The UI is very easy to use for setting up campaigns and forms. I especially like that I can duplicate an entire campaign instead of starting from scratch, which saves me a lot of time. The form code displays on my website without any issues. My site is built using PHP files on a VPS, and I’ve noticed the forms load just as quickly as the rest of my site. I haven’t needed to contact support for any problems, but I do receive regular emails offering suggestions and help if I ever need it. Review collected by and hosted on G2.com.

The jump in price from the free tier to the first paid tier feels pretty steep. For me right now, I can’t justify the cost based on the additional features I’d be getting. Review collected by and hosted on G2.com.

What I like most about Donorbox is how easy it is to set up and start receiving donations quickly. The platform is very user-friendly and integrates smoothly with our website. I also appreciate the customizable donation forms, recurring donation options, and automatic email receipts for donors. It helps small nonprofits like ours collect support online in a professional way. Review collected by and hosted on G2.com.

One downside is that some advanced features are only available on paid plans, which can be challenging for small organizations that are just starting. Also, transaction fees can add up when receiving many small donations. However, overall the platform still provides great value. Review collected by and hosted on G2.com.

I like Donorbox's straightforward UI which makes it easy for donors. The integration of payment links is great, and the ability for donors to pay using Apple Pay and Google Pay makes everything very seamless. The initial setup of Donorbox was very easy and straightforward. Review collected by and hosted on G2.com.

I think the costing can be improved. Even though I have the standard plan which is the starter plan, I still feel 2.9% on top of Stripe's already 2.9% fee making it a total of around 6+% per transaction is costly. Another feature that I'd highly recommend Donorbox to have is auto tax receipting for registered charities like ours (Guidance for Generations Charity). Your competitor Zeffy has this feature Review collected by and hosted on G2.com.

We appreciate how user-friendly Donorbox is for both our staff and donors. The donation forms are clean, customizable, and easy to embed into our website, which has helped streamline online giving. We also like the recurring donation features, donor management tools, and the ability to quickly create campaigns without needing extensive technical knowledge. The reporting tools and integrations have made tracking donations and communicating with supporters much more efficient for our nonprofit team. Review collected by and hosted on G2.com.

We would love to see even more customization options for donation pages and campaign layouts, especially for nonprofits wanting stronger branding consistency. Additional built-in reporting and segmentation features for donor communications would also be helpful. Improved mobile editing capabilities and more advanced automation tools for donor stewardship could make the platform even stronger. Review collected by and hosted on G2.com.

As the director of Fundación Kaleo in Mexico, I needed a robust and scalable platform for recurring donations, and what I really like is how easy it is to use Donorbox, especially for receiving monthly contributions in a simple way. The integration with payment gateways like Stripe and PayPal, and the HTML editor has greatly facilitated the creation of our page, allowing us to make professional templates for both a campaign for the USA and a campaign for Mexico. Additionally, the model of not having fixed commissions or a fixed monthly fee is key for us in these early stages of fundraising, as we only pay commissions when receiving funds. Review collected by and hosted on G2.com.

Well, the main limitation I have encountered is related to the top button, as the text is not editable; it only allows us to select Donate, Give, or Pay. And in our case, as we are in the process of obtaining authorization for tax deduction, using the word Donation causes us legal non-compliance. Therefore, it would be very helpful for us to be able to customize the button to say "Support" or "Contribute." Other than that, the platform seems more than excellent to me. Review collected by and hosted on G2.com.

I use Donorbox to raise money for my Christian missions and appreciate its ability to process donations effectively. It's very simple to use, both for me and for people who donate. I find the QR code and simple landing page contribute greatly to this simplicity. I've also linked it to my website as an embedded form, and the initial setup was extremely easy. Review collected by and hosted on G2.com.

There is nothing that I've disliked about Donorbox. It has fulfilled every task that I hoped it would. Review collected by and hosted on G2.com.

I like how Donorbox gets embedded through my platform, which is Wix. It works with all different forms of payment or donation, making it easy for people to give in multiple ways. This seamless integration made transitioning to Donorbox pretty easy as my website is hosted by Wix. Everything is working well overall. Review collected by and hosted on G2.com.

At the moment, I'm having a hard time getting the Apple Pay part set up on Donorbox. But everything else is working well. Review collected by and hosted on G2.com.

What I like best about Donorbox is how easy it is to use, both for our team and for donors. As a nonprofit, we need tools that are simple, reliable, and flexible without requiring technical complexity, and Donorbox has been exactly that. Setting up campaigns, managing donations, and integrating forms into our website has been very straightforward.

We also appreciate the recurring donation system, the clean donor experience, and the transparency in tracking contributions. It has helped us streamline fundraising and focus more on our mission instead of administrative tasks.

Overall, Donorbox has been a very practical and efficient platform for supporting our nonprofit work. Review collected by and hosted on G2.com.

One downside of Donorbox is that the platform fees and processing commissions can become significant for small nonprofits, especially when managing many donations with limited resources.

We also feel that some useful customization options are locked behind higher-tier plans or require paying extra, which can be limiting for organizations that need flexibility but operate on tight budgets. Review collected by and hosted on G2.com.

Donorbox is one of the easiest donation platforms I've used which is why I recommend it to other nonprofits. It makes it easy to embed forms, create new campaigns, locate donors, and connect integrations to your other tools. Review collected by and hosted on G2.com.

I don't like that when I embed a donation form onto a website, the formatting often creates extra space below the donation form that I can't remove, which makes the site design look less clean. Review collected by and hosted on G2.com.

What I appreciate most about Donorbox is that it notifies me whenever a donation is made and then automatically syncs that information with my database system. This makes data management much more streamlined and also creates better opportunities for guests to donate whenever they choose. Review collected by and hosted on G2.com.

Getting Donorbox up and running was the most challenging part of the process. When we first received our materials, Donorbox wasn’t set up to work with our bank, so we ran into delays. After about two months, the two finally paired, and the setup process was fairly efficient from that point on. Review collected by and hosted on G2.com.