I like that DoneDone has team inboxes, task and project management all in one tool. It's a seamless tool to get things done. Inthink the web app is very user friendly. Review collected by and hosted on G2.com.

I’d like to see the iOS apps get more improvement. I'm also looking forward to the additional enhancements with ticketing and workflows. Review collected by and hosted on G2.com.

I love having a central hub from where I can create tasks from emails easily. Review collected by and hosted on G2.com.

It's not 100% intuitive at first, specially managing tags and setting up projects the way you like it. But you can overcome that in a couple of days. Review collected by and hosted on G2.com.

Its really quick for someone to get started with DoneDone as its easy to use and has a beautiful UI. Review collected by and hosted on G2.com.

There are no specific downsides I can think about Review collected by and hosted on G2.com.

It' all in one I can do support fast, marketing and do all my task in no time, I love DoneDone Review collected by and hosted on G2.com.

I wanna see auto-refresh ASAP, and they are working on it now :D Review collected by and hosted on G2.com.

DoneDone has proven indispensable in our daily workflow. Its intuitive interface enables our team to manage projects efficiently and communicate tasks clearly.

The integration into our workflow has been straightforward. DoneDone has significantly increased our productivity.

In conclusion, DoneDone has become an indispensable tool for cloudWEB GmbH. It has not only improved internal project management but also taken our customer service to a new level. We recommend DoneDone to all companies looking for a flexible and user-friendly project management and customer support solution. Review collected by and hosted on G2.com.

We would like to have a seamless integration into Office 365 Review collected by and hosted on G2.com.

Birdseye view of all the inboxes. I never have to log in to other email service providers. Setting up is super easy. I use Namecheap as my domain provider and forward emails to DoneDone.

If you provide customer support via email, you need to get this ASAP.

- Very easy to add/delete team members to an inbox.

- You can have private conversations with your teammates via the comment section so the customer can't see.

- DoneDone is a small team, so when you email them, the owners reply. Review collected by and hosted on G2.com.

- Sometimes the website loads slowly, but not a major issue.

- Forwarding an email to another email address is not possible at the moment. Review collected by and hosted on G2.com.

We've used a lot of Help Desk / Support platforms and most are overly complicated, bloated and very cumbersome to use. DoneDone's UI and Onboarding is as pleasant as expected and the platform works effortlessly well. Review collected by and hosted on G2.com.

The platform does not lack in any features which are relevant to us. Everything we need it to do, it does very well. The new iOS app is a real winner and overall the developers are proactive and passionate about their product Review collected by and hosted on G2.com.

One of the simple project management apps & has an inbuilt mailbox to manage customer tickets Review collected by and hosted on G2.com.

Android apps has big DoneDone on the top and it's only wrapper of their mobile web Review collected by and hosted on G2.com.

Easily able to assign emails, tasks and get an eagle eye view of all things customer support.

Easy learning curve. Review collected by and hosted on G2.com.

None, would love to see a chat feature between users, but nothing to dislike. Review collected by and hosted on G2.com.

Remarkable how simple and easy it is to use. I like that anyone can start using it right away without a complex onboarding or training process. Review collected by and hosted on G2.com.

With the age of AI finally here, it would be great to see some features to help us optimize our workflows and projects (and thinking beyond just content generation). Review collected by and hosted on G2.com.