--- title: Donorbox Reviews meta\_title: 'Donorbox Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1512 reviews by the users' company size, role or industry to find out how Donorbox works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1512 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit ---

### Donorbox Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value Donorbox for its **ease of use** , enabling simple setup and convenient online donations integration. [(442 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632259&qs=pros-and-cons#reviews)

Users commend the **easy setup** of Donorbox, allowing quick integration and effective fundraising campaign creation. [(349 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633764&qs=pros-and-cons#reviews)

Users love the **setup ease** of Donorbox, enabling quick and efficient fundraising without complications. [(300 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633348&qs=pros-and-cons#reviews)

Users find **Donations Management** with Donorbox easy to set up, enabling immediate online donations for charities. [(236 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633633&qs=pros-and-cons#reviews)

Users appreciate the **lower fees and ease of setup** with Donorbox, streamlining their fundraising efforts effectively. [(175 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632200&qs=pros-and-cons#reviews)

Users express frustration with the **high fees** of Donorbox, feeling it reduces vital funding for nonprofits. [(110 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632583&qs=pros-and-cons#reviews)

Users often express concern about the **transaction fees** that reduce the impact of small donations made through Donorbox. [(100 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633676&qs=pros-and-cons#reviews)

Users find **pricing issues** with Donorbox's paid features and integrations, feeling they are too costly for small-scale needs. [(92 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632477&qs=pros-and-cons#reviews)

Users are frustrated by **payment issues** such as fees and complex account setups that impact their nonprofit operations. [(72 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633550&qs=pros-and-cons#reviews)

Users express frustration with the **limited customization** options in Donorbox, hindering their branding efforts and user experience. [(69 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633503&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Donorbox

##### 1. Ease of Use

Users value Donorbox for its **ease of use** , enabling simple setup and convenient online donations integration.
[
See 442 mentions
](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632259&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Richard S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard S.")
RS

Richard S.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Donations, Instant Setup"

What do you like about Donorbox?

I use Donorbox for funding my organization, and I love that it's easy to use and helps me track giving. The giving page is simple and easy, which mean

 ![Laekin W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laekin W.")
LW

Laekin W.

Small-Business (50 or fewer emp.)

5.0/5

"Definitely recommend!!!"

What do you like about Donorbox?

It’s a very fast and easy platform to use if you’re running a nonprofit business or even a for-profit business where you need to use donation links.

##### 2. Easy Setup

Users commend the **easy setup** of Donorbox, allowing quick integration and effective fundraising campaign creation.
[
See 349 mentions
](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633764&qs=pros-and-cons#reviews)

See Related User Reviews

AA

Ademola A.

Small-Business (50 or fewer emp.)

5.0/5

"Donorbox has helped us get more donations!"

What do you like about Donorbox?

It continues to deliver and help us get donations. The re-occuring option for donations and the ease at which it works ALSO continues to deliver for u

 ![Richard S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard S.")
RS

Richard S.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Donations, Instant Setup"

What do you like about Donorbox?

I use Donorbox for funding my organization, and I love that it's easy to use and helps me track giving. The giving page is simple and easy, which mean

##### 3. Setup Ease

Users love the **setup ease** of Donorbox, enabling quick and efficient fundraising without complications.
[
See 300 mentions
](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633348&qs=pros-and-cons#reviews)

See Related User Reviews

AA

Ademola A.

Small-Business (50 or fewer emp.)

5.0/5

"Donorbox has helped us get more donations!"

What do you like about Donorbox?

It continues to deliver and help us get donations. The re-occuring option for donations and the ease at which it works ALSO continues to deliver for u

 ![Richard S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard S.")
RS

Richard S.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Donations, Instant Setup"

What do you like about Donorbox?

I use Donorbox for funding my organization, and I love that it's easy to use and helps me track giving. The giving page is simple and easy, which mean

##### 4. Donations Management

Users find **Donations Management** with Donorbox easy to set up, enabling immediate online donations for charities.
[
See 236 mentions
](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633633&qs=pros-and-cons#reviews)

See Related User Reviews

AA

Ademola A.

Small-Business (50 or fewer emp.)

5.0/5

"Donorbox has helped us get more donations!"

What do you like about Donorbox?

It continues to deliver and help us get donations. The re-occuring option for donations and the ease at which it works ALSO continues to deliver for u

 ![Laekin W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laekin W.")
LW

Laekin W.

Small-Business (50 or fewer emp.)

5.0/5

"Definitely recommend!!!"

What do you like about Donorbox?

It’s a very fast and easy platform to use if you’re running a nonprofit business or even a for-profit business where you need to use donation links.

##### 5. Fundraising

Users appreciate the **lower fees and ease of setup** with Donorbox, streamlining their fundraising efforts effectively.
[
See 175 mentions
](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632200&qs=pros-and-cons#reviews)

See Related User Reviews

AA

Ademola A.

Small-Business (50 or fewer emp.)

5.0/5

"Donorbox has helped us get more donations!"

What do you like about Donorbox?

It continues to deliver and help us get donations. The re-occuring option for donations and the ease at which it works ALSO continues to deliver for u

 ![Stephanie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie S.")
SS

Stephanie S.

Small-Business (50 or fewer emp.)

5.0/5

"User-Friendly and Free—Perfect for Nonprofits"

What do you like about Donorbox?

I love how user-friendly it is, and the fact that it’s free for nonprofits is a huge reason we use it, too. I also appreciate how Donorbox accepts a v

### 5 Cons or Disadvantages of Donorbox

##### 1. High Fees

Users express frustration with the **high fees** of Donorbox, feeling it reduces vital funding for nonprofits.
[
See 110 mentions
](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632583&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Richard S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard S.")
RS

Richard S.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Donations, Instant Setup"

What do you dislike about Donorbox?

I wish there was a broader way to find new people to give. More of a social media help.

 ![Katie R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katie R.")
KR

Katie R.

Small-Business (50 or fewer emp.)

4.0/5

"So far a very easy and helpful donation solution."

What do you dislike about Donorbox?

Nope, not that I can think of. Very good.

##### 2. Donation Management

Users often express concern about the **transaction fees** that reduce the impact of small donations made through Donorbox.
[
See 100 mentions
](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633676&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Richard S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard S.")
RS

Richard S.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Donations, Instant Setup"

What do you dislike about Donorbox?

I wish there was a broader way to find new people to give. More of a social media help.

MM

Michael M.

Small-Business (50 or fewer emp.)

5.0/5

"Simplicity and Fair Fees, Perfect for Nonprofits"

What do you dislike about Donorbox?

I don't like that the CRM feature is an additional fee. I'd prefer if there was a way to only be charged when there is a donation.

##### 3. Pricing Issues

Users find **pricing issues** with Donorbox's paid features and integrations, feeling they are too costly for small-scale needs.
[
See 92 mentions
](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632477&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Katie R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katie R.")
KR

Katie R.

Small-Business (50 or fewer emp.)

4.0/5

"So far a very easy and helpful donation solution."

What do you dislike about Donorbox?

Nope, not that I can think of. Very good.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Easy-to-Use, Trusted Platform for Donors and Managers"

What do you dislike about Donorbox?

Currently our biggest barrier to upgrade is the cost and fees.

##### 4. Payment Issues

Users are frustrated by **payment issues** such as fees and complex account setups that impact their nonprofit operations.
[
See 72 mentions
](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633550&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Peter R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter R.")
PR

Peter R.

Small-Business (50 or fewer emp.)

3.5/5

"Solid platform but looking a little dated"

What do you dislike about Donorbox?

UI enhancements, make journey more intuitive.

 ![Donyell P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Donyell P.")
DP

Donyell P.

Small-Business (50 or fewer emp.)

2.5/5

"Simple Donation Solution with Room for Improvement"

What do you dislike about Donorbox?

I think that we should be able to manage our payments, and transfers through Donorbox. I also think that the fees are pretty high.

##### 5. Limited Customization

Users express frustration with the **limited customization** options in Donorbox, hindering their branding efforts and user experience.
[
See 69 mentions
](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633503&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Lauren B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren B.")
LB

Lauren B.

Small-Business (50 or fewer emp.)

3.5/5

"Great Pricing, Solid Overall Experience"

What do you dislike about Donorbox?

We wish there was more templates and landing pages to choose from. We had a hard time using the P2P fundraising platform this year. A lot of of our su

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Easy Setup and Use—Great Donation Form Features Without Spam Hassles"

What do you dislike about Donorbox?

Lack of ability to customize mailchimp integration by assigning donors to groups or at least tags.

 ![Leonardo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leonardo P.")
LP

Leonardo P.

Founder &amp; Pipeline Captain

Small-Business (50 or fewer emp.)

6/30/2026

"Easy, Affordable, Reliable—Integrated with WordPress in Minutes"

5/5

What do you like best about Donorbox?

Easy to use, affordable and reliable. We integrated it with our Wordpress site and started running it within minutes Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

Not that we need extra functionality for our use case, but would be great to see further customisation options and ways of enticing users to donate more. Review collected by and hosted on G2.com.

What problems is Donorbox solving and how is that benefiting you?

Getting donations as an NGO Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Chantie C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chantie C.")
CC

Chantie C.

Entrepreneur

Small-Business (50 or fewer emp.)

5/31/2026

"Comprehensive Donation Platform with Room for Improvement"

5/5

What do you like best about Donorbox?

I like that Donorbox offers multiple ways to collect donations, which makes it really convenient for us. I appreciate their event section too, as it feels like a one-stop-shop where we can throw events, have a campaign, and receive guidance on how to make things easier and more efficient. It's great to have the capability to do things in one place. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

I think the event category could be simplified a little bit more as there are many components that make things slightly confusing. However, it can be worked out. Review collected by and hosted on G2.com.

What problems is Donorbox solving and how is that benefiting you?

Donorbox makes it easy to receive donations and stay in contact with our donors. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

8/10/2026

"Donorbox Made Launching Our First Fundraising Initiatives Easy"

4/5

What do you like best about Donorbox?

As a starting nonprofit, Donorbox provided an easy way to set up our first fundraising initiatives. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

In the beginning, there’s a bit of a learning curve, especially when setting up payment partners. I also found that the documentation sometimes doesn’t seem fully up to date with newer product releases from both Donorbox and Stripe. Review collected by and hosted on G2.com.

What problems is Donorbox solving and how is that benefiting you?

Overall availability for donation with solid features so payment internally is also covered Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![John E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John E.")
JE

John E.

Senior Retoucher

Small-Business (50 or fewer emp.)

2/25/2026

"Quick and Easy to Launch and Fee-Free for Small Nonprofits"

5/5

What do you like best about Donorbox?

The best thing about Donorbox for our very small non-profit was how quickly we could get up and running, without any ongoing monthly fees or set-up fees. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

The only thing I wish Donorbox had was a feature to track our membership and to see at a glance who is currently a member, ie. who has paid each year without digging through a spreadsheet manually. Review collected by and hosted on G2.com.

What problems is Donorbox solving and how is that benefiting you?

Donorbox solved our membership situation. Previously none of our board members could figure out how to set up a membership program to Mancos Trails Group. Donorbox provided a simple and easy to employ membership campaign which quickly allowed us to get our membership program up and running. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Frida A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frida A.")
FA

Frida A.

Small-Business (50 or fewer emp.)

2/21/2026

"User-Friendly with Versatile Contribution Options"

4/5

What do you like best about Donorbox?

I love how Donorbox is very user-friendly and intuitive, making it a breeze for contributors to use. I appreciate the options for one-time or monthly contributions, which work for both charities and for-profit enterprises. The ability to create sub-campaigns for fundraising through influencer collaborations is also a big plus. I enjoy the flexibility of setting currency or using multi-currency, which aligns with donor psychology by letting donors know the exact amount in their local currency. The variety of payment methods offers quick payments and adds a sense of trust for our supporters. The initial setup was super easy, barely an inconvenience. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

Crowdfundings thrive on perks, but Donorbox does not have the ability for us to deliver digital perks such as through blogs, sharing videos, link downloads, etc. Review collected by and hosted on G2.com.

What problems is Donorbox solving and how is that benefiting you?

I use Donorbox for one-time or monthly contributions, sub-campaigns with influencers, and various payment methods. It's user-friendly with multi-currency support, gaining donor trust. We switched from GoGetFunding due to monthly donation options. Review collected by and hosted on G2.com.

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Response from Sindi Cele of Donorbox

[Editedit](https://www.g2.com/survey_responses/donorbox-review-12391442/official_response/edit)

Hi Frida,

Thank you so much for taking the time to share your detailed and insightful feedback. We're thrilled to know that there's so much you appreciate about Donorbox!

I'd also like to mention that our crowdfunding feature does come with the perks you mentioned. Please contact us at support@donorbox.org so we can get you started!

We look forward to hearing from you.

[See how Donorbox improved](https://donorbox.org/crowdfunding-platform)

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Krista A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krista A.")
KA

Krista A.

Customer service representative

Mid-Market (51-1000 emp.)

5/9/2026

"All good!"

5/5

What do you like best about Donorbox?

I like the opportunity to raise funds with Donorbox. The setup of the site is good and it's different than other sites, providing a smoother experience. The initial setup of Donorbox was very easy. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

Nothing I dislike about donorbox so far! Review collected by and hosted on G2.com.

What problems is Donorbox solving and how is that benefiting you?

I haven't solved any problems yet with Donorbox, but I appreciate the opportunity to raise funds. The site setup is good, providing a smoother experience compared to others. Review collected by and hosted on G2.com.

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5/20/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Trevor K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trevor K.")
TK

Trevor K.

Manager

Small-Business (50 or fewer emp.)

7/1/2026

"Easy Campaign Creation and At-a-Glance Tracking with Donorbox"

4.5/5

What do you like best about Donorbox?

Easy to use and to create different campaigns and track each one at a glance. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

There's always limitations with any software and platform but I've no issue at all with Donorbox as it meets our purposes nicely. Review collected by and hosted on G2.com.

What problems is Donorbox solving and how is that benefiting you?

Allowing our charity to receive donations and create fund raising campaigns. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![CultArt Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CultArt Z.")
CZ

CultArt Z.

Small-Business (50 or fewer emp.)

7/17/2026

"Effortless Donations with Top-tier Usability"

5/5

What do you like best about Donorbox?

I use Donorbox for donations in our nonprofit organization. I find it very easy to use and practical. It meets a need for us by making our organization accessible to donations. Additionally, I like that it works perfectly with Stripe, and the initial setup was almost perfect, I'd rate it a 9 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

Nothing. Everything works fine. Review collected by and hosted on G2.com.

What problems is Donorbox solving and how is that benefiting you?

Donorbox makes our organization accessible to donations, meeting a crucial need with its easy-to-use and practical platform. Review collected by and hosted on G2.com.

Show More

7/20/2026
Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Molly L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Molly L.")
ML

Molly L.

Director

Small-Business (50 or fewer emp.)

4/22/2026

"Donorbox Event Ticketing Makes Fundraising Easy"

5/5

What do you like best about Donorbox?

I started using Donorbox for my fundraiser. The event and ticketing feature is exactly what I was needing. It breaks down the tax-deductible portion of the ticket and makes it easy to upsell a donation. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

The downside is that I can’t sinc it to my current donation platform for recurring donations Review collected by and hosted on G2.com.

What problems is Donorbox solving and how is that benefiting you?

I am able to create a ticketed fundraising event that includes options to donate additional funds, set up a recurring donation and a breakdown of the ticket cost. Review collected by and hosted on G2.com.

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4/28/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Bill M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bill M.")
BM

Bill M.

Movies

Small-Business (50 or fewer emp.)

7/8/2026

"Easy to Operate with Straightforward, User-Friendly Functions"

5/5

What do you like best about Donorbox?

It's easy to operate and the functions are very easy. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

There needs to be a better way to reach more people through donorbox than through social media Review collected by and hosted on G2.com.

What problems is Donorbox solving and how is that benefiting you?

There really needs to be more personal help through customer service but there is helpful services available Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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##### Categories on G2

[Donor Management](https://www.g2.com/categories/donor-management)[Nonprofit CRM](https://www.g2.com/categories/nonprofit-crm)[Fundraising](https://www.g2.com/categories/fundraising)

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