Dallas S.
DS
Dallas S.
CIO
Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Great"
5/5
What do you like best about Donately?

Easy to work with and great team - easy to get a hold of for support. Review collected by and hosted on G2.com.

What do you dislike about Donately?

I wish that there were more capabilities to enhance and integration with Salesforce Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Great software for all of your needs and doesn't break the bank!"
4.5/5
What do you like best about Donately?

Fulfills many critical functions that you need from coordinating and sorting mailing lists, to tracking donations, to mail merging and sending out newsletters. Review collected by and hosted on G2.com.

What do you dislike about Donately?

We have tested many other software programs, and this one was our choice by far. I have no complaints or dislikes at this time. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Helpful but could use more exposure"
3/5
What do you like best about Donately?

Our organization very much appreciates every donation and Donately helps Review collected by and hosted on G2.com.

What do you dislike about Donately?

There is not a lot of exposure to donately toward the general public. The fees on top of credit card processing fees can be limiting. Review collected by and hosted on G2.com.

David H.
DH
David H.
Co-Founder
Philanthropy
Small-Business (50 or fewer emp.)
"I LOVE Donately! "
5/5
What do you like best about Donately?

It's simple to use and blends seamlessly into my website. Review collected by and hosted on G2.com.

What do you dislike about Donately?

I pretty much like everything on Donately. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Great for non-profits"
4/5
What do you like best about Donately?

Their website is easy to use. We are able to receive donations quickly without any kind of problem. Review collected by and hosted on G2.com.

What do you dislike about Donately?

Have yet to run into any major issues. Another platform has given us quite a headache, but so far donate.ly has been a breeze! Review collected by and hosted on G2.com.

Max G.
MG
Max G.
Small-Business (50 or fewer emp.)
"Easy to use and effective"
5/5
What do you like best about Donately?

Donately makes it easy to have donations straight to my bank account. Review collected by and hosted on G2.com.

What do you dislike about Donately?

I wish that there was a Facebook plug-in. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Admin of a custom Donately implementation"
4/5
What do you like best about Donately?

Clean and simple design

Open tech and customer support team -- they really want to make your implementation work. They've done quite a few custom items for us and helped us work with their API Review collected by and hosted on G2.com.

What do you dislike about Donately?

While we've had a great experience customizing Donately for us, there are some other features we'd like to modify but it's not easy to get this done since it would affect other users. So, nothing big - just the basic downfall of a shared platform. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Best donation button out and interface on the market!"
5/5
What do you like best about Donately?

Not only does the Donate.ly button look great on a website but it is extremely easy to use as well. Review collected by and hosted on G2.com.

What do you dislike about Donately?

I would like there to be a bit more customization! Review collected by and hosted on G2.com.

Natalie D.
ND
Natalie D.
Development Database and Events Specialist
Research
Mid-Market (51-1000 emp.)
"Donation portal"
3/5
What do you like best about Donately?

Easy to navigate, nice interface. Recurring donation is nice feature. Review collected by and hosted on G2.com.

What do you dislike about Donately?

Customization is lacking. Need a way to change the form - NEED TRIBUTE AND IN HONOR OF OPTIONS. Review collected by and hosted on G2.com.

Response from Bryan Shanaver of Donately

Hi Natalie,

Thank you for the review, we appreciate the feedback!

In terms of customizing the embed form, it does allow you to add your own custom fields, like the ones you mention. If you need help with that, reach out to us in support@donate.ly and we'll be happy to provide a snippet.

In addition to that, we're always evolving the base functionality. We have historically always had an 'On Behalf Of' field, but if a similar 'In Honor Of' field is something that many users will find useful - we're happy to add that to the roadmap.

Again, thank you for using Donately & helping us to improve it!

Cheers!

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Donately fundraising experience"
3.5/5
What do you like best about Donately?

Easy to understand dashboard that shows donations and ability to use stripe to process payments Review collected by and hosted on G2.com.

What do you dislike about Donately?

Limited ability to customize the look of the fundraising page without custom code Review collected by and hosted on G2.com.