Dolibarr ERP CRM Reviews & Product Details

Dolibarr ERP CRM Overview

What is Dolibarr ERP CRM?

Dolibarr ERP & CRM is an Open Source and free software package to manage companies, freelancers or foundations. We can say Dolibarr is an ERP or CRM (or both depending on activated modules). It's an Open Source project built by modules addition (you enable only features you need), on a WAMP, MAMP or LAMP server (Apache, Mysql, PHP for all Operating Systems). Dolibarr is developed to offer an ERP and CRM software whose main goal is to be: - Simple to install - Simple to use - Simple to develop

Dolibarr ERP CRM Details
Languages Supported
Bulgarian, Catalan, Czech, Danish, German, English, Persian, Finnish, French, Croatian, Indonesian, Italian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Albanian, Serbian, Swedish, Thai, Turkish, Vietnamese
Product Description

Dolibarr ERP & CRM is a modern and easy to use web software to manage your business (contacts, invoices, orders, products, stocks, agenda, emailings, etc...). It's opensource and free software designed for small companies, foundations and freelances.

How do you position yourself against your competitors?

Dolibarr may advantage is its cost and how it is easy to use.


Seller Details
Seller
Dolibarr association
Company Website
Year Founded
2009
HQ Location
N/A
Twitter
@Dolibarr
17,810 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
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Dolibarr ERP CRM Screenshots

Dolibarr ERP CRM Reviews

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Founder, President and Technical Leader
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Very light, provides all the features needed by a small company. Review collected by and hosted on G2.com.

What do you dislike?

The visual organization of items can sometimes be confusing. Some of the terms used are very specific to specific countries. It doesn't manage multiple currencies (without additional paying modules), which is an issue for our international branches. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you're looking around for a nice little ERP that can help you organize your business, this is a great solution. Try it online or download it and install it yourself (either on premises or in the cloud). The requirements are minimal. Don't forget to back it up! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We manage our invoicing, stock, prices, basic CRM and basic accounting through Dolibarr. Review collected by and hosted on G2.com.

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Consultor IT - Mejora de Procesos
Hospital & Health Care
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

This software is perfect for professionals, small and medium organizations. I use it, as a single software developer, and offer my services to install, and adapt, making modifications or new modules that fit customer needs. Each commercial activity has its own processes, and with Dolibarr you can get all them under one system. Review collected by and hosted on G2.com.

What do you dislike?

No much, perhaps interface is not the last, but is improving version to version. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Give it a try, and use some of your time/effort, or some curse, to learn how it works, and how it is built. It is open source software, supported by a community. Community is open to questions. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I use to manage my freelance work, and I have installed it to several organizations. It is a complete solution for selling products, selling services, and control customer needs. Full manage of money, banks, and a lot of modules developed by third parties, available in Dolistore. Review collected by and hosted on G2.com.

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Gérant
Internet
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

- simplicity,

- efficiency ,

- stability

- quantity and quality of addon

- advanced features for a small erp / crm

- documentation and community Review collected by and hosted on G2.com.

What do you dislike?

- not enough mass in work

- not natively responsive Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

- better productivity

- end of document loss

- annalyse better activity as real

- lot of time saving Review collected by and hosted on G2.com.

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UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It does everything I wanted, and perfectly. Very promising Review collected by and hosted on G2.com.

What do you dislike?

it does not integrate with google products Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Managing my entire freelance business Review collected by and hosted on G2.com.

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Open Source expert for TecLib group'
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

A tool to enable a company to have enterprise level applications. I run several businesses with Dolibarr and I am very happy ti have found software providing me all i need ti manage them with no need to spend time to learn complex processes.

With no technical knowledge, you can manage your prospect, customers, agenda, stock, bank account, customer and supplier orders, timesheet, expense reports and more. Installation and setup need only few minutes even if you decide to host software yourself. Review collected by and hosted on G2.com.

What do you dislike?

There is no application for Iphone, Software must be used with Safari. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

A good choice for 1 to 100 employes companies Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Billing

Project and task

Stock management

Customer opportunities management

Timesheet

Exoense reports

Supplier and customer orders Review collected by and hosted on G2.com.

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Gérant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Dolibarr is fast and easy to start to use. If you don't want to do alot of personalization, the setup on a server, basic configuration etc is less than 2hrs. It's a good answer for simple and basic needs out of the box and enables you to produce professional looking invoices and to manage your customer / prospect work. Review collected by and hosted on G2.com.

What do you dislike?

It's impossible to interface third party tools (without expensive developpments) ; no inbuild email, and awful agenda function. Thats bad i must agree so it means for me that these two features are third party tools for me... Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Don't expect all functionalities. Missing : Email, Agenda (well there is one but honnestly... let's say there is none). With 100€ or so you can purchase additional modules (letters etc) it's perfect. With 300€ more email and better agenda integration and you have a full working suit. Dont expect 'fully free", but these addons are a must (really). Also if you are not confortable to manipulate to a medium user level your server and php files, expect to hire someone for the setup and configuration, it will save you a HUGE amount of time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I needed a tool to manage my customer / prospect work and i also like professional looking invoices, offers and letters. Dolibarr is a good answer to these points (and i tried a lot of different ones) Review collected by and hosted on G2.com.

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Ingenieur en informatique indépendant.
Outsourcing/Offshoring
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

- Easiness

- power

- Technologies (PHP, MYSQL) Review collected by and hosted on G2.com.

What do you dislike?

- No payroll

- In general, I like it and I only see qualities in it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

inventory management Review collected by and hosted on G2.com.

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CEO
Internet
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I really like the simplicity of the solution . The configuration is very fast and we can start working in less than a day.

Dolibarr is very flexible because we can develop our own modules. Review collected by and hosted on G2.com.

What do you dislike?

Especially the interface but there are modules to improve the overall look. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We really recommend Dolibarr because it suits a lot of society because of its simplicity and its many features Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use a lot of modules on Dolibarr

Billing

Quotation

Stock

CRM

SMS

Dolibarr fulfills all of our needs

We also have several additional modules installed

We also use a SaaS version for more efficiency Review collected by and hosted on G2.com.

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Gerente de relaciones comerciales
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Lo rápido que se aprende a trabajar con Dolibarr, en solo una semana puedes lograr sacarle el máximo, Dolibarr es un software que lo puedes echar a andar en casi cualquier industria, es fácil de desarrollar Módulos o hacerle cambios a tu gusto, Dolibarr es un Software que esta en continuo Crecimiento gracias al innumerable grupo de desarrollo que colaboran con esta plataforma. Review collected by and hosted on G2.com.

What do you dislike?

El plan de partner debe mejorarse más, algunos puntos del contrato partner Dolibarr son contraproducentes para el que quiera adherirse, crear un estatus partner seria la mejor opción, que el primer partner que llegue a un país tenga mejores precios en Módulos de la dolistore o servicios de desarrollo, que los partner que vengan después les cuesta más. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Buscar una Empresa que tenga más de 5 años de experiencia trabajando con Dolibarr y que a su vez esta experiencia también la tenga desarrollando Módulos para este Software Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sobre Todo en Almacenes que comercializan repuestos de Motos, ferreterías, droguerías, Empresas administrativas "proyectos", Distribución de alimentos y Empresas de fabricación. Review collected by and hosted on G2.com.

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Owner
Computer Hardware
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

that price it is and that i own my data and it is not own by some big company some where else Review collected by and hosted on G2.com.

What do you dislike?

still miss some feuteres but i think some one is work on it Review collected by and hosted on G2.com.

Recommendations to others considering the product:

it is easy to use and you can see what you need to do Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

controlling my invoice my stock and my order. payment from customers and supply's Review collected by and hosted on G2.com.

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AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Dolibarr is very stable. We use it since the beginning of the creation of our company. We applied all updates without ever losing data. The team is nice we met them at the open source show. We have some paid modules including customer subscriptions.

In the future, we will base ourselves on Dolibarr's operation for some of our development. The implementation of the REST API should allow us to exploit the stability of Dolibarr including the product WpShop.

The task and project management part is well completed. However, it lacks usability.

This ERP is part of the best open source ERP for several years with Odoo formerly Open ERP. From our point of view Dolibarr is the most suitable for small businesses Review collected by and hosted on G2.com.

What do you dislike?

The conviviality is not always at the rendezvous. The use is a little heavy and not very beautiful. even if, one will note efforts on the last versions ... Update management could be simplified and automated.

Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Billing, CRM, project Review collected by and hosted on G2.com.

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AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Dolibarr is a very complete and flexible system to meet the demands of small and medium-sized companies, has a vast community of developers and is very simple to install and use. With over 10 years of experience in IT management and administration, I can assure you that this system is a robust and valuable solution to add value to the business. It has a multitude of low-cost modules that allow flexibility in serving many businesses. Review collected by and hosted on G2.com.

What do you dislike?

The system interface could improve slightly, maybe the workflow could also be more proactive. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Small and medium-sized businesses in Brazil tend to remain "spreadsheet-based". They can not realize how much time and value they lost in their business. Dolibarr allows a small business to manage their information and grow smoothly. With a very low cost and some effort in changing routines, in a few months the company can raise larger flights. Review collected by and hosted on G2.com.

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CTO
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Lo SENCILLO es POTENTE. Sus módulos son básicos, hacen lo suficiente y se puede adaptar, si lo que buscas en NO complicarte la vida ni la tuya ni la de tus clientes, Dolibarr es una "perita en dulce". Y si luego quieres complicar, pues hazte tus propios módulos sin restricciones. Su lenguaje es PHP 7 y su base de datos una poderosa MySQL/MariaDB. Review collected by and hosted on G2.com.

What do you dislike?

Debería ser mas sencillo adaptar la parte visual, debería ser mucho mas desacoplado del código del negocio, pero bueno se puede adaptar.

Algún sistema del tipo arrastrar y soltar para la parte visual sería mucho mas sencillo, que el actual que es mediante plantillas. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Control económico, trabajo en equipo, seguridad entre los perfiles de los trabajadores, acceso desde cualquier lugar y cualquier dispositivo, y muy adaptable. incluso la importación y exportación de datos es muy sencilla disponiendo herramientas y por supuesto usando la base de datos directamente. Review collected by and hosted on G2.com.

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CT
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Our customers appreciate the ease of use and the wealth of features Review collected by and hosted on G2.com.

What do you dislike?

The agenda module needs to be re-styled. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Dolibarr has allowed our customers to simplify their processes:

- of sale

- purchase

- inventory management

- business follow-up Review collected by and hosted on G2.com.

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Solutions Manager
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The system is very good compared to many others in the Open source caliber and some commercial ones. Review collected by and hosted on G2.com.

What do you dislike?

The feature of proper and elaborate customer statements according to me is not well defined. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Currently using it for a sole proprietorship business to manage clients and their billing including recurring billing. Review collected by and hosted on G2.com.

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Funder & CEO
Wholesale
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Dolibarr has plenty of great features and possibilities. I have used it for over 3 years now and before I have used at least 10 different software to manage my business but Dolibarr gave me the opportunities to run my business as I want it to. Review collected by and hosted on G2.com.

What do you dislike?

It would be nice if there would be more developers to improve the functionality and features of Dolibarr. Some of the external modules are too expensive and some of them are not properly described. I would love to see more external modules for less money and the dolistore shop should be moderate more often. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's worth to try and if you have any problems you can always find the answer on www.dolibarr.org Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Dolibarr helps me to manage all the orders across all markets such as prestashop, ebay, amazon. It helps me to manage purchase orders, returns, stock availability, etc. Review collected by and hosted on G2.com.

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AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

It looks like have been tailored for my needs (software support). The agent help me to schedule my jobs connect tasks with my customers and its employees.

Easy of use and it is free. Review collected by and hosted on G2.com.

What do you dislike?

Pure documentation especial when you want to add code to the project Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I was well organized my appointmetns with my customers Review collected by and hosted on G2.com.

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AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The people who developed Dolibarr know the needs of SMBs, who are looking for CRM, ERP and accounting in one tool – even project management. Fields you would normally use one tool for each. Review collected by and hosted on G2.com.

What do you dislike?

Although it is possible to use, project management could be built far simpler (Asana-like for example) Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have Dolibarr installed on a web server, therefore everyone with the rights has access to one centralized contact data base. We use this as a basis to write proposals and invoices with different contact persons for each client, using pre defined services and prizes. Most useful is the power to see how many invoices are still unpaid and need a reminder. Review collected by and hosted on G2.com.

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Consulting Project Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The fact that you only activate the module you plan to use so the tool stay fit and easy to use. Review collected by and hosted on G2.com.

What do you dislike?

I would love an integrated backup feature; It is provided by my provider thanks to softrealaculous but it would be nice on my dashboard to have a green light as a backup strategy status. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I can quickly send invoices and deal with expencises easily, Review collected by and hosted on G2.com.

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AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Since 2 years i m working withis this erp (in the past i had a french software). What i love is, they work modules you have to enable / disable according to your needs Review collected by and hosted on G2.com.

What do you dislike?

Open links in modal views

Optimise its responsiveness Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Using it everywhere i want, whithout need of a computer. Review collected by and hosted on G2.com.

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Assistant Manager Finance
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easier in installation, customization is much easier, open source to devolp further. Mostly business modules are available, dashboard based graphics, pending, payable, recieveable invoice on dashboard screen with effective presentaion. Same vendors, customers are catagorically displayed according to thier business volume. Role assigment is clearly defined for individual user to perform a specific task, notification management is a plus point. Which alerts, alarms you business and transactional events.

Accounts, finance and inventory module are best for small industry and trade. Review collected by and hosted on G2.com.

What do you dislike?

Mobile support is not available, many bugs found in inventroy, finance and manufacturing module. Devolpment documentation is not available, not good for large business or devolping business because its is not full functional and featured with all business scenarios. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Used in start of business to handel trade business of 400 SKU, traced, tracked inventroy. Maintain record of expenses, calculation of profitiability. Used double entry system, managed accounts and balances.

Used VAT but it was not mature, Review collected by and hosted on G2.com.

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Import officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easier and quicker installation, which can be also installed with your existing ERP, with Apache PHP, and mysql server, customization can be made in forms, reports and transactional logics, any how some very precise and accurate business objects and programmed accordingly, which helps in business by just configure them according to business need, most of the modules are available and configured, Purchasing orders, sale order, Finance, inventory, replenishments, projects, accounts, expenses are predefined with business processes. Review collected by and hosted on G2.com.

What do you dislike?

Some bugs are found while recording in transactions of finance, and expenses, same poor view of inventory stocks, manufacturing module is not maturely defined. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Fit for small business cycles, where trading, sale, purchase and expensed are recorded generally hence report of margins with respect date can be obtained, Profitability can be concluded with no depths and insights of expenses occurred, Not recommended for large and 4th tiers bases manufacturing, as the many logics in manufacturing are still underdevelopment or immature. Review collected by and hosted on G2.com.

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Asst. Manager Porcurement Quality Control
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

A perfect erp with limited feature to support small industries supply chain, finance and inventroy management.

Order management and invoicing with approvals provides more controllability and flexibility in business.

User and role management with defined authorization is awesome feature for controlling and security tacts. Review collected by and hosted on G2.com.

What do you dislike?

Limited business features, some critical bugs found in erp, manufavturing module is not mature, so its not good for efficent supply chain.

Mobile support is not available. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

In trading and projects we controlled and monitered inventroy, costing, profitiability respect to sale purchase and expense.

Used in accounts management, to check and set back the payable, recieveabale and other financial parameters of finance statement. Review collected by and hosted on G2.com.

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Dolibarr Categories on G2