Chantie C.
CC
Chantie C.
Entrepreneur
Small-Business (50 or fewer emp.)
"Comprehensive Donation Platform with Room for Improvement"
5/5
What do you like best about Donorbox?

I like that Donorbox offers multiple ways to collect donations, which makes it really convenient for us. I appreciate their event section too, as it feels like a one-stop-shop where we can throw events, have a campaign, and receive guidance on how to make things easier and more efficient. It's great to have the capability to do things in one place. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

I think the event category could be simplified a little bit more as there are many components that make things slightly confusing. However, it can be worked out. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Donorbox Made Launching Our First Fundraising Initiatives Easy"
4/5
What do you like best about Donorbox?

As a starting nonprofit, Donorbox provided an easy way to set up our first fundraising initiatives. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

In the beginning, there’s a bit of a learning curve, especially when setting up payment partners. I also found that the documentation sometimes doesn’t seem fully up to date with newer product releases from both Donorbox and Stripe. Review collected by and hosted on G2.com.

John E.
JE
John E.
Senior Retoucher
Small-Business (50 or fewer emp.)
"Quick and Easy to Launch and Fee-Free for Small Nonprofits"
5/5
What do you like best about Donorbox?

The best thing about Donorbox for our very small non-profit was how quickly we could get up and running, without any ongoing monthly fees or set-up fees. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

The only thing I wish Donorbox had was a feature to track our membership and to see at a glance who is currently a member, ie. who has paid each year without digging through a spreadsheet manually. Review collected by and hosted on G2.com.

Frida A.
FA
Frida A.
Small-Business (50 or fewer emp.)
"User-Friendly with Versatile Contribution Options"
4/5
What do you like best about Donorbox?

I love how Donorbox is very user-friendly and intuitive, making it a breeze for contributors to use. I appreciate the options for one-time or monthly contributions, which work for both charities and for-profit enterprises. The ability to create sub-campaigns for fundraising through influencer collaborations is also a big plus. I enjoy the flexibility of setting currency or using multi-currency, which aligns with donor psychology by letting donors know the exact amount in their local currency. The variety of payment methods offers quick payments and adds a sense of trust for our supporters. The initial setup was super easy, barely an inconvenience. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

Crowdfundings thrive on perks, but Donorbox does not have the ability for us to deliver digital perks such as through blogs, sharing videos, link downloads, etc. Review collected by and hosted on G2.com.

Response from Sindi Cele of Donorbox

Hi Frida,

Thank you so much for taking the time to share your detailed and insightful feedback. We're thrilled to know that there's so much you appreciate about Donorbox!

I'd also like to mention that our crowdfunding feature does come with the perks you mentioned. Please contact us at support@donorbox.org so we can get you started!

We look forward to hearing from you.

See how Donorbox improved
Krista A.
KA
Krista A.
Customer service representative
Mid-Market (51-1000 emp.)
"All good!"
5/5
What do you like best about Donorbox?

I like the opportunity to raise funds with Donorbox. The setup of the site is good and it's different than other sites, providing a smoother experience. The initial setup of Donorbox was very easy. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

Nothing I dislike about donorbox so far! Review collected by and hosted on G2.com.

Trevor K.
TK
Trevor K.
Manager
Small-Business (50 or fewer emp.)
"Easy Campaign Creation and At-a-Glance Tracking with Donorbox"
4.5/5
What do you like best about Donorbox?

Easy to use and to create different campaigns and track each one at a glance. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

There's always limitations with any software and platform but I've no issue at all with Donorbox as it meets our purposes nicely. Review collected by and hosted on G2.com.

CultArt Z.
CZ
CultArt Z.
Small-Business (50 or fewer emp.)
"Effortless Donations with Top-tier Usability"
5/5
What do you like best about Donorbox?

I use Donorbox for donations in our nonprofit organization. I find it very easy to use and practical. It meets a need for us by making our organization accessible to donations. Additionally, I like that it works perfectly with Stripe, and the initial setup was almost perfect, I'd rate it a 9 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

Nothing. Everything works fine. Review collected by and hosted on G2.com.

Molly L.
ML
Molly L.
Director
Small-Business (50 or fewer emp.)
"Donorbox Event Ticketing Makes Fundraising Easy"
5/5
What do you like best about Donorbox?

I started using Donorbox for my fundraiser. The event and ticketing feature is exactly what I was needing. It breaks down the tax-deductible portion of the ticket and makes it easy to upsell a donation. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

The downside is that I can’t sinc it to my current donation platform for recurring donations Review collected by and hosted on G2.com.

Bill M.
BM
Bill M.
Movies
Small-Business (50 or fewer emp.)
"Easy to Operate with Straightforward, User-Friendly Functions"
5/5
What do you like best about Donorbox?

It's easy to operate and the functions are very easy. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

There needs to be a better way to reach more people through donorbox than through social media Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Effortless Setup, Perfect for Nonprofits"
4/5
What do you like best about Donorbox?

I like that Donorbox is easy to set up. I appreciate the fact that once it's set up, it's done, which makes everything work pretty much how it was meant to be, with minimal leading from me. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

I would maybe have an option where people can choose to be able to make a recurring donation every month of their choosing. Also I wish that when people click on the donate from my website that it didnt go to a whole new tab to donorbox website and donorbox url. It kinda makes is seem scammy Review collected by and hosted on G2.com.