--- title: Donorbox Reviews meta\_title: 'Donorbox Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1511 reviews by the users' company size, role or industry to find out how Donorbox works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1511 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit ---

### Donorbox Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value Donorbox for its **ease of use** , enabling simple setup and convenient online donations integration. [(442 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632259&qs=pros-and-cons#reviews)

Users commend the **easy setup** of Donorbox, allowing quick integration and effective fundraising campaign creation. [(349 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633764&qs=pros-and-cons#reviews)

Users love the **setup ease** of Donorbox, enabling quick and efficient fundraising without complications. [(300 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633348&qs=pros-and-cons#reviews)

Users find **Donations Management** with Donorbox easy to set up, enabling immediate online donations for charities. [(236 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633633&qs=pros-and-cons#reviews)

Users appreciate the **lower fees and ease of setup** with Donorbox, streamlining their fundraising efforts effectively. [(175 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632200&qs=pros-and-cons#reviews)

Users express frustration with the **high fees** of Donorbox, feeling it reduces vital funding for nonprofits. [(110 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632583&qs=pros-and-cons#reviews)

Users often express concern about the **transaction fees** that reduce the impact of small donations made through Donorbox. [(100 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633676&qs=pros-and-cons#reviews)

Users find **pricing issues** with Donorbox's paid features and integrations, feeling they are too costly for small-scale needs. [(92 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632477&qs=pros-and-cons#reviews)

Users are frustrated by **payment issues** such as fees and complex account setups that impact their nonprofit operations. [(72 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633550&qs=pros-and-cons#reviews)

Users express frustration with the **limited customization** options in Donorbox, hindering their branding efforts and user experience. [(69 mentions)](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633503&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Donorbox

##### 1. Ease of Use

Users value Donorbox for its **ease of use** , enabling simple setup and convenient online donations integration.
[
See 442 mentions
](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632259&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Richard S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard S.")
RS

Richard S.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Donations, Instant Setup"

What do you like about Donorbox?

I use Donorbox for funding my organization, and I love that it's easy to use and helps me track giving. The giving page is simple and easy, which mean

 ![Laekin W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laekin W.")
LW

Laekin W.

Small-Business (50 or fewer emp.)

5.0/5

"Definitely recommend!!!"

What do you like about Donorbox?

It’s a very fast and easy platform to use if you’re running a nonprofit business or even a for-profit business where you need to use donation links.

##### 2. Easy Setup

Users commend the **easy setup** of Donorbox, allowing quick integration and effective fundraising campaign creation.
[
See 349 mentions
](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633764&qs=pros-and-cons#reviews)

See Related User Reviews

AA

Ademola A.

Small-Business (50 or fewer emp.)

5.0/5

"Donorbox has helped us get more donations!"

What do you like about Donorbox?

It continues to deliver and help us get donations. The re-occuring option for donations and the ease at which it works ALSO continues to deliver for u

 ![Richard S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard S.")
RS

Richard S.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Donations, Instant Setup"

What do you like about Donorbox?

I use Donorbox for funding my organization, and I love that it's easy to use and helps me track giving. The giving page is simple and easy, which mean

##### 3. Setup Ease

Users love the **setup ease** of Donorbox, enabling quick and efficient fundraising without complications.
[
See 300 mentions
](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633348&qs=pros-and-cons#reviews)

See Related User Reviews

AA

Ademola A.

Small-Business (50 or fewer emp.)

5.0/5

"Donorbox has helped us get more donations!"

What do you like about Donorbox?

It continues to deliver and help us get donations. The re-occuring option for donations and the ease at which it works ALSO continues to deliver for u

 ![Richard S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard S.")
RS

Richard S.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Donations, Instant Setup"

What do you like about Donorbox?

I use Donorbox for funding my organization, and I love that it's easy to use and helps me track giving. The giving page is simple and easy, which mean

##### 4. Donations Management

Users find **Donations Management** with Donorbox easy to set up, enabling immediate online donations for charities.
[
See 236 mentions
](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633633&qs=pros-and-cons#reviews)

See Related User Reviews

AA

Ademola A.

Small-Business (50 or fewer emp.)

5.0/5

"Donorbox has helped us get more donations!"

What do you like about Donorbox?

It continues to deliver and help us get donations. The re-occuring option for donations and the ease at which it works ALSO continues to deliver for u

 ![Laekin W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laekin W.")
LW

Laekin W.

Small-Business (50 or fewer emp.)

5.0/5

"Definitely recommend!!!"

What do you like about Donorbox?

It’s a very fast and easy platform to use if you’re running a nonprofit business or even a for-profit business where you need to use donation links.

##### 5. Fundraising

Users appreciate the **lower fees and ease of setup** with Donorbox, streamlining their fundraising efforts effectively.
[
See 175 mentions
](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632200&qs=pros-and-cons#reviews)

See Related User Reviews

AA

Ademola A.

Small-Business (50 or fewer emp.)

5.0/5

"Donorbox has helped us get more donations!"

What do you like about Donorbox?

It continues to deliver and help us get donations. The re-occuring option for donations and the ease at which it works ALSO continues to deliver for u

 ![Stephanie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie S.")
SS

Stephanie S.

Small-Business (50 or fewer emp.)

5.0/5

"User-Friendly and Free—Perfect for Nonprofits"

What do you like about Donorbox?

I love how user-friendly it is, and the fact that it’s free for nonprofits is a huge reason we use it, too. I also appreciate how Donorbox accepts a v

### 5 Cons or Disadvantages of Donorbox

##### 1. High Fees

Users express frustration with the **high fees** of Donorbox, feeling it reduces vital funding for nonprofits.
[
See 110 mentions
](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632583&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Richard S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard S.")
RS

Richard S.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Donations, Instant Setup"

What do you dislike about Donorbox?

I wish there was a broader way to find new people to give. More of a social media help.

 ![Katie R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katie R.")
KR

Katie R.

Small-Business (50 or fewer emp.)

4.0/5

"So far a very easy and helpful donation solution."

What do you dislike about Donorbox?

Nope, not that I can think of. Very good.

##### 2. Donation Management

Users often express concern about the **transaction fees** that reduce the impact of small donations made through Donorbox.
[
See 100 mentions
](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633676&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Richard S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard S.")
RS

Richard S.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Donations, Instant Setup"

What do you dislike about Donorbox?

I wish there was a broader way to find new people to give. More of a social media help.

MM

Michael M.

Small-Business (50 or fewer emp.)

5.0/5

"Simplicity and Fair Fees, Perfect for Nonprofits"

What do you dislike about Donorbox?

I don't like that the CRM feature is an additional fee. I'd prefer if there was a way to only be charged when there is a donation.

##### 3. Pricing Issues

Users find **pricing issues** with Donorbox's paid features and integrations, feeling they are too costly for small-scale needs.
[
See 92 mentions
](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1632477&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Katie R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katie R.")
KR

Katie R.

Small-Business (50 or fewer emp.)

4.0/5

"So far a very easy and helpful donation solution."

What do you dislike about Donorbox?

Nope, not that I can think of. Very good.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Easy-to-Use, Trusted Platform for Donors and Managers"

What do you dislike about Donorbox?

Currently our biggest barrier to upgrade is the cost and fees.

##### 4. Payment Issues

Users are frustrated by **payment issues** such as fees and complex account setups that impact their nonprofit operations.
[
See 72 mentions
](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633550&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Peter R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter R.")
PR

Peter R.

Small-Business (50 or fewer emp.)

3.5/5

"Solid platform but looking a little dated"

What do you dislike about Donorbox?

UI enhancements, make journey more intuitive.

 ![Donyell P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Donyell P.")
DP

Donyell P.

Small-Business (50 or fewer emp.)

2.5/5

"Simple Donation Solution with Room for Improvement"

What do you dislike about Donorbox?

I think that we should be able to manage our payments, and transfers through Donorbox. I also think that the fees are pretty high.

##### 5. Limited Customization

Users express frustration with the **limited customization** options in Donorbox, hindering their branding efforts and user experience.
[
See 69 mentions
](https://www.g2.com/products/donorbox/reviews?filters%5Bsentiment_snippet%5D=1633503&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Lauren B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren B.")
LB

Lauren B.

Small-Business (50 or fewer emp.)

3.5/5

"Great Pricing, Solid Overall Experience"

What do you dislike about Donorbox?

We wish there was more templates and landing pages to choose from. We had a hard time using the P2P fundraising platform this year. A lot of of our su

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Easy Setup and Use—Great Donation Form Features Without Spam Hassles"

What do you dislike about Donorbox?

Lack of ability to customize mailchimp integration by assigning donors to groups or at least tags.

MS

Michael S.

Owner

Small-Business (50 or fewer emp.)

3/20/2026

"Easy-to-Use Campaigns and Fast-Loading Forms That Save Time"

4.5/5

What do you like best about Donorbox?

The UI is very easy to use for setting up campaigns and forms. I especially like that I can duplicate an entire campaign instead of starting from scratch, which saves me a lot of time. The form code displays on my website without any issues. My site is built using PHP files on a VPS, and I’ve noticed the forms load just as quickly as the rest of my site. I haven’t needed to contact support for any problems, but I do receive regular emails offering suggestions and help if I ever need it. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

The jump in price from the free tier to the first paid tier feels pretty steep. For me right now, I can’t justify the cost based on the additional features I’d be getting. Review collected by and hosted on G2.com.

What problems is Donorbox solving and how is that benefiting you?

We run an independent journalism outlet that doesn’t use advertising, so we rely primarily on donations and fundraising. Donorbox has made that whole process much easier for us, and it’s been a straightforward way to collect support from our readers. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

SY

Sadoki Y.

Executive Director – Tumaini kwa Wote Foundation

Small-Business (50 or fewer emp.)

3/5/2026

"Simple and Powerful Fundraising Tool for Nonprofits"

5/5

What do you like best about Donorbox?

What I like most about Donorbox is how easy it is to set up and start receiving donations quickly. The platform is very user-friendly and integrates smoothly with our website. I also appreciate the customizable donation forms, recurring donation options, and automatic email receipts for donors. It helps small nonprofits like ours collect support online in a professional way. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

One downside is that some advanced features are only available on paid plans, which can be challenging for small organizations that are just starting. Also, transaction fees can add up when receiving many small donations. However, overall the platform still provides great value. Review collected by and hosted on G2.com.

What problems is Donorbox solving and how is that benefiting you?

Donorbox helps us collect donations online in a simple and secure way. Before using it, it was difficult to receive support from people who wanted to donate through our website. Now donors can easily contribute to our mission from anywhere in the world. This has helped our nonprofit grow and support vulnerable communities through our programs. Review collected by and hosted on G2.com.

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Response from Sindi Cele of Donorbox

[Editedit](https://www.g2.com/survey_responses/donorbox-review-12442665/official_response/edit)

Hi Sadoki,

Thank you so much for your detailed feedback.

Please feel free to contact us at support@donorbox.org so we can discuss more affordable options for you.

We look forward to hearing from you!

3/16/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education")
AH

Verified User in Higher Education

Small-Business (50 or fewer emp.)

4/2/2026

"Seamless Donations. Improve Cost & add auto tax receipting for registered charities"

4.5/5

What do you like best about Donorbox?

I like Donorbox's straightforward UI which makes it easy for donors. The integration of payment links is great, and the ability for donors to pay using Apple Pay and Google Pay makes everything very seamless. The initial setup of Donorbox was very easy and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

I think the costing can be improved. Even though I have the standard plan which is the starter plan, I still feel 2.9% on top of Stripe's already 2.9% fee making it a total of around 6+% per transaction is costly. Another feature that I'd highly recommend Donorbox to have is auto tax receipting for registered charities like ours (Guidance for Generations Charity). Your competitor Zeffy has this feature Review collected by and hosted on G2.com.

What problems is Donorbox solving and how is that benefiting you?

I find Donorbox helps in getting seamless, easy donations from our donors with its straightforward UI and integration allowing for payments via Apple Pay and Google Pay. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

9/2/2021

"“Easy-to-Use Fundraising Platform That Helps Us Focus on Our Mission”"

5/5

What do you like best about Donorbox?

We appreciate how user-friendly Donorbox is for both our staff and donors. The donation forms are clean, customizable, and easy to embed into our website, which has helped streamline online giving. We also like the recurring donation features, donor management tools, and the ability to quickly create campaigns without needing extensive technical knowledge. The reporting tools and integrations have made tracking donations and communicating with supporters much more efficient for our nonprofit team. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

We would love to see even more customization options for donation pages and campaign layouts, especially for nonprofits wanting stronger branding consistency. Additional built-in reporting and segmentation features for donor communications would also be helpful. Improved mobile editing capabilities and more advanced automation tools for donor stewardship could make the platform even stronger. Review collected by and hosted on G2.com.

What problems is Donorbox solving and how is that benefiting you?

DonorBox is best for recurring donations, but its "company matching" option is excellent and we have doubled some of our gifts by using this feature. Review collected by and hosted on G2.com.

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5/26/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite

LT

Luis T.

Director

Small-Business (50 or fewer emp.)

3/8/2026

"Excellent and reliable tool for our monthly sponsorship program in Mexico."

5/5

What do you like best about Donorbox?

As the director of Fundación Kaleo in Mexico, I needed a robust and scalable platform for recurring donations, and what I really like is how easy it is to use Donorbox, especially for receiving monthly contributions in a simple way. The integration with payment gateways like Stripe and PayPal, and the HTML editor has greatly facilitated the creation of our page, allowing us to make professional templates for both a campaign for the USA and a campaign for Mexico. Additionally, the model of not having fixed commissions or a fixed monthly fee is key for us in these early stages of fundraising, as we only pay commissions when receiving funds. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

Well, the main limitation I have encountered is related to the top button, as the text is not editable; it only allows us to select Donate, Give, or Pay. And in our case, as we are in the process of obtaining authorization for tax deduction, using the word Donation causes us legal non-compliance. Therefore, it would be very helpful for us to be able to customize the button to say "Support" or "Contribute." Other than that, the platform seems more than excellent to me. Review collected by and hosted on G2.com.

What problems is Donorbox solving and how is that benefiting you?

Donorbox solves the challenge of securing monthly and recurring income through sponsorship to sustain our activities. Before using Donorbox, maintaining a monthly contribution was administratively complicated, but with Donorbox, it allows us to automate the collection of recurring funds, and this predictable cash flow will help us take firm steps such as integrating a new teacher so that each of the children we serve can have another teacher and also our goal for 2026, which is to open a dining hall for children in Dolores Hidalgo. Review collected by and hosted on G2.com.

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Response from Sindi Cele of Donorbox

[Editedit](https://www.g2.com/survey_responses/donorbox-review-12451921/official_response/edit)

Hi Luis,

Thank you so much for taking the time to share your detailed feedback. We're thrilled to learn about how Donorbox has been a great part of your journey!

I understand you're interested in having the option to change the donate button word from "donate" to "support" or "contribute." I'm pleased to inform you that this option is supported. You can certainly change the word to a more suitable text.

Please feel free to contact us at support@donorbox.org so we can help you with this.

[See how Donorbox improved](https://donorbox.zendesk.com/hc/en-us/articles/360027980752-How-to-Edit-the-Text-on-the-Donate-Button)

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated

 ![Tim &amp; Lyndsay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim &amp; Lyndsay S.")
TS

Tim &amp; Lyndsay S.

Ministry Worker/ Founder

Small-Business (50 or fewer emp.)

5/8/2026

"Effortless Donations, Perfect for Missions"

5/5

What do you like best about Donorbox?

I use Donorbox to raise money for my Christian missions and appreciate its ability to process donations effectively. It's very simple to use, both for me and for people who donate. I find the QR code and simple landing page contribute greatly to this simplicity. I've also linked it to my website as an embedded form, and the initial setup was extremely easy. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

There is nothing that I've disliked about Donorbox. It has fulfilled every task that I hoped it would. Review collected by and hosted on G2.com.

What problems is Donorbox solving and how is that benefiting you?

Donorbox simplifies donation processing for my Christian missions. It's easy to use for me and donors, with helpful features like QR codes and a simple landing page. I find everything works as I want it to. Review collected by and hosted on G2.com.

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5/11/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

MK

Michael K.

Small-Business (50 or fewer emp.)

7/15/2026

"Seamless Donation Processing with Easy Wix Integration"

4.5/5

What do you like best about Donorbox?

I like how Donorbox gets embedded through my platform, which is Wix. It works with all different forms of payment or donation, making it easy for people to give in multiple ways. This seamless integration made transitioning to Donorbox pretty easy as my website is hosted by Wix. Everything is working well overall. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

At the moment, I'm having a hard time getting the Apple Pay part set up on Donorbox. But everything else is working well. Review collected by and hosted on G2.com.

What problems is Donorbox solving and how is that benefiting you?

I use Donorbox for processing donations for my nonprofit. It solves my problem of needing to have my donations processed. I like that it embeds with Wix and works with all payment forms, making it easy for donors to use their preferred method. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

5/7/2026

"Easy, Reliable Fundraising with a Clean Donor Experience"

4/5

What do you like best about Donorbox?

What I like best about Donorbox is how easy it is to use, both for our team and for donors. As a nonprofit, we need tools that are simple, reliable, and flexible without requiring technical complexity, and Donorbox has been exactly that. Setting up campaigns, managing donations, and integrating forms into our website has been very straightforward.

We also appreciate the recurring donation system, the clean donor experience, and the transparency in tracking contributions. It has helped us streamline fundraising and focus more on our mission instead of administrative tasks.

Overall, Donorbox has been a very practical and efficient platform for supporting our nonprofit work. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

One downside of Donorbox is that the platform fees and processing commissions can become significant for small nonprofits, especially when managing many donations with limited resources.

We also feel that some useful customization options are locked behind higher-tier plans or require paying extra, which can be limiting for organizations that need flexibility but operate on tight budgets. Review collected by and hosted on G2.com.

What problems is Donorbox solving and how is that benefiting you?

Donorbox helps us simplify and centralize our fundraising process. Before using it, managing donations, recurring supporters, and donor information required much more manual work and different tools.

With Donorbox, we can easily collect donations, automate recurring giving, track supporter activity, and integrate donation forms into our website without needing advanced technical knowledge. This saves us time, reduces administrative workload, and allows us to focus more on our nonprofit’s mission and the animals we help.

It has also made the donation process easier and more trustworthy for donors, which helps improve supporter retention and overall fundraising efficiency. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Danielle C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danielle C.")
DC

Danielle C.

Executive Director

Small-Business (50 or fewer emp.)

4/22/2026

"Donorbox Makes Fundraising Easy with Embeddable Forms and Powerful Integrations"

5/5

What do you like best about Donorbox?

Donorbox is one of the easiest donation platforms I've used which is why I recommend it to other nonprofits. It makes it easy to embed forms, create new campaigns, locate donors, and connect integrations to your other tools. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

I don't like that when I embed a donation form onto a website, the formatting often creates extra space below the donation form that I can't remove, which makes the site design look less clean. Review collected by and hosted on G2.com.

What problems is Donorbox solving and how is that benefiting you?

Donorbox gives me a simple and trustworthy way to set up donation processing for my donors. The UI is simple on both ends which increases donations coming through since donors aren't struggling to understand the form-- which is the case with other donation platforms I've used. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Museums and Institutions](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Museums and Institutions")
AM

Verified User in Museums and Institutions

Small-Business (50 or fewer emp.)

7/9/2026

"Streamlined Donation Tracking with Automatic Database Sync"

4/5

What do you like best about Donorbox?

What I appreciate most about Donorbox is that it notifies me whenever a donation is made and then automatically syncs that information with my database system. This makes data management much more streamlined and also creates better opportunities for guests to donate whenever they choose. Review collected by and hosted on G2.com.

What do you dislike about Donorbox?

Getting Donorbox up and running was the most challenging part of the process. When we first received our materials, Donorbox wasn’t set up to work with our bank, so we ran into delays. After about two months, the two finally paired, and the setup process was fairly efficient from that point on. Review collected by and hosted on G2.com.

What problems is Donorbox solving and how is that benefiting you?

As a cashless institution, Donorbox allows us to offer a quick and easy solution for guests to donate at their discretion. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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