--- title: DocuSign Identify Reviews meta\_title: 'DocuSign Identify Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 16 reviews by the users' company size, role or industry to find out how DocuSign Identify works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 16 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 --- # DocuSign Identify Reviews & Product Details DocuSign ID Verification is fully integrated with DocuSign eSignature, enabling customers to securely verify signers’ identities prior to accessing the agreement. DocuSign ID Verification supports government photo IDs and European eIDs by analyzing the document security features and matching the name on the agreement against the name on the ID. * * * Seller [Docusign](https://www.g2.com/sellers/docusign) Discussions [DocuSign Identify Community](https://www.g2.com/products/docusign-identify/discuss) Show More ## Top-Rated Alternatives [ ![Lightico](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lightico") Lightico 4.8/5(369) ](https://www.g2.com/products/lightico/reviews) [ ![Entrust IDV, formerly Onfido](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Entrust IDV, formerly Onfido") Entrust IDV, formerly Onfido 4.4/5(129) ](https://www.g2.com/products/entrust-idv-formerly-onfido/reviews) [ ![iDenfy](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "iDenfy") iDenfy 4.9/5(236) ](https://www.g2.com/products/idenfy/reviews) [ View All Alternatives ](https://www.g2.com/products/docusign-identify/competitors/alternatives) ## User Insights Average based on 16 real user reviews. [Log in to unlock pricing and user insights](/login) ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") UC Verified User in Computer & Network Security Mid-Market (51-1000 emp.) 7/10/2025 "DocuSign is a widely recognized and generally effective platform for electronic signatures" 3.5/5 What do you like best about DocuSign Identify? DocuSign is a widely recognized and generally effective platform for electronic signatures, and for many businesses, it solves the critical need for secure and legally binding digital document signing. On the positive side, its user-friendliness for the signer is a major strength. Sending a document for signature is often straightforward, and the process for recipients to sign is intuitive, which helps reduce friction and speed up workflows. The platform's reliability and legal compliance are also significant advantages, providing peace of mind when dealing with important contracts and agreements. Its widespread adoption means that many people are already familiar with it, which simplifies the signing process for both parties. However, DocuSign isn't without its caveats. For one, the pricing can become quite substantial as your usage grows or if you require more advanced features like advanced branding, complex workflows, or specific integrations. For smaller businesses or those with limited needs, it might feel a bit expensive compared to some alternatives. While the core signing process is smooth, the administrative interface can sometimes feel a bit clunky or less intuitive for managing templates, users, and more complex workflows. Setting up intricate routing or conditional fields can require a bit of a learning curve. Additionally, while it offers many integrations, connecting with less common or highly customized systems might still present challenges, requiring workarounds or additional development. Review collected by and hosted on G2.com. What do you dislike about DocuSign Identify? Overall, DocuSign is a solid and dependable choice for electronic signatures, especially if you prioritize legal compliance and ease of use for external signers. Just be prepared to manage the costs and potentially navigate some complexity in the administrative backend if your needs extend beyond basic signing. Review collected by and hosted on G2.com. What problems is DocuSign Identify solving and how is that benefiting you? In high-value or sensitive transactions (e.g., opening a bank account, applying for a loan, signing high-value contracts, healthcare patient onboarding), relying solely on email-based authentication is insufficient. There's a significant risk of someone impersonating a signer to commit fraud. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 3/10/2026 "Easy Document Signing Made Simple" 4/5 What do you like best about DocuSign Identify? I like the ease of signing the documents Review collected by and hosted on G2.com. What do you dislike about DocuSign Identify? Putting the templates together is a little harder to do than I feel it should be. Review collected by and hosted on G2.com. What problems is DocuSign Identify solving and how is that benefiting you? Getting signatures on legal documents Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MD Mccain D. Director of Admissions Small-Business (50 or fewer emp.) 10/20/2022 "Great way to get all the personal documents signed and secured" 4/5 What do you like best about DocuSign Identify? I love the remoteness of it. It is very simple to use and create templetes. I also love the interface. There are many knock-offs but nothing looks as clean as docusign itself. Review collected by and hosted on G2.com. What do you dislike about DocuSign Identify? Honestly, there is very little to dislike. I think there are a few quirks on building templets that if you don't know would have them be annoying when people are filling in boxes and having to sign. Review collected by and hosted on G2.com. What problems is DocuSign Identify solving and how is that benefiting you? It has solved having to do everything in office. We had everything in office prior to covid but now with us living in a post covid world we are still able to use this remotely if we need to for our clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Jordan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan L.") JL Jordan L. Director, Professional Services Mid-Market (51-1000 emp.) 12/13/2021 "Great E-signature tool" 4/5 What do you like best about DocuSign Identify? I like the quickness of creating an envelope, uploading a file, dragging and dropping signature, and making the workflow order of signature, copies, etc. to complete the whole document. Review collected by and hosted on G2.com. What do you dislike about DocuSign Identify? Not a whole lot. Where I use it for signature, I would say there is a ton of "fluff" and "extra" on the pages for starting a new signature workflow, so it can look overwhelming for something simple I use it for. Review collected by and hosted on G2.com. Recommendations to others considering DocuSign Identify: It is a great product to use for signature and document storing. Review collected by and hosted on G2.com. What problems is DocuSign Identify solving and how is that benefiting you? The cleanup of paper off desk. Less emails being sent and better organization of legally signed documents. There is not really a limit on using the product to sign and store information. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/docusign-identify/pricing) DocuSign Identify Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_95e97bce45ffea9df427dc9fe2362e90/entrust-idv-formerly-onfido.jpg "Product Avatar Image") Entrust IDV, formerly Onfido 4.4/5(129) [ Compare Now ](https://www.g2.com/compare/docusign-identify-vs-entrust-idv-formerly-onfido) ## Work at Docusign? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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