Docusketch has several features that aide in productivity increase within our organization from the ease of use to the implementaion all the way to the finshed product coming back to us from their excellent support staff behind the scenes. Our team uses Docusketch not only on their mobile devices while in the field but computers as well back at the office. The integration with our other sofware programs was seamless. Review collected by and hosted on G2.com.

Trying to search for something that we dislike about docusketch and that is not something at this time I can provide. They are always on top of things and helpful all the way around! Review collected by and hosted on G2.com.

DocuSketch is great for my company because it's affordable, it documents preexisting damage so we don't get blamed for it, it captures building design details prior to demo which allows our rebuild team to make a perfect repair match, it creates our Xactimate 3-D sketch for us which is amazing, and it allows us to do virtual management and estimating without being present. Review collected by and hosted on G2.com.

Its image resolution is poor. Also, I really wish the user could click to move around inside the tour without having to click on the sketch... so, more like Google Earth and Matterport. Review collected by and hosted on G2.com.

Docusketch is an amazing tool for any professional who needs to capture a 360 degree view of a an area and with a bonus caviat of being able to seemlessly integrate those with a sketch with the click of a button. Sharing these 360/sketches are made incredibly easy through their website. Review collected by and hosted on G2.com.

Honestly, I love using docusketch I can't really think of a negative right now. Review collected by and hosted on G2.com.

DocuSketch has simplified the sketching process across all of our locations. We no longer have inaccurate sketches that have to be checked in the field multiple times or redone by the construction team. It has also allowed almost anyone on our team to be able to gather the documentation required for an accurate sketch in times of increased emergency service calls. Review collected by and hosted on G2.com.

We really do not have any complaints about the process and have adopted the DocuSketch program on almost all of our losses. Review collected by and hosted on G2.com.

Docusketch has changed the accuracy and speed of our estimates. Having the documentation of the buliding in 3D has helped with disputes about previous damage, it has increased our profitability by not spending hours sketching by hand. Best product on the market by far, Review collected by and hosted on G2.com.

WiFi sometimes takes awhile to load sometimes. Must be on a flat surface, sometimes that is not feasbale in the restoration industry. Review collected by and hosted on G2.com.

DocuSketch provides the ability to quickly and accurately depict the story of all losses through 360 view virtual tours. The return time on sketches and estimates is always quick. Estimates are very encompassing and can be tailored individually. The Docuskech app offrs many great communication tools within the projects. The ability to add notes in multiple categories with pictures is extremely helpful.

The app and system itself is very easy to use and implement throughout multiple crews and devices. We try our best to DocuSketch all projects at multiple stages throughout in order to really get a good timeline of the project.

DocuSketch customer support always wants to help and has great response times as well. Review collected by and hosted on G2.com.

Sometimes getting the projects into Xactimate can be challenging, but a desktop it is seamless.

Sometimes there are minor camera connection issues that can be troubleshot Review collected by and hosted on G2.com.

DocuSketch makes it easy to scan a property and request an estimate. Even if an estimate is not requested for overnight service, it's usually ready by next business morning. The staff is also very responsive and does what it can it make sure you get the most of their prodcut. Review collected by and hosted on G2.com.

The billing piece could use some clarity. It took my company months to figured out how DocuSketch dioes its billing. For example, the "Sketch Creation Credits" in the invoice is called the "Extended sketch creation" in the excel breakdown. Same with tours; these are called "Additional Tour Credits" in the invoice, but "Virtual tour creation" in the excel. And then "Overnight Delivery" in the invoice is called "Overnight" in the excel. It would be helpful if all the categories were named the same across all documents types issued. Also a net 60 would work best for larger accounts. Review collected by and hosted on G2.com.

What’s Good:

1. 360° Images: Quickly capture high-quality panoramic images of entire spaces for clear documentation.

2. Easy to Use: The interface is simple, so you can start creating virtual walkthroughs right away.

3. Fast Results: Uploads and processing are fast, saving time when you’re on a tight schedule.

4. Collaboration: Share virtual tours and reports easily with clients or team members.

5. Access Anywhere: It’s cloud-based, so you can access your work from any location. Review collected by and hosted on G2.com.

Customization: There’s limited flexibility in customizing reports or adding integrations. Review collected by and hosted on G2.com.

Docusketch has helped our business incease our productivity when it comes to documenting losses! The time it used to take crew memebers to sketch and take photos and properyly document the site would take hours and they would STILL miss things. Now we are able to get a day by day scan of the property and show EXACTLY what is going on within our customers homes (Yes, even that ONE area that is just outside of the out of focused camera shot that you needed!) Review collected by and hosted on G2.com.

For what we use DocuSketch for we do not have a dislike that we can comment on at this time! Review collected by and hosted on G2.com.

Its super easy to use. Turnaround times are fast. Customer support is very responsive and helpful. Its great that additional photos can be put into each room. Review collected by and hosted on G2.com.

Its a little clunky to scroll through tours on a mobile devise.. not as smooth as something like Matterport.

I wish that there was a way to have photos input into an ESX file instead of having a separate photo file that is generated by Matterport. If there was, I would probably use Docusketch for more of my inspections. It saves me time with sketching and the virtual tour is great for desk estimating, but as it is now, I still have to go back through and take all of my photos outside of the Docusketch app so that I have them in Xactimate. Integrating this would save a couple of steps.

Pricing is a bit steep for someone like me who may not use it that much (I'm an independent adjuster), but I understand that there is now a IA billing package with a lower fixed fee which is nice.

Is there a way to take measurements in the virtual tour? Review collected by and hosted on G2.com.