--- title: Donorbox Reviews meta\_title: 'Donorbox Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1512 reviews by the users' company size, role or industry to find out how Donorbox works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1512 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- ### Donorbox Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value Donorbox for its **ease of use** , enabling simple setup and convenient online donations integration. [(442 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632259&qs=pros-and-cons#reviews) Users commend the **easy setup** of Donorbox, allowing quick integration and effective fundraising campaign creation. [(349 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633764&qs=pros-and-cons#reviews) Users love the **setup ease** of Donorbox, enabling quick and efficient fundraising without complications. [(300 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633348&qs=pros-and-cons#reviews) Users find **Donations Management** with Donorbox easy to set up, enabling immediate online donations for charities. [(236 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633633&qs=pros-and-cons#reviews) Users appreciate the **lower fees and ease of setup** with Donorbox, streamlining their fundraising efforts effectively. [(175 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632200&qs=pros-and-cons#reviews) Users express frustration with the **high fees** of Donorbox, feeling it reduces vital funding for nonprofits. [(110 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632583&qs=pros-and-cons#reviews) Users often express concern about the **transaction fees** that reduce the impact of small donations made through Donorbox. [(100 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633676&qs=pros-and-cons#reviews) Users find **pricing issues** with Donorbox's paid features and integrations, feeling they are too costly for small-scale needs. [(92 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632477&qs=pros-and-cons#reviews) Users are frustrated by **payment issues** such as fees and complex account setups that impact their nonprofit operations. [(72 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633550&qs=pros-and-cons#reviews) Users express frustration with the **limited customization** options in Donorbox, hindering their branding efforts and user experience. [(69 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633503&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Donorbox ##### 1. Ease of Use Users value Donorbox for its **ease of use** , enabling simple setup and convenient online donations integration. [ See 442 mentions ](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632259&qs=pros-and-cons#reviews) See Related User Reviews ![Richard S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard S.") RS Richard S. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Donations, Instant Setup" What do you like about Donorbox? I use Donorbox for funding my organization, and I love that it's easy to use and helps me track giving. The giving page is simple and easy, which mean ![Laekin W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laekin W.") LW Laekin W. Small-Business (50 or fewer emp.) 5.0/5 "Definitely recommend!!!" What do you like about Donorbox? It’s a very fast and easy platform to use if you’re running a nonprofit business or even a for-profit business where you need to use donation links. ##### 2. Easy Setup Users commend the **easy setup** of Donorbox, allowing quick integration and effective fundraising campaign creation. [ See 349 mentions ](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633764&qs=pros-and-cons#reviews) See Related User Reviews AA Ademola A. Small-Business (50 or fewer emp.) 5.0/5 "Donorbox has helped us get more donations!" What do you like about Donorbox? It continues to deliver and help us get donations. The re-occuring option for donations and the ease at which it works ALSO continues to deliver for u ![Richard S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard S.") RS Richard S. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Donations, Instant Setup" What do you like about Donorbox? I use Donorbox for funding my organization, and I love that it's easy to use and helps me track giving. The giving page is simple and easy, which mean ##### 3. Setup Ease Users love the **setup ease** of Donorbox, enabling quick and efficient fundraising without complications. [ See 300 mentions ](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633348&qs=pros-and-cons#reviews) See Related User Reviews AA Ademola A. Small-Business (50 or fewer emp.) 5.0/5 "Donorbox has helped us get more donations!" What do you like about Donorbox? It continues to deliver and help us get donations. The re-occuring option for donations and the ease at which it works ALSO continues to deliver for u ![Richard S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard S.") RS Richard S. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Donations, Instant Setup" What do you like about Donorbox? I use Donorbox for funding my organization, and I love that it's easy to use and helps me track giving. The giving page is simple and easy, which mean ##### 4. Donations Management Users find **Donations Management** with Donorbox easy to set up, enabling immediate online donations for charities. [ See 236 mentions ](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633633&qs=pros-and-cons#reviews) See Related User Reviews AA Ademola A. Small-Business (50 or fewer emp.) 5.0/5 "Donorbox has helped us get more donations!" What do you like about Donorbox? It continues to deliver and help us get donations. The re-occuring option for donations and the ease at which it works ALSO continues to deliver for u ![Laekin W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laekin W.") LW Laekin W. Small-Business (50 or fewer emp.) 5.0/5 "Definitely recommend!!!" What do you like about Donorbox? It’s a very fast and easy platform to use if you’re running a nonprofit business or even a for-profit business where you need to use donation links. ##### 5. Fundraising Users appreciate the **lower fees and ease of setup** with Donorbox, streamlining their fundraising efforts effectively. [ See 175 mentions ](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632200&qs=pros-and-cons#reviews) See Related User Reviews AA Ademola A. Small-Business (50 or fewer emp.) 5.0/5 "Donorbox has helped us get more donations!" What do you like about Donorbox? It continues to deliver and help us get donations. The re-occuring option for donations and the ease at which it works ALSO continues to deliver for u ![Stephanie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie S.") SS Stephanie S. Small-Business (50 or fewer emp.) 5.0/5 "User-Friendly and Free—Perfect for Nonprofits" What do you like about Donorbox? I love how user-friendly it is, and the fact that it’s free for nonprofits is a huge reason we use it, too. I also appreciate how Donorbox accepts a v ### 5 Cons or Disadvantages of Donorbox ##### 1. High Fees Users express frustration with the **high fees** of Donorbox, feeling it reduces vital funding for nonprofits. [ See 110 mentions ](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632583&qs=pros-and-cons#reviews) See Related User Reviews ![Richard S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard S.") RS Richard S. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Donations, Instant Setup" What do you dislike about Donorbox? I wish there was a broader way to find new people to give. More of a social media help. ![Katie R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katie R.") KR Katie R. Small-Business (50 or fewer emp.) 4.0/5 "So far a very easy and helpful donation solution." What do you dislike about Donorbox? Nope, not that I can think of. Very good. ##### 2. Donation Management Users often express concern about the **transaction fees** that reduce the impact of small donations made through Donorbox. [ See 100 mentions ](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633676&qs=pros-and-cons#reviews) See Related User Reviews ![Richard S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard S.") RS Richard S. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Donations, Instant Setup" What do you dislike about Donorbox? I wish there was a broader way to find new people to give. More of a social media help. MM Michael M. Small-Business (50 or fewer emp.) 5.0/5 "Simplicity and Fair Fees, Perfect for Nonprofits" What do you dislike about Donorbox? I don't like that the CRM feature is an additional fee. I'd prefer if there was a way to only be charged when there is a donation. ##### 3. Pricing Issues Users find **pricing issues** with Donorbox's paid features and integrations, feeling they are too costly for small-scale needs. [ See 92 mentions ](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632477&qs=pros-and-cons#reviews) See Related User Reviews ![Katie R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katie R.") KR Katie R. Small-Business (50 or fewer emp.) 4.0/5 "So far a very easy and helpful donation solution." What do you dislike about Donorbox? Nope, not that I can think of. Very good. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Easy-to-Use, Trusted Platform for Donors and Managers" What do you dislike about Donorbox? Currently our biggest barrier to upgrade is the cost and fees. ##### 4. Payment Issues Users are frustrated by **payment issues** such as fees and complex account setups that impact their nonprofit operations. [ See 72 mentions ](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633550&qs=pros-and-cons#reviews) See Related User Reviews ![Peter R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter R.") PR Peter R. Small-Business (50 or fewer emp.) 3.5/5 "Solid platform but looking a little dated" What do you dislike about Donorbox? UI enhancements, make journey more intuitive. ![Donyell P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Donyell P.") DP Donyell P. Small-Business (50 or fewer emp.) 2.5/5 "Simple Donation Solution with Room for Improvement" What do you dislike about Donorbox? I think that we should be able to manage our payments, and transfers through Donorbox. I also think that the fees are pretty high. ##### 5. Limited Customization Users express frustration with the **limited customization** options in Donorbox, hindering their branding efforts and user experience. [ See 69 mentions ](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633503&qs=pros-and-cons#reviews) See Related User Reviews ![Lauren B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren B.") LB Lauren B. Small-Business (50 or fewer emp.) 3.5/5 "Great Pricing, Solid Overall Experience" What do you dislike about Donorbox? We wish there was more templates and landing pages to choose from. We had a hard time using the P2P fundraising platform this year. A lot of of our su ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Easy Setup and Use—Great Donation Form Features Without Spam Hassles" What do you dislike about Donorbox? Lack of ability to customize mailchimp integration by assigning donors to groups or at least tags. KS Kabirou S. President Small-Business (50 or fewer emp.) 5/5/2026 "Simple and Effective for Fundraising" 5/5 What do you like best about Donorbox? What I appreciate most about Donorbox is its ease of use and the efficiency with which I can launch fundraising campaigns. The management of contributions is clear and structured, and the platform helps us receive donations from international supporters, which is particularly useful for our organization. Donorbox's ability to offer a comprehensive donation collection solution, allowing us to centralize all contributions in a single dashboard, is also an important asset. Review collected by and hosted on G2.com. What do you dislike about Donorbox? Donorbox works well for our organization, but we believe the platform could be even more useful if it strengthened its adaptation to the African context. In many communities in Africa, where some of the most vulnerable populations are located, access to international payment methods remains limited. Better integration of more locally accessible payment solutions, as well as support more adapted to the realities of African organizations, would make the service even more relevant and inclusive. Review collected by and hosted on G2.com. What problems is Donorbox solving and how is that benefiting you? Donorbox helps us centralize payments, facilitate one-time or recurring donations, and track our collections. This supports the transparency and efficiency of our fundraising, especially in receiving donations from international supporters. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Wasseem E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wasseem E.") WE Wasseem E. Founder & Executive Director Research Small-Business (50 or fewer emp.) 2/16/2026 "Donorbox makes launching and optimising donation campaigns fast and effortless" 5/5 What do you like best about Donorbox? What I like most about Donorbox is how quickly we can launch and fine-tune donation campaigns without needing technical support. The embedded donation forms are straightforward to customize, integrate smoothly with our website, and support recurring giving by default, which has helped improve our monthly donor retention. Stripe and PayPal integrations work seamlessly, and payouts have been reliable and transparent. Review collected by and hosted on G2.com. What do you dislike about Donorbox? One limitation of Donorbox is that, although the core features are strong, deeper customisation can feel constrained without developer support. For instance, advanced form styling, conditional logic, and more complex donor journeys may require workarounds or external tools. That can slow down experimentation when you’re trying to optimise campaigns. The reporting functionality is clear and usable, but it could be more robust for organisations that need granular analytics. Features like custom report building, cohort analysis for recurring donors, and more advanced filtering would reduce the need to export data into external systems for deeper analysis. Pricing can also become a factor as volume grows. The transaction and platform fees are reasonable, but as donation amounts increase, costs scale accordingly, which may lead larger organisations to evaluate alternatives. Overall, improvements such as stronger native analytics, expanded automation workflows, and greater no-code customisation would make the platform even more effective for growing nonprofits. Review collected by and hosted on G2.com. What problems is Donorbox solving and how is that benefiting you? Before using Donorbox, our donation process was fragmented and we had limited infrastructure for recurring giving. Donations were handled through basic payment links, which led to inconsistent donor data capture, manual receipt sending, and no dependable way to manage monthly supporters. As a result, administrative overhead increased and it was hard to forecast revenue. After implementing Donorbox, we were able to centralise online fundraising with embedded forms and dedicated campaign pages. Recurring giving is now built directly into the donation flow, which has significantly increased the number of monthly donors and improved retention. Automated receipts and more complete donor records have also reduced manual admin work by several hours each month. Donorbox has further improved our visibility into fundraising performance. With real-time dashboards and straightforward reporting, we can track campaign progress, monitor recurring revenue, and reconcile Stripe payouts more efficiently. Overall, it has helped us professionalise our fundraising operations, stabilise monthly income, and spend less time on manual processes so we can focus more on programmatic work. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sterling D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sterling D.") SD Sterling D. Publisher Small-Business (50 or fewer emp.) 7/10/2026 "Donorbox Makes Fundraising Easy with Truly Helpful Support" 5/5 What do you like best about Donorbox? I love how easy it is to use, and I also really appreciate the extremely helpful advice emails. They support us every day as we work to grow our donor community. Review collected by and hosted on G2.com. What do you dislike about Donorbox? I really admire Donorbox, and I can honestly say there’s nothing I dislike about it. Review collected by and hosted on G2.com. What problems is Donorbox solving and how is that benefiting you? As our magazine continues to grow, we needed a centralized place to collect donations from our wonderful patrons, and Donorbox has been doing an excellent job helping us achieve that goal. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Laekin W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laekin W.") LW Laekin W. Charity Small-Business (50 or fewer emp.) 8/17/2025 "Definitely recommend!!!" 5/5 What do you like best about Donorbox? It’s a very fast and easy platform to use if you’re running a nonprofit business or even a for-profit business where you need to use donation links. Review collected by and hosted on G2.com. What do you dislike about Donorbox? Just more options where a specific let’s say donation you’re trying to achieve if she give you options to wear, you can have a specific thing that you’re trying to to get donations for with a set amount instead the platform has it where you have to just have a goal and then what those goals are specifically $25-$200 donations rather than letting you say this amount is for this family, etc. Review collected by and hosted on G2.com. What problems is Donorbox solving and how is that benefiting you? They are making the payment easier I don’t have to send a million links Review collected by and hosted on G2.com. Show More 4/27/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Fides Verum Initiative .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fides Verum Initiative .") F Fides Verum Initiative . Small-Business (50 or fewer emp.) 4/26/2026 "Effortless Fundraising with Seamless Setup" 4.5/5 What do you like best about Donorbox? I use Donorbox for my Christian ministry called the Fides Verum Initiative, and I like how easy it is to use and how easy it was to set it up with PayPal. The QR Code feature is really great because I'm trying to make flyers for my ministry, so it really helps to have a program that already makes the codes for you, saving a lot of time. I also put it into my own ministry website, and it works flawlessly. Switching from GoFundMe to Donorbox was a relief because the setup on GoFundMe was insanely complicated. With Donorbox, the initial setup was incredibly easy; I just answered a few questions about my organization. Review collected by and hosted on G2.com. What do you dislike about Donorbox? Nothing really, I personally think it's perfect. Review collected by and hosted on G2.com. What problems is Donorbox solving and how is that benefiting you? Donorbox gives me an easy way to get funds to help others when they are in need, and the QR Code feature saves me time when making flyers for my ministry. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sharon B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sharon B.") SB Sharon B. Marketing Manager Small-Business (50 or fewer emp.) 2/9/2026 "Donor-First, Simple, and Reliable Giving Platform" 5/5 What do you like best about Donorbox? I What I like most about Donorbox is how simple it makes giving—for both the donor and the organization. It’s clean, intuitive, and doesn’t feel intimidating or clunky, which really matters when you’re asking people to support something meaningful. I love that it’s donor-first: recurring donations are easy, the checkout is smooth, and it works beautifully on mobile. On the backend, it’s just as good—clear reporting, easy setup, and no unnecessary bells and whistles getting in the way. It feels like Donorbox actually understands nonprofits: transparent pricing, flexible tools, and zero pressure. It quietly does its job well, which is exactly what you want from a donation platform. Review collected by and hosted on G2.com. What do you dislike about Donorbox? What I dislike about Donorbox is that while it’s great at the basics, it can feel a bit limited once you want more customization or advanced branding. You sometimes hit a ceiling if you’re trying to create a very specific donor journey or highly tailored experience. The design options are pretty minimal, so forms can start to look the same unless you put in extra work outside the platform. Some integrations and features also require upgrading, which can feel frustrating when you’re growing and suddenly need tools that aren’t included at the lower tiers. It’s solid and reliable—but not always as flexible or powerful as you might want if your fundraising gets more complex. Review collected by and hosted on G2.com. What problems is Donorbox solving and how is that benefiting you? Problems it solves • Collecting donations can be confusing or overwhelming for donors • Setting up a donation system usually requires tech skills or expensive tools • Managing recurring donations, receipts, and donor data can get messy fast • Small teams don’t have time to learn complex fundraising software • Hidden fees and unclear pricing make budgeting stressful How Donorbox benefits • Makes donating fast, simple, and trustworthy, which increases completed donations • Easy setup means you can launch fundraising pages without a developer • Automates recurring donations, receipts, and donor management, saving time • Clean dashboard and reporting keep everything organized in one place • Transparent pricing helps you plan and scale without surprises Bottom line: Donorbox removes friction—for donors and organizers—so you can focus less on the tech and more on the mission. Review collected by and hosted on G2.com. Show More Response from Sindi Cele of Donorbox [Editedit](https://www.g2.com/survey_responses/donorbox-review-12331951/official_response/edit) Hi Sharon, Thank you for such a thoughtful and detailed review! We're really glad to hear that you find Donorbox simple, intuitive, and donor-friendly, and that the checkout experience, recurring donations, and mobile usability have been working well for both your organization and your supporters. It’s especially great to hear that the platform feels clean and easy to manage on the backend with clear reporting and straightforward setup. We also appreciate your honest feedback about customization, branding, and feature depth. We understand that as organizations grow, their needs can become more complex, and greater flexibility in design, donor journeys, and included features becomes increasingly important. Your perspective on where the platform feels limited is valuable, and we’ll share this with our product team as we continue improving both customization and feature accessibility across different plans. Thanks again for taking the time to share such a balanced and insightful review—it’s genuinely helpful. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Darren L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darren L.") DL Darren L. Senior Content Producer Small-Business (50 or fewer emp.) 5/18/2024 "Worked great for our talent show voting system" 4/5 What do you like best about Donorbox? I was able to talk with multiple people at Donorbox concerning a project where we needed to have a live voting system similar to America's Got Talent. They were able to talk me through their system and even did a live tech help after I had everythign setup and was testing the finctionality. In the end, DonorBox was exactly what we needed and we intend to use it again for the same event next year. I've even had some people from thwir team reach out and discuss improvements they could make. Luckily some of the things on my wish list were on their to-do list anyway and they plan to have them implemented soon. Review collected by and hosted on G2.com. What do you dislike about Donorbox? I tried Zappier integration which wasn't exactly easy to figure out and still did not do what I wanted it to. It was a little beyond my understanding ultimately, but I got it working to the basic of what I needed. Still, ideally I like a more graphical representation of donations/live voting next time I use DonorBox for our event. Review collected by and hosted on G2.com. What problems is Donorbox solving and how is that benefiting you? We needed a live voting system and even though its not originally what DonorBox was designed for, I was able to talk through our needs and get it setup to do exacly what we needed. The team has reached out to me since my event in order to help implement cahnges to mae it easier next time. Review collected by and hosted on G2.com. Show More 2/7/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ethan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ethan L.") EL Ethan L. Producer Small-Business (50 or fewer emp.) 2/25/2026 "Intuitive Platform for Nonprofits, Needs CRM Improvements" 5/5 What do you like best about Donorbox? I like that Donorbox lets me make campaigns on the fly as they're actually needed. I like that it has an intuitive interface, and I like that our customers are comfortable working through it and setting up repeat donations. Review collected by and hosted on G2.com. What do you dislike about Donorbox? I think that there are some areas that could be improved in the CRM space. I know that a lot of integrations have been launched recently. But it would be nice if as we're already a paying customer, some of that were provided gratis, with the existing payment plan. Having to buy integration after integration to keep financial data straight is not my favorite business model. And frankly, giving access to a proprietary AI system like Quad solves a lot of the integrating for me and negates the utility of a lot of your API services. Review collected by and hosted on G2.com. What problems is Donorbox solving and how is that benefiting you? Donorbox easily deploys client-facing media and overcomes financial difficulties in collecting online donations with a reputable platform. Review collected by and hosted on G2.com. Show More Response from Sindi Cele of Donorbox [Editedit](https://www.g2.com/survey_responses/donorbox-review-12407767/official_response/edit) Hi Ethan, Thank you so much for your detailed and insightful feedback. We're glad that you appreciate so much about Donorbox. I understand your need for the ability to access Stripe directly through Donorbox. Stripe and Donorbox are two separate entities, and due to restrictions on Stripe's end, that isn't possible just yet, but I understand why this would be beneficial. In any case, I've noted your feedback and shared it with our product team. Please feel free to contact us anytime at support@donorbox.org if you have any questions or other suggestions. 4/24/2026 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Rachel H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel H.") RH Rachel H. Co-Founder - Director of Development Small-Business (50 or fewer emp.) 4/23/2026 "User-Friendly but Pricey for Small Nonprofits" 2.5/5 What do you like best about Donorbox? I find Donorbox to be a really wonderful platform because it is very, very easy to use, even for someone who is not a computer expert. I appreciate that it is user-friendly and offers various products like a donation button, peer-to-peer campaigns, and text-to-give options. I also like their raffle tickets feature, which I plan to use in the future. Donorbox also gives donors the option to cover the fees, and in our experience, about 90 to 95% of the time, donors do, which saves us a lot of money. Review collected by and hosted on G2.com. What do you dislike about Donorbox? They recently changed their fee structure, so elements that used to be free now cost a significant amount of money. As a small nonprofit, we might have to use a different platform because the fees went from free to something that was not going to be financially beneficial to my nonprofit. Review collected by and hosted on G2.com. What problems is Donorbox solving and how is that benefiting you? Donorbox is user-friendly for our nonprofit, offering easy setup for donation buttons, peer-to-peer campaigns, and more. It allows donors to cover fees, saving us money, and supports diverse fundraising models, benefiting our fundraising efforts. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ian D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ian D.") ID Ian D. Core Homeschool Learning Small-Business (50 or fewer emp.) 4/23/2026 "Effortless Fundraising with Donorbox" 5/5 What do you like best about Donorbox? I've used Donorbox for the last three years at our small educational nonprofit, and it's proven to be extremely helpful and central in our fundraising. I appreciate that Donorbox provides a platform that is super easy to use with tools that are extremely easy to use. I like that I can build giving thermometers, customize things, send thank you notes, and run reports quickly and efficiently. The tools, dashboard, and reporting setup are intuitively laid out, allowing me to pull the reports I need and visually display how much we've raised. Moreover, the fee structure is very reasonable, which has enabled us to raise thousands of dollars. What I like most is the ease of use and how I don't have to worry about setting anything up or troubleshooting once I set up my campaign, allowing me to focus only on monitoring. This makes it valuable because it saves me time, which is important to me. Review collected by and hosted on G2.com. What do you dislike about Donorbox? Honestly, there's really nothing particular that I would improve other than, I suppose, lowering the transaction cost, but I think that the transaction costs are very reasonable. It took me a minute to figure out where some of the settings were, like configuring welcome messages and then the report actual donations. So, I think it might have benefited from, like, a walk through guide or, like, a tutorial in the app to sort of point things that you can do that most people would typically do when setting up their first campaign. Review collected by and hosted on G2.com. What problems is Donorbox solving and how is that benefiting you? Donorbox removes friction in managing donations, integrating online and offline giving efficiently. It's easy to use, saving me time by simplifying campaign setup and ongoing management, plus tracking donor support without extra effort. Review collected by and hosted on G2.com. 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