Pratik kadam K.
PK
Pratik kadam K.
Clinical Data Specialist
Biotechnology
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Effortless, Secure Document Signing Every Time"
5/5
What do you like best about Docusign?

Docusign is very easy and user friendly platform and app for signing documents like contracts , appointment letters or any document, and also it is very secure and reliable and easy sharing options and very easy to use it is well integrated with adobe pdf's also , i use it everytime when i needed to sign any document. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

The only aspect I didn't like about DocuSign is that it feels a bit expensive. Additionally, I have occasionally noticed an alignment issue with the date after signing. Review collected by and hosted on G2.com.

Jamial B.
JB
Jamial B.
Analyst
Public Policy
Small-Business (50 or fewer emp.)
"Streamlined Negotiations with Easy Document Signing and Requests"
3.5/5
What do you like best about Docusign?

Being able to sign and request documents helps streamline negotiations and other business-related activities, without wasting unnecessary time driving. It lets me stay focused on the client instead. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

The only two things I find problematic about this program are the editing capabilities and the cost. Review collected by and hosted on G2.com.

Augie L.
AL
Augie L.
CEO
Small-Business (50 or fewer emp.)
"Great for signing, but risky for long-term document retention"
1.5/5
What do you like best about Docusign?

DocuSign is easy to use for getting documents signed quickly, and recipients are already familiar with it. For basic, transactional e-signature workflows, it works reliably and reduces friction compared to paper contracts. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

DocuSign works well for getting documents signed, but it creates serious long-term risks that are not obvious upfront. There is no practical way for small or mid-size businesses to bulk-export their signed contracts or even see a total count on standard plans, making backups, migrations, or business wind-downs extremely difficult without paying for expensive enterprise tools or downloading documents one by one. Even more concerning, contract templates cannot be downloaded as usable PDFs—only as JSON configuration files—so if you didn’t separately archive your original blank contracts when they were first uploaded, they may be effectively trapped inside DocuSign years later. DocuSign is an execution tool, not a true system of record, and businesses should understand these limitations before relying on it long term. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
AA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
"User-Friendly, But the Free Contract Limit Is Too Restrictive"
2.5/5
What do you like best about Docusign?

Extremely user friendly, and I like how you can use phone numbers as well as emails to send the contracts Review collected by and hosted on G2.com.

What do you dislike about Docusign?

3 contracts per 6 months is insane, at least that is what I worked with before I used PandaDoc they have more available with the free version Review collected by and hosted on G2.com.

Steve B.
SB
Steve B.
Music Ministry
Retail
Small-Business (50 or fewer emp.)
"The OG secure document platform"
4/5
What do you like best about Docusign?

DocuSign is a quick way to start using secure documents. Pretty user friendly and easy setup, adding and creating the document is an easy process. It seems more corporate companies and financial institutions recognize and accept using DocuSign in the business and lending process. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

Cost can be an issue. Advanced features are available at higher pricing. Especially with some many platforms entering into the secure document arena. Sometimes support can be slow. Cannot update forms requiring a new form to be created. Review collected by and hosted on G2.com.

Verified User in Education Management
GE
Verified User in Education Management
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"DocuSign Simplifies Contract and Waiver Signing"
4/5
What do you like best about Docusign?

DocuSign has simplified the repetitive attendee/guardian contract and waiver-signing process for us. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

The pricing is per user, but aside from that, I don’t currently have any complaints. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Efficient and Easy Online Signatures"
4.5/5
What do you like best about Docusign?

I like the ease of use with DocuSign, especially how it streamlines the process of getting online signatures when buying a home. The signature tool works really well, making the whole experience smoother. Additionally, the initial setup was very easy, which I appreciate. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I find it challenging to get Docusign to save correctly, especially when I've written on it. It could be easier to save with the writing done on it. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
GO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
Guest users or non-business users of the software, not included in G2 scores.
"Fast Digital Signing, But Pricing and Advanced Workflows Can Feel Complex"
3.5/5
What do you like best about Docusign?

the most helpful thing is the ability to sign documents digitally without needing to print , scan or send physical copies. It makes the signing process faster and easier. also reduce paperwork. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

expencive pricing for smaller teams and the process can feel slightly complex when managing more advanced workflows or multiple document templates Review collected by and hosted on G2.com.

Janis B.
JB
Janis B.
Team Lead - Construction Accounting
Real Estate
Enterprise (> 1000 emp.)
"Great interface and easy to use."
5/5
What do you like best about Docusign?

Love that when you first login, it's easy to use and figure out. Drag and drop documents and in software conversion to pdf. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

Not being able to have an address book for frequent signatures Review collected by and hosted on G2.com.

Jon-Paul R.
JR
Jon-Paul R.
Logistics Account Manager
Mid-Market (51-1000 emp.)
"Clear, Easy Process with Helpful Instant Email Confirmations"
5/5
What do you like best about Docusign?

Clear and understandable so that both the customer and you know what's happening. Immediate email confirmation is also really good Review collected by and hosted on G2.com.

What do you dislike about Docusign?

Sometimes people struggle to use on a mobile device or with poor internet connection Review collected by and hosted on G2.com.