Pre and Post mitigation scan capabilities. The new link feature to be able to reference certain areas of concern in a scope. The customization so you can share certain areas that may only apply to certain trades instead of having to send the whole tour. Review collected by and hosted on G2.com.

I personally like the old camera function better where you can click the side of the camera when ready instead of the timer... Option for this would be great. Found issues pulling the cubic images and delays on downloading.

I personally liked the ability to go through the tour with the insured or adjuster and control the screen with the previous function as this can sometimes be confusing for someone who hasnt used it before and the ability to walk through the loss virtually and talk it over is great in some scenerios. Review collected by and hosted on G2.com.

We appreciate the speed of the captures and the camera/tripod is easy to move around in tight rooms. The 3D tours DocuSketch creates allow us to scroll around just like we are in the room looking around which allows us to catch all the details we need when writing our estimate. One of the most important features for us is the integration with Xactimate and the fully detailed sketch we receive which saves loads of time for our Estimators. We have used DocuSketch for over a year and are using it on most of our interior projects now. Review collected by and hosted on G2.com.

The requirement to purchase a camera and tripod vs using a mobile device to capture adds up if you get a set up for multiple Estimators, but it does allow you to capture the images faster and gives a much supperior virtual tour than the other options available with mobile capture. We've had a few minor issues with some projects not syncing with our PSA job management program, but those were corrected when brought up to support. The new version of the 3D tour doesn't have the option to view it full screen when integrated with our PSA program. Review collected by and hosted on G2.com.

Docusketch has allowed us to operate more efficiently and document our jobs. In the industry we are in, documentation and telling a story is important and we know that Docusketch has helped us with that. Along with that, the customer service that we have recieved throughout has been second to none. Review collected by and hosted on G2.com.

N/A. TOO GOOD OF A PRODUCT AND SERVICE!! Review collected by and hosted on G2.com.

DocuSketch has helped our team improve our cycle times in all phases. From documentation to estimating it puts valuable time back in the hands of our project managers. The mobile flexibility allows our teams to handle more work while DocuSketch produces sketches, 3D images, photos, and estimates. We use DocuSketch on nearly every project. It has also shortened the learning curve for our project managers coming from out of the industry tremendously. Review collected by and hosted on G2.com.

I wish DocuSketch more seamlessly integrated with mitigation softwares. This would decrease some of the double entry that is needed in terms of sketching, taking photos, labeling photos, etc. Review collected by and hosted on G2.com.

There are several reasons why I love DocuSketch, but the most important reason is because it makes my job and my life easier. I'm an estimator, so I'm able to view each damaged room to see how much personal property will need to be moved, how much affected material was removed, if there is pre-existing damage, etc. I am also able to send the tour of these affected rooms to the insurance adjuster so that they can gather the information that they need to manage the claim from their end. Review collected by and hosted on G2.com.

There is not one thing that I dislike about DocuSketch. If I've ever experienced any technical issues with the program, I've always been able to get the issue resolved prompty by chatting with or sending an email to their help desk. Review collected by and hosted on G2.com.

I actually like the customer service the best. A company that cares about their customers is one I want to do business with. In terms of the actual software, I enjoy the feature where you can get unlimited walkthroughs on a project you sketched. This could be really beneficial for liability reasons and can assisst in supporting documents to get our invoices paid in full. I like how quick and easy it can be to document or sketch a property. Taking out some of the labor on the documentation and inspection side increases productivity and therefore profitability. Review collected by and hosted on G2.com.

I don't love the price comparitively. But there are a ton of great features. Review collected by and hosted on G2.com.

The combination of the 360 degree tour and a esx sketch has improved our estimating and accuracy. Our PM's don't have to drive back to the office to create a sketch and build an estimate. The measurements are much better than doing it by hand. Off shaped rooms become easy to sketch. We take a 360 tour before we begin and upon completion. It is better than our techs taking pictures and the customers love the ability to zoom in and see everything at once. Review collected by and hosted on G2.com.

It can slow down during storms. It can get expensive. Review collected by and hosted on G2.com.

DocuSketch saves a lot of time in the field, and is especially important when your'e working in a dirty, wet, fire loss. Taking less time in these environments is important, and it's great to get 360 photos and accurate measurements. The time in the field it reduced, and the time it would normally take me to do the sketch in Xactimate is eliminated completely. For larger losses this can be up to 2 or 3 more hours. I can easily share the DocuSketch link with others as well. Review collected by and hosted on G2.com.

For someone who is doing fewer claims than I used to (working part time), I would like to see a plan subscription that has a lower fee. I'm good with the per sketch fee, but the base subscription seems higher than it should be for 2 sketches per month kind of use. Review collected by and hosted on G2.com.

The ability to thoroughly document a space through every phase of work brings so much value to the restoration industry. Creating a tour of a property prior to any mitigation or demolition work commencing allows us to restore the property more accurately. The ability to receive a sketch of the space also allows for accuracy & consistency for all stakeholders involved. Review collected by and hosted on G2.com.

The cost of equipping necessary employees with the required technology can get expensive. Review collected by and hosted on G2.com.

Docusketch has allowed us to downsize the amount of Project Manager time on site. By using Docusketch our technicians are now able to capture acurate data from site and relay back to the interested parties without them attending. This not only save us time commuting to and from site, but also increases our Project Managers capacity to handle more files. Being able to have a technician capture the projects layout, scope, moisture readings, and order the sketch / estimate has allowed us to bring down claim cost in a big way. Review collected by and hosted on G2.com.

The amount of information required (boxes to fill) when ordering a sketch that you did not order a tour on. Review collected by and hosted on G2.com.