AA
Affan A.
Senior Technical Recruiter
Mid-Market (51-1000 emp.)
"Revolutionize your workflow with DocuSign's digital signature platform."
5/5
What do you like best about Docusign?

DocuSign is one of the best digital platform to request digital signatures. It enables us to electronically send and sign documents, securely and conveniently from any computer or mobile device. It is super user-friendly and easy to use for both the admin side of things as well as the user side. DocuSign makes it easier than ever to sign agreements with third parties vendors very quickly and securely. I use DocuSign daily daily to send the documents to candidates and get it electronically signed. It is very easy to send the documents by putting their name and email address and we get notification that they signed the documents. The customer support is also very good and friendly.

I recommend everyone to use DocuSign and would love to rate it 05 out of 05. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I have been using DocuSign for more than 3 years and never found anything to be disliked. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Easy to Use and Makes Tracking Signed Contracts Simple"
5/5
What do you like best about Docusign?

It was easy to use, and it was simple to find both the signed contracts and the ones that still needed to be completed. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I think it’s a great tool overall, and I don’t really have any complaints. I just wish it didn’t charge to resend a contract when we need to make an adjustment and send it again. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Docusign integration with Greenhouse"
5/5
What do you like best about Docusign?

DocuSign is its ability to simplify and secure the agreement process for businesses of all sizes. In an increasingly digital world, DocuSign has become a trusted leader in enabling paperless, remote, and legally binding agreements, which significantly improves both efficiency and user experience.

I also really appreciate DocuSign’s focus on innovation and how it has expanded beyond eSignatures into the broader Agreement Cloud — helping organizations manage the entire agreement lifecycle. This shows a forward-thinking approach and a commitment to solving real business problems at scale.

Additionally, I admire DocuSign’s emphasis on trust, security, and compliance, which are critical in the industries I’ve worked with. The company’s efforts toward sustainability and responsible innovation also align strongly with my personal and professional values. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

While basic signing is simple, more advanced features (like conditional fields, bulk sending, or workflow customization) can be confusing and have a learning curve. Review collected by and hosted on G2.com.

Gavin G.
GG
Gavin G.
Senior People Operations Manager
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Effortless User Management and Administration"
4.5/5
What do you like best about Docusign?

It is very easy to use and adding people and being an administer is pretty simple Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I think the templates could be easier to understand and use Review collected by and hosted on G2.com.

LG
Liana G.
Systems Manager
Enterprise (> 1000 emp.)
"Completely revolutionized our business practice"
5/5
What do you like best about Docusign?

The two-way API tracking with our custom software offers significant benefits.

It provides ease and convenience for users, streamlines business processes, and removes unnecessary wait times. This setup enables immediate processing and helps eliminate human error, making operations much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

We would have appreciated more comprehensive documentation detailing the technical implementation differences between NA4 and GDPR accounts. In the absence of this, we had to turn to Stack Overflow for guidance as we moved our Docusign-integrated software into production. Review collected by and hosted on G2.com.

Cecilia M.
CM
Cecilia M.
Recruiter
Small-Business (50 or fewer emp.)
"Effortless and Convenient Document Signing"
5/5
What do you like best about Docusign?

I like that DocuSign makes signing documents convenient quick and easy Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I don't like that Docusign is often not supported on some systems Review collected by and hosted on G2.com.

Gabi K.
GK
Gabi K.
Senior Director, A&R
Small-Business (50 or fewer emp.)
"Effortless Digital Signatures That Simplify Client Interactions"
4/5
What do you like best about Docusign?

I like that Docusign is a digital signature tool that makes it easier to sign documents with clients Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I think what is least helpful about Docusign is that it is a bit clunky and not as intuitive to upload and edit documents for signature Review collected by and hosted on G2.com.

Verified User in Computer Software
GC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy to Use and Handles the Boring Work Perfectly"
5/5
What do you like best about Docusign?

its very easy to use and does the boring job well Review collected by and hosted on G2.com.

What do you dislike about Docusign?

the UI is very basic can work on that is what I would say Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Straightforward Interface That’s Easy to Use Without Training"
4.5/5
What do you like best about Docusign?

Docusign had a very straightforward interface allowing users to understand how to use it without training. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

The price was too high and not sustainable for our company. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
GI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"DocuSign Makes Onboarding Easy with Its User-Friendly Platform"
5/5
What do you like best about Docusign?

What I like best about DocuSign is that it has a user-friendly platform that everyone can use and understand from day one of using this platform. I love that it makes it easier for new teammates to firm their contracts during onboarding. And everything goes smoothly when a new team member receives the invitation to sign via DocuSign. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

At the moment, I'm happy with all the features DocuSign has to offer. Review collected by and hosted on G2.com.