Tony C.
TC
Tony C.
Platform Software Engineer
Small-Business (50 or fewer emp.)
"Intuitive Setup with Versatile Document Signing"
4/5
What do you like best about Docusign CLM?

I like the features that allow each party to create their documents and create fields to be signed regardless of the kind of documents and the kind of devices each party has. They are easy to use as one person could use their phone and log in to the browser and use the website to create the document while the other person can use a normal laptop to do all of those tasks. It's also convenient that they can complete a signature using their phone or laptop, whether they are indoors or outside. The setup is very straightforward, and the layout and UI are easy to use and understand, requiring no prior technical experience. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

I think the subscription is a big hassle because you have to pay in order to create a document. However, signing a document doesn't require you to have a subscribed account. Review collected by and hosted on G2.com.

AC
Albert C.
Homebound Case Manager
Small-Business (50 or fewer emp.)
"Efficient Client Paperwork Management with DocuSign CLM"
5/5
What do you like best about Docusign CLM?

I like that DocuSign CLM provides tracking and notifications to both the client and me. When I send a document out, I know where it is and what its status is. I can control the document by either resending, editing, and more, which makes it very convenient for me to complete my paperwork. With tracking, I can see whether the client has received the document that needs to be signed and whether they've completed it. Since I have multiple clients on my caseload, I can keep track of all of them at once, which is very helpful for time management and efficient processing of paperwork. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

If I need to redo a DocuSign form and I had edited the fields in DocuSign, I'd have to start from a fresh template or document if I wanted to edit those fields after sending the form out. Review collected by and hosted on G2.com.

Cynthia J.
CJ
Cynthia J.
Realtor.
Small-Business (50 or fewer emp.)
"Effortless Signing, Time-Saving Powerhouse"
5/5
What do you like best about Docusign CLM?

I like DocuSign CLM because it's easy and convenient for getting signatures without having to meet in person or exchange emails. The saved signature feature is great since I don't have to do a new one each time. The steps are quick and the instructions are straightforward, letting me just press send or complete, and it's done. The initial setup was simple too, just getting the signature the way I wanted. Easy access to DocuSign CLM saves a lot of time and lets me get paperwork back to the sender quickly, sometimes within minutes. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

The only thing that could be improved is sometimes it's hard to get your signature on the exact line. For the most part, that's probably happened one time for me. Review collected by and hosted on G2.com.

Tezzita D.
TD
Tezzita D.
"Simplifies Signatures Across Borders with Ease"
4.5/5
What do you like best about Docusign CLM?

I appreciate how user-friendly Docusign CLM is, even if you've never used it before, as it guides you through to where you need to be once you click the link. I love that I can 'set it and forget it,' meaning I can set up everything from the initial submission, give it prompts on how I want the requests sent, and then see the finished product at the end of it. The initial setup was very easy, as our procurement team had no issues setting up our accounts. It was a game-changer as it allows us to get signatures across businesses and countries, and it's a certified, acceptable medium that's beneficial when someone is not in the office, or by their laptop, especially in urgent matters. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

I don't like that I have to recall the entire document if there is an error. It would be nice if I could just fix the error, notify the recipients and continue. This is particularly frustrating if the error doesn't affect the outcome. Review collected by and hosted on G2.com.

Shilpi v.
SV
Shilpi v.
Sr.Executive-Business Development
Enterprise (> 1000 emp.)
"All Contracts in One Searchable Place with Clear Version History"
5/5
What do you like best about Docusign CLM?

All our contracts are kept in one searchable system, with tags, version history, and status tracking, so I don’t have to dig through emails or scattered folders to find what I need. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

The templates and workflows feel rigid, and the search and tagging features are less powerful than promised—especially when I’m working at scale or dealing with more complex contracts. Review collected by and hosted on G2.com.

Sameh H.
SH
Sameh H.
Finance Manager
Mid-Market (51-1000 emp.)
"All-in-One Contract Management with Multi-Signature Support"
4.5/5
What do you like best about Docusign CLM?

It’s an all-in-one tool for contract management, and I like that it also supports multiple signatures. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

The UI is very user-friendly, the performance is strong, and the pricing feels very fair based on the number of users. Review collected by and hosted on G2.com.

Ravn Sebastian E.
RE
Ravn Sebastian E.
Owner
Small-Business (50 or fewer emp.)
"Easy Contract Creation and E‑Contracts for a More Professional Business"
5/5
What do you like best about Docusign CLM?

I really liked how easy it is to use and create contracts and send e-contracts that gives every business a more professional representation Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

For now nothing, maybe just that the login sometimes ask to login and verify multiple times which creates a bit of friction Review collected by and hosted on G2.com.

Vidur S.
VS
Vidur S.
Senior Client Services Manager
Small-Business (50 or fewer emp.)
"Efficient and User-Friendly with Intensive Onboarding"
4.5/5
What do you like best about Docusign CLM?

I use Docusign CLM to sign important contracts and documents, and I find its UI/UX very friendly. The AI engine is also very helpful, especially with large files, as it instantly pulls up high-value data, like important dates, that usually get buried. It ensures the timely signing and delivery of important documents. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

The onboarding is quite intensive. The initial setup was intensive, but it worked out well in the end. Review collected by and hosted on G2.com.

George C.
GC
George C.
Sales Executive
"Effortless Contract Management, Streamlined Signing Process"
5/5
What do you like best about Docusign CLM?

I like Docusign CLM because it's simple and direct, with nothing overly complicated about it. Its guided signing journey is especially useful because customers know exactly where they need to read and sign, without having to look through every single page. This feature increases the signature rate at the end of a sales cycle. Additionally, the initial setup was really easy and took me just a few minutes. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

The main thing I've noticed over the years is flexibility in templates. Sometimes, if there's a preloaded template perhaps from sales ops, it can be a bit difficult to have to delete the template and then add your own one in and figure out where things to be signed. Review collected by and hosted on G2.com.

Isabele M.
IM
Isabele M.
Customer Support Associate
Small-Business (50 or fewer emp.)
"Effortless Digital Signing and Seamless Contract Management"
4.5/5
What do you like best about Docusign CLM?

This platform is very easy to use, and typically, anyone who receives a contract or document to sign digitally through it can do so without any trouble. Additionally, managing contracts is straightforward and intuitive. The platform is also integrative, which helps make it an efficient and fast solution. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

Once you become familiar with how to use and access all the features, the app feels very intuitive. However, it can be a bit challenging to manage and set up at first. Review collected by and hosted on G2.com.