--- title: Donorbox Reviews meta\_title: 'Donorbox Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1512 reviews by the users' company size, role or industry to find out how Donorbox works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1512 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- ### Donorbox Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value Donorbox for its **ease of use** , enabling simple setup and convenient online donations integration. [(442 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632259&qs=pros-and-cons#reviews) Users commend the **easy setup** of Donorbox, allowing quick integration and effective fundraising campaign creation. [(349 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633764&qs=pros-and-cons#reviews) Users love the **setup ease** of Donorbox, enabling quick and efficient fundraising without complications. [(300 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633348&qs=pros-and-cons#reviews) Users find **Donations Management** with Donorbox easy to set up, enabling immediate online donations for charities. [(236 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633633&qs=pros-and-cons#reviews) Users appreciate the **lower fees and ease of setup** with Donorbox, streamlining their fundraising efforts effectively. [(175 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632200&qs=pros-and-cons#reviews) Users express frustration with the **high fees** of Donorbox, feeling it reduces vital funding for nonprofits. [(110 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632583&qs=pros-and-cons#reviews) Users often express concern about the **transaction fees** that reduce the impact of small donations made through Donorbox. [(100 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633676&qs=pros-and-cons#reviews) Users find **pricing issues** with Donorbox's paid features and integrations, feeling they are too costly for small-scale needs. [(92 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632477&qs=pros-and-cons#reviews) Users are frustrated by **payment issues** such as fees and complex account setups that impact their nonprofit operations. [(72 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633550&qs=pros-and-cons#reviews) Users express frustration with the **limited customization** options in Donorbox, hindering their branding efforts and user experience. [(69 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633503&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Donorbox ##### 1. Ease of Use Users value Donorbox for its **ease of use** , enabling simple setup and convenient online donations integration. [ See 442 mentions ](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632259&qs=pros-and-cons#reviews) See Related User Reviews ![Richard S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard S.") RS Richard S. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Donations, Instant Setup" What do you like about Donorbox? I use Donorbox for funding my organization, and I love that it's easy to use and helps me track giving. The giving page is simple and easy, which mean ![Laekin W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laekin W.") LW Laekin W. Small-Business (50 or fewer emp.) 5.0/5 "Definitely recommend!!!" What do you like about Donorbox? It’s a very fast and easy platform to use if you’re running a nonprofit business or even a for-profit business where you need to use donation links. ##### 2. Easy Setup Users commend the **easy setup** of Donorbox, allowing quick integration and effective fundraising campaign creation. [ See 349 mentions ](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633764&qs=pros-and-cons#reviews) See Related User Reviews AA Ademola A. Small-Business (50 or fewer emp.) 5.0/5 "Donorbox has helped us get more donations!" What do you like about Donorbox? It continues to deliver and help us get donations. The re-occuring option for donations and the ease at which it works ALSO continues to deliver for u ![Richard S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard S.") RS Richard S. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Donations, Instant Setup" What do you like about Donorbox? I use Donorbox for funding my organization, and I love that it's easy to use and helps me track giving. The giving page is simple and easy, which mean ##### 3. Setup Ease Users love the **setup ease** of Donorbox, enabling quick and efficient fundraising without complications. [ See 300 mentions ](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633348&qs=pros-and-cons#reviews) See Related User Reviews AA Ademola A. Small-Business (50 or fewer emp.) 5.0/5 "Donorbox has helped us get more donations!" What do you like about Donorbox? It continues to deliver and help us get donations. The re-occuring option for donations and the ease at which it works ALSO continues to deliver for u ![Richard S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard S.") RS Richard S. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Donations, Instant Setup" What do you like about Donorbox? I use Donorbox for funding my organization, and I love that it's easy to use and helps me track giving. The giving page is simple and easy, which mean ##### 4. Donations Management Users find **Donations Management** with Donorbox easy to set up, enabling immediate online donations for charities. [ See 236 mentions ](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633633&qs=pros-and-cons#reviews) See Related User Reviews AA Ademola A. Small-Business (50 or fewer emp.) 5.0/5 "Donorbox has helped us get more donations!" What do you like about Donorbox? It continues to deliver and help us get donations. The re-occuring option for donations and the ease at which it works ALSO continues to deliver for u ![Laekin W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laekin W.") LW Laekin W. Small-Business (50 or fewer emp.) 5.0/5 "Definitely recommend!!!" What do you like about Donorbox? It’s a very fast and easy platform to use if you’re running a nonprofit business or even a for-profit business where you need to use donation links. ##### 5. Fundraising Users appreciate the **lower fees and ease of setup** with Donorbox, streamlining their fundraising efforts effectively. [ See 175 mentions ](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632200&qs=pros-and-cons#reviews) See Related User Reviews AA Ademola A. Small-Business (50 or fewer emp.) 5.0/5 "Donorbox has helped us get more donations!" What do you like about Donorbox? It continues to deliver and help us get donations. The re-occuring option for donations and the ease at which it works ALSO continues to deliver for u ![Stephanie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie S.") SS Stephanie S. Small-Business (50 or fewer emp.) 5.0/5 "User-Friendly and Free—Perfect for Nonprofits" What do you like about Donorbox? I love how user-friendly it is, and the fact that it’s free for nonprofits is a huge reason we use it, too. I also appreciate how Donorbox accepts a v ### 5 Cons or Disadvantages of Donorbox ##### 1. High Fees Users express frustration with the **high fees** of Donorbox, feeling it reduces vital funding for nonprofits. [ See 110 mentions ](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632583&qs=pros-and-cons#reviews) See Related User Reviews ![Richard S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard S.") RS Richard S. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Donations, Instant Setup" What do you dislike about Donorbox? I wish there was a broader way to find new people to give. More of a social media help. ![Katie R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katie R.") KR Katie R. Small-Business (50 or fewer emp.) 4.0/5 "So far a very easy and helpful donation solution." What do you dislike about Donorbox? Nope, not that I can think of. Very good. ##### 2. Donation Management Users often express concern about the **transaction fees** that reduce the impact of small donations made through Donorbox. [ See 100 mentions ](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633676&qs=pros-and-cons#reviews) See Related User Reviews ![Richard S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard S.") RS Richard S. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Donations, Instant Setup" What do you dislike about Donorbox? I wish there was a broader way to find new people to give. More of a social media help. MM Michael M. Small-Business (50 or fewer emp.) 5.0/5 "Simplicity and Fair Fees, Perfect for Nonprofits" What do you dislike about Donorbox? I don't like that the CRM feature is an additional fee. I'd prefer if there was a way to only be charged when there is a donation. ##### 3. Pricing Issues Users find **pricing issues** with Donorbox's paid features and integrations, feeling they are too costly for small-scale needs. [ See 92 mentions ](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632477&qs=pros-and-cons#reviews) See Related User Reviews ![Katie R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katie R.") KR Katie R. Small-Business (50 or fewer emp.) 4.0/5 "So far a very easy and helpful donation solution." What do you dislike about Donorbox? Nope, not that I can think of. Very good. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Easy-to-Use, Trusted Platform for Donors and Managers" What do you dislike about Donorbox? Currently our biggest barrier to upgrade is the cost and fees. ##### 4. Payment Issues Users are frustrated by **payment issues** such as fees and complex account setups that impact their nonprofit operations. [ See 72 mentions ](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633550&qs=pros-and-cons#reviews) See Related User Reviews ![Peter R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter R.") PR Peter R. Small-Business (50 or fewer emp.) 3.5/5 "Solid platform but looking a little dated" What do you dislike about Donorbox? UI enhancements, make journey more intuitive. ![Donyell P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Donyell P.") DP Donyell P. Small-Business (50 or fewer emp.) 2.5/5 "Simple Donation Solution with Room for Improvement" What do you dislike about Donorbox? I think that we should be able to manage our payments, and transfers through Donorbox. I also think that the fees are pretty high. ##### 5. Limited Customization Users express frustration with the **limited customization** options in Donorbox, hindering their branding efforts and user experience. [ See 69 mentions ](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633503&qs=pros-and-cons#reviews) See Related User Reviews ![Lauren B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren B.") LB Lauren B. Small-Business (50 or fewer emp.) 3.5/5 "Great Pricing, Solid Overall Experience" What do you dislike about Donorbox? We wish there was more templates and landing pages to choose from. We had a hard time using the P2P fundraising platform this year. A lot of of our su ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Easy Setup and Use—Great Donation Form Features Without Spam Hassles" What do you dislike about Donorbox? Lack of ability to customize mailchimp integration by assigning donors to groups or at least tags. SS Siim S. Founder / Director Small-Business (50 or fewer emp.) 2/4/2026 "Fast and Transparent Online Donations with Reliable Stripe and PayPal Integration" 4.5/5 What do you like best about Donorbox? What I like most about Donorbox is how easy it is to set up and start accepting donations quickly, without any technical overhead. The platform is very transparent about its fees, integrates smoothly with Stripe and PayPal, and works reliably with WordPress websites. I also appreciate the flexibility it offers for both one-time and recurring donations, along with the clean, professional-looking donation forms that help build trust with donors. Review collected by and hosted on G2.com. What do you dislike about Donorbox? One downside is that some advanced features and customization options are limited on the free plan, which can require upgrading sooner than expected as an organization grows. In addition, deeper reporting and analytics could be more flexible for users who want more detailed donor insights without exporting data externally. Review collected by and hosted on G2.com. What problems is Donorbox solving and how is that benefiting you? Donorbox solves the problem of collecting online donations in a simple, reliable, and transparent way without needing complex custom development. It allows us to quickly launch donation campaigns, accept recurring donations, and integrate payments directly into our website. As a result, we save time, reduce technical overhead, and can focus more on our mission instead of managing payment systems. Review collected by and hosted on G2.com. Show More Response from Sindi Cele of Donorbox [Editedit](https://www.g2.com/survey_responses/donorbox-review-12306687/official_response/edit) Hi Siim, Thank you for such a detailed and thoughtful review! We're glad to hear that you’ve found Donorbox easy to set up and reliable, and that the integrations with Stripe, PayPal, and WordPress have worked smoothly for you. It’s also great to know that the transparency around fees, flexible donation options, and clean, professional form design are helping you build trust with your donors. We also appreciate your feedback on advanced features and reporting. We understand that as organizations grow, the need for more customization and deeper analytics becomes increasingly important. Your input about expanding flexibility is valuable, and we’ll be sure to share it with our product team as we continue improving the platform. Thanks again for taking the time to share your experience! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mandi W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mandi W.") MW Mandi W. Directo of Operations Small-Business (50 or fewer emp.) 10/17/2024 "Easy to use, and the free basic option is a huge help, esp for smaller non profits!" 4.5/5 What do you like best about Donorbox? The team at Donorbox has been very responsive to handling challenges that have come up, most related to a paid add on of an integration with planning center. We've had some issues with donations syncing correctly across platforms, but the team has been quick to respond and work to resolve the issues. Review collected by and hosted on G2.com. What do you dislike about Donorbox? There are still some issues with donation notifications - we've specifically selected certain members of our team to be notified, but they still don't get all the emails. Not a deal breaker however. Review collected by and hosted on G2.com. What problems is Donorbox solving and how is that benefiting you? we switched to using planning center as our primary database earlier this, and it's been great for our work with foster families. giving in planning center is simple, but limited - so being able to pair it with donor box has provided more options (ask array, campaigns, ability to edit donation receipt, widget, etc) Review collected by and hosted on G2.com. Show More Response from Sindi Cele of Donorbox [Editedit](https://www.g2.com/survey_responses/donorbox-review-10384524/official_response/edit) Hi Mandi, Thank you for your feedback! We’re glad to hear that our team has been responsive and helpful in working through the integration challenges with Planning Center, and that you’ve felt supported while getting things resolved. Regarding the donation notifications issue, we haven’t noted a similar problem on our end, and we’d really like to look into this further for you. Could you please contact us at support@donorbox.org with the relevant details? Our team will be happy to investigate and help resolve it. Thanks again for taking the time to share your experience—we appreciate it! 2/9/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JG Jacqueline G. Spokesperson Small-Business (50 or fewer emp.) 5/18/2026 "Easy Setup and Professional Platform For Animal Rescue Fundraising!" 5/5 What do you like best about Donorbox? It is incredibly easy to set up for a small nonprofit. The platform is intuitive, looks professional, and helped our remote rescue in Belize secure our very first donation quickly. Review collected by and hosted on G2.com. What do you dislike about Donorbox? As a brand new nonprofit operating on a tight budget, any transaction fees are a challenge, but they are very clear and transparent about their pricing upfront. Review collected by and hosted on G2.com. What problems is Donorbox solving and how is that benefiting you? It gives our remote animal rescue a global reach. We can easily share our donation link with advocates around the world, allowing us to raise vital funds for stray and injured animals in Belize who have nowhere else to go. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Antoine Michel V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Antoine Michel V.") AV Antoine Michel V. Président Small-Business (50 or fewer emp.) 5/28/2026 "Simple and Effective Solution for Associations" 4/5 What do you like best about Donorbox? I appreciate Donorbox because it's easy to use and there are free options. I also like the ability to create specialized and customized pages, and being able to link with Stripe, it works well. The initial setup took me about an hour, it wasn't too complex, and once set up, it works very well. Review collected by and hosted on G2.com. What do you dislike about Donorbox? At times, it can feel a bit convoluted and overly complex. Review collected by and hosted on G2.com. What problems is Donorbox solving and how is that benefiting you? Donorbox is simple with free options. I like being able to create specialized and customized pages and easily link Stripe. It works well. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Stephanie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie S.") SS Stephanie S. Executive Director Small-Business (50 or fewer emp.) 11/10/2025 "User-Friendly and Free—Perfect for Nonprofits" 5/5 What do you like best about Donorbox? I love how user-friendly it is, and the fact that it’s free for nonprofits is a huge reason we use it, too. I also appreciate how Donorbox accepts a variety of payments, giving supporters more options and making it easier for them! Review collected by and hosted on G2.com. What do you dislike about Donorbox? Nothing, we love it all! We love that we can build multiple campaigns and when we update anything, it automatically is reflected in the platform that shows it. Review collected by and hosted on G2.com. What problems is Donorbox solving and how is that benefiting you? It offers different payment options. Before Donorbox, our donors could only use PayPal and that became problematic over time. Donorbox let's us launch multiple campaigns in order to keep fundraising efforts separate and better track reporting. Review collected by and hosted on G2.com. Show More Response from Sindi Cele of Donorbox [Editedit](https://www.g2.com/survey_responses/donorbox-review-11938942/official_response/edit) Hi Stephanie, Thanks so much for your kind words! We’re glad you’re enjoying how user-friendly Donorbox is and that the free access for nonprofits makes a difference. It’s also great to hear the campaign features and automatic updates are working well for you. We really appreciate your support! 4/23/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Juli S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juli S.") JS Juli S. Director Small-Business (50 or fewer emp.) 3/1/2024 "Effortless Donor Management for Nonprofits" 5/5 What do you like best about Donorbox? I use Donorbox for my nonprofit to make it really easy for people to donate with just one click on my website or newsletter. I like that I'm able to send thank yous and receipts very easily. This feature adds value for me because I'm not the most organized person, and I don't really have to keep track of donations. The initial setup was super easy. Review collected by and hosted on G2.com. What do you dislike about Donorbox? I do find it hard to find the thank you that is sent out when people make a donation so I can see exactly what it says. Review collected by and hosted on G2.com. What problems is Donorbox solving and how is that benefiting you? I find Donorbox makes it really easy for people to donate with just one click from my website or newsletter. I also like sending thank yous and receipts easily, which helps me keep track since I'm not super organized. Review collected by and hosted on G2.com. Show More Response from Marc Harmon of Donorbox [Editedit](https://www.g2.com/survey_responses/donorbox-review-9368745/official_response/edit) Thank you for the positive feedback! We're happy to hear that Donorbox is helping you keep track of donations and automate the thank you email process. 2/25/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Margie E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Margie E.") ME Margie E. Board President Small-Business (50 or fewer emp.) 2/18/2026 "Easy drag-and-drop setup with strong free features and donation-based pricing" 5/5 What do you like best about Donorbox? It is easy to set up with the drag and drop interface and the free version has good functionality. That way, we are only paying for the platform as a % of an actual donation, instead of having a recurring subscription expense. As a fledgling NPO that is entirely vounteer run, this is important for us. Review collected by and hosted on G2.com. What do you dislike about Donorbox? The event ticket sales feature doesn't work as well for us. The capture of the ticket buyer vs.. ticket user, and the transfer of that data via the Salesforce integration doesn't work seamlessly. There need to be more options for mapping fields between donorbox and Salesforce. As a consequence, I have to fix records manually on Salesforce side. Review collected by and hosted on G2.com. What problems is Donorbox solving and how is that benefiting you? Donorbox is allowing us to do on-line fundraising without an upfront cost, and to capture those donors in a CRM. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![David d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David d.") DD David d. Founder, Chairman & CEO Small-Business (50 or fewer emp.) 7/31/2026 "Effortless Organization for Small Nonprofits" 5/5 What do you like best about Donorbox? I like that Donorbox helps with organization by keeping everything in one place. It's easy to use, and you can cross-reference, which makes implementing organization easier. This organization helps us as a team become more efficient. The initial setup was very easy, and it visually keeps everything organized in one place, improving our efficiency and effectiveness. Review collected by and hosted on G2.com. What do you dislike about Donorbox? nothing Review collected by and hosted on G2.com. What problems is Donorbox solving and how is that benefiting you? I use Donorbox to organize everything for our nonprofit, making it easier to implement and cross-reference information. It helps us as a team become more efficient by having everything visually organized in one place. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Phindiwe N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Phindiwe N.") PN Phindiwe N. Co-founder and Director Of Operations Small-Business (50 or fewer emp.) 5/22/2024 "A Comprehensive and User-Friendly Fundraising Platform with Room for Enhancement" 4/5 What do you like best about Donorbox? I appreciate the user-friendly interface that simplifies the donation process for both organizations and donors. Creating a donation form is straightforward and doesn't require much technical expertise. This easy-to-use platform enables organizations to concentrate on their mission instead of dealing with technical details. Additionally, Donorbox prioritizes security and compliance. Review collected by and hosted on G2.com. What do you dislike about Donorbox? Although Donorbox offers good customization for donation forms, more advanced design options could be beneficial. For instance, allowing greater flexibility in form layouts, custom CSS, and more template choices could help organizations better match their branding and create more visually appealing donation pages. Review collected by and hosted on G2.com. What problems is Donorbox solving and how is that benefiting you? We have found that Donorbox has made fundraising easy and effective for our nonprofit. Its user-friendly interface, comprehensive features, secure transactions, and cost-effectiveness have significantly enhanced our fundraising efforts. By addressing many of the common challenges we faced, Donorbox has empowered us to focus more on our mission and less on the complexities of fundraising. Review collected by and hosted on G2.com. Show More Response from Sindi Cele of Donorbox [Editedit](https://www.g2.com/survey_responses/donorbox-review-9672477/official_response/edit) Hi Phindiwe, Thank you so much for your feedback. We're glad that you found our platform user-friendly. We also really appreciate you bringing the issue with additional advanced design choices to our attention. We are always actively working to ensure our platform is progressive. We do offer custom CSS, and we’d love to hear more about the specific layout and template options you'd love to see, so if it’s no trouble at all, please feel free to share more details with us at support@donorbox.org. Your input helps us improve, and we can’t wait to hear from you! 1/22/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Brian A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian A.") BA Brian A. Executive Director Small-Business (50 or fewer emp.) 3/20/2026 "Easy Standalone Donation Forms, But Overall Fees Add Up" 3/5 What do you like best about Donorbox? It was easy to create a stand-alone donation form which I sent to a friend. He was hesitant to use another payment provider due to recent scams and phishes, so our charity decided to offer a secondary payment platform. Review collected by and hosted on G2.com. What do you dislike about Donorbox? The fees altogether were high. We pay a percentage of each transaction to our alternate payment provider and then another bit on tip of that for Donorbox. Taken as a whole, the percentages are rather high. Review collected by and hosted on G2.com. What problems is Donorbox solving and how is that benefiting you? My payment provider only allows payment in batches ... let's say $10 apiece, which are configured as "Products". Therefore, a donation of $100 is 10 products. Donorbox allows the donor to enter the value variably (so long as it exceeds $3). Review collected by and hosted on G2.com. 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