--- title: DocuSign Identify Reviews meta\_title: 'DocuSign Identify Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 16 reviews by the users' company size, role or industry to find out how DocuSign Identify works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 16 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 ---

# DocuSign Identify Reviews & Product Details

DocuSign ID Verification is fully integrated with DocuSign eSignature, enabling customers to securely verify signers’ identities prior to accessing the agreement. DocuSign ID Verification supports government photo IDs and European eIDs by analyzing the document security features and matching the name on the agreement against the name on the ID.

* * *

Seller
[Docusign](https://www.g2.com/sellers/docusign)
Discussions
[DocuSign Identify Community](https://www.g2.com/products/docusign-identify/discuss)

Show More

## Top-Rated Alternatives

[

 ![Lightico](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lightico")

Lightico

4.8/5(369)

](https://www.g2.com/products/lightico/reviews)

[

 ![Entrust IDV, formerly Onfido](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Entrust IDV, formerly Onfido")

Entrust IDV, formerly Onfido

4.4/5(129)

](https://www.g2.com/products/entrust-idv-formerly-onfido/reviews)

[

 ![iDenfy](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "iDenfy")

iDenfy

4.9/5(236)

](https://www.g2.com/products/idenfy/reviews)

[
View All Alternatives
](https://www.g2.com/products/docusign-identify/competitors/alternatives)

## User Insights

Average based on 16 real user reviews.

[Log in to unlock pricing and user insights](/login)

SB

swathi B.

Executive

Mid-Market (51-1000 emp.)

2/20/2026

"Fast, Anywhere Signatures in Minutes with DocuSign"

5/5

What do you like best about DocuSign Identify?

In docusign i can just send the document for signature in online, wherever the person is i can just send it through docusign i get the signature within a minute Review collected by and hosted on G2.com.

What do you dislike about DocuSign Identify?

Docusign is an paid tool so not all can use it for free Review collected by and hosted on G2.com.

What problems is DocuSign Identify solving and how is that benefiting you?

I can send the docusign online and get sign, it is very secure i trust it because as an proposal write i have many confidential document but i can trust and that directly, i can all=so add date, title of the person instantly Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

CD

Carmen D.

Executive Administrative Assitant

Enterprise (\> 1000 emp.)

4/17/2026

"Universally Trusted and Widely Accepted"

5/5

What do you like best about DocuSign Identify?

I love that its universally trusted and accepted Review collected by and hosted on G2.com.

What do you dislike about DocuSign Identify?

It hard to find specific this as it has many options and I dont feel the serch function is very reliable Review collected by and hosted on G2.com.

What problems is DocuSign Identify solving and how is that benefiting you?

We all dont have to be in the same place it is so much easier to have documents signed Review collected by and hosted on G2.com.

Show More

Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerSource: Organic Review from User Profile

 ![David F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David F.")
DF

David F.

Controller

Small-Business (50 or fewer emp.)

5/1/2026

"Creates a Permanent PDF Record of Every Signed Contract"

4.5/5

What do you like best about DocuSign Identify?

It creates a .pdf of what you have signed, so that you have a permanent record of the contract. Review collected by and hosted on G2.com.

What do you dislike about DocuSign Identify?

Absolutely nothing. It is just wonderful. Review collected by and hosted on G2.com.

What problems is DocuSign Identify solving and how is that benefiting you?

It saves using Canada Post or some other document delivery service. Also, it speeds doing business. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Lyneta G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lyneta G.")
LG

Lyneta G.

Insurance Broker

Enterprise (\> 1000 emp.)

2/17/2026

"Reliable Identity Verification for Signing Official Documents"

4.5/5

What do you like best about DocuSign Identify?

It enables proper confirmation of identity when signing official documents, which helps reduce identity fraud. Review collected by and hosted on G2.com.

What do you dislike about DocuSign Identify?

The app has a low tolerance for image quality, which can be frustrating. Even minor glare or slight blurriness can affect acceptance, requiring the customer to retake the photo multiple times. Review collected by and hosted on G2.com.

What problems is DocuSign Identify solving and how is that benefiting you?

Helps verify identity and keep our files secure Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad")
UT

Verified User in Transportation/Trucking/Railroad

Small-Business (50 or fewer emp.)

1/14/2026

"Secure, Legally Binding E-Signatures Anywhere—Fast and Paperless"

4.5/5

What do you like best about DocuSign Identify?

It makes us sign documents legally and securely without printing, scanning, or mailing. Eliminating the delays of physical signatures. We can sign and send documents from anywhere, on any device. Review collected by and hosted on G2.com.

What do you dislike about DocuSign Identify?

If a document requires lots of back-and-forth edits, it doesn’t handle collaborative drafting well. Review collected by and hosted on G2.com.

What problems is DocuSign Identify solving and how is that benefiting you?

It allows electronic signatures, reducing turnaround time from days to minutes. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Anderson P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anderson P.")
AP

Anderson P.

Ggerente Sênior

Mid-Market (51-1000 emp.)

5/6/2022

"Signature documents anywhere, from any device."

5/5

What do you like best about DocuSign Identify?

The reduction of costs, speed, and convenience of DocuSign has already had a significant and positive impact on our business. Documents are encrypted and kept available for future audits. Review collected by and hosted on G2.com.

What do you dislike about DocuSign Identify?

Difficulty in creating a form/template in DocuSign that tracks my clients' responses.

For reporting purposes, there should be a view of the responses received and a view of the responses that were not received. Review collected by and hosted on G2.com.

Recommendations to others considering DocuSign Identify:

Sign documents anywhere, from any device quickly. Review collected by and hosted on G2.com.

What problems is DocuSign Identify solving and how is that benefiting you?

Delay in preparing our documentation for effective contracts, DocuSign plays a very important role in our company, making it easier for our clients to do business with us. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: OrganicAI Translated

 ![Sasha T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sasha T.")
ST

Sasha T.

Company Owner

Small-Business (50 or fewer emp.)

11/4/2021

"DocuSign best online e-signature!?"

5/5

What do you like best about DocuSign Identify?

DocuSign has the most features when it comes to creating an automated way to sign e-documents. We use it not just for contact but also for other documents like compliance where we need to get approval from the user as soon as possible. DocuSign is great at that. Review collected by and hosted on G2.com.

What do you dislike about DocuSign Identify?

I would like to see more availability to customize the templates also DocuSign can get a bit expensive if you use it to the extent that we are, especially with multiple users and departments. Review collected by and hosted on G2.com.

Recommendations to others considering DocuSign Identify:

DocuSign is the best tool for entrepreneurs who are looking for a solution that isn't strictly for signing contracts but can be used to sign all kinds of e-documents. With its powerful features and integrations it's a must-have told for anyone who wants's to be serious about their business. Review collected by and hosted on G2.com.

What problems is DocuSign Identify solving and how is that benefiting you?

We are automating our process of sending documents to be signed by our SaaS users. Since using it for over 3 years we have realized that it is one of the vital parts of running our Startup. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Beth H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Beth H.")
BH

Beth H.

Partner / Owner

Small-Business (50 or fewer emp.)

11/15/2021

"Docus-sign the easy way to get documents signed"

5/5

What do you like best about DocuSign Identify?

It is extremely easy to upload and prep documents for signing. It is also integrated right in with out workspace. Review collected by and hosted on G2.com.

What do you dislike about DocuSign Identify?

So far I honestly haven't found anything to dislike about using Docusign. Review collected by and hosted on G2.com.

What problems is DocuSign Identify solving and how is that benefiting you?

We are a small firm so this makes getting contracts and NDAs signed within minutes and hours and no travel required saving us a ton of travel monies. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

RM

Rutaba M.

Business Development Representative

Mid-Market (51-1000 emp.)

11/30/2021

"Easily best docusign software out there"

5/5

What do you like best about DocuSign Identify?

Not necessary to create an account, document can be requested via email, digital signature options available, tracked by IP address, able to handle sensitive documents Review collected by and hosted on G2.com.

What do you dislike about DocuSign Identify?

No identification image or document required to be uploaded Review collected by and hosted on G2.com.

What problems is DocuSign Identify solving and how is that benefiting you?

No need for physical contracts anymore. It saves so much paper and commute time. I realized signing in person is just not necessary, and clients agree entirely. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate")
AR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

11/2/2021

"Docusign"

5/5

What do you like best about DocuSign Identify?

The simplest and fastest way to get a signature from clients. Even for someone who has never used an online signature app, include instructions with each step Review collected by and hosted on G2.com.

What do you dislike about DocuSign Identify?

We have not found anything that we dislike about or would change Review collected by and hosted on G2.com.

What problems is DocuSign Identify solving and how is that benefiting you?

The fastest way to get a document to our clients without the hassle of being lost in the mail or following a tracking number Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/docusign-identify/pricing)

DocuSign Identify Comparisons

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_95e97bce45ffea9df427dc9fe2362e90/entrust-idv-formerly-onfido.jpg "Product Avatar Image")

Entrust IDV, formerly Onfido

4.4/5(129)

[
Compare Now
](https://www.g2.com/compare/docusign-identify-vs-entrust-idv-formerly-onfido)

## Work at Docusign?

Claim this profile to respond to reviews, update product info, and reach in-market buyers.

[
Claim this profile
](https://www.g2.com/products/docusign-identify/claim_requests/new?utm_medium=profile-footer-claim-cta&utm_source=g2)

##### Categories on G2

[Identity Verification](https://www.g2.com/categories/identity-verification)

##### Explore More

[Which IT compliance services platforms are most trusted by technology leaders based on user reviews?](https://www.g2.com/discussions/which-it-compliance-services-platforms-are-most-trusted-by-technology-leaders-based-on-user-reviews)[Crossbeam vs PartnerStack for a partnerships team that wants to identify account overlaps with technology partners and activate co-selling opportunities without manual data sharing?](https://www.g2.com/discussions/crossbeam-vs-partnerstack-for-a-partnerships-team-that-wants-to-identify-account-overlaps-with-technology-partners-and-activate-co-selling-opportunities-without-manual-data-sharing)[Which platform offers AI-powered content generation?](https://www.g2.com/discussions/which-platform-offers-ai-powered-content-generation)

[Which retail media advertising platforms have the most reliable performance and transparent management fees so brands actually know what they are paying for?](https://www.g2.com/discussions/retail-media-advertising-platforms-which-retail-media-advertising-platforms-have-the-most-reliable-performance-and-transparent-managemen)[Is Autodesk Civil 3D worth the subscription for a small civil engineering firm?](https://www.g2.com/discussions/is-autodesk-civil-3d-worth-the-subscription-for-a-small-civil-engineering-firm)[Pros and Cons Details](https://www.g2.com/products/docusign-identify/reviews?qs=pros-and-cons)

[Show MoreShow Less](javascript:void(0);)