![Nicolas G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicolas G.")
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Nicolas G.

Founder

Small-Business (50 or fewer emp.)

7/29/2025

"Solid Product, With Poor Customer Service"

2.5/5

What do you like best about Docusign?

It has all the functionality you need to get documents signed. Not the best user experience but that's easy to overlook. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

The company has really strict policies around what customer service can and can't do and you can easily get into a not-so-great situation and they're really just unhelpful. Review collected by and hosted on G2.com.

What problems is Docusign solving and how is that benefiting you?

We use Docusign to handle all of our contract signings with out clients Review collected by and hosted on G2.com.

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4.5 out of 5 · Verified reviews from real users

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