What I appreciate most about Donorbox is its ease of use and the efficiency with which I can launch fundraising campaigns. The management of contributions is clear and structured, and the platform helps us receive donations from international supporters, which is particularly useful for our organization. Donorbox's ability to offer a comprehensive donation collection solution, allowing us to centralize all contributions in a single dashboard, is also an important asset. Review collected by and hosted on G2.com.

Donorbox works well for our organization, but we believe the platform could be even more useful if it strengthened its adaptation to the African context. In many communities in Africa, where some of the most vulnerable populations are located, access to international payment methods remains limited. Better integration of more locally accessible payment solutions, as well as support more adapted to the realities of African organizations, would make the service even more relevant and inclusive. Review collected by and hosted on G2.com.

What I like most about Donorbox is how quickly we can launch and fine-tune donation campaigns without needing technical support. The embedded donation forms are straightforward to customize, integrate smoothly with our website, and support recurring giving by default, which has helped improve our monthly donor retention. Stripe and PayPal integrations work seamlessly, and payouts have been reliable and transparent. Review collected by and hosted on G2.com.

One limitation of Donorbox is that, although the core features are strong, deeper customisation can feel constrained without developer support. For instance, advanced form styling, conditional logic, and more complex donor journeys may require workarounds or external tools. That can slow down experimentation when you’re trying to optimise campaigns.

The reporting functionality is clear and usable, but it could be more robust for organisations that need granular analytics. Features like custom report building, cohort analysis for recurring donors, and more advanced filtering would reduce the need to export data into external systems for deeper analysis.

Pricing can also become a factor as volume grows. The transaction and platform fees are reasonable, but as donation amounts increase, costs scale accordingly, which may lead larger organisations to evaluate alternatives.

Overall, improvements such as stronger native analytics, expanded automation workflows, and greater no-code customisation would make the platform even more effective for growing nonprofits. Review collected by and hosted on G2.com.

I love how easy it is to use, and I also really appreciate the extremely helpful advice emails. They support us every day as we work to grow our donor community. Review collected by and hosted on G2.com.

I really admire Donorbox, and I can honestly say there’s nothing I dislike about it. Review collected by and hosted on G2.com.

It’s a very fast and easy platform to use if you’re running a nonprofit business or even a for-profit business where you need to use donation links. Review collected by and hosted on G2.com.

Just more options where a specific let’s say donation you’re trying to achieve if she give you options to wear, you can have a specific thing that you’re trying to to get donations for with a set amount instead the platform has it where you have to just have a goal and then what those goals are specifically $25-$200 donations rather than letting you say this amount is for this family, etc. Review collected by and hosted on G2.com.

I use Donorbox for my Christian ministry called the Fides Verum Initiative, and I like how easy it is to use and how easy it was to set it up with PayPal. The QR Code feature is really great because I'm trying to make flyers for my ministry, so it really helps to have a program that already makes the codes for you, saving a lot of time. I also put it into my own ministry website, and it works flawlessly. Switching from GoFundMe to Donorbox was a relief because the setup on GoFundMe was insanely complicated. With Donorbox, the initial setup was incredibly easy; I just answered a few questions about my organization. Review collected by and hosted on G2.com.

Nothing really, I personally think it's perfect. Review collected by and hosted on G2.com.

I What I like most about Donorbox is how simple it makes giving—for both the donor and the organization. It’s clean, intuitive, and doesn’t feel intimidating or clunky, which really matters when you’re asking people to support something meaningful.

I love that it’s donor-first: recurring donations are easy, the checkout is smooth, and it works beautifully on mobile. On the backend, it’s just as good—clear reporting, easy setup, and no unnecessary bells and whistles getting in the way.

It feels like Donorbox actually understands nonprofits: transparent pricing, flexible tools, and zero pressure. It quietly does its job well, which is exactly what you want from a donation platform. Review collected by and hosted on G2.com.

What I dislike about Donorbox is that while it’s great at the basics, it can feel a bit limited once you want more customization or advanced branding. You sometimes hit a ceiling if you’re trying to create a very specific donor journey or highly tailored experience.

The design options are pretty minimal, so forms can start to look the same unless you put in extra work outside the platform. Some integrations and features also require upgrading, which can feel frustrating when you’re growing and suddenly need tools that aren’t included at the lower tiers.

It’s solid and reliable—but not always as flexible or powerful as you might want if your fundraising gets more complex. Review collected by and hosted on G2.com.

I was able to talk with multiple people at Donorbox concerning a project where we needed to have a live voting system similar to America's Got Talent. They were able to talk me through their system and even did a live tech help after I had everythign setup and was testing the finctionality. In the end, DonorBox was exactly what we needed and we intend to use it again for the same event next year. I've even had some people from thwir team reach out and discuss improvements they could make. Luckily some of the things on my wish list were on their to-do list anyway and they plan to have them implemented soon. Review collected by and hosted on G2.com.

I tried Zappier integration which wasn't exactly easy to figure out and still did not do what I wanted it to. It was a little beyond my understanding ultimately, but I got it working to the basic of what I needed. Still, ideally I like a more graphical representation of donations/live voting next time I use DonorBox for our event. Review collected by and hosted on G2.com.

I like that Donorbox lets me make campaigns on the fly as they're actually needed. I like that it has an intuitive interface, and I like that our customers are comfortable working through it and setting up repeat donations. Review collected by and hosted on G2.com.

I think that there are some areas that could be improved in the CRM space. I know that a lot of integrations have been launched recently. But it would be nice if as we're already a paying customer, some of that were provided gratis, with the existing payment plan. Having to buy integration after integration to keep financial data straight is not my favorite business model. And frankly, giving access to a proprietary AI system like Quad solves a lot of the integrating for me and negates the utility of a lot of your API services. Review collected by and hosted on G2.com.

I find Donorbox to be a really wonderful platform because it is very, very easy to use, even for someone who is not a computer expert. I appreciate that it is user-friendly and offers various products like a donation button, peer-to-peer campaigns, and text-to-give options. I also like their raffle tickets feature, which I plan to use in the future. Donorbox also gives donors the option to cover the fees, and in our experience, about 90 to 95% of the time, donors do, which saves us a lot of money. Review collected by and hosted on G2.com.

They recently changed their fee structure, so elements that used to be free now cost a significant amount of money. As a small nonprofit, we might have to use a different platform because the fees went from free to something that was not going to be financially beneficial to my nonprofit. Review collected by and hosted on G2.com.

I've used Donorbox for the last three years at our small educational nonprofit, and it's proven to be extremely helpful and central in our fundraising. I appreciate that Donorbox provides a platform that is super easy to use with tools that are extremely easy to use. I like that I can build giving thermometers, customize things, send thank you notes, and run reports quickly and efficiently. The tools, dashboard, and reporting setup are intuitively laid out, allowing me to pull the reports I need and visually display how much we've raised. Moreover, the fee structure is very reasonable, which has enabled us to raise thousands of dollars. What I like most is the ease of use and how I don't have to worry about setting anything up or troubleshooting once I set up my campaign, allowing me to focus only on monitoring. This makes it valuable because it saves me time, which is important to me. Review collected by and hosted on G2.com.

Honestly, there's really nothing particular that I would improve other than, I suppose, lowering the transaction cost, but I think that the transaction costs are very reasonable. It took me a minute to figure out where some of the settings were, like configuring welcome messages and then the report actual donations. So, I think it might have benefited from, like, a walk through guide or, like, a tutorial in the app to sort of point things that you can do that most people would typically do when setting up their first campaign. Review collected by and hosted on G2.com.