[
DoneDone Reviews
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[
DoneDone Reviews
](https://www.g2.com/products/donedone/reviews)

# DoneDone Pricing Overview

[Editedit](https://my.g2.com/donedone/pricings)

Free Trial

## DoneDone Pricing Key Insights

Last updated on Jul 28, 2026

* * *

DoneDone offers **2 pricing editions** , starting from **$5** to **$12**. DoneDone pricing tiers are designed to support different usage levels and team sizes. DoneDone also offers a **free trial**. Compare the DoneDone pricing table below to figure out the best fit for your needs. Some plans may require you to contact **DoneDone** for **custom pricing**.

* * *

Collaborate — $5 / 1 Users Per Month

Outreach — $12 / 1 Users Per Month

Rated 4.6 / 5

\*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Collaborate

Starting at $5.00

1 Users Per Month

Access to DoneDone Projects for bug, issue, and task tracking internally and with your clients.

- Unlimited Projects
- Kanban Boards
- Project, task and team reporting
- Custom Workflows
- Integrations
- API Access

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Outreach

Starting at $12.00

1 Users Per Month

Everything in Collaborate + access to DoneDone Mailboxes for customer support and feedback management.

- Unlimited Mailboxes
- Mailbox and conversation reporting
- Saved Replies
- Auto-responses
- Office Hours

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Pricing that’s simple, transparent, and affordable. Mix and match plans ensure you're only charged for features that each user requires. Need 10 collaborate and only 2 Outreach? No problem.

Pricing information for DoneDone is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase DoneDone must be conducted with the seller.
Pricing information was last updated on October 09, 2024

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## DoneDone Pricing FAQs

Generated using AI

Is DoneDone free, or does it offer a free trial?

DoneDone does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

How much does DoneDone cost in 2026?

According to G2 data, DoneDone pricing in 2026 starts at $5.00 and can reach $12.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the DoneDone's official pricing page for the most current details.

Who is DoneDone pricing best suited for?

DoneDone's pricing is best suited for small businesses with 50 or fewer employees, which represent the overwhelming majority of G2 reviewers. The $5.00/month Collaborate tier fits small development teams, agencies, and internal project managers needing lightweight bug and task tracking without the complexity of tools like Jira. The $12.00/month Outreach tier is ideal for small businesses managing customer-facing email support alongside internal projects, with G2 reviewers in marketing, design, retail, and IT services citing the combined inbox and task management as the core value. Mid-market teams appear in G2 reviews as well, particularly for QA and digital agency workflows, though some note feature limitations at scale.

What are the key differences between the free and paid versions of DoneDone?

DoneDone offers no permanent free tier, but a free trial is available for teams evaluating DoneDone's pricing tiers before committing. The entry-level Collaborate plan starts at $5.00/month and includes unlimited projects, Kanban boards, custom workflows, and API access. DoneDone's Outreach tier at $12.00/month adds the full mailbox suite, including unlimited mailboxes, saved replies, auto-responses, and office hours configuration. G2 reviewers consistently highlight the mailbox and shared inbox capabilities as the primary driver for upgrading to Outreach, with users in retail, consumer services, and marketing citing centralized email support management as the decisive feature separating the two paid tiers.

Is DoneDone considered good value for its pricing?

G2 reviewers overwhelmingly consider DoneDone good value, with the majority of reviews coming from small businesses awarding 5.0/5 ratings. Reviewers in HR, marketing, and IT services specifically cite pricing as a competitive advantage over alternatives like Zendesk and Jira. One G2 reviewer in human resources stated directly that no other evaluated system offered comparable API flexibility at a lower price. DoneDone's pricing structure on G2 starts at $5.00/month for project and task management, scaling to $12.00/month for combined project and customer support functionality. The only recurring value concern noted by G2 users is the absence of a startup or sub-5-user pricing tier.

## Top-Rated Alternatives

[

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[

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[
View All Alternatives
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## DoneDone Alternatives Pricing

The following is a quick overview of editions offered by other [Task Management Software](https://www.g2.com/categories/task-management-software)

| Product | Price | Features |
| --- | --- | --- |
| ![ClickUp](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a05e90757d45fd56faa93611eb55814d/clickup.png)[ClickUp](https://www.g2.com/products/clickup/reviews) Free | Free | Free Forever! 100mb storage Unlimited Tasks Unlimited Users Two-Factor Authentication Collaborative Docs Real-Time Chat Email in ClickUp Kanban Boards Sprint Management Native Time Tracking In-App Video Recording 24/7 Support [Show More](javascript:void(0);) |
| ![Jira](https://images.g2crowd.com/uploads/product/image/small_square/small_square_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg)[Jira](https://www.g2.com/products/jira/reviews) Free | Free10 Users Per Month | Free forever for 10 users Unlimited goals, projects, tasks, and forms Backlog, list, board, timeline, calendar, and summary views Reports and dashboards 100 automation rule runs per month 2 GB of storage Support from Atlassian Community Up to 10 users [Show More](javascript:void(0);) |
| ![monday AI Work Platform](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ae6f6333a603f01784274fb154d92dfb/monday-com.png)[monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) Standard | $12.003 Seats Per Month | Collaborate and optimize your team processes Timeline & Gantt views Calendar view Guest access Automations (250 actions per month) Integrations (250 actions per month) Create a dashboard that combines up to 5 boards [Show More](javascript:void(0);) |

Various alternatives pricing & plans

Free Trial

Pricing information for the above various DoneDone alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

## DoneDone Pricing Reviews
(1)

 ![Josh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josh S.")
JS

Josh S.

IT Coordinator

Mid-Market (51-1000 emp.)

11/17/2022

More Options
- 

"Simple, yet effective"

3.5/5

What do you like best about DoneDone?

Lightweight and easy to use; great for smaller teams Review collected by and hosted on G2.com.

What do you dislike about DoneDone?

Lack of integrations and features.. no tables, emails display weird, and poor reporting for resolution / first response time due to them not abiding to office / business hours Review collected by and hosted on G2.com.

What problems is DoneDone solving and how is that benefiting you?

They've implemented a few key changes, but nothing that has improved our workflow.. the reporting of time is the biggest issue we've ran into and it destroys our metrics Review collected by and hosted on G2.com.

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1/28/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

##### Categories on G2

[
Task Management
](https://www.g2.com/categories/task-management-software)[
Help Desk
](https://www.g2.com/categories/help-desk)[
Bug Tracking
](https://www.g2.com/categories/bug-tracking)

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