Kaleigh M.
KM
Kaleigh M.
Senior HR Director
Enterprise (> 1000 emp.)
"Decreased Employee Onboarding Time!"
5/5
What do you like best about Docusign?

DocuSign has significantly decreased our touch times for onboarding employees, especially with the ease of including other employees on the email chain for their awareness. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I wish DocuSign intergrated with our Human Resource Information Systems so we could decrease touch time on paper processing. It would also be nice to see more tutorials as well to help with some issues that we have experienced. Review collected by and hosted on G2.com.

Simone L.
SL
Simone L.
On-Call Manager
Enterprise (> 1000 emp.)
"Save money, time and space with Docusign electronic signatures"
4.5/5
What do you like best about Docusign?

My experience with DocuSign has been excellent for some time now. Your clients or team members can sign documents easily using its impressive e-signature service via email or scanned copies. In addition to its intelligent AI system, this application displays key details, such as agreements between parties involved, about contracts in real time. It's amazing how easily legal documents can be created with only a few clicks on the device. In conclusion, in my experience so far, using DocuSign has always been a success - no problems at all - and it certainly rivals other software applications available in terms of frequency of use. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

There is no way to save complex routing and rules in templates in DocuSign, so they have to be manually created each time. It is your responsibility to delete signatures after use if you are one of many signatories using the Outlook add-in, which is a useful feature. Finally, Smartsheet only allows one user at a time to create mappings within the system. Review collected by and hosted on G2.com.

Amy S.
AS
Amy S.
Senior Regional Sales Executive - MidMarket
Enterprise (> 1000 emp.)
"Great for Sellers"
5/5
What do you like best about Docusign?

I love the mobile App and realtime notifications. The ability to send reminders and see details of views of agreement gives you the ability to follow up with signers appropriately Review collected by and hosted on G2.com.

What do you dislike about Docusign?

Nothing it works great for our business and i enjoy using it in my day to day. Review collected by and hosted on G2.com.

JN
Jamie N.
Enterprise (> 1000 emp.)
"So easy to use"
5/5
What do you like best about Docusign?

The most efficient way to get contracts signed. The best and fastest experience, in my opinion, is when you have all the SKUs inside of SFDC and you can generate a DocuSign to be sent out directly from the opp. This saves time on both sides. You can copy individuals that are needed for visibility, have them fill out information, sign and send them a copy for their records. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

Nothing that is top of mind. It is the best e-sig solution I've used. Review collected by and hosted on G2.com.

VR
V R.
Enterprise (> 1000 emp.)
"Excellent option for esignature and compliance"
5/5
What do you like best about Docusign?

Ease of use for senders and receipents. I have worked with the product for 4 years and I am very happy. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

Template automation could be a little more user-friendly. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Use All The Time For Work"
5/5
What do you like best about Docusign?

DocuSign is a user friendly platform that is easily accessible and widely used in the business world. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

Currently nothing, I regularly use docusign for work purposes. Review collected by and hosted on G2.com.

Noura H.
NH
Noura H.
Sales Executive, New Construction
Enterprise (> 1000 emp.)
"Fast, Easy, Reliable"
5/5
What do you like best about Docusign?

I like the convenience and the ease of utilizing DocuSign. It is easy for anyone to use regardless of their tech background. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I dislike that you can't view it and print it from the signee side. It would be easier if they could download it and view a giant print of it before signing the agreement. Review collected by and hosted on G2.com.

Molly A.
MA
Molly A.
Senior Manager, Member Engagement & Communications
Enterprise (> 1000 emp.)
"With DocuSign and Smartsheet integration getting signatures is less time-consuming."
4.5/5
What do you like best about Docusign?

DocuSign is easy to learn because of the available online resources and training. It is very versatile, as you can set up conditional rules, save signatures for future use, and make and save templates. We rely a lot on the integration between Smartsheet and DocuSign for sending subcontractor and vendor agreements electronically. Because of mail merge, we don't have to change each email message as much, and when documents are completed, they are saved to the database they came from, so we don't need to save them again. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

However, you can't save complex rules and routing as a template, so you need to create them manually each time. Its Gmail add-in is helpful, but when you're the designated signatory for the team, you need to remove your signature before using it. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Good enough product. Poor customer service"
1.5/5
What do you like best about Docusign?

We have been using the base paid plan for several years. Base product is good enough. Reliable. Gets the job done. Everyone knows DocuSign. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

Even the base plan is significantly more expensive than the competition. Customer support is really poor when you need help. I recently logged a ticket for an urgent issue and it has been two business days and no one has responded. Review collected by and hosted on G2.com.

Elaine H.
EH
Elaine H.
SOHO Account Executive
Outsourcing/Offshoring
Enterprise (> 1000 emp.)
"Docusign Review"
5/5
What do you like best about Docusign?

Its very seemless to send documents by just using an email Review collected by and hosted on G2.com.

What do you dislike about Docusign?

there is nothing so far that i dislike about docusign Review collected by and hosted on G2.com.