ease of setup** with Donorbox, streamlining their fundraising efforts effectively. ##### Cons - Users express frustration with the **high fees** of Donorbox, feeling it reduces vital funding for nonprofits. - Users often express concern about the **transaction fees** that reduce the impact of small donations made through Donorbox. - Users find **pricing issues** with Donorbox's paid features and integrations, feeling they are too costly for small-scale needs. - Users are frustrated by **payment issues** such as fees and complex account setups that impact their nonprofit operations. - Users express frustration with the **limited customization** options in Donorbox, hindering their branding efforts and user experience. #### What Are Recent G2 Reviews of Donorbox? **["Clear, Accessible Donation Tool with Smooth Squarespace Integration"](https://www.g2.com/survey_responses/donorbox-review-13179793)** **Rating:** 4.0/5.0 stars _— Elisabeth H._ [Read full review](https://www.g2.com/survey_responses/donorbox-review-13179793) **["DonorBox is the answer to all our donation and membership needs as a small PTA"](https://www.g2.com/survey_responses/donorbox-review-13179027)** **Rating:** 5.0/5.0 stars _— Kelly S._ [Read full review](https://www.g2.com/survey_responses/donorbox-review-13179027) #### What Are G2 Users Discussing About Donorbox? - [Is Donorbox a payment processor?](https://www.g2.com/discussions/is-donorbox-a-payment-processor) - [Does Donorbox take a cut?](https://www.g2.com/discussions/does-donorbox-take-a-cut) - [What is Donorbox?](https://www.g2.com/discussions/what-is-donorbox) - [Is Donorbox a CRM?](https://www.g2.com/discussions/is-donorbox-a-crm) ### [Zeffy](https://www.g2.com/products/zeffy/reviews) Zeffy is a nonprofit fundraising platform where every dollar raised stays with the mission. Unlike most fundraising tools, which charge 5% or more per transaction, Zeffy covers all credit card processing fees and platform costs — funded instead by optional tips donors leave at checkout. Development directors, fundraising coordinators, treasurers, and executive directors rely on Zeffy to run their entire fundraising operation from one place, whether they lead a small community organization or a national charity with thousands of donors. The fee problem is real: on a $100,000 campaign, transaction fees alone can redirect $5,000 or more away from programs before a single dollar reaches the cause. Zeffy eliminates this loss entirely. Nonprofits pay no platform fee, no monthly subscription, and no hidden charge — every processing cost is absorbed so the full amount raised goes to the mission. From one dashboard, organizations can create donation forms, sell event tickets, run raffles, manage online auctions, launch peer-to-peer campaigns, handle memberships with automatic renewal, and operate an online shop. In-person fundraising is handled through a tap-to-pay mobile app that accepts payments on the spot. For donor communications, Zeffy includes a built-in email and newsletter platform as well as a postmail service that sends physical letters and postcards directly to donors. Giving history, contact records, and automated tax receipts for eligible organizations are managed through a built-in CRM, with real-time reporting across all fundraising types. Zeffy connects with the tools nonprofits already use. Donation forms and campaign pages embed directly into WordPress, Wix, Squarespace websites and more! Donors can give through Apple Pay, Google Pay, PayPal, and Venmo alongside standard credit and debit cards. Teams that rely on Mailchimp, Constant Contact, or social outreach through Facebook, Instagram, and WhatsApp can continue using those channels alongside Zeffy. QuickBooks integration keeps financial records current without manual exports. More than 100,000 nonprofits — from Big Brothers Big Sisters chapters and local YMCAs to neighborhood food banks, faith communities, and grassroots advocacy groups — have raised over $2 billion through Zeffy, saving more than $100 million in fees that returned directly to programs. Organizations that switch to Zeffy typically eliminate platform fees on the first campaign — without changing how they fundraise. **Average Rating:** 4.9/5.0 **Total Reviews:** 1,217 #### How Do G2 Users Rate Zeffy? - **Reporting:** 9.0/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.7/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 9.4/10 (Category avg: 8.3/10) #### Who Is the Company Behind Zeffy? - **Seller:** [Zeffy](https://www.g2.com/sellers/zeffy-0fff6cf3-999d-4024-9587-e9575dd1d531) - **Company Website:** www.zeffy.com - **Year Founded:** 2017 - **HQ Location:** Montreal, CA - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2c378554311f6a327d559b9c0093c21806e18326a3db49d4e8aa381d67648cd2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzeffy%2F&secure%5Burl_type%5D=linkedin_company_website) 59 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Executive Director, President - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 47% Small, 3% Medium #### What Do G2 Reviewers Say About Zeffy? _AI-generated summary from verified user reviews_ ##### Pros - Users find Zeffy to be a **streamlined and user-friendly platform** , effortlessly meeting their organizational needs. - Users value the **easy setup** of Zeffy, finding it seamless and straightforward for managing fundraising events. - Users praise Zeffy for its **no fees** , enabling small non-profits to maximize every donation for their causes. - Users find Zeffy's **setup ease** instrumental, allowing for quick and effortless organization of fundraising events. - Users love Zeffy for its **efficient fundraising capabilities** , making event donations and ticket sales easy and organized. ##### Cons - Users find that Zeffy lacks a **comprehensive donation management system** , needing additional features for effective fundraising. - Users feel the need for **enhanced auction features** and better organization options to improve their Zeffy experience. - Users find Zeffy's **limited design flexibility and permission structure** hinders effective campaign management and presentation. - Users express concerns over **payment issues** , particularly regarding hidden fees impacting their nonprofit budgeting and donor clarity. - Users note **limited customization** options in Zeffy, suggesting it lacks necessary features for complex workflows and branding. #### What Are Recent G2 Reviews of Zeffy? **["We now use Zeffy for almost all donor/member records."](https://www.g2.com/survey_responses/zeffy-review-13136071)** **Rating:** 5.0/5.0 stars _— Membership K._ [Read full review](https://www.g2.com/survey_responses/zeffy-review-13136071) **["Effortless Fundraising with No Processing Fees"](https://www.g2.com/survey_responses/zeffy-review-12396570)** **Rating:** 4.5/5.0 stars _— Erica J._ [Read full review](https://www.g2.com/survey_responses/zeffy-review-12396570) ### [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) On average, Raiser's Edge NXT customers experience: - 35% growth in number of donors - 48% growth in number of gifts - 44% growth in total dollars raised Blackbaud Raisers Edge NXT is a cloud-based fundraising and relationship management solution that's smart, fully integrated, and purpose-built exclusively for fundraising. Its advanced technology will streamline your data and reporting processes, increasing operational efficiency, and provide insight to every stage of the constituent lifecycle, helping you attract new supporters, engage them with the right communications according to their unique preferences, and grow their impact on your mission. **Average Rating:** 3.9/5.0 **Total Reviews:** 638 #### How Do G2 Users Rate Blackbaud Raiser's Edge NXT? - **Reporting:** 7.4/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 7.6/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.2/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 6.6/10 (Category avg: 8.3/10) #### Who Is the Company Behind Blackbaud Raiser's Edge NXT? - **Seller:** [Blackbaud](https://www.g2.com/sellers/blackbaud) - **Company Website:** www.blackbaud.com - **Year Founded:** 1981 - **HQ Location:** Charleston, South Carolina - **Twitter:** @blackbaud 32,521 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=24438ecbf1e183dd6bff9ca57dbd70e0133659352350219ceba1a32342a1a6d6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F162724%2F&secure%5Burl_type%5D=linkedin_company_website) 3,233 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Development Associate, Development Coordinator - **Top Industries:** Non-Profit Organization Management, Higher Education - **Company Size:** 48% Medium, 41% Small #### What Do G2 Reviewers Say About Blackbaud Raiser's Edge NXT? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **ease of use** of Blackbaud Raiser's Edge NXT, enjoying its user-friendly interface and efficiency. - Users appreciate the **intuitive design** of Blackbaud Raiser's Edge NXT, making it easy for novices to navigate. - Users appreciate the **user-friendly interface** of Blackbaud Raiser's Edge NXT, making navigation intuitive and straightforward. - Users value the **flexibility and comprehensive features** of Raiser's Edge NXT, enhancing their data management and fundraising efforts. - Users highly value the **flexibility and comprehensive features** of Blackbaud Raiser's Edge NXT for effective donor management. ##### Cons - Users find **missing features** frustrating, citing limitations like lack of webview and insufficient event form options. - Users express frustration over **database issues** , lacking important functionalities in WebView compared to the database view. - Users find the **limited features** frustrating, wishing for enhancements like multi-donor view and improved database functions. - Users find **limited functionality** in Blackbaud Raiser's Edge NXT compared to the traditional database, complicating tasks. - Users desire **limited access** to multiple donors simultaneously, wishing for enhanced integrations and features in Raiser's Edge NXT. #### What Are Recent G2 Reviews of Blackbaud Raiser's Edge NXT? **["RE NXT Streamlines Data Management, Fundraising Workflows, and Reporting"](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-13175029)** **Rating:** 4.5/5.0 stars _— M. H._ [Read full review](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-13175029) **["Easy Snapshots and Notes—Data Always at Your Fingertips"](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-13176726)** **Rating:** 4.5/5.0 stars _— Shirley D._ [Read full review](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-13176726) #### What Are G2 Users Discussing About Blackbaud Raiser's Edge NXT? - [What is Blackbaud Raiser's Edge NXT used for?](https://www.g2.com/discussions/what-is-blackbaud-raiser-s-edge-nxt-used-for) - [How much does Raiser's Edge NXT cost?](https://www.g2.com/discussions/how-much-does-raiser-s-edge-nxt-cost) - [What is the difference between Raiser's Edge and Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-the-difference-between-raiser-s-edge-and-raiser-s-edge-nxt) - 2 comments - [Is Raiser's Edge a CRM database?](https://www.g2.com/discussions/is-raiser-s-edge-a-crm-database) - [What is Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-raiser-s-edge-nxt) - 1 comment ### [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) Bloomerang CRM helps you raise more by turning donor data into deeper relationships and smarter strategies. With a complete 360º view of every supporter, this intuitive solution makes it easy to identify top prospects, personalize outreach, and retain more donors—without the complexity of disconnected tools or messy spreadsheets. Engagement and Generosity Scores, real-time dashboards, and powerful mobile access help you see who’s ready to give and when to reach out—so you can fundraise with confidence. From first-time donors to lifelong champions, every interaction is an opportunity to inspire greater generosity. As part of the Bloomerang Giving Platform, Bloomerang CRM connects seamlessly with your fundraising, volunteer, and stewardship tools—giving your entire team a single, unified view of donor relationships. Whether you’re planning a campaign, segmenting your list, or building your year-end appeal, Bloomerang CRM helps you move faster, raise smarter, and grow stronger. Your mission deserves more than incremental progress. Unlock an unstoppable support engine with Bloomerang’s revolutionary Giving Platform, turning every action into deeper donor connections and a compounding cycle of growth. Raise more, retain more, and reach further than ever before. **Average Rating:** 4.6/5.0 **Total Reviews:** 898 #### How Do G2 Users Rate Bloomerang CRM? - **Reporting:** 9.0/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10) - **Gift Tracking:** 9.0/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.9/10 (Category avg: 8.3/10) #### Who Is the Company Behind Bloomerang CRM? - **Seller:** [Bloomerang Giving Platform](https://www.g2.com/sellers/bloomerang-giving-platform) - **Company Website:** bloomerang.co - **Year Founded:** 2012 - **HQ Location:** Indianapolis - **Twitter:** @bloomerangTech 7,701 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=85efce2aaf6570673f79ee2f202b4fa81c75344c4cb7d40832c7ccc2bf0c8ba1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2675499%2F&secure%5Burl_type%5D=linkedin_company_website) 577 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Executive Director, Director of Development - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 81% Small, 18% Medium #### What Do G2 Reviewers Say About Bloomerang CRM? _AI-generated summary from verified user reviews_ ##### Pros - Users highlight the **ease of use** of Bloomerang CRM, making navigation and reporting straightforward for everyone. - Users value the **robust report generation** in Bloomerang CRM, finding it essential for tracking donor engagement and progress. - Users highly value the **informative reporting features** of Bloomerang, enabling them to easily access accurate data. - Users find Bloomerang to be **intuitive and user-friendly** , making donor management a seamless and enjoyable process. - Users highlight the **exceptional customer support** of Bloomerang CRM, praising their patience and training in resolving inquiries. ##### Cons - Users find Bloomerang CRM has **limited features** , lacking necessary tools for effective email tracking and survey customization. - Users find Bloomerang's email functionality **lacks customization** , limiting their ability to send tailored communications effectively. - Users feel the **limited customization** options hinder their ability to tailor features like emails and reporting effectively. - Users feel the **email management features are limited** , needing better customization options and improved response tracking. - Users find the **learning curve steep** due to its robust features and lack of personalized training support. #### What Are Recent G2 Reviews of Bloomerang CRM? **["All-in-One Database with an Exceptionally Helpful Bloomerang AI Assistant"](https://www.g2.com/survey_responses/bloomerang-crm-review-13131545)** **Rating:** 5.0/5.0 stars _— Jenny B._ [Read full review](https://www.g2.com/survey_responses/bloomerang-crm-review-13131545) **["Bloom’s QuickBooks Integration & Mission Team Management Saves Us 45 Hours a Week"](https://www.g2.com/survey_responses/bloomerang-crm-review-12972942)** **Rating:** 5.0/5.0 stars _— Julie S._ [Read full review](https://www.g2.com/survey_responses/bloomerang-crm-review-12972942) #### What Are G2 Users Discussing About Bloomerang CRM? - [What is Bloomerang used for?](https://www.g2.com/discussions/what-is-bloomerang-used-for) - [What is Qgiv used for?](https://www.g2.com/discussions/what-is-qgiv-used-for) - [What is donor management?](https://www.g2.com/discussions/what-is-donor-management) - 1 comment - [What does Qgiv do?](https://www.g2.com/discussions/what-does-qgiv-do) - [What is the best donor management software?](https://www.g2.com/discussions/bloomerang-what-is-the-best-donor-management-software) - 1 comment ### [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) 1) At Salesforce.org, we believe technology when used for good can change the world. It is the most powerful equalizer of our time, providing access to data, knowledge, and above all, connections. Salesforce.org (http://salesforce.org/) offers solutions built on the Salesforce platform, designed for the needs of nonprofits, educational institutions, and foundations. As a social enterprise, the more missions our technology supports, the more we’re able to invest back into innovation and communities, creating an endless circle of good. 2) The Nonprofit Cloud offers nonprofits solutions in: \* Fundraising \* Reporting and Analytics \* Income Management \* Donor Engagement \* Donation Management \* Marketing Communications and Engagement \* Personalized Journeys \* Marketing Automation \* Community Portals \* Attribution & AI \* Program Management and Service Delivery \* Program Delivery \* Grants Management \* Impact Measurement \* Volunteer Management \* Advocacy \* Hotline/Helpline Management \* Case Management \* Project Management \* Salesforce.org (http://salesforce.org/) also offers Foundations and grantmaking nonprofits outbound grants management solutions. 3) The Nonprofit Cloud has solutions to help you manage and deliver your programs and services, raise more funds, engage more effectively with your stakeholders, and understand and share your impact all on a single technology platform. And you don't have to go it alone. Nonprofits have unique technology needs so Salesforce.org (http://salesforce.org/) offers Success Services for: \* Always-on expertise: learn from the people who know Salesforce best \* Data-driven insights: plan your strategic roadmap \* Design-led innovation: create experiences that delight your constituents We also have an incredible ecosystem of implementation partners with subject matter expertise to help you get your system configured right the first time and up and running quickly and effectively. Nonprofits everywhere are choosing the #1 CRM platform over Salesforce competitors like never before. Join them. \* 89% of Salesforce.org customers say Salesforce has helped improve their ability to achieve their mission \* +49% faster response to constituents \* +24% donor retention \* -32% service and support costs \* -17% cost per dollar raised **Average Rating:** 4.1/5.0 **Total Reviews:** 82 #### How Do G2 Users Rate Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? - **Reporting:** 8.0/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.6/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 7.1/10 (Category avg: 8.3/10) #### Who Is the Company Behind Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce 579,511 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website) 83,223 employees on LinkedIn® - **Ownership:** NYSE:CRM #### Who Uses This Product? - **Top Industries:** Non-Profit Organization Management - **Company Size:** 62% Small, 34% Medium #### What Do G2 Reviewers Say About Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **customizability** of Agentforce Nonprofit, enhancing fundraising and program management efficiency. - Users value the **customization capabilities** of Agentforce Nonprofit, facilitating tailored solutions for nonprofit fundraising and programs. - Users appreciate the **customizability and comprehensive features** of Agentforce Nonprofit, enhancing fundraising and program management efficiency. - Users benefit from the **flexible CRM integration** of Agentforce Nonprofit, allowing customization to suit specific program needs. - Users value the **ability to efficiently store and access information** with Agentforce Nonprofit, enhancing their data management experience. ##### Cons - Users find the **confusing terminology** challenging, making data management mistakes more likely despite training efforts. - Users find that there's a **difficult learning curve** due to its differences from other Salesforce products. - Users find the **difficult learning curve** challenging as it differs from other Salesforce products, requiring time to adapt. - Users find the pricing of Agentforce Nonprofit to be **expensive** , alongside concerns about implementation and customer service. - Users express concerns about the **high fees** and aggressive billing process associated with Agentforce Nonprofit. #### What Are Recent G2 Reviews of Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? **["Effortless Donation and Volunteer Tracking"](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-11844107)** **Rating:** 5.0/5.0 stars _— Julio E. R._ [Read full review](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-11844107) **["A Win-Win Start: 10 Free Licenses to Try Before You Invest"](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-12458424)** **Rating:** 5.0/5.0 stars _— Verified User in Pharmaceuticals_ [Read full review](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-12458424) #### What Are G2 Users Discussing About Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? - [What is Salesforce for Ngo?](https://www.g2.com/discussions/what-is-salesforce-for-ngo) - [Which non profits use Salesforce?](https://www.g2.com/discussions/which-non-profits-use-salesforce) - [What is the Salesforce Nonprofit Success Pack?](https://www.g2.com/discussions/what-is-the-salesforce-nonprofit-success-pack) - [How can Salesforce help non profits?](https://www.g2.com/discussions/how-can-salesforce-help-non-profits) - 1 comment ### [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) Reach your fundraising goals, connect with supporters, and advance your mission with Bonterra Network for Good all-in-one fundraising software. Overwhelmed by messy spreadsheets, toggling between applications, or tripping over complex and unnecessary features that aren’t worth paying for? Network for Good brings together all the tools, features, and guidance you need so you can confidently raise funds and build strong donor relationships. Built for small and growing nonprofits, only Network for Good is designed to help you become a better fundraiser. Get donor management, powerful communication tools, online fundraising features, and more—all in one integrated software. Plus, our best-in-class onboarding, customer service, and data migration are always included. **Average Rating:** 4.6/5.0 **Total Reviews:** 415 #### How Do G2 Users Rate Bonterra Network for Good? - **Reporting:** 8.6/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10) - **Gift Tracking:** 9.1/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.9/10 (Category avg: 8.3/10) #### Who Is the Company Behind Bonterra Network for Good? - **Seller:** [Bonterra](https://www.g2.com/sellers/bonterra) - **Company Website:** www.bonterratech.com - **Year Founded:** 2022 - **HQ Location:** Austin, United States - **Twitter:** @BonterraTech 922 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=add4d567dfd687337578fd15f087a1243216bf44ec93c57a7ffbf491c2657c54&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbonterra-tech%2F&secure%5Burl_type%5D=linkedin_company_website) 1,322 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Executive Director, Development Director - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 87% Small, 11% Medium #### What Do G2 Reviewers Say About Bonterra Network for Good? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **ease of use** of Bonterra Network for Good, praising its intuitive layout and seamless integration. - Users appreciate the **comprehensive functionalities** of Bonterra, enhancing donor management and campaign coordination effectively. - Users praise the **effective donations management** features of Bonterra Network for Good, enhancing donor engagement and communication. - Users find Bonterra Network for Good's **donor management** invaluable for tracking donations and maintaining donor communication effectively. - Users appreciate the **intuitive layout** of Bonterra Network for Good, enabling easy navigation and effective fundraising management. ##### Cons - Users find the **high fees** of Bonterra Network for Good burdensome, limiting its affordability for small organizations. - Users find the **missing features** in Bonterra Network for Good hinder their ability to effectively manage events and reporting. - Users experience **poor customer support** , finding online chat unresponsive and issues difficult to resolve efficiently. - Users find the **confusing interface** of Bonterra Network for Good challenging, complicating usage and causing frustration. - Users express frustration with **inconsistent donation management** and difficulties in personalizing mass communications effectively. #### What Are Recent G2 Reviews of Bonterra Network for Good? **["Network for Good: Reliable, Easy-to-Use Fundraising Platform with Exceptional Support"](https://www.g2.com/survey_responses/bonterra-network-for-good-review-13053558)** **Rating:** 5.0/5.0 stars _— Susan M._ [Read full review](https://www.g2.com/survey_responses/bonterra-network-for-good-review-13053558) **["Amazing for Small Nonprofits: Great Filters, QuickBooks Integration, and Helpful Support"](https://www.g2.com/survey_responses/bonterra-network-for-good-review-13110581)** **Rating:** 4.5/5.0 stars _— Velma W._ [Read full review](https://www.g2.com/survey_responses/bonterra-network-for-good-review-13110581) #### What Are G2 Users Discussing About Bonterra Network for Good? - [What is Network for Good used for?](https://www.g2.com/discussions/what-is-network-for-good-used-for) - 1 comment ### [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) Neon CRM is the nonprofit relationship management platform that empowers small and midsize nonprofits to make and maintain the personal connections that drive real, long-term growth. Instead of juggling disconnected tools and spreadsheets, your team can manage fundraising, communications, events, and supporter data in one intuitive, modern platform—giving you a complete view of every supporter relationship. With all your data and tools in one place, Neon CRM provides a true 360° view of your supporters. You can see how donors give over time, how volunteers engage, and how participants show up across campaigns and events. This insight makes it easier to spot opportunities, like turning a first-time donor into a monthly supporter or nurturing a long-time volunteer into a future major giver. Neon CRM’s powerful fundraising tools help you raise more while building a stronger, more connected community. Create flexible, conversion-friendly donation forms, run targeted campaigns, and grow a sustainable recurring giving program. Engage supporters with built-in tools for peer-to-peer fundraising, volunteer management, memberships, and events—all fully connected to your donor data so every interaction deepens the relationship. As your organization grows, Neon CRM helps ensure you’re always communicating with purpose. You can easily set up automated welcome series, timely thank-you messages, and thoughtful re-engagement emails that feel personal and authentic. These automations save your team hours of manual work while ensuring supporters receive the right message at the right time—strengthening trust and increasing donor loyalty. Putting personal connections first leads to measurable results. Nonprofits using Neon CRM see an average donation growth of 33% in their first year. By unifying data, reducing manual work, and enabling more meaningful engagement, Neon CRM helps organizations grow without losing the human touch that makes their mission matter. Free live chat, email, and phone support are included with every Neon CRM plan! With a dedicated U.S.-based support hub, 24/7 intelligent troubleshooting, faster response times, and expanded weekend availability, Neon One now provides industry-leading customer support. At Neon One, we believe your technology should grow with you. That’s why Neon CRM offers fair, affordable pricing on a sliding scale based on your organization’s revenue, not the number of contacts in your database. You can focus on building relationships and increasing impact, confident that your platform is designed to support you at every stage of growth. **Average Rating:** 4.2/5.0 **Total Reviews:** 429 #### How Do G2 Users Rate Neon CRM? - **Reporting:** 7.9/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.4/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.4/10 (Category avg: 8.3/10) #### Who Is the Company Behind Neon CRM? - **Seller:** [Neon One, LLC](https://www.g2.com/sellers/neon-one-llc) - **Company Website:** neonone.com - **Year Founded:** 2018 - **HQ Location:** Chicago, IL - **Twitter:** @NeonOneTech 629 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=be9ee40dd2bed6347ad8beab022ad95d8b00b52131431ecfffd585a7d44cf335&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fneonone%2F&secure%5Burl_type%5D=linkedin_company_website) 192 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Executive Director, Director of Development - **Top Industries:** Non-Profit Organization Management, Performing Arts - **Company Size:** 86% Small, 10% Medium #### What Do G2 Reviewers Say About Neon CRM? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **ease of use** of Neon CRM, appreciating its intuitive design and swift navigation for all team members. - Users value the **intuitive design and comprehensive features** of Neon CRM, making nonprofit management seamless and effective. - Users praise the **responsive and caring customer support** of Neon CRM, enhancing overall satisfaction and experience. - Users praise Neon CRM for its **responsive support and efficient donor management** , making record creation and donation entry seamless. - Users appreciate the **all-in-one solution** of Neon CRM, simplifying nonprofit tasks for better efficiency and ease of use. ##### Cons - Users find the **difficult learning** curve challenging, often needing additional training and support to navigate advanced features. - Users find Neon CRM's reporting and event management features **not intuitive** , leading to confusion and inefficiency in usage. - Users find Neon CRM **lacking essential features** , as many functionalities require manual setup and have limitations. - Users find the **missing features** in Neon CRM frustrating, limiting their ability to manage data effectively and efficiently. - Users struggle with **inefficient reporting** , finding the updated features complicated and challenging for non-experts to navigate. #### What Are Recent G2 Reviews of Neon CRM? **["All-in-One Fundraising, Email & Events Platform That Saves Us Time"](https://www.g2.com/survey_responses/neon-crm-review-13192606)** **Rating:** 5.0/5.0 stars _— Tiffany C._ [Read full review](https://www.g2.com/survey_responses/neon-crm-review-13192606) **["NeonOne review"](https://www.g2.com/survey_responses/neon-crm-review-13189717)** **Rating:** 5.0/5.0 stars _— Mitchell C._ [Read full review](https://www.g2.com/survey_responses/neon-crm-review-13189717) ### [Daxko Operations](https://www.g2.com/products/daxko-operations/reviews) Daxko Operations is a modern nonprofit management software platform that helps membership-based community organizations manage membership, programs, payments, reporting, and engagement in one secure, unified system. Built specifically for YMCAs, JCCs, Boys & Girls Clubs, and health and wellness organizations, it supports the operational and financial workflows required to run multi-location community centers at scale. Built to support the real-world complexity of nonprofit organizations, Daxko Operations handles high-volume check-ins, flexible program administration, recurring billing, and day-to-day staff workflows without relying on disconnected tools or manual workarounds. Core capabilities are live today and designed to work together out of the box, helping teams standardize processes and reduce operational friction across departments. Security, privacy, and compliance are foundational to the platform. Daxko Operations includes enterprise-grade security controls, role-based access, and strong data governance to help protect sensitive member and financial information. Integrated payments and financial workflows support accurate billing, and more reliable financial reporting, giving leadership teams confidence in operational performance. Built-in automation and intelligent insights help reduce administrative burden, improve accuracy, and give decision-makers clearer visibility into performance across the organization. With one source of truth for membership, programs, and financial activity, teams can operate more efficiently and focus more time on serving their communities. Key capabilities include: • Membership management and member account tools for community-based organizations • Program management software for registrations, schedules, events, and capacity-based offerings • Integrated payments that support revenue collection and reconciliation Dashboards and analytics for operational visibility and board-ready insights • Enterprise-grade data security, privacy protections, and role-based access controls • Automations and AI-powered insights that reduce manual effort and improve consistency Daxko Operations is trusted by nonprofit leaders who need software that works the way their organization works by delivering clarity, control, and reliability without depending on future feature promises. **Average Rating:** 4.3/5.0 **Total Reviews:** 101 #### How Do G2 Users Rate Daxko Operations? - **Reporting:** 8.3/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.5/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 7.7/10 (Category avg: 8.3/10) #### Who Is the Company Behind Daxko Operations? - **Seller:** [Daxko](https://www.g2.com/sellers/daxko) - **Company Website:** www.daxko.com - **Year Founded:** 1998 - **HQ Location:** Birmingham, AL - **Twitter:** @Daxko 2,161 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c9fb7ab47536103943fe940d4f8c967a0874fe12e7deffd280953c047b34486&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdaxko&secure%5Burl_type%5D=linkedin_company_website) 888 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Health, Wellness and Fitness, Non-Profit Organization Management - **Company Size:** 63% Medium, 22% Small #### What Do G2 Reviewers Say About Daxko Operations? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Daxko Operations, finding it quick and straightforward for daily tasks. - Users value the **efficiency** of Daxko Operations, enabling seamless access and streamlined communication across departments. - Users value the **efficiency improvement** Daxko Operations provides, allowing teams to focus more on community service. - Users appreciate the **navigation ease** of Daxko Operations, finding it quick and intuitive for daily tasks. - Users value the **user-friendly interface and robust features** of Daxko Operations, enhancing efficiency in health and wellness management. ##### Cons - Users experience **technical issues** with Daxko Operations, including crashes and difficulties integrating peripherals and managing digital files. - Users feel the need for **missing features** like direct credit application and a help button for easier navigation. - Users find Daxko Operations **not user-friendly** , struggling with navigation, outdated interface, and report accessibility. - Users often find **constant changes and updates** frustrating, complicating donor searches and fundraising component usability. - Users find **accounting limitations** in Daxko Operations, especially regarding payment scheduling and attendance tracking features. #### What Are Recent G2 Reviews of Daxko Operations? **["Easy to Navigate, Reliable Performance—Daxko Keeps Our Programs Organized"](https://www.g2.com/survey_responses/daxko-operations-review-12855783)** **Rating:** 4.5/5.0 stars _— Hailey W._ [Read full review](https://www.g2.com/survey_responses/daxko-operations-review-12855783) **["Efficient Member Management, Needs Sign-Up Improvements"](https://www.g2.com/survey_responses/daxko-operations-review-11057361)** **Rating:** 5.0/5.0 stars _— Jason C._ [Read full review](https://www.g2.com/survey_responses/daxko-operations-review-11057361) #### What Are G2 Users Discussing About Daxko Operations? - [What does Daxko Engage do?](https://www.g2.com/discussions/what-does-daxko-engage-do) - [What is Daxko ymca?](https://www.g2.com/discussions/what-is-daxko-ymca) - [How much does Daxko cost?](https://www.g2.com/discussions/daxko-engage-how-much-does-daxko-cost) - [What is Daxko mobile app?](https://www.g2.com/discussions/what-is-daxko-mobile-app) - [What does Daxko do?](https://www.g2.com/discussions/what-does-daxko-do) ### [Fundraise Up](https://www.g2.com/products/fundraise-up/reviews) Fundraise Up is a fundraising platform built to maximize donation revenue. It helps nonprofits increase conversion, grow recurring giving, and deliver a high-performing donor experience. Trusted by organizations like UNICEF USA, The Salvation Army UK, and American Heart Association, Fundraise Up combines AI-driven optimization, fast mobile-first donation experiences, modern payment methods, and real-time CRM integrations. The result: more donors, higher average gifts, and more revenue — with less manual work. Key Features Checkout Conversion-optimized donation forms designed to outperform industry benchmarks — delivering up to 3× higher conversion rates and 30% larger average gifts. Recurring Giving AI-driven prompts turn one-time donors into recurring supporters, helping build predictable revenue. Donors can easily manage their plans, receipts, and payment methods through a self-service Donor Portal. Donor Experience A seamless global experience with dozens of payment methods, 25+ languages, and 135+ currencies — optimized for speed, mobile, and ease of use. Built for enterprise nonprofits, Fundraise Up delivers best-in-class security and compliance, AI-powered optimization, and 99.99% uptime. Pricing is transparent, with no contracts, platform fees, or hidden costs — aligning success with the revenue you raise. **Average Rating:** 4.8/5.0 **Total Reviews:** 85 #### How Do G2 Users Rate Fundraise Up? - **Reporting:** 9.2/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10) - **Gift Tracking:** 7.8/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 9.1/10 (Category avg: 8.3/10) #### Who Is the Company Behind Fundraise Up? - **Seller:** [Fundraise Up](https://www.g2.com/sellers/fundraise-up) - **Company Website:** fundraiseup.com - **Year Founded:** 2017 - **HQ Location:** Brooklyn, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e27da064190711a2cc912a7adfc4b9af8f31399604bfbeb40c5c4226804e6579&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffundraiseup%2F&secure%5Burl_type%5D=linkedin_company_website) 360 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 66% Small, 31% Medium #### What Do G2 Reviewers Say About Fundraise Up? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **swift and effective customer support** , making integration and assistance hassle-free and reliable. - Users appreciate the **ease of use** of Fundraise Up, making donation processes simple and intuitive for everyone. - Users love the **easy integrations** of Fundraise Up, making it simple to implement and enhance donor experiences. - Users commend the **seamless CRM integration** of Fundraise Up, enhancing their overall experience and ease of use. - Users appreciate the **easy setup** of Fundraise Up, finding it intuitive and seamless for both donors and staff. ##### Cons - Users find **limited customization options** in Fundraise Up, particularly for advanced features and specific layout requirements. - Users find **missing features** frustrating, as some desired options and customizations are not available in Fundraise Up. - Users express concern over the **high fees** associated with Fundraise Up, affecting overall satisfaction and budget management. - Users struggle with **integration issues** such as limited connectivity with advertising platforms and Salesforce, complicating workflows. - Users find **advanced customization options limited** in Fundraise Up, especially without developer support, making setup challenging. #### What Are Recent G2 Reviews of Fundraise Up? **["Feature-Rich Fundraising Solution with Fantastic Support"](https://www.g2.com/survey_responses/fundraise-up-review-12876405)** **Rating:** 5.0/5.0 stars _— Verified User in Fund-Raising_ [Read full review](https://www.g2.com/survey_responses/fundraise-up-review-12876405) **["Easy Setup, Seamless Donations, and Responsive Support with Fundraise Up"](https://www.g2.com/survey_responses/fundraise-up-review-12454009)** **Rating:** 5.0/5.0 stars _— Sam V._ [Read full review](https://www.g2.com/survey_responses/fundraise-up-review-12454009) ### [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) DonorPerfect is the nonprofit platform that makes it easy to do good. In a single system, development teams can make better decisions, build meaningful connections, and boost revenue by 25% in the first year. From solicitation to stewardship, DonorPerfect is known for its simple tools that drive community impact. Any size organization can manage contacts, automate tasks, analyze trends, measure progress, and share updates—all from one reliable source, and with top-rated support. Trusted by 75,000 nonprofit professionals, DonorPerfect makes it easy to do good. From sustaining your mission to simplifying daily tasks, DonorPerfect provides an all-in-one system for fundraising success, support, and sustainability. Out of the box, DonorPerfect includes powerful features like Constant Contact digital marketing, advanced custom reporting, and automated donor management, allowing nonprofits to make informed decisions and meaningful connections. **Average Rating:** 4.4/5.0 **Total Reviews:** 563 #### How Do G2 Users Rate DonorPerfect? - **Reporting:** 8.1/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.7/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.3/10 (Category avg: 8.3/10) #### Who Is the Company Behind DonorPerfect? - **Seller:** [DonorPerfect](https://www.g2.com/sellers/donorperfect) - **Company Website:** www.donorperfect.com - **Year Founded:** 1981 - **HQ Location:** Fort Washington, PA - **Twitter:** @DonorPerfect 6,877 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0fa3f2c383805221f649934755c092be4b2818f3d506e0eec3029f0ef50a430f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fshowcase%2Fdonorperfect-software%2F&secure%5Burl_type%5D=linkedin_company_website) 277 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Executive Director, Director of Development - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 77% Small, 22% Medium #### What Do G2 Reviewers Say About DonorPerfect? _AI-generated summary from verified user reviews_ ##### Pros - Users praise DonorPerfect for its **exceptional customer support** , highlighting their timely, knowledgeable, and friendly assistance. - Users find DonorPerfect to be **very easy to use** , streamlining donor management and ensuring team collaboration. - Users appreciate the **timely, knowledgeable, and friendly customer support** of DonorPerfect, enhancing their overall experience. - Users appreciate the **intuitive and robust features** of DonorPerfect, enhancing donor management and operational efficiency. - Users value the **ease of use** in DonorPerfect, appreciating its intuitive design and efficient donor management features. ##### Cons - Users note **missing features** in DonorPerfect, leading to a less intuitive experience compared to newer CRM options. - Users find it challenging due to **limited reporting capabilities** and a lack of donor self-management options. - Users find the **steep learning curve** of DonorPerfect challenging, often feeling overwhelmed by its numerous features. - Users find the **difficult reporting** features of DonorPerfect challenging, making data pulls less intuitive and user-friendly. - Users often experience **poor customer support** , especially when needing help with report creation and technical issues. #### What Are Recent G2 Reviews of DonorPerfect? **["Top-Notch Support: Chatbot, Helpline, and Clear Webinars"](https://www.g2.com/survey_responses/donorperfect-review-12270274)** **Rating:** 4.0/5.0 stars _— Beth D._ [Read full review](https://www.g2.com/survey_responses/donorperfect-review-12270274) **["Modern, Intuitive CRM with Excellent Support and Reporting"](https://www.g2.com/survey_responses/donorperfect-review-12203584)** **Rating:** 4.0/5.0 stars _— Emily K._ [Read full review](https://www.g2.com/survey_responses/donorperfect-review-12203584) #### What Are G2 Users Discussing About DonorPerfect? - [What is DonorPerfect used for?](https://www.g2.com/discussions/what-is-donorperfect-used-for) - [What is the best donor management software?](https://www.g2.com/discussions/donorperfect-what-is-the-best-donor-management-software) - [How much does donor perfect cost?](https://www.g2.com/discussions/how-much-does-donor-perfect-cost) - 1 comment - [Is DonorPerfect a CRM?](https://www.g2.com/discussions/is-donorperfect-a-crm) - 1 comment - [What is DonorPerfect?](https://www.g2.com/discussions/what-is-donorperfect) ### [GiveSmart](https://www.g2.com/products/givesmart/reviews) GiveSmart is the all-in-one fundraising, event, and donor management platform built for purpose-driven organizations ready to do more with less. In a world where nonprofits are stretched thin—juggling disconnected tools, limited resources, and rising expectations—GiveSmart helps you bring on better: - Connect more with donors through engaging auctions, events, and digital campaigns - all in one place. - Manage more with unlimited access to any type of campaign and a connected platform that simplifies operations. - Expect more from a trusted partner empowering thousands of nonprofits and associations to raise billions and deepen donor relationships. Whether you're hosting a gala, launching a giving day, or stewarding donors year-round, GiveSmart is your connected solution for maximizing impact. Bring on better giving. Bring on better outcomes. Bring on GiveSmart. **Average Rating:** 4.5/5.0 **Total Reviews:** 156 #### How Do G2 Users Rate GiveSmart? - **Reporting:** 9.0/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Gift Tracking:** 9.2/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.3/10 (Category avg: 8.3/10) #### Who Is the Company Behind GiveSmart? - **Seller:** [Momentive Software](https://www.g2.com/sellers/momentive-software-6b7726d2-a4ae-4771-9b91-b7656a87e5c3) - **Year Founded:** 1992 - **HQ Location:** St. Petersburg, FL - **Twitter:** @NimbleAMS 957 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b90d95152c693e0dbcb0bb7a856bbdeadac47757d66d7b6ccf1a61798a08d529&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmomentivesoftware%2F&secure%5Burl_type%5D=linkedin_company_website) 959 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Development Director - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 66% Small, 28% Medium #### What Do G2 Reviewers Say About GiveSmart? _AI-generated summary from verified user reviews_ ##### Cons - Users find the service **excessively expensive** for small organizations, leading to dissatisfaction and frustration with commitment terms. - Users criticize the **high fees** of GiveSmart, mentioning inflexible contracts that don't suit smaller nonprofits. - Users report **payment issues** , citing inflexibility and dissatisfaction with contract commitments as major drawbacks of GiveSmart. - Users face **poor customer support** with GiveSmart, experiencing inflexibility and unpleasant communication during cancellation requests. - Users report **poor support services** with GiveSmart, highlighting inflexible contracts and unpleasant communication experiences. #### What Are Recent G2 Reviews of GiveSmart? **["Best Fundraising Out there"](https://www.g2.com/survey_responses/givesmart-review-8578370)** **Rating:** 5.0/5.0 stars _— Richie N._ [Read full review](https://www.g2.com/survey_responses/givesmart-review-8578370) **["Great overall; issues with billing"](https://www.g2.com/survey_responses/givesmart-review-7076523)** **Rating:** 4.0/5.0 stars _— Lisa B._ [Read full review](https://www.g2.com/survey_responses/givesmart-review-7076523) #### What Are G2 Users Discussing About GiveSmart? - [What is GiveSmart used for?](https://www.g2.com/discussions/what-is-givesmart-used-for) - [What does GiveSmart do?](https://www.g2.com/discussions/what-does-givesmart-do) - [How do you do a silent auction online?](https://www.g2.com/discussions/how-do-you-do-a-silent-auction-online) - [How much is give smart?](https://www.g2.com/discussions/how-much-is-give-smart) - [What is GiveSmart?](https://www.g2.com/discussions/what-is-givesmart) ### [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) Virtuous CRM+ is the AI-powered, Responsive donor management platform that brings your fundraising data and workflows into one modern, connected system. Virtuous CRM+ equips fundraisers to personalize outreach across the entire giving journey and automate internal work. Key Capabilities: - Unified fundraising data in one connected platform to give fundraisers a complete 360-degree view of every donor’s giving, engagement, and relationships. - Real-time donor behavior and engagement insights to reveal timely opportunities for outreach and deepen donor connection. - Automated workflows and task assignments to trigger personalized emails, calls, texts, and actions based on real-time donor behavior. - Integrated email, SMS, and online giving tools to simplify multichannel communication and keep donor journeys consistent and relevant. - Dynamic segmentation powered by real-time data to help teams deliver targeted campaigns that drive stronger results. - Advanced reporting and operational tools to analyze trends, monitor KPIs, and support finance, development, and leadership needs. Seamless Integration With Other Virtuous Products: - Frictionless online giving experiences using Virtuous Raise to increase conversions, recurring gifts, and average gift size. - AI-powered donor profile enrichment using Virtuous Insights to identify high-potential donors. - Enterprise-grade reporting using Virtuous Analytics to forecast performance and inform strategic decisions. - Event and volunteer management using Virtuous Volunteer to unify giving and service data. - AI-generated outreach using Virtuous Momentum to accelerate personalized communication. Nonprofits Using Virtuous CRM+ Have Seen: - 12% increase in donor retention - 0% increase in average gift size - 20% decrease in administrative time Virtuous CRM+ helps nonprofits build deeper donor relationships, automate what matters most, and grow generosity with clarity and confidence. **Average Rating:** 4.3/5.0 **Total Reviews:** 280 #### How Do G2 Users Rate Virtuous CRM+? - **Reporting:** 8.3/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Gift Tracking:** 9.0/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.3/10 (Category avg: 8.3/10) #### Who Is the Company Behind Virtuous CRM+? - **Seller:** [Virtuous](https://www.g2.com/sellers/virtuous) - **Company Website:** www.virtuouscrm.com - **Year Founded:** 2014 - **HQ Location:** Phoenix, AZ - **Twitter:** @VirtuousCRM 892 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bc38358cc824d4e91d2662b490bc93cc5ebe9ba581a570226f842454e7b7a0ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10156539%2F&secure%5Burl_type%5D=linkedin_company_website) 206 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Director of Development - **Top Industries:** Non-Profit Organization Management, Religious Institutions - **Company Size:** 63% Small, 35% Medium #### What Do G2 Reviewers Say About Virtuous CRM+? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **intuitive and user-friendly interface** of Virtuous CRM+, enhancing daily tracking and profile management. - Users find the **intuitive interface** of Virtuous CRM+ makes daily tasks and profile management effortless. - Users value the **knowledgeable and helpful customer support** of Virtuous CRM+, enhancing their onboarding and engagement processes. - Users love the **easy integrations** of Virtuous CRM+, streamlining their work for email marketing and event tracking. - Users love the **intuitive email marketing features** of Virtuous CRM+, streamlining their outreach and donor engagement effortlessly. ##### Cons - Users find Virtuous CRM+ to be **expensive** , especially for small enterprises, despite its overall effectiveness. - Users find **form design issues** limit practicality and customization for collecting information and payments effectively. - Users experience **integration issues** that can hinder seamless functionality with Virtuous CRM+, impacting overall user satisfaction. - Users find the **limited customization** of forms in Virtuous CRM+ to be frustrating and restrictive. - Users find that **payment issues** with forms often hinder effective information collection and payment processing. #### What Are Recent G2 Reviews of Virtuous CRM+? **["The Most Comprehensive CRM for Unifying Projects and Donors"](https://www.g2.com/survey_responses/virtuous-crm-review-12891699)** **Rating:** 5.0/5.0 stars _— Clark B._ [Read full review](https://www.g2.com/survey_responses/virtuous-crm-review-12891699) **["Complete CRM that meets our day to day needs and is easy to use"](https://www.g2.com/survey_responses/virtuous-crm-review-8481150)** **Rating:** 5.0/5.0 stars _— Sue R._ [Read full review](https://www.g2.com/survey_responses/virtuous-crm-review-8481150) #### What Are G2 Users Discussing About Virtuous CRM+? - [What is Virtuous used for?](https://www.g2.com/discussions/what-is-virtuous-used-for) ### [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) As the world's #1 AI Cloud ERP solution for more than 25 years, NetSuite has helped businesses gain the visibility, control, and agility to build and grow a successful business. First focused on financials and ERP, we now provide an AI-powered integrated system that also includes inventory management, HR, professional services automation, and commerce, and is used by more than 43,000 customers in 220 countries. **Average Rating:** 4.1/5.0 **Total Reviews:** 4,738 #### How Do G2 Users Rate NetSuite? - **Reporting:** 7.6/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 8.9/10) - **Gift Tracking:** 7.7/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 7.7/10 (Category avg: 8.3/10) #### Who Is the Company Behind NetSuite? - **Seller:** [Oracle](https://www.g2.com/sellers/oracle) - **Company Website:** www.oracle.com - **Year Founded:** 1977 - **HQ Location:** Austin, TX - **Twitter:** @Oracle 827,997 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a14fcbcd818b49d781453c19628a9479a70cc1e8e335e54c876392ab5f543da3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1028%2F&secure%5Burl_type%5D=linkedin_company_website) 208,078 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Controller, Accounting Manager - **Top Industries:** Computer Software, Accounting - **Company Size:** 57% Medium, 31% Small #### What Do G2 Reviewers Say About NetSuite? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** in navigating and customizing reports, enhancing efficiency and productivity. - Users value the **customizability** of NetSuite, which adapts seamlessly to diverse business needs and processes. - Users value the **robust reporting and integration capabilities** of NetSuite, enhancing cross-functional business operations seamlessly. - Users benefit from **extensive customization options** in NetSuite, greatly enhancing data management and user experience. - Users value the **customization options** in NetSuite, enhancing usability and control for streamlined data management. ##### Cons - Users find the **learning curve steep** , making initial setup and customization time-consuming and frustrating. - Users find the **interface outdated** and experience significant challenges with usability and integration complexities. - Users find the **missing features** in NetSuite frustrating, particularly with complex settings and limited customization options. - Users express frustration with **limited customization** options in NetSuite, impacting functionality and integration across workflows. - Users find NetSuite to have a **not user-friendly** interface, causing frustration during setup and navigation. #### What Are Recent G2 Reviews of NetSuite? **["Highly Customizable and Efficient ERP,"](https://www.g2.com/survey_responses/netsuite-review-8185079)** **Rating:** 4.5/5.0 stars _— Sandeep k._ [Read full review](https://www.g2.com/survey_responses/netsuite-review-8185079) **["Robust Role-Based Security, Custom Dashboards, and Solid P2P Management"](https://www.g2.com/survey_responses/netsuite-review-13170614)** **Rating:** 4.0/5.0 stars _— Arfa Z._ [Read full review](https://www.g2.com/survey_responses/netsuite-review-13170614) #### What Are G2 Users Discussing About NetSuite? - [Is NetSuite an accounting software?](https://www.g2.com/discussions/is-netsuite-an-accounting-software) - 4 comments - [What is NetSuite built on?](https://www.g2.com/discussions/what-is-netsuite-built-on) - 1 comment - [Is NetSuite a good ERP system?](https://www.g2.com/discussions/is-netsuite-a-good-erp-system) - 3 comments, 1 upvote - [What is a NetSuite software?](https://www.g2.com/discussions/what-is-a-netsuite-software) - 3 comments ### [NationBuilder](https://www.g2.com/products/nationbuilder/reviews) NationBuilder is the most-used platform for advocacy organizations, political campaigns, and nonprofits. One integrated system replaces a stack of separate tools: a supporter database that updates with every interaction, ready-made website and donation-page templates, email and text messaging, petitions and advocacy actions, and field organizing tools for canvassing and phone banking. Every plan includes unlimited users and unlimited email blasts — your whole team and your entire list are always covered, with no per-seat or per-send fees. Built-in payment processing and recurring donations make it easy to turn supporters into donors and mobilize them to act. Trusted by more than 9,000 organizations across 112 countries, NationBuilder powers many of the world's highest-stakes campaigns and movements. **Average Rating:** 4.2/5.0 **Total Reviews:** 107 #### How Do G2 Users Rate NationBuilder? - **Reporting:** 7.4/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Gift Tracking:** 7.4/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.0/10 (Category avg: 8.3/10) #### Who Is the Company Behind NationBuilder? - **Seller:** [NationBuilder](https://www.g2.com/sellers/nationbuilder) - **Company Website:** nationbuilder.com - **Year Founded:** 2009 - **HQ Location:** Los Angeles, CA - **Twitter:** @NationBuilder 15,261 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=58c6b87216e98217a1ad248a03a22709edd944ea474c782cab2db52ea04d8362&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2514119%2F&secure%5Burl_type%5D=linkedin_company_website) 100 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Non-Profit Organization Management, Political Organization - **Company Size:** 83% Small, 10% Medium #### What Do G2 Reviewers Say About NationBuilder? _AI-generated summary from verified user reviews_ ##### Pros - Users highlight the **ease of use** of NationBuilder, particularly valuing its powerful filter and email blast setup. - Users love the **easy setup** of NationBuilder, finding the filter and email blast features powerful and user-friendly. - Users find the **email communication features** of NationBuilder easy to set up and highly effective for outreach. - Users praise the **ease of setup** for email marketing in NationBuilder, finding it powerful and effective. - Users highlight the **ease of setup** for filters and email blasts, making powerful communication effortless. ##### Cons - Users find the **difficult learning curve** of NationBuilder challenging initially, but it becomes easier over time. - Users find the **difficult setup** of NationBuilder time-consuming, though it becomes user-friendly once mastered. - Users find the **learning curve challenging** , requiring time to set up and learn the system initially. - Users find the **learning difficulty** noticeable initially, but appreciate the ease after mastering the setup. - Users find the **setup process challenging** , requiring time and effort to learn before easiness follows. #### What Are Recent G2 Reviews of NationBuilder? **["NationBuilder is worth considering!"](https://www.g2.com/survey_responses/nationbuilder-review-9896664)** **Rating:** 5.0/5.0 stars _— Michael C._ [Read full review](https://www.g2.com/survey_responses/nationbuilder-review-9896664) **["Gets you up and running fast while addressing crucial business processes."](https://www.g2.com/survey_responses/nationbuilder-review-11457680)** **Rating:** 5.0/5.0 stars _— Melanie B._ [Read full review](https://www.g2.com/survey_responses/nationbuilder-review-11457680) #### What Are G2 Users Discussing About NationBuilder? - [What is NationBuilder used for?](https://www.g2.com/discussions/what-is-nationbuilder-used-for) - [What does NationBuilder do?](https://www.g2.com/discussions/what-does-nationbuilder-do) - [What is nation builder software?](https://www.g2.com/discussions/what-is-nation-builder-software) - [Is NationBuilder a CRM?](https://www.g2.com/discussions/is-nationbuilder-a-crm) - [How much does NationBuilder cost?](https://www.g2.com/discussions/how-much-does-nationbuilder-cost) - ‹ Prev‹ Prev - 1 - [2](/categories/donor-management?open_modal_url=%2Fproducts%2Fdonorbox%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fdonor-management%26source%3Dcategory&order=g2_score&page=2#product-list) - [3](/categories/donor-management?open_modal_url=%2Fproducts%2Fdonorbox%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fdonor-management%26source%3Dcategory&order=g2_score&page=3#product-list) - [4](/categories/donor-management?open_modal_url=%2Fproducts%2Fdonorbox%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fdonor-management%26source%3Dcategory&order=g2_score&page=4#product-list) - [5](/categories/donor-management?open_modal_url=%2Fproducts%2Fdonorbox%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fdonor-management%26source%3Dcategory&order=g2_score&page=5#product-list) - … - [12](/categories/donor-management?open_modal_url=%2Fproducts%2Fdonorbox%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fdonor-management%26source%3Dcategory&order=g2_score&page=12#product-list) - [13](/categories/donor-management?open_modal_url=%2Fproducts%2Fdonorbox%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fdonor-management%26source%3Dcategory&order=g2_score&page=13#product-list) - [Next ›Next ›](/categories/donor-management?open_modal_url=%2Fproducts%2Fdonorbox%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fdonor-management%26source%3Dcategory&order=g2_score&page=2#product-list) Spotlight Categories [SEO Tools](https://www.g2.com/categories/seo-tools) [Session Replay Software](https://www.g2.com/categories/session-replay) [Retail POS Systems](https://www.g2.com/categories/retail-pos) [Partner Relationship Management (PRM) Software](https://www.g2.com/categories/partner-relationship-management-prm) [Chatbots Software](https://www.g2.com/categories/chatbots) Similar Categories - [Admission-Based Nonprofit](/categories/admission-based-nonprofit) - [Donor Prospect Research](/categories/donor-prospect-research) - [Fundraising](/categories/fundraising) - [Human Services](/categories/human-services) - [Nonprofit Accounting](/categories/nonprofit-accounting-software) - [Nonprofit CRM](/categories/nonprofit-crm) - [Nonprofit Payment Gateway](/categories/nonprofit-payment-gateway) - [Other Nonprofit](/categories/other-nonprofit) - [Volunteer Management](/categories/volunteer-management) [Browse Donor Management Themes](/categories/donor-management/themes) ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein") ES Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein) Updated October 3, 2024 Donor management software is used by nonprofit organizations to manage relationships with donors. It enables organizations to manage donor information, including donations, volunteer work, etc., and use that information to devise personalized strategies for donor retention. Depending on the fundraising strategy of the organization, this type of software can be used to invite donors to donate online, in person at fundraising events, or to use other payment methods such as check, electronic transfer, and more. Multichannel communication is also an important part of maintaining the relationship between not for profits and donors. Donor management software needs to integrate with [donor prospect research](https://www.g2.com/categories/donor-prospect-research) software in order to have up to date information about donors available. Also, integration with [nonprofit accounting](https://www.g2.com/categories/nonprofit-accounting) and [fundraising](https://www.g2.com/categories/fundraising) software helps organizations match donors with fundraising programs and track payments. To qualify for inclusion in the Donor Management category, a product must: - Manage donor information and donations history - Include options to communicate with donors on multiple channels - Deliver value proposition management functionality - Allow users to create workflows that facilitate donors’ contributions - Provide acknowledgment letters and tax receipts - Analyze donor activity and contributions to the organization Top Tools at a Glance | | All-in-one nonprofit donor engagement and fundraising | User Review "Givebutter: User-Friendly Fundraising Platform - Rising Leader in the Development Industry" | | | Embeddable donation forms with recurring-giving automation | User Review "Clear, Accessible Donation Tool with Smooth Squarespace Integration" | | | Fee-free nonprofit donor tracking and fundraising | User Review "Effortless Fundraising with No Processing Fees" | | | Constituent-centric fundraising CRM with moves management | User Review "RE NXT Streamlines Data Management, Fundraising Workflows, and Reporting" | | | Donor retention tracking with constituent engagement timelines | User Review "All-in-One Database with an Exceptionally Helpful Bloomerang AI Assistant" | | | Nonprofit donor and fundraising CRM workflows | User Review "Effortless Donation and Volunteer Tracking" | | | All-in-one nonprofit donor stewardship and fundraising | User Review "Network for Good: Reliable, Easy-to-Use Fundraising Platform with Exceptional Support" | | | All-in-one nonprofit donor lifecycle automation | User Review "All-in-One Fundraising, Email & Events Platform That Saves Us Time" | | | Donor tracking within membership-operations workflows | User Review "Easy to Navigate, Reliable Performance—Daxko Keeps Our Programs Organized" | | | AI-optimized donor conversion and recurring giving | User Review "Feature-Rich Fundraising Solution with Fantastic Support" | * * * Show More * * * ## How Do You Choose the Right Donor Management Software? ### What You Should Know About Donor Management Software ### What is Donor Management Software? Donor management software is used by organizations to manage every aspect of a nonprofit’s relationship with its donors. Nonprofit organizations use donor management solutions to control all donor-related information and grow their donor bases. Organizations also use donor management software to accept donations and track those contributions. Donor management solutions provide an end-to-end option for nonprofits to oversee the entire donations process, from running donor campaigns and boosting engagement to actually accepting donations and analyzing donation-related data. These solutions are a vital piece of a nonprofit organization’s fundraising arsenal and provide the potential to improve the efficiency and efficacy of donor management teams. Key Benefits of Donor Management Software - Leverage current donor base to raise funds and hit goals - Strengthen donor and contact relationships by keeping in constant contact - Increase giving and new donations through email blasts, newsletters, and hub for donors - Track and target key donors with segmented analytics - Ensure the relevance of an outreach effort for respective recipients - Reduce costs by having automation within donor management ### Why Use Donor Management Software? Nonprofits use donor management software for many reasons. Primary objectives include increasing their reach, supporting fundraising efforts, engaging in online fundraising, managing donor information, soliciting donations, and accepting donations. Donor management solutions provide nonprofits with control over every aspect of the donation process and allow improved access and insight into the process. The robust features included in many donor management solutions make them attractive options for organizations looking for a single solution to take care of their entire donor process. **Donor communication —** Communicating with donors is vital for maintaining strong donor relationships. Donor management solutions provide a direct communication channel to donors, allowing nonprofits to send follow-up communication via email after receiving a donation. There are multiple communication channels through which users can maintain contact with donors. Certain solutions contain mass messaging features, which allow multiple points of access to donors via email and text messaging. While the majority of solutions in this category contain emailing features, some also allow users to send mass text messages. **Make informed decisions –** The control and insight that donor management software can lend to the donor management process help users make informed, strategic decisions. Instead of fumbling around with huge data sets that give little to no insight to those who aren’t extremely data-savvy, reporting features provide sensible and easily digestible representations of data. While detailed reporting and analytics features are not present in every donor management solution, they are found in a large number of tools. Users can leverage insights into trends and historical data toward more strategic and better-informed decision-making. **Manage donor information —** Donor management software functions somewhat like a [nonprofit constituent relationship management](https://www.g2.com/categories/nonprofit-crm) platform in that it allows nonprofits to organize donor information by providing donor profiles to complete. You can import existing contact data into your solution to easily access information such as donor addresses, contact information, giving history, and more. **Accept donations –** Nonprofit organizations utilize donor management solutions to accept multiple types of donations. Donations can potentially be made online, via text, through direct bank transactions, or with credit or debit cards. **Donor campaign management —** Running well-organized campaigns is vital to drumming up support and boosting donations. Donor management software contains campaign management tools to run campaigns and reporting tools to view the results of those campaigns. These campaigns primarily include email marketing, but may include social media marketing. Your organization can create specific donation pages for each campaign, giving each round of outreach a unique feel. **Donor retention —** Nonprofits use donor management software to help with donor retention. Organizations can use these solutions to launch and run campaigns designed to engage donors and ideally gather more pledges. Creating more touchpoints between your organization and your donor base is key to ensuring your donors stay loyal and continually giving to your organization. For example, a one-time donor may forget about your organization and the work you do. Repeat messaging can get your name in front of that donor and make it more likely that they donate again instead lapsing. **Re-engage with lapsed donors –** A key feature of donor management software is donor targeting. Nonprofits can use this feature to quickly sort their contacts by demographic, most recent donors, time of last contact, and more. Teams can utilize the built-in communication tools to send targeted messaging to certain groups, prompting them to donate again or engage with your organization in some other way. Marketing automation, reporting, built-in communication tools, and analytics features all contribute to the end goal of donor engagement and re-engagement. **Data management —** Donor management software gathers vast amounts of data on your donors and their contributions. Users can structure the data in useful ways and gain insights that would typically not be immediately obvious with these solutions. Donation teams can generate custom reports and analyze them to gain more clarity into where resources need to be directed. ### Who Uses Donor Management Software? Nonprofit organizations are the users of donor management software, as a large portion of nonprofit funding comes via donations. Since donations are such an important source of funding for nonprofits, managing donors and donor activity properly is immensely important. For example, your nonprofit has lofty fundraising goals set by your board and strict deadlines to meet. Donor management software can improve your reach, track your team’s activities, and boost your chances of reaching those goals. ### Donor Management Software Features Donor management solutions may include, but are not limited to, the following features: **Dashboards –** Many donor management solutions contain dashboard features, which present the user with an easily understandable interface for interacting with the software. The dashboard provides real-time access to all of your information, from donor information to fundraising activity. **Reporting –** Certain donor management software offers a reporting feature, which can generate detailed activity reports. Organizations can use these reports to shape donor strategy going forward. You can create a report that pulls donation numbers week by week from the past three years, notice that donations are usually down during a certain week, and then use that information to boost outreach during that period. **Marketing automation –** Marketing automation saves time and has the ability to make your organization more efficient by eliminating mistakes in the marketing process. You may utilize a separate [marketing automation software](https://www.g2.com/categories/marketing-automation), but some robust donor management tools provide access to marketing automation features directly within the application. One can use these features to set up automated thank-you email responses or to gently nudge your donor base when they haven’t contributed in a while. Automating these processes means that you free up time to focus on more value-adding tasks, such as strategy. **Email distribution –** Email distribution and mail-merge (the automatic addition of email addresses and personalized emails to expedite the process of sending out tons of marketing material at once) are two features included in the majority of donor management solutions. These allow users to send donor-related emails directly from the application. **Messaging templates –** Some donor management solutions may contain email templates so users can easily craft and send acknowledgment emails. These solutions may also contain direct mail templates to help craft and send direct mail messages within the donor management application. **Data integration –** Integrating existing data sets, primarily in the form of donor information and past donation history, is important to ensuring a smooth transition to a new donor management system. With quality data integration built in to your new solution, users can be sure that the information they will be relying on is accurate. **Mobile-optimized: –** Mobility is increasingly important for software of all types, and donor management is no exception. Software vendors in this category are offering mobile-ready solutions to make accepting donations easier. Certain software offers text-to-give options, through which donors can make donations via text. Removing barriers makes it easier to solicit more donations. **Task management –** Donation management at larger nonprofits may require an entire team of employees. These solutions may include task management tools, which schedule and assign tasks to individuals on the team and monitor the status of these tasks. Nonprofits often have fundraising goals and donation deadlines to stick to, so having a tool to organize the team can play a huge role in meeting those deadlines and hitting those goals. **Mass messaging –** Donor management software may offer mass text messaging features, allowing organizations to reach out directly to their donor base. The combination of mass messaging features and text-to-give functionalities creates an additional line of communication and an additional donation channel. **Donation pages –** Some solutions can create custom donor campaign pages to accompany targeted outreach. These pages streamline the donation process and track activity on the page more closely. **Real-time activity monitor —** Using a real-time activity monitor, users can keep track of all donor activity as it occurs. This ensures that your nonprofit is up to date with all donor activity. Changes can be monitored and trigger immediate action to alleviate any issues and ensure a smoothly run donor management process. #### Additional Donor Management Features **Prospect research database –** **Dashboards –** Donor management tools may provide access to a prospect database so you can carry out prospect research more easily. Prospect research is vital to increasing your number of donors, raising additional funds, and hitting donation goals. There is dedicated [donor prospect research software](https://www.g2.com/categories/donor-prospect-research), but having those tools within a donor management solution streamlines the entire process. With this feature, users can research potential donors and carry out marketing and outreach tasks all within the same tool. **Custom reporting –** Many donor management solutions offer reporting features, but some can create custom report filters so that you can get exactly the data you want in the format best suited to the task. You may be able to automate the reporting process as well, ensuring that you have weekly, auto-generated, custom reports on all of the information that your organization deems vital. **Dashboards –** Some software in this category may contain the ability to create online forms. These may include sign-up forms, forms to track donor information changes, and more. Creating forms and distributing forms easily streamlines and standardizes the information collection process, which frees you up to focus on creative tasks ### Trends Related to Donor Management Software Donor management software is constantly changing and evolving to meet the needs of nonprofit organizations. There are a few trends in the donor management software industry that have shown staying power and will likely continue to be a vital part of the industry’s development. Solutions in this category are growing increasingly robust, adding features that provide further functionality for users. One of these trends is mobile optimization. This doesn’t just include optimizing the application portal for mobile, but also includes providing text-to-give options for donors and mass messaging features for organizations. That’s not to say that mobile website and email optimization is not important. It certainly is, particularly as an increasing proportion of donations are made on mobile devices. More donor management software vendors are providing these features in addition to mobile applications so that teams can stay on top of the donor management process from anywhere. The increased mobility has particular utility for staff on the ground at a fundraising event, who can use it to access profiles and solicit donations at the event. Another trend in the industry is the inclusion of marketing automation features. Automating marketing tasks saves teams time and effort that would otherwise be spent on repetitive tasks. From sending reminders to donors who have not donated in a long time to providing more opportunities for donors to engage with your organization, marketing automation features are increasingly included in robust donor management solutions. ### Software and Services Related to Donor Management Software Donor management software is closely related to [fundraising](https://www.g2.com/categories/fundraising), [nonprofit accounting](https://www.g2.com/categories/nonprofit-accounting),[donor prospect research](https://www.g2.com/categories/donor-prospect-research), and [nonprofit gateway software](https://www.g2.com/categories/nonprofit-payment-gateway). Many donor management applications provide features similar to those found in [fundraising](https://www.g2.com/categories/fundraising), [nonprofit CRM](https://www.g2.com/categories/nonprofit-crm), prospect research, and [marketing automation software](https://www.g2.com/categories/marketing-automation). Donor management software may integrate with [nonprofit accounting software](https://www.g2.com/categories/nonprofit-accounting) and import contact data from your CRM tool.