What I like most about Donorbox is how easy it is to set up and start accepting donations quickly, without any technical overhead. The platform is very transparent about its fees, integrates smoothly with Stripe and PayPal, and works reliably with WordPress websites. I also appreciate the flexibility it offers for both one-time and recurring donations, along with the clean, professional-looking donation forms that help build trust with donors. Review collected by and hosted on G2.com.

One downside is that some advanced features and customization options are limited on the free plan, which can require upgrading sooner than expected as an organization grows. In addition, deeper reporting and analytics could be more flexible for users who want more detailed donor insights without exporting data externally. Review collected by and hosted on G2.com.

The team at Donorbox has been very responsive to handling challenges that have come up, most related to a paid add on of an integration with planning center. We've had some issues with donations syncing correctly across platforms, but the team has been quick to respond and work to resolve the issues. Review collected by and hosted on G2.com.

There are still some issues with donation notifications - we've specifically selected certain members of our team to be notified, but they still don't get all the emails. Not a deal breaker however. Review collected by and hosted on G2.com.

It is incredibly easy to set up for a small nonprofit. The platform is intuitive, looks professional, and helped our remote rescue in Belize secure our very first donation quickly. Review collected by and hosted on G2.com.

As a brand new nonprofit operating on a tight budget, any transaction fees are a challenge, but they are very clear and transparent about their pricing upfront. Review collected by and hosted on G2.com.

I appreciate Donorbox because it's easy to use and there are free options. I also like the ability to create specialized and customized pages, and being able to link with Stripe, it works well. The initial setup took me about an hour, it wasn't too complex, and once set up, it works very well. Review collected by and hosted on G2.com.

At times, it can feel a bit convoluted and overly complex. Review collected by and hosted on G2.com.

I love how user-friendly it is, and the fact that it’s free for nonprofits is a huge reason we use it, too. I also appreciate how Donorbox accepts a variety of payments, giving supporters more options and making it easier for them! Review collected by and hosted on G2.com.

Nothing, we love it all! We love that we can build multiple campaigns and when we update anything, it automatically is reflected in the platform that shows it. Review collected by and hosted on G2.com.

I use Donorbox for my nonprofit to make it really easy for people to donate with just one click on my website or newsletter. I like that I'm able to send thank yous and receipts very easily. This feature adds value for me because I'm not the most organized person, and I don't really have to keep track of donations. The initial setup was super easy. Review collected by and hosted on G2.com.

I do find it hard to find the thank you that is sent out when people make a donation so I can see exactly what it says. Review collected by and hosted on G2.com.

It is easy to set up with the drag and drop interface and the free version has good functionality. That way, we are only paying for the platform as a % of an actual donation, instead of having a recurring subscription expense. As a fledgling NPO that is entirely vounteer run, this is important for us. Review collected by and hosted on G2.com.

The event ticket sales feature doesn't work as well for us. The capture of the ticket buyer vs.. ticket user, and the transfer of that data via the Salesforce integration doesn't work seamlessly. There need to be more options for mapping fields between donorbox and Salesforce. As a consequence, I have to fix records manually on Salesforce side. Review collected by and hosted on G2.com.

I like that Donorbox helps with organization by keeping everything in one place. It's easy to use, and you can cross-reference, which makes implementing organization easier. This organization helps us as a team become more efficient. The initial setup was very easy, and it visually keeps everything organized in one place, improving our efficiency and effectiveness. Review collected by and hosted on G2.com.

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I appreciate the user-friendly interface that simplifies the donation process for both organizations and donors. Creating a donation form is straightforward and doesn't require much technical expertise. This easy-to-use platform enables organizations to concentrate on their mission instead of dealing with technical details. Additionally, Donorbox prioritizes security and compliance. Review collected by and hosted on G2.com.

Although Donorbox offers good customization for donation forms, more advanced design options could be beneficial. For instance, allowing greater flexibility in form layouts, custom CSS, and more template choices could help organizations better match their branding and create more visually appealing donation pages. Review collected by and hosted on G2.com.

It was easy to create a stand-alone donation form which I sent to a friend. He was hesitant to use another payment provider due to recent scams and phishes, so our charity decided to offer a secondary payment platform. Review collected by and hosted on G2.com.

The fees altogether were high. We pay a percentage of each transaction to our alternate payment provider and then another bit on tip of that for Donorbox. Taken as a whole, the percentages are rather high. Review collected by and hosted on G2.com.