--- title: DocuSketch Reviews meta_title: 'DocuSketch Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 123 reviews by the users' company size, role or industry to find out how DocuSketch works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 123 scale: '5' date_modified: '2026-08-13' parent_category: name: Construction url: https://www.g2.com/categories/construction --- # DocuSketch Reviews **Vendor:** DocuSketch **Category:** [Property Restoration Software](https://www.g2.com/categories/property-restoration) **Average Rating:** 4.9/5.0 **Total Reviews:** 123 ## About DocuSketch DocuSketch is an all-in-one software and hardware solution that helps restoration contractors accurately document, sketch, scope, and estimate their projects. With over 1 million processed insurance claims, DocuSketch takes your project documentation from ordinary paper and photos to dynamic 360° visual storytelling. Instead of spending hours on site making exacting measurements and taking hundreds of photos, DocuSketch’s 360° camera allows you to effortlessly create an immersive 360° walkthrough in under 20 seconds per room. With a user-friendly interface, it’s designed so anyone on your team can use it—no need for hours of training. Pair this hardware with easy to use software features that help you: --\>Create interactive 360° tours for scoping, planning, and estimating your work so you can go from field to office without missing any details. Track and share your progress with clients and insurance carriers to reduce back-and-forth. --\>Sketch comprehensive and precise digital floor plans that keep your measurements and information all in one place, delivered as ESX/FML sketch files. These are compatible with industry-standards like Xactimate® or CoreLogic® for your convenience. --\>Receive completed insurance compliant estimates in 24 hours or less. Speed up claim cycle times so the restoration and repair work can begin asap. DocuSketch estimates include interior, exterior, water, fire, reconstruction, mold, contents, and more. With DocuSketch, you can tell the story of your restoration projects from damage to mitigation, right through the final repair process—helping you get homeowners back to normal as quickly as possible. ## DocuSketch Reviews ### 1. It is an excellent software solution. With just a few tweaks it could be PERFECT. **Rating:** 4.0/5.0 stars **Reviewed by:** JP G. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2024 **What do you like best about DocuSketch?** The close connection with restoration contractors. The fact that you've buildt a product that was easy to implement within my company, is easy for my technicians to use, and detailed enough to capture the majority of our client's requirements & protocols, makes it the go-to solution on all of our jobs. **What do you dislike about DocuSketch?** Your 360 tour isn't as good as iGuide's. The user experience and user interface could be improved upon with some minor tweaking. Specifically by adding the ability to walk through the property with on-screen arrows, instead of having to click the dots within the floorplan. It's fine on a desktop / the web, but cumbersome on a mobile device. **What problems is DocuSketch solving and how is that benefiting you?** We have forced the utilization of THREE (3) timeline tours per job that we are awarded: - One upon initial inspection (to capture any pre-existing damage and assist with the scope of work. - One upon completion of emergency services, and with equipment dropped. - One upon completion of the job. These three timelines provide us excellent quality control and evidence of work performed. They guarantee that no property owner will be able to falsely accuse us of breaking something or not doing what we were hired to do. ### 2. Service is great! Billing could use some work. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2024 **What do you like best about DocuSketch?** DocuSketch makes it easy to scan a property and request an estimate. Even if an estimate is not requested for overnight service, it's usually ready by next business morning. The staff is also very responsive and does what it can it make sure you get the most of their prodcut. **What do you dislike about DocuSketch?** The billing piece could use some clarity. It took my company months to figured out how DocuSketch dioes its billing. For example, the "Sketch Creation Credits" in the invoice is called the "Extended sketch creation" in the excel breakdown. Same with tours; these are called "Additional Tour Credits" in the invoice, but "Virtual tour creation" in the excel. And then "Overnight Delivery" in the invoice is called "Overnight" in the excel. It would be helpful if all the categories were named the same across all documents types issued. Also a net 60 would work best for larger accounts. **What problems is DocuSketch solving and how is that benefiting you?** Are company spend less time sketching, and in turn means we don't need as many estimators on staff because we are getting things done quicker. ### 3. Honest review for Docusketch **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2024 **What do you like best about DocuSketch?** Its super easy to use. Turnaround times are fast. Customer support is very responsive and helpful. Its great that additional photos can be put into each room. **What do you dislike about DocuSketch?** Its a little clunky to scroll through tours on a mobile devise.. not as smooth as something like Matterport. I wish that there was a way to have photos input into an ESX file instead of having a separate photo file that is generated by Matterport. If there was, I would probably use Docusketch for more of my inspections. It saves me time with sketching and the virtual tour is great for desk estimating, but as it is now, I still have to go back through and take all of my photos outside of the Docusketch app so that I have them in Xactimate. Integrating this would save a couple of steps. Pricing is a bit steep for someone like me who may not use it that much (I'm an independent adjuster), but I understand that there is now a IA billing package with a lower fixed fee which is nice. Is there a way to take measurements in the virtual tour? **What problems is DocuSketch solving and how is that benefiting you?** no comment on this at the moment. ### 4. Great for water mitigation not dependable for reconstruction estimates or other trades **Rating:** 3.5/5.0 stars **Reviewed by:** Gomer M. | COO, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about DocuSketch?** Easy to use for the most part and easy to train people to use it. **What do you dislike about DocuSketch?** Inconsistent Repair estimate quality. Often missing items on recon estimates. Teams complain they cannot use docusketch estimates for recon. **What problems is DocuSketch solving and how is that benefiting you?** Docusketch is helping us speed up estimate cycle times specially for mitigation estimates and also for initial repair estimates that we plan to supplement later. Docusketch is also helping us document jobsites better and has helped us speed up the amount of time needed for inspections significantly. Lastly, it allows us to onboard project managers with less experince as there is less stress on the company to have Xactimate experienced project managers. ### 5. DocuSketch **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2024 **What do you like best about DocuSketch?** We love the Theta Rioh SC2 for our company as they are more commercial grade. They provide great quality pictures and videos. I also love that they are easy to use. **What do you dislike about DocuSketch?** I do not like that the Theta Riosh SC2 is no longer going to be used with you guys which will have to force us to go elsewhere and get what we need. Another issue is when we are trying to connect the camera to our phones it is not always an easy process. **What problems is DocuSketch solving and how is that benefiting you?** The best thing is it's giving customers a better understanding of what is going on in their home. It helps the process with insurance as well get things moved along much faster ### 6. Useful in Reconstruction **Rating:** 4.0/5.0 stars **Reviewed by:** Jayme B. | Compliance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2024 **What do you like best about DocuSketch?** We use docusketch to get a 360 view of site damaged due to flood and fire. This helps our team assess pre-existing conditions and put together an appropriate scope **What do you dislike about DocuSketch?** Does not always connect with the cameras **What problems is DocuSketch solving and how is that benefiting you?** Docusketch gives an accurate sketch and decreases the amount of time an estimator is building an estimate. We can see pre-existing conditions which will affect reconstruction ### 7. President of Integrated Restoration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2025 **What do you like best about DocuSketch?** The efficiency and how quickly you can map out a room into an Xactimate sketch. Saves significant time and resources. **What do you dislike about DocuSketch?** The lack of functionality for measuring. It would be helpful to have in sketch measurements similar to Matterport for accurate measurements of drywall, baseboard, etc when full walls aren't effected. **What problems is DocuSketch solving and how is that benefiting you?** Steam lining sketching for our estimators. ### 8. Docusketch experience on site and afterwards **Rating:** 4.0/5.0 stars **Reviewed by:** Kazys S. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2024 **What do you like best about DocuSketch?** Great for detailed reviews offsite. Easy of use throughout the digital tour process. Lots of uses. **What do you dislike about DocuSketch?** Connections to the camera can be spotty. Also significant battery drain on mobile devices. **What problems is DocuSketch solving and how is that benefiting you?** Great to expedite walkthrough, and provide full details to individuals who are not able to get to site. Also, reviewing day 1 conditions after demo has been completed is a huge benefit. ### 9. An easy time saver **Rating:** 4.0/5.0 stars **Reviewed by:** Terry R. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2024 **What do you like best about DocuSketch?** The ease of use, and the timeframe of recieving the sketches back **What do you dislike about DocuSketch?** none really, everything from the ease of implementation, to customer support is spot on. **What problems is DocuSketch solving and how is that benefiting you?** quickly sketching properies - [View DocuSketch pricing details and edition comparison](https://www.g2.com/products/docusketch/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A46%3A12+-0500&secure%5Bsession_id%5D=f01ac6e9-fd36-44ed-861b-1e82d5ee98f2&secure%5Btoken%5D=7be0113031e5a1ec2bd7a5032109c4863a58626e9ae6e2a253c7145dff62717f&format=llm_user) ## DocuSketch Features **Field Service Management** - Mobile App ## Top DocuSketch Alternatives - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (516 reviews) - [Simpro](https://www.g2.com/products/simpro/reviews) - 4.2/5.0 (449 reviews) - [Contractor+](https://www.g2.com/products/contractor/reviews) - 4.6/5.0 (149 reviews)