---
title: Donately Reviews
meta_title: 'Donately Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 43 reviews by the users' company size, role or industry to
  find out how Donately works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 43
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Nonprofit
  url: https://www.g2.com/categories/nonprofit
---


# Donately Reviews
**Vendor:** Donately  
**Category:** [Fundraising Software](https://www.g2.com/categories/fundraising)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 43
## About Donately
Donately is online fundraising software for nonprofits, schools, churches, and mission-driven organizations. It provides tools for creating donation forms, recurring giving programs, peer-to-peer fundraising campaigns, and branded fundraising pages. The platform allows organizations to build customizable online donation forms that can be embedded on any website or hosted independently. It supports one-time and recurring donations, team fundraising, event-based campaigns, and seasonal fundraising initiatives. Donately includes built-in payment processing through Stripe and PayPal, with support for ACH, Apple Pay, Google Pay, and credit card donations. Organizations can also enable optional donor-covered fees. Donately natively integrates with CRM and marketing platforms including Salesforce, HubSpot, Google Analytics, Constant Contact, and Zapier. Reporting tools provide real-time donation tracking and exportable donor data. All pricing tiers include the same core fundraising features. The primary difference between plans is the platform fee structure, which ranges from 4% to 0%, depending on the selected option. Payment processing fees apply separately. Donately is designed for organizations seeking dedicated online donation and fundraising tools without the added complexity of a full all-in-one nonprofit management system.



## Donately Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Donately, enabling seamless fundraising and efficient donor engagement. (7 reviews)
- Users find Donately&#39;s **intuitive donor management** features invaluable for easy payment processing and donor tracking. (3 reviews)
- Users value the **affordable pricing** of Donately, enabling nonprofits to maximize donations while enjoying comprehensive features. (2 reviews)
- Users value the **customizable forms** in Donately, which enhance their donation campaigns and overall experience. (2 reviews)
- Users appreciate the **easy donation tracking** in Donately, which simplifies managing both recurring donations and international payments. (2 reviews)
- Easy Integrations (2 reviews)
- Users find the **easy setup** of Donately remarkable, leading to a seamless experience for their non-profit operations. (2 reviews)
- Users value the **customizable forms** of Donately, appreciating its ease of use and impressive functionality for fundraising. (2 reviews)
- Intuitive (2 reviews)
- Users find the **quick setup** of Donately incredibly simple, enabling a seamless experience for their non-profit operations. (2 reviews)

**What users dislike:**

- Users notice **limited customization** options in Donately, especially for tailoring thank-you messages to specific campaigns. (2 reviews)
- Users experience occasional **login issues** with Donately, especially finding the captcha challenging to navigate. (2 reviews)
- Users find **reporting challenges** and limited customization for thank you messages to be a drawback in Donately. (2 reviews)
- Users find the **dashboard navigation complex** , leading to confusion when selecting forms, campaigns, or fundraisers. (1 reviews)
- Users find **database issues** with Donately challenging, especially in recording multiple donation methods accurately. (1 reviews)
- Difficult Learning (1 reviews)
- Users find the **excessive fees** of annual and transaction costs burdensome for Donately&#39;s services. (1 reviews)
- Formatting Issues (1 reviews)
- Users find the **high fees** of Donately, including annual and transaction fees, to be quite excessive. (1 reviews)
- Learning Curve (1 reviews)

## Donately Reviews
  ### 1. Easy to Use, Great Integrations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sean T. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2026

**What do you like best about Donately?**

I've used many donor CRM platforms, but Donately's intuitive integration with our website makes it so easy to receive payments and have them recorded in a searchable database. I recently started as the new general manager for a not-for-profit so having a donor management system that was easy to understand was so helpful during my first few months.

**What do you dislike about Donately?**

I'm still learning more about the platform, but I think it's a bit challenging to treat it as a full 360 donor/audience management platform. The database is built on actual transactions, but we receive donations through a few different methods. Figuring out how to record these into the platform is something I was able to learn on my own.

**What problems is Donately solving and how is that benefiting you?**

Donately solves the need for a simple, reliable way to capture and record donations in one centralized place. The seamless integration with our website allows gifts to come in and be automatically logged in a searchable database, which saves time and reduces manual tracking. Having an easy, intuitive system has been especially beneficial as I stepped into a new role, giving me confidence that our donation records are organized and accessible.

  ### 2. Donately has been incredibly helpful because it’s intuitive, clean, and easy to manage.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vann C. | President and Executive Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2026

**What do you like best about Donately?**

Before Donately, our biggest challenge was finding a donation platform that was both professional and simple to use. We needed something that worked well for our donors without creating extra work for our team.

**What do you dislike about Donately?**

We have occasional issues logging into our administrator's dashboard, but these have been few and far between.

**What problems is Donately solving and how is that benefiting you?**

Donately has been incredibly helpful because it’s intuitive, clean, and easy to manage. Setting up campaigns and tracking donations is straightforward, and the recurring giving feature has been especially valuable for building consistent support.

What’s worked best is the seamless giving experience for our donors and the efficiency it creates for our staff. It allows us to focus more on our mission and less on managing technology.

If you’re considering Donately, I’d say it’s a strong choice for organizations that want a powerful platform without unnecessary complexity. It’s helped us streamline our fundraising and serve our supporters well.

  ### 3. A Practical Fundraising Tool for Small Nonprofits

**Rating:** 4.0/5.0 stars

**Reviewed by:** Claudia P. | Director and Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2026

**What do you like best about Donately?**

What I like most is how practical and approachable it is. It’s easy to use, doesn’t require a lot of onboarding, and has grown with our organization without pushing us into higher costs too quickly. The fee structure is also a huge plus. We’re able to keep more of each donation going directly toward our mission, which really matters from a donor trust and stewardship perspective.

**What do you dislike about Donately?**

As we’ve grown, there are a few areas where more advanced reporting or customization would be helpful. It’s not a major issue and hasn’t stopped us from using the platform effectively, but it’s something you start to notice once your fundraising and donor management become more complex.

**What problems is Donately solving and how is that benefiting you?**

Donately solves the problem of needing a fundraising and donor management system that is both effective and realistic for a small nonprofit. It gives us a clear, organized way to manage donations, campaigns, and donor information without overwhelming our team or eating into funds through high fees.

The benefit for us is that fundraising feels more manageable and sustainable. We spend less time wrestling with software and worrying about costs, and more time focusing on donor relationships and our mission. It’s allowed us to grow at a steady pace while keeping our operations clear, affordable, and donor focused.

  ### 4. Campaigns and Fundraisers

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about Donately?**

Overall, the platform is pretty straightforward to use. In the free version, there are limitations on the formatting options. However, for the purposes of our campaigns, they are adequate and look professional and clean. There are also several modifications you can make as to what is visible versus not visible on the form. Different filtering options to see donor activity is also straight forward, and provides graphics to see activity over a given span of time.

**What do you dislike about Donately?**

The different options on the dashboard for forms, campaigns, or fundraisers can be a bit confusing to navigate and is not intuitive as to which one is being used or should be being used. There was also a bit of a learning curve to make the page look nice (e.g. formatting graphics on canva before uploading), however was easy to understand after a few trial and errors. The sum in the donations is also BEFORE any processing fees, however I believe that this is the general format for other donation pages as well.

**What problems is Donately solving and how is that benefiting you?**

We needed a streamlined platform that is easy to use for fundraising. This uses a secure platform (Stripe) to easily transfer donations directly and securely. The platform also looks better than other platforms, as we want to have the page be professional.

  ### 5. Startup Nonprofit

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark L. | Executive Director/Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2025

**What do you like best about Donately?**

As the founder of a new nonprofit with almost no past experience, Donately was a valuable discovery. It has proven to be an easy to use platform for both me and my donors. Information provided is well organized and not difficult to access.

**What do you dislike about Donately?**

Pulling reports was a little challenging for me at first. However, that probably had more to do with my limited technical skills rather the Donately platform.

**What problems is Donately solving and how is that benefiting you?**

Donately makes donations receipt and reporting possible for me.

  ### 6. Effortless Fundraising with Donately—Now Even Better with Continuous Improvements

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brad F. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2025

**What do you like best about Donately?**

The platform offers a very gentle learning curve and impressive functionality. Running fundraising campaigns is smooth, and creating forms to embed on webpages is straightforward and hassle-free.

**What do you dislike about Donately?**

There are no longer any aspects we dislike about Donately, since the features we previously wanted have now been added and updated.

**What problems is Donately solving and how is that benefiting you?**

Donately enables us to receive and track donations, as well as communicate directly with our donors. It has helped us both retain existing supporters and attract new ones to our organization. Additionally, its peer-to-peer fundraising campaigns have introduced our organization to entirely new donors.

  ### 7. Intuitive and Easy to Use, but Campaign-Specific Thank-Yous Need More Flexibility

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2026

**What do you like best about Donately?**

Ease of use - I'm new to using donation and campaign platforms and it is intuitive and easy to navigate.

**What do you dislike about Donately?**

The ability, or lack thereof, to tailor thank you specific to different campaigns. Or perhaps there is a way to do this that I have missed.

**What problems is Donately solving and how is that benefiting you?**

Tracking donations across different campaigns.


## Donately Discussions
  - [Does Donately offer a discount for nonprofits?](https://www.g2.com/discussions/nonprofit-discount) - 1 comment, 1 upvote
  - [What are the top features of Donately?](https://www.g2.com/discussions/what-are-the-top-features-of-donately-df1b1f14-6c10-49ec-80f1-f6a9affbcff7) - 1 comment, 1 upvote
  - [What are the top features of Donately?](https://www.g2.com/discussions/what-are-the-top-features-of-donately) - 1 comment, 1 upvote
  - [Who is Donately for?](https://www.g2.com/discussions/who-is-donately-for-5edee490-c8da-481d-9118-ec17e8916161) - 1 comment, 1 upvote

- [View Donately pricing details and edition comparison](https://www.g2.com/products/donately/reviews?filters%5Bsentiment_snippet%5D=2352307&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+20%3A54%3A05+-0500&secure%5Bsession_id%5D=02e33a13-17c3-4c07-b9cf-4af998a45e7d&secure%5Btoken%5D=5dc0ea389427e4b7132f0e0654f9a8a611823f02e05d426a1a83c0e562dfbfa8&format=llm_user)
## Donately Integrations
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)
  - [Klaviyo](https://www.g2.com/products/klaviyo/reviews)
  - [Lovable](https://www.g2.com/products/lovable/reviews)
  - [Squarespace](https://www.g2.com/products/squarespace/reviews)
  - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Donately Features
**Additional Functionality**
- Activity Tracking
- Social Marketing
- Generative AI
- Accounting
- Customizable Reports
- CRM
- Customizable Forms
- Fund Accounting
- Forms Management
- Real-Time Analytics
- Member Database
- Alerts/Notifications
- Communication Management
- Customizable Templates
- Budgeting/Forecasting
- Mobile Access
- Event Scheduling
- Donor Management
- Attendance Management
- Activity Dashboard
- Reporting & Statistics
- Volunteer Management
- Real-Time Reporting
- For Nonprofits
- Recurring/Subscription Billing
- Access Controls/Permissions
- Calendar Management
- Third-Party Integrations
- Customizable Branding
- Registration Management
- Campaign Management
- Event Management
- Document Storage
- API
- Contact Management
- Website Management
- Credit Card Processing
- Membership Management
- Data Import/Export
- Electronic Payments
- Accounting Integration
- Grant Management
- Dues Management
- Committee Management
- AI Copilot
- Fundraising Management
- Customizable Fields

**Administration**
- Reporting & Statistics
- Interaction Tracking
- Automation
- Donor Profiles
- Contribution Tracking
- Goal Setting/Tracking

**Fundraising**
- Campaign Management
- Online Donation Portal
- Event Planning
- Recurring Donations
- Peer-to-peer Fundraising
- Mobile Capabilities
- Registration Management
- Event Management
- Auction Management
- Pledge Management
- Forms Management
- Donor Management
- Alumni Management
- Volunteer Management
- Gift Matching Management
- Grant Management
- Membership Management
- Website Management
- Receipt Management
- Contact Management

**Marketing**
- Email Marketing

**Additional Functionality**
- Mobile Giving
- Accounting Integration
- Online Forms
- Dashboard
- Recurring Giving
- Customizable Reports
- Mobile Access
- AI Copilot
- Customizable Branding
- Donor Discovery
- Generative AI
- Event Scheduling
- Alerts/Notifications
- Email Reminders
- Credit Card Processing
- CRM
- Electronic Payments
- ACH Payment Processing
- Social Media Integration
- Campaign Analytics
- Access Controls/Permissions
- Customizable Fields
- Customizable Forms
- Third-Party Integrations
- API
- For Nonprofits
- Payment Processing
- Data Import/Export

## Top Donately Alternatives
  - [GoFundMe Pro](https://www.g2.com/products/gofundme-pro/reviews) - 4.3/5.0 (145 reviews)
  - [Donorbox](https://www.g2.com/products/donorbox/reviews) - 4.6/5.0 (1,509 reviews)
  - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) - 4.6/5.0 (898 reviews)

