MM
Monica M.
Small-Business (50 or fewer emp.)
"DocuWare cloud and mail !!"
4/5
What do you like best about DocuWare?

A software with several features that allow us not only to save information in the clouds but also to use it to send emai.This is one of the main features it offers and I find it extremely professional because it keeps everything safe, preventing third parties from stealing information for me. It is extremely important to maintain security, it is incredible I love how it works, the ease of sending emails and uploading them is handled. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

It definitely works in a correct way, I do not think it has a negative point against it, however I think they can improve its interface something more futuristic or newer, it feels very old although it does not affect the use or the program, it can improve to give the user a new interface . Review collected by and hosted on G2.com.

Response from Joan Honig of DocuWare

Thank you so much for taking the time to review DocuWare. We're so glad that working with our solution has improved data security at your company and made email management quicker and easier. If we can ever be of assistance, please reach out to us at customer.feedback@docuware.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Very Nice ECM Platform"
5/5
What do you like best about DocuWare?

Really nice web client, with a ton of functionality packed into it while still managing for end user experiences that people find to be pleasing and generally with a surprisingly quick learning curve. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

Table fields are a great addition to DocuWare, but interactions with them could be more widespread. Review collected by and hosted on G2.com.

Response from Joan Honig of DocuWare

Thank you for taking the time to review DocuWare. It's great to hear about your positive experience with our solution. We're delighted that your company is pleased with DocuWare's user-friendliness, how quickly new users can get up to speed, and its flexible automated workflow. If we can ever be of assistance, please contact us at customer.feedback@docuware.

Kia P.
KP
Kia P.
Senior Software Engineer
Enterprise (> 1000 emp.)
"Cloud and mail in one perfect tool."
4.5/5
What do you like best about DocuWare?

I like the system because it allows me to keep all my information protected in the cloud in a cloud that is totally different from the normal processes that some programs like Azure or dropbox have implemented among others, because this is a totally different system where we can send emails or receiving emails and all this process encrypted to avoid the loss of information or theft and in turn saving information in the cloud is an extra tool which is essential for us when sending emails to use this information without having to upload it again, which saves us time. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

The system has been very necessary to improve the capabilities of sending an email taking the information much closer if the need to upload files or documents each time an email is sent, when the email is being sent it is much easier to have it at hand. hand, however there are points in which it must improve as the servers and on all the mail interface it is very obsolete and it is not pleasant like other mail services. Review collected by and hosted on G2.com.

Response from Joan Honig of DocuWare

Thank you for your review. We're glad to hear that DocuWare Cloud is simplifying the process of sending emails securely while providing an easily searchable archive. DocuWare is continually enhanced to add new features, improve performance, and keep up with changing hardware and operating platform requirements. If you have additional feedback about how we can improve our email management solution, please contact us at customer.feedback@docuware.com

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Docuware Imaging Systems"
4.5/5
What do you like best about DocuWare?

We have been using Docuware for over 10 years and have liked the stability of the system with each new version. There have been very few issues with each upgrade. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

There search functions weren't the most intuitive when we started but they have improved greatly. Review collected by and hosted on G2.com.

Response from Joan Honig of DocuWare

Thank you for taking the time to review DocuWare. We especially appreciate hearing from a long-time customer. It is gratifying to learn that your company is more efficient because of our solution's centralized, digital access to documents and powerful search capabilities. Each new DocuWare version presents an opportunity to improve existing features and add new ones. If we can ever be of assistance, please contact us at customer.feedback@docuware.com.

PB
Pam B.
Mid-Market (51-1000 emp.)
"Docuware saved, complete system of sending and saving."
4/5
What do you like best about DocuWare?

This provides office automation to create an intelligent digital workflow. By using this platform, your work team increases its performance as well as its productivity, you will also have greater control of documents. It is easy to use and flexible. You will be able to import documents in a fast and efficient way. The work team saves a lot of time, also providing the opportunity to eliminate the use of paper in our offices and allows them to work from anywhere. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

There is nothing we do not like about Docuware, the results obtained have been gratifying and our experience in the company significant. We reached goals that we set ourselves a few days after we implemented it and really compared to other platforms this really works, improving the cloud servers would be a point to give users optimization. Review collected by and hosted on G2.com.

Response from Joan Honig of DocuWare

Thank you for your review. We're glad that DocuWare Cloud has improved collaboration and increased productivity for you and your company. It's great to hear that you reached your goals quickly by using our solution. We are very proud of DocuWare Cloud's performance and 24/7 monitoring and system support. If you have additional input on how we can improve your experience with our software, please reach out to us at customer.feedback@docuware.com.

Billy B.
BB
Billy B.
Junior Software Engineer
Small-Business (50 or fewer emp.)
"Save and mail system."
4/5
What do you like best about DocuWare?

This system that we use is to keep all the information protected in a site very similar to the cloud because it has the same protection mechanism but with other additional tools since we can also send information and emails with any data that we keep stored in the base, it is a system that for us has been very brilliant in the sense that we can keep all the information protected and also at hand to be able to send an email safely. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

It is clear that this system of Docuware and sending emails is very different from any regular mail, whether it is Gmail or Outlook, because this is a little more obsolete, its tools are old but they do their job, we can be used to their system much more updated and therefore may be a negative point for the software since we get used to it again but to something old. Review collected by and hosted on G2.com.

Response from Joan Honig of DocuWare

We appreciate you taking the time to review DocuWare Cloud. We're happy to hear that your organization is benefiting from our solution's advanced security, ease of retrieval and its ability to efficiently capture and share data and emails. DocuWare Version 7.3 includes email enhancements. Please contact your DocuWare reseller or Regional Sales Director to make sure you're using the most current version of DocuWare. If we can be of assistance please reach out to us directly at customer.feedback@docuware.com

AM
Angel M.
Software Engineer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"good Software"
4.5/5
What do you like best about DocuWare?

Interface and modules like autoindex,... Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

dwx files, sometimes its important connect to database and this in Dw cloud is not possible Review collected by and hosted on G2.com.

Response from Joan Honig of DocuWare

Thank you for taking the time to review DocuWare. We're glad to hear that your company is benefiting from our user-friendly interface and the ease of working with Autoindex which is powered by machine learning. If we can ever be of help, please reach out to us at customer.feedback @docuware.com

Harry D.
HD
Harry D.
Automation Test Analyst
Small-Business (50 or fewer emp.)
"Send additional secure email data protection."
4/5
What do you like best about DocuWare?

Saving Documents in the cloud is a process that can be very simple, however they are unique characteristics, Docuware allows us to save the information and be used to send by email when we need it. It is a system for saving documents, images or files that I They allow you to use it whenever you need and it will be at hand so we can send secure and encrypted emails I think it is great to keep loved tools in a single system. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

Simply some of its usual problems may be the lack of complexity in the creation of emails because we come from emails such as Hotmail or Gmail it can be totally different from the use of Docuware, however it is a much older system but it has functionalities of these emails as the creation of a text, the introduction of images, it is only to adapt to the system. Review collected by and hosted on G2.com.

Response from Joan Honig of DocuWare

Thank you for taking the time to review DocuWare Cloud. We're glad that your organization is benefiting from our solution's ability to store documents, images and other file formats efficiently. And that you are happy with the reliability, advanced security and disaster recovery features that are available with cloud-based software. If we can be of assistance, please contact us at customer.feedback@docuware.com.

MS
Mary S.
Small-Business (50 or fewer emp.)
"Docuware documentation and organization!!"
3.5/5
What do you like best about DocuWare?

This platform allows you to automate and establish continuous performance in addition to an intelligent digital workflow. Using it is very easy, its interface is organized and allows you to digitize documents with the services it provides in the cloud. The basic functions of document management for an administration is incredible. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

The experience we have with Docuware is very good, the only detail it has is that we have many employees outside of an office, they travel a lot for commercial reasons and they are the main beneficiaries of a mobile application, unfortunately this does not happen at the moment they should improve this, and offer the user a more complete experience in all areas, but nevertheless we are happy with the results obtained. Review collected by and hosted on G2.com.

Response from Joan Honig of DocuWare

Thank you so much for your feedback. We're glad that DocuWare Cloud has enabled your organization to streamline and digitize workflow and improve efficiency. If you would like to get input on how to use the capabilities of DocuWare Mobile apps more fully, please reach out to your DocuWare Partner or contact us directly at customer.feedback@docuware.com.

Yulia F.
YF
Yulia F.
Corporate and Internal Communication
Enterprise (> 1000 emp.)
"Provided better workflow in my organisation."
4.5/5
What do you like best about DocuWare?

It's not hard to use as well as makes my job a lot easier! I can make a workflow as well as then launching it. When you find out the way to develop a workflow, it is going to be fairly easy. Then the end user could just save the files of theirs in DocuWare, along with these will be delivered exactly where they ought to be. Additionally, many instruction materials, DocuWare training programs and online certification programs are actually out there for everyone. From moment to time however, there are actually user workshops in the region of ours which means you are able to send out users to learn much more. As a result, you will find a number of barriers to learning and growing the use of the program of ours. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

Sometimes the process does not work as it has to. But if this does, we start using our technical guidance to locate an answer, typically within twenty four time, and then we work once again. Review collected by and hosted on G2.com.

Response from Joan Honig of DocuWare

Thank you so much for taking the time to review DocuWare. We're delighted that your organization is benefiting from our solution's workflow capabilities. It's also great to hear that you've had a good experience with our software support team and found our training materials to be valuable. If we can ever be of assistance, please contact us at customer.feedback@docuware.com.